Genialloyd Reviews

Always the most complete and convenient! I add the promptness and kindness of the Call Center staff, Bravi!

Functional with great prices if nothing happens. in the event of a particular claim it is better to have legal protection, and by telephone the operators were totally disinterested. if you are looking for a relationship closer to the customer it is not the right insurance. for the moment saving and crossing my fingers ;-)

all easy and affordable prizes. We will see when and if I should make a claim.

I have been insured with Genialloyd for years and find it quite good, even for online payments and available personnel. All simple

I tried in every way to create a second account for my wife, but it turned out to be impossible, I had to do her insurance with mine ??

excellent solution both in terms of price and clarity

the best insurance company of these years !!!
service, availability, solve all problems in an instant.

called tow truck with their app.all ok they ran immediately to help. thanks genialloyd

For years I have been making sure with Genialloyd, even with claims, always professional. The important thing is to follow all the procedures to the letter. Recommended.

always on time service, easy to use the web and fair price very competitive.

I have already bought several policies and the value for money has always satisfied me.

bad assistance, we always talk to a different operator and it takes an average of 10 minutes before a "human" voice answers. The site is not at all clear about the procedures and timing. The prices, however, are excellent. An online insurance, with its PRO and its CONTRO.

I can say that the policy activation operation was laborious due to a spurious error present on the vehicle data acquired from the databases and the consequent management proved difficult in a particular day of crowded commitment of the responsible offices, of interrupted phone calls and computer system crashes. I finally got what I expected in time to access the delivery of the new vehicle!

Extremely negative, led the expiring certificate of risk, despite having contacted the year before. They put in 18 class, they forgot my ten year old without incident. Fortunately I found another company that has added me as regulations, in 14th. Never again will I close everything! Moto made machine to maturity ... shameful and very little professionalism!

Policy change (with integration of other risks) for the purchase of a new car that can be managed entirely online in a simple and effective way. Completely efficient processing times for the change request.

Easy to use website with excellent possibility to correct any errors

A quarter of a star, like a quarter of what you turned me around otherwise I wouldn't be here to review you. Never, never, never again with Genialloyd, try to make a replacement policy with them and you will see in what hell they will catapult you. Totally incompetent, with the exception of 2 out of 11 operators who, for my part, will have full respect. Totally incapable and uninterested in the customer. You are there because I like you who pay, shame.

very convenient to be able to manage everything with the computer and get the policy immediately

Excellent renewal service, quick and safe, with the possibility to customize the policy

I put three stars only because the call centers of facile.it are too insistent on calling for the renewal of the policy. (in one month I received 10 calls always for the same reason, renewal of the anticipated policy)

I have tried several times to pay with Paypal without succeeding and receiving a generic error message inviting you to try again. Eventually I had to pay by credit card

several days to be able to pay because of the cumbersome site and above all from exhaustion, for fear of having to start all over again, I didn't dare go back to apply the 20 discount voucher I received for my birthday!

Super price motorcycle insurance. Very kind operators I knew how to manage the practice quickly. I will also pass the car with them.

very competent, accurate in information, competitive prices.

Congratulations too easy and fast to make the insurance so.

very convenient and fast service. I always pay with paypal never had problems.

Everything ok, apart from the fact that every year the amounts increase, although no accident happens, it should be the opposite

one by one I am taking away all the policies from my old insurer whose name I am not mentioning! I'm talking about a dozen family policies, never a claim and every year on the rise !! with Genialloyd I'm saving a lot of money, about 50 percent, we just hope it lasts and that in a few years I won't be forced to change again !!

effective and fast service from the moment of the examination of the documents sent. Unfortunately, call center communications were ineffective during the first attempts to send documents. However now resolved.

Customer in class S (with them under 1 for over 10 years I find that as a new customer I would have spent 35% less), as if it were not enough to buffer me with substantial damage and direct compensation my company does not assist me and I do not even pay a euro for three weeks to stop the vehicle and not even for the tow truck (and to think that despite the great blow immediately I did not ask anything for physical damage).

intuitive and well-functioning site, unparalleled conditions

I wanted to spend a bit less, even for the situation at hand

favorably surprised by the further automatic discount of around 10 euros compared to the previous week's communication. as usual, the renewal is very simple and very fast. I confirm that I will continue for all three family cars and will recommend to friends and family

Great site! Excellent telephone assistance and excellent Insurance !!!

Too much time to elaborate a practice that in one max two days had already to be archived, and meanwhile the new car waits a week more or almost to be withdrawn, called at least 4 times for misunderstanding on documentation and leavened price of 15 euros so for no reason.
excellent price, nothing to say the cheapest for the same service.

Highly unreliable and uninformative call center service. We hope the rest goes well

Excellent insurance for reliability and reliability.

Nothing to say, great service, cheap, always present in case of need. Thanks to you.

Contract executed in the name of professionalism and transparency. EXCELLENT (minimum) waiting times in telephone contacts.

experience so far very positive on the behavior of the company also in the phase of support and assistance

Easy renewal and automatic downward revision. Competitive with the same services required.

Precise efficient telephone help top level +++++++++++++++++

Always polite, professional and friendly operators. The only drawback is the telephone line: long waits and when the operator finally answers, the most beautiful line falls

Truly a sight! Easy, simple, fast and cheap. Nothing more to ask for insurance. If we add that they are also fast and punctual when they have to pay ...
what about BRAVI !!

perfect, simple and fast payment, this year also with PayPal

Taken policy but the system is not the best many times crashes or you have to reload the page ..... mediocre experience

Assured for years with Genialloyd. Recommended to friends and colleagues who are equally delighted.

With pleasure I can confirm the presence and the attention paid to our policyholders for every need, discounts for customers for years and absolute availability. We have 3 family policies and I would recommend trying out Genialloyd at least once

highly effective preventive update and immediate payment system. congratulations!

Genialloyd the right compromise between quality, service and price!

In the past it was valid. Customer support is now inconclusive and unprofessional. You write and check by phone. They boast promos and coupons that cannot be combined. Every year I touch up even with lower class and not accident. Mah!

Very easy to perform various functions and payment. It is the second policy that I make with you thanks, all online including payment

By habit I checked other companies, but as usual you are the most competitive.

minimum effort and maximum yield, on-line management of the files is simple and effective, but in the case of help the call center is always very effective

Precise and clear when I contacted them by phone, an intuitive and reliable site

Quick renewal of policy, excellent value for money.

the seriousness and competence of your company guarantees me peace of mind. I HOPE FOREVER !!!!

I have been insured with Genialloyd for a few years and I have always found myself well, lately it seems to me worse, to notice first of all the site that is constantly crashing I have tried different browsers with different devices and different types of connections but the result is the same, I had to redo the budget 4 times. Moreover, very long waiting times at the call center have never been the case in the past. The only positive note is the always kind and available call center staff.

I signed my 4th policy with Gelialloyd because it is fully satisfied with the company and practicality to get quotes and access to the site.

Always excellent rates with the guarantee of having a great company behind you

as always in these years that I was your customer you are always kind and effective at all times, the advice

recommended, new car covers at fair prices even for difficult provinces.

Website for buying bad online policies. The purchase flow at a certain point "return back" losing the state of the previous steps. The payment procedure is just as bad: after two telephone contacts I still had to click 3 times on "buy" before I could proceed. The call center on the other hand is very efficient and friendly.