Galgorm Resort and Spa Review

Had a family meal gillies, food and service was great

This hotel is unbelievable the staff are so good .Zoe in spa is fantasic went all the way to help us.every hotel should have a zoe

Unbelievable as ever especially that new spa bit 2020

1st class consider the fact of covid restrictions.

The thermal spa village is fantastic, the breakfast and restaurant food is to knotch. Lovely golf course and brilliant, helpful staff. Cabins are very reasonably priced and now all have a hot tub on the decking

Amazing friendly and down to earth staff..... the thermal village is like nothing else if ever seen. U could spend a day alone there. We stayed in the cottages and I must say perfect fro start to finish.

Just back from a 2 night stay in self catering cottages. Had a fabulous time from check in to checkout. Staff throughout the resort excellent, cottage cosy, comfortable, clean and equipped with everything you need. Takeaway food from Fratellis on both nights and breakfast both mornings was superb. The thermal village just gets better and better. During these strange and difficult times we had a lovely relaxing break which felt very normal, thanks to all for a wonderful stay.

Amazing rooms. Was there for a weddimg amd overnight and it was an amazing experiemce all round!! Shame i didnt get to try the spa

I had afternoon tea here with a friend for a birthday treat, I was slightly disappointed with my sandwiches.. they were not fresh.. They reminded me of sandwiches which had been made earlier & had been left to sit for a while, uncovered...they felt slightly hard & dry to the touch.. everything else was delicious .. the scones were very fresh & the pastries were lovely & really well presented... the only other thing I was disappointed in was the lack of fresh tea or coffee being served... if asked for we received it but I'd would have preferred for some one to have been topping up my tea/ coffee, without having to keep looking for it.. the surroundings are lovely..

Wonderful relaxing place lots of spa treatments available at varying prices lovely friendly staff

Had afternnon tea at Galgorm. It was a real luxury treat in beautiful surroundings. Staff were very attentive and food was fantastic.

Hotel and restaurants are among the best I have stayed at. But what makes this place amazing is the spa. Pools, steam rooms, hot tubs.
Not normaly my thing but I really enjoyed it.

Gorgeous place with great staff and Facilities. Loved the Riverside Hot Tub with Prosecco and also Snow Room in particular. Great food and lovely breakfast. Maurice very helpful on the door with umbrellas to hand! Can't wait to go back

Excellent in every respect afternoon tea brilliant spa facilities outstanding and staff pleasant and helpful rate 100%

My boyfriend and I were really excited to check this place out after reading some good reviews and checking out the website. However, I am extremely disappointed by the abmissal customer service I reveived from the Galgorm Resort & Spa. I called the hotel on several occasions weeks in advance to make a spa reservation and was placed on hold for over 10 minutes each time with no response, even after waiting that length of time. I also sent three online reservation forms a week in advance after the lack of telephone response, but received no reply whatsoever. I am utterly confused about why the Resort failed to respond to my enquirers given the high rating and standards it prides itself on.

Staff were great, made our stay very comfortable. Hotel and setting are stunning.

This is my favourite place ever to go. I can't wait to get back

Room and thermal village was great. We didn't find it busy. Food is tasty but had real problems with the service in Gillies Pub. We were seated at a back window, no other tables in that row occupied. Had to ask for someone to take our drinks order as they all kept walking straight past and you couldn't wave any one down. Once drinks were served we asked if we could order and they said they would send someone. While waiting, staff were standing in a small alcove round the corner at the till with their backs to us. Had to ask AGAIN to be served. Once we ordered they came back to confirm order, might I add there was only two of us. Then when it came out the side orders were wrong and we had to wait on them. Felt ignored to be honest. Real pity as a waitress myself you are always told to keep yourself busy or even act busy!!!!!

Brillant staff, rooms, food and spa cant recommend enough!!!

Brillant staff exellant food and spa 4th time there

Beautiful location for a wedding, extremely welcoming pleasant staff. Everything else 5 star.

Had a very much needed 1 night stay at the galgorm and will definitely return. The spa is amazing and we really enjoyed our meal at gillies. My only complaint was our room was very hot through the night but staff handled it very well. We also did the river side hot tub and though it was nice we would have liked it to be a bit hotter, we asked the attendant if it could be warmed up at all and he added more logs into the fire and eventually it did warm up more but about 15 mins before we were due to get out. Overall a really good experience. We can't wait for our next stay when we return the Ireland again.

Excellent food and accommodation but too posh for me

The staff are amazing and the location is lovely. Everything about this hotel is brilliant and stylish.
The prices can be a bit steep but manageable for a special occasion away.

Great place, lovely food. Stayed in a log cabin which was spacious and had great beds!

Fantastic location and a great facility to relax and enjoy a relaxing break with your friends

Our dream location. Its a pleasure to spend our hard earned money at the Galgorm and worth every single penny. We have never experienced anything like the service received each and every time we have stayed. Nowhere comes close to making you feel this special. We've spent our birthdays and our engagement here, with many more trips ahead. Everything is a dream. Stacey & Cathy xx

Amazing place. Spa was lovely and the staff were extremely helpful and nice.

Just spent Christmas at the Galgorm, had the most magical Christmas. Staff are friendly and the facilities are amazing not to mention the food aswell.

Attending for a wedding and then used the spa facilities the next day. Room was well appointed but very hot!

Stayed here recently with friends. Charlotte and staff were so good to look after us.. went above and beyond to make sure we enjoyed our stay. Really appreciate it. The spa here and the ground were lovely. All the staff wore masks / visors which we felt relieved by. We will definitely stay again.

Attended as a wedding guest it's a beautiful place with good food

Had a fabulous experience in the spa village with my 4 daughters

This is a top notch resort that deserves its reputation. Obviously, it's more expensive as a result...

Amazing experience, both spa, hotel and restaurant. Definitely returning!

Absolutely fantastic wedding location. We had an amazing day, food great and staff super friendly.

You can never fault the galgorm resort and spa they always deliver. We got a free upgrade to a suite overlooking the river absolutely beautiful. I would recommend to all. The 80s night in Gillies was great craic too. Can't wait til our next visit. Thanks to all the staff at Galgorm

Unbelievable service and we had a lovely time at the spa. The afternoon tea in particular was fabulous, the staff were amazing!

Amazing, the gentlemen at the entrance make it a great experience as soon as you arrive. Staff treat you very well and tend to your needs. Great food especially the steaks which me and partner tried in Gilles I think it is. Spa is also very good with many different options! Can't wait to go back already!!

Service was impeccable. Staff very friendly and helpful and the food an spa was heaven. Feel so relaxed after my stay. All round very worth the money.

Very good great rooms and service .
Food service good food excellent

The food at the wedding reception was wonderful. The managerial staff were excellent. The only negative really was the lack of restrooms accessible from phantom house.

Beautiful place, surrounded by well kept grounds. The Four Seasons Suite is great for holding small conference. Staff is extremely friendly and helpful and always deliver very high standard. We used their facilities several times and will be using again.

Luxury hotel and spa with numerous venues and any kind of event catered for...particularly suited to weddings and corporate and set in amazing scenery...go take a look!

Really enjoyed our stay but way too expensive. Hard to justify. Will be a long time before we go back if ever.

Attended for a wedding, Hotel is beautiful, food was really good for a wedding, drinks are pricey and WiFi is non existent and you cannot get a mobile signal in the whole resort

Great time, friendly staff, spa facilities were great, very relaxed time there. Food in restaurant was fantastic

Amazing place to stay and the Spa is awesome. Gillies is fantastic for food

New little hide away opened beach huts n sauna done the galgorm way...style n comfort little box for lunchtime fresh fruit and veg choice of chicken salmon or tofu then an hour in hidden hot tub beside the water. A great way to spend a Christmas gift card

The spa facilities are outstanding as too was the staff, our only gripe was the cottage we stayed in was right beside what looked to be the hotels generator which could be heard inside the cottage, it made taking some complete time out impossible as you needed the tv on to cover the droning noise,
Next time we will be sure to stay in the hotel

Great hotel, best I've ever stayed in. Will definitely come back.

Truly a wonderful time had by all. Can't wait to return

Always a treat coming here, had a late lunch and enjoyed every moment

Everything about the trip was perfect. Galgorm always exceeds all expectations. The spa is brilliant and staff are very friendly.

Poor service. Pre-mixed overpriced cocktails. Poor toilet cleanliness that was never checked the whole duration of our stay in the bar. Tables not cleaned. Consistently incorrect bar orders every time, for each of our party. Staff did not know what drinks were available, or how to pour correctly. Added ice to a pint?! Shocking for a 5* resort. The bar should reflect the rest of the hotel.

Amazing location. However, it's expensive with a hefty surcharge on the price of a pint. Wasn't impressed with food and staff with the latter probably overworked and underpaid. Money grabbers comes to mind.

This is an establishment that knows how to provide an amazing experience. Each and every staff member was fantastic, especially Louise.

The whole experience was on a other level. It's an impressive complex with extensive facilities that leave you calm and relaxed within a fantastic nature setting.

We chose fratelli's to eat in as breakfast was severed in Gillie's the next morning. Food was great and again I can't state enough the staff are amazing at what they do. Breakfast was a buffet breakfast and you were still able to make use of the spa facilities up until check out

A fantastic establishment a must for anyone looking to relax

Excellent service and food, best wedding reception we have ever attended.

Had an absolutely fantastic overnight stay here for my sister-in-law's hen. The Galgorm is pure luxury, and even though the cost for the night was more than I'm used to paying, what we got for our money was well worth it. The staff couldn't have done enough for you, food, service, rooms, everything was outstanding. Would do it again at the drop of a hat.

Worse place I was ever in. Over priced and not very friendly.

Went to a wedding and they ran out of food before my partner had been served. Also the menu did not depict what was on the plate. Awful service