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Michelle Akester

4 years ago

Poor service. Pre-mixed overpriced cocktails. Poor...

Poor service. Pre-mixed overpriced cocktails. Poor toilet cleanliness that was never checked the whole duration of our stay in the bar. Tables not cleaned. Consistently incorrect bar orders every time, for each of our party. Staff did not know what drinks were available, or how to pour correctly. Added ice to a pint?! Shocking for a 5* resort. The bar should reflect the rest of the hotel.

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