Caggie Mc Grade

Review of Galgorm Resort and Spa

Room and thermal village was great. We didn't find...

Room and thermal village was great. We didn't find it busy. Food is tasty but had real problems with the service in Gillies Pub. We were seated at a back window, no other tables in that row occupied. Had to ask for someone to take our drinks order as they all kept walking straight past and you couldn't wave any one down. Once drinks were served we asked if we could order and they said they would send someone. While waiting, staff were standing in a small alcove round the corner at the till with their backs to us. Had to ask AGAIN to be served. Once we ordered they came back to confirm order, might I add there was only two of us. Then when it came out the side orders were wrong and we had to wait on them. Felt ignored to be honest. Real pity as a waitress myself you are always told to keep yourself busy or even act busy!!!!!