Freshdesk Reviews

You guys are great, and I love your products. Also, I'm still in envy about you having a napping room ;)

Collaborative workspace creates positive energy and makes the place more vibrant

Amazing workplace and cool office! People are awesome too. Food anytime, madras coffee in place, zero pressure,happy people. Mission to create WOW MOMENTS OF HAPPINESS and they're absolutely on track

I went here for an interview a few days back. I was called in for a job as a technical support specialist. The funny thing was, I cleared the initial rounds where the test Ur support knowledge. But suddenly I was asked questions related to programming and related concepts which I was unprepared for. The HR failed to inform us that we would be asked questions based on programming concepts. The best thing was, the HR told us that they had a similar opening in another dept and that they will contact us the next week. With hopes of getting placed next week, I went back home pretty devastated. Weeks passed by, no reply from them, no acknowledgement from the HR even after sending consecutive emails.
Such a bad experience.

On the other hand, the office was amazingly decorated and designed. When I entered the office, I was so happy looking around thinking that I'll be working in such a beautiful place. Hah!

Super place to work. EveryOne should try this company.

They are mainly in JavaScript, HTML and CSS development.

I interned at this company. Amazing work culture, with beautiful minds.

Word can't define the place.. Excellent place.. Nice to work.. Friendly atmosphere.. Mind blowing cafeteria.. Free food.. Delicious items.

After looking at different helpdesk software, I chose freshdesk. Reasons being after the 30 day free trial
1. exceptional Excellent customer service
2. Great value software
3. ease of use
4. the phone option

I have never come across a software company that gets back to when they say they will and issues resolved quickly

Keep up the GREAT WORK

Wow...it's like a dream company. After visiting their office my respect for Girish went up. Thank you sir for the inspiration you give to people like me.

A great place! The work place and culture was so amazing!

One of the best CRM or Customer Desk software provider company.

Great place to work.. Free non veg food for employees

I work here, but I am not biased. Pretty damn good place to work.

Great place to work with , went for an interview the place is awesome and "The startup " to work for . The start up that was founded from Chennai. Sadly could not crack the interview. But worth trying

Freshworks is one of the most friendly work place in Chennai. The company is having young crowed and have vision towards the customer.
If someone is getting place here for job, definitely you need to work.

i was working in Chennai office it is really good, now i am shifted to Hyderabad office.

Came for blood donation camp was very nice ..and very helpful staff

The Google of Chennai is here. I'll leave it with that. :)

Great workplace to start your career! Since this is am emerging and rapidly growing company, there's always so much scope for you to learn and grow here. Also, They have free food and gym and also Mac laptop for all the employees here! Their office is located in Global Infocity in Chennai and also in Bangalore!

One of the best startups to start your career. They provide the best benefits an employee can ask for! Do apply if you are looking for a career change and boost.

Freshsales
Updated 6/18/18: You need to hire support that actually knows what they are talking about... still taking the "its you, not our product" approach.

Also to note, 3 of your 4, 5 star reviews...are your own employees...
___
Updated Again: Still buggy and have ongoing issues.
___
Updated Review: Bugs have been fixed and coming out with new features that are great for sourcing!
___
Experience has been less than great since signing up. Lots of bugs with the product, causing more time trying to implement the tool than we thought. Spending more time backtracking fixing issues this product is causing than actually getting benefits from it. Will increase stars on the review when ZP starts working the way we were told it was going to.

Great work culture and work life balance, great food, good work, intelligent peers, "the" place to be.

We organised Co-create '19 here with in collab with MIT India, SPI & Fnplus Tech. The place is great for organising events and the staff was friendly and helpful whenever we needed them.

Fresh desk is the right place for software engineers. Great startup company.

No more a startup. Fast growing IT products company where the average age of employees is less than 25

The place is very awesome and I want to go to that office

Excellent product we never saw. Very wonderful, fantastic functionality and flow, UI. And most important awesome support from freshdesk team. I love this product.

A work place like no other. Simply perfect and feels like home sort of a workplace. Amazing people and amazing culture. The food is just great and you will have a balanced work-life here. There are challenges which will make you better everyday. This place will help.you grow in your career and make you a better person every year. This place changed my life and it still changes me every day for the good. Freshworks is the place to be!! Namma Chennai Namma Freshworks!

Nice office and facilities. cafeteria i decorated with rajini sir cutouts and royal enfield parts.

This place is always brewing with fresh ideas and hustle. One of the most successful SaaS businesses of India!

1 week later :

Your freshdesk ios app is very slow. It takea forever to close tickets out. I am on a paid version and this problem keeps happening!!! Can you guys help

Any idea when your IOS app will be fixed? It takes forever to load, and close tickets etc. it seems like you guys went backwards with the update.

Visited for an event. Looked awesome place. A lot of facilities for it's employees.

Freshdesk is an unreal combination of a good people + caring company + great work and experience

Worst experience I had after attending an interview from this company once. I have never ever seen a worst HR practice like this. HR team asked me to come attend an interview for the opening of Account Manager without screening my Resume and not even know whether my profile suits for the opening. They made it easy by letting another person interview me from the company for the name sake after making me wait for a long time, that person has nothing to do with my profile for the opening and asked literally 5 basic questions. I realised this after seeing the candidates who came after me got interviewed for the same opening. They were just wasting my time though I travelled all the way from a long distance. HR department doesn't even know to treat candidate properly regarding interview process. HR department wants some numbers regarding the interview process to impress their reporting persons.

Shame on you HR team as we candidate sacrifice our time for the interview process.

Dear candidates, please do check with the HR team of this company via phone itself about their expectations regarding interview for the job opening if you come across interview call from them via phone. Otherwise your time and efforts will get wasted.

The best place I have worked ,by a long mile.and I have been associated with big names in the past.