Freedom Cycles Reviews

Friendly staff and they really work with you to get the best deal out there. They look for any available rebates and apply them. Maggie and Ryan were great!!!

Such great customer service! Maggie and Ron were so helpful and awesome to work with! We are so excited for our new rzr 1000 Turbo!!!

Went there to talk about gear and was very patiently helped by knowledgeable staff who helped me try on many wares. Great place to go when you're just starting out.

Great job Tyler and Maggie!!! Wonderful experience...

Awesome place! Fantastic customer service! Maggie in business office is great at what she does and very helpful! Ron in sales is great to deal with. Thanks guys!!

Maggie was top notch and Ron was great to work with!

lets be honest all these good reviews are because they give free t-shirts. The Finance lady was the rudest girl I've ever met when trying to sell a bike. Then she was complaining how she was waiting because i was on the phone asking a question to my friend. I will never buy anything from them again.

Awesome place 10/10. Jason was awesome
Maggie is really helpful and smart

This place is great Matt helped us and gave us the experience we wanted

Chase took my old helmet removed my intercom and installed it on the new. Very satisfied with his performance and professionalism.

Ryan, our salesman was so helpful, and Maggie helped us get financing the same day on my husband's dream bike. Glad we drove by and shopped here.

I was able to sell my motorcycle to Freedom Cycles. They were very professional and very down to earth. They did not hound me to accept a low offer but gave me a fair industry price for the motorcycle. Matt and Derek are great representatives I recommend them to anyone. I m glad to see a such a professional motorcycle dealership close to home. Their floor room is very extensive lots of fun toys to look at.

Found a great deal on a Honda Interstate with low miles. The people at Freedom Cycles were very helpful, friendly and the experience was fun and enjoyable.

A great place to go get parts and everyone there is so friendly I feels nice to get help from them.

My experiences at this dealership have been mixed. The employees at the parts counter have always been excellent to work with. The sales group is a bit pushy. Some of the people in service are rad, while others are curt and frankly, rude. I would never have service performed here, but the bike selection for purchase is pretty good.

Fast, professional service from the sales and service departments. Finance made me change my mind and edit this review. I paid cash and had issues.

Timely, courteous, professional service, and above all, friendly!

Maggie & Ryan were awesome! Helped me get an awesome bike & stay in my price range too!

Alex helped us look at mx helmets and 85cc & 100cc 2 strokes mx bikes. He was very knowledgeable and friendly. Will go back and ask for him next time we need something.

Great buying experience! Taylor in sales was great. Maggie in the business office was fun.

Bought my first bike recently and could not believe the lack of Professionalism from the Sales People and Management Staff. They were extremely rude and questioned my ability to buy when I walked in with 2 Pre-Approval's. They decided to tell me what I want to buy and what I should be riding by the way I looked not by what felt safe and comfortable for me as a first time rider. The Parts and Service department were excellant to deal with but the Sales side definatley needs some training in customer service and sales knowledge.

I was in contact with this dealership about a bike they had listed on their website. The sales manager I spoke over the phone with assured me that they had only had this bike for one week and it was priced so low to send the savings on to someone else. The very next day, after getting what I needed together to make the journey out there for this bike with cash in hand, I called to confirm that I'd be there the following day. The sales manager then tells me that the price is actually double what was listed. Broken hearted, I reluctantly sought out the additional cash I needed to meet his price, but not without looking online one last time for any other bike to make sure that I wanted to drop that much and that I couldn't find a better deal. But what did I find on Craigslist a few moments later? An ad where this dealership had posted this same bike a month prior to today. It had been updated two days ago and it's price was still at the one I was originally expecting to pay. I was still going to come get it tomorrow, but not after seeing that ad. You've had this bike for at least a month, which was lied to me about, and is plenty enough time to realize if you had mispriced it. I need transportation, but not bad enough to cut myself short for lies. It looks like Charlie saved me from giving money to an underhanded, untrustworthy dealership and I should be grateful. Thank you for the life lesson, Freedom Cycles.

Bought my 2nd Can Am Spyder from Tyler last week. He did an awesome job getting me what I needed to be able to trade up. If you need a bike or utv go to Freedom & ask for Tyler Smith, you won't be sorry.

Maggie, Ryan and Joe were extremely helpful. Would highly recommend.

Great place, everyone is so nice. Great customer service and even ran into friends while here.

Oustanding sale staff Ron and Maggie made my experience at freedom a great one Thanks for everything

Great place awesome people that know what they r talking about

Great service, excellent prices. Buying my bike was completely hassle free. Highly recommended.

Great friendly staff with pretty good pricing! Made my new bike purchase an enjoyable experience.

Only problem I have is they never return calls. You can leave a message or call and talk to an individual and they say they'll call you back but they never seem to.

We have just recently been looking for a honda ruckus so we came here to look for one and ended up coming home with it. We got great service 10/10

Tyler and Maggie were very nice and helped me every step of the way

Awesome place. Big variety of parts and very helpful staff!

Awsome service jason and laurie took care of me in service department

Dope shop! They worked with me going in and out of town with a purchase of a bike! And got a free t shirt!

Working with Freedom cycles was an amazing experience! Dan helped finalize the sale and made it as painless as possible, recommend them and their amazing customer service!

I purchase a 2011 Kaw from Freedom Cycle. When I picked up my bike I worked with Tyler who assisted me with all my questions about the parts and accessories and was very knowledgable and friendly. Great place to purchase your 1st bike or otherwise.

Just bought a new Rzr from here, they were amazing! They helped me with every question I had and 2 different days of me coming in! Will definitely be coming back!

Maggie was very fast with paperwork. Alex Pittman referred us and recommend parts he was very helpful.

Great purchase experience for a great deal and will do business again!

Great experience! Ryan and Maggie were great to work with!

I love freedom cycles because they took care of me and my son's dirt bike runs great! 2007 ktm 85sx

I enjoyed my experience with Freedom Cycle. Everyone was very nice and helpful. Jason and Maggie helped with through the process. Tyler was very helpful with purchasing gear. I highly recommend!

Very friendly people to deal with and no pressure sales

Had good help with tyler as my salesman and maggie as my finance helper. Had two hickups one on paperwork and the other was having to wait past my appointment time but other than that maggie did an awesome job getting me taken care of. Would buy here again.

Great service, matt a terrific, very friendly people,no run around on the sale of the bike,in and out in no time,very knowledgeable on bikes.

Everyone was super helpful and answered all the questions we had, Casey walked us through options and Jo helped my wife find some great gear. Maggie was friendly and professional in the business office.

Ryan was great to work with. Staff was very friendly and helpful.

Came up to Freedom Cycle with nothing but questions and worries concerning my Vulcan 2000 classic..
Leaving ready to ride comfortable that my questions and service issues addressed professionally.
Thank you FREEDOM CYCLE

Awesome service, great selection. Our salesman Casey and Finance Director Maggie stayed late to get it done.

Ryan and Maggie were awesome to work with. Took time with us and explained everything to us and we'lre fun and friendly!!

I worked with George and had a pretty smooth transaction buying my motorcycle. Thanks for all the help!

Great service.... friendly and efficient staff.. great inventory..... enjoyed the transaction!

Great experience purchasing my first motorcycle here. Ryan and Maggie are great and made everything really easy and smooth. I kind of wish the guys in the service department would have gone over the bike a little more. For instance, when I got home I popped open the passengers seat and found an extra key with a key card under the seat. I feel like that is a very important thing they should have gone over.

Great service got new tires today had everything in stock and the ship was quick to get my bike done.

Thanks

Matt was an excellent salesman very informative and helpful! Maggie was a true professional and great at helping with understanding all the paperwork.

Ryan and Maggie were AWESOME!!!!! Will be coming back for our next purchase

Angie was Awesome. Maggie and Jo made it a great experience. Thanks for everything Dan!

Drove in from Texas to pickup my husbands KTM 690 Enduro. We were well received and the buying process was smooth as butter!! The gentleman in parts and service took their time and answered any and all questions my husband had for them. Thank you Freedom Cycles for a great buying experience!

We had a great experience at Freedom with Alex and Maggie. They are both very pleasant and knowledgeable.

Great experience - got me in lightning fast and serviced my bike in time for our trip! Even adjusted my handlebars!! Highly recommended!!

Awsome place to get a clean motorcycle. Good selection of bikes, atv's, and dirt bikes as well as any ridding gear such as helmet's,
glove's and jackets. The staff are always around helpful and eager to help you with whatever your needs and as well as help you get on the road with a new ride.

All of the staff was super professional and helpful. As a first time rider I had plenty of questions and they were all answered for me making the experience really easy and enjoyable. I would definitely recommend to anyone in the market.

Very friendly salesman (Tyler). They did a great job. Very quick service.

Fred and Maggie at Freedom Cycles were great to work with! Highly recommend working with them!

Need Parts? Put down your phone. It won't help you. They are too busy to pick up. At best they will ask to take your name and number and then never bother to call you back. Worst case scenario, they will put you on hold till the cows come home, die of old age, and rot into a pile of bones before they will get back to you. If you do manage to get someone on the phone, they are actually pretty helpful and knowledgeable, so I gave them the second star for that.

Staff are very helpful. Casey will take care of you. These guys ride too and aren t high pressure salesman.

Bought a brand new dirt bike for $7500 from them. I rode it around my yard after work a couple times because we were busy and put 4 total hours on the bike. Then I was in a car wreck and broke both femurs and shattered my ankle. I was told I'll never ride again. I called freedom up explained what happened and asked if they would give me $6000 trade in to buy a $25,000 Polaris rzr. They said no that bike isn't worth that. They offered me $2500 trade in on a still brand new bike I had just bought four months ago that had 4 hours total and the break in was 10 hours. Didn't even exceed the break in hours yet. Went down to Jay Hatfield motorsports and their side by sides were $3000 cheaper and they offered me more trade in money on a bike that didn't even come from them. I will never go back to freedom for anything. I'll drive 500 miles for something before I go back to them again. I felt like once they got my money they didn't care about me as a customer and didn't care about being a repeat customer. After you purchase something they won't show any appreciation or loyalty towards you.

Terrible, terrible, terrible service!!!! I can't think of a better word to describe how terrible the service is at this location. Although courteous and pleasant in conversation, the service department is unorganized, undependable, and untrustworthy.

My service request was for a new battery & oil change. I was told that they cannot just put in a new battery and must do a 32 point inspection which would include the oil change. I was given an appointment date about 10 days out and was told someone would call me to schedule a pickup time. No one ever called. After hearing from no one I had to call two different days to check on when the pickup would occur. Each time the same person who initially scheduled the pickup sounded confused as to why it had not been done and advised someone would call me. No one called. I called the morning before the appointment date and was told they don''t do pickups on Tuesday so they would call me the next morning (appointment day). By 10 am no one had called so I called again. The same person answered the phone and after putting me on hold for several minutes she advised another employee had taken the truck "somewhere" but should be back within the hour and he would be sent to my residence.

To make a long story short he finally showed up to pick up the scooter but no one called to advise of anything by the end of the day. No one called the next day. I called the 3rd day to inquire and was told they could not do the oil change because they couldn't start the engine. I declined any further service by them based on the shenanigans I had dealt with already. They advised they would have to charge me another $50.00 to return my scooter to me. I was told I owed $284.00 over the phone but when I arrived someone realized the price of the oil change (that was not done) was still included. I paid $183.00 for nothing! Will never return or recommend to anyone!

Great service department, along with sales. Richard was by far the best sales person. Very patient and great!

Great communication and very professional. They picked up my bike at my house, performed the service at a reasonable price, and brought it back when they said they would. Best service experience I ve ever had at a motorcycle dealer.

The customer service was fantastic and I received everything I needed. Thank you for your great service. Good Job!