Freedom Cycles Review

Great place, great service. They really helped me out on my first bike.

Ryan and Maggie were really nice and very helpful! Definitely recommend this place!

Freedom is the best! They have the friendliest staff and the best selection. I love going to freedom for all my dirt bike needs!

Great service! Friendly atmosphere! First purchase!

Great experience! Easy to work with. Excited to get out and ride.

Great experience will be back Tyler , Maggie, and Dan took great care of me. Thanks Again and ill see you guys soon!

So a few weeks ago I took my Zx14 up to Freedom because it wouldn't start I was told that my bike would be in the best hands to figure out the problem later that day I received a call back and was told that the motor in my bike was locked up and I would need a new one or needed to get it rebuild and was quoted for what it would cost. But they never broke my motor down to really see what was going on. What they were telling me didn't sound right so I got a second opinion the other shop had my bike run within ten minutes of unloading it off the trailer. I am not pleased and very upset with Freedom I would not recommend them to anyone it was a complete waste of my money and time.

Really enjoy this dealer. Maggie and Charlie we're great! Very great customer service!

Maggie, Maddie, and Tyler made this a wonderful experience and made a dream come true!

Went to buy a Ninja 500 and had a great experience. Friendly staff and tons of bikes.

My family has and very good dealings with Freedom Cycle for years. Very professional and very helpful.

Great Team at Freedom Cycles. Quick and responsive with excellent service. Thanks!

Quick and easy process. No high pressure sales. Great experience

Maggie and Ron were great to deal with. Will buy from again. Thanks

Matt and Maggie were great to work with. Everyone at Freedom was very helpful.

Maggie and Ryan were fabulous and so helpful. I d recommend to anyone

Great experience.
Maddie, Maggie, Casey we very helpful and were pleasant.

Maggie and Ron were incredibly helpful during the entire purchase process. I have been a customer for many years and have recommended Freedom Cycles to many friends in the past.

Beautiful place. Was extremely helpful in me purchasing my first bike. Thank you for excellent service.

My go to motorcycle store. Selection is great, staff is fast and friendly. Very good environment.

Really positive experience with my recent purchase from Freedom Cycles. All went pretty smooth with the trade in and everyone was super friendly and helpful. I'll be using them for the maintenance needs going forward.

Rainy day so came to Freedom to look around! Friendly staff!!! Matt was very pleasant and helpful!

Tyler and Maggie were awesome. Had a great experience. Best price in town.

I spoke to jason the day before and came to visit the next day. Great customer service and response time from my initial inquiry. The rest is history

Maggie was very nice and helpful in getting me through the finance process thanks

Sales people are really helpful and I never felt pressured. Great selection of bikes!

Maggie in finance and Jason in sales were very helpful and knowledgeable with our first bike purchase! Thank you and your team!

Maggie and Charlie were very nice and helpful when I was buying my new bike!

Great customer experience. Awesome events. Great variety.

Casey and Maggie were awesome! Thanks guys will be purchasing again.

Great place and great people helpful and friendly and energetic

Great help and great selection. Will definitely be a return customer.

Just purchased a 2018 Slingshot SLR. Tyler Smith was our salesman. He was very knowledgeable, pleasant and easy to work with. We finished up with Maggie in accounting who made the unpleasant aspect of signing all the paperwork as pleasant as possible. No hard sale from Tyler or with Maggie when it came to all the available maintenance plans etc. Great experience

Quick and easy. Maggie, Tyler, Derek and Dan were great to work with.

Wonderful service. Was told by another dealer that they weren t a good servicer and didn t treat their customers well and from everything we ve experienced, nothing could be further from the truth. Freedom cycles is the absolute best. Hands down.

Service department does shoty and them dont want to take ownership of issues I have with their repairs. The parts counter has issues looking up the correct part sk you have to make extra trips and spend more time at the counter while they seen lost trying to figure out the part numbers to get you the correct part.

I drive two hours to do business with Freedom Cycles. Great people great service.
Phillip Lee
By: Phillip Lee
Joplin, MO

Extremely great service! I want to say thank you to Maggie and KC!

Service is horrible They broke parts on my motorcycle they weren t even working on Of course they didn t have the parts they broke in stock so my motorcycle sat there for another week waiting on parts they broke After all that and $1000 it still wasn t fixed correctly I had to take it to a different shop to have it done right But they did offer to install a set of $18.00 bar grips for the small fee of $70.00. Lol. Watch these guys. They are grossly over priced and incompetent This wasn t my first bad experience there. I went back because they are close to my house and I figured I would give them one more shot I won t make that mistake again They didn t get any better it was actually even worse than last time.

Great folks here had a great experience with Ryan, George, and especially Maggie. Enjoyed my experience a lot.

Always have had a good experience with this place. Highly recommend to consider Freedom when buying a new dirtbike!

Casey Derek and Maggie worked with me for 3 days straight to get me the machine i wanted for a great price

Awesome experience with the Salesman and Finance Director!!! I would highly recommend them !!! Brought my daughter in to get her credit started and we are leaving with her brand new dirtbike.

Service dept. was incredible personable, nice, and helpful. I've been to other stores in KC area and most of them are snotty, cocky, arrogant, etc. Freedom Cycles owns my business from now on.

Great selection, great sales and service team and smooth transaction from beginning to end.

Ryan and Maggie treated me very well! I would recommend all of any bike riders to come in to Freedom Cycle to get a bike or any accessories needed for a scooter to a crusier!!! Thanks guys

Great selection of new and used! I'm just starting my bike finding process and Tyler helped me narrow my search after talking for a short while. I will return!

Maggie was very patient and information! Thank you for helping us with our purchase!

my father bought a 4wheeler here years ago and i will be buying my new honda from here! vary fair and willing to work with customers!

Taylor was very friendly and helpful! Maggie was quick, efficient and friendly too. Great experience!

Friendly sales people. Helped us find what we were looking for.

George and Maggie were great to work with. Fast and friendly!

Jason, Maggie, Maddie we re top shelf and made the buying process a breeze.

Kasey and Maggie are great i will be back for my next motorcycle

Super helpful and personable! Definitely recommend them!

Awesome dealer for sure. Salesman was very helpful and super professional. I purchased a used 2016 Yamaha fjr1300es form them the bike is super clean. The salesman even gave me his personal cell phone number and even sent me a video of the bike running and several pics of it.

Great team very helpful in finding the right toy to go play

Maggie is the best at her job !! Thanks for getting me riding today !!

This is a really good place ! Bigger than it looks, with so many options ,my friend got a Ready to Race KTM there and now is back to racing again. Thanks Casey 193

Spent three hours here trying to figure out what to do with my bike that was in their shop. The cost to repair was too expensive for me. Really had no choice but to sell it to them since I had no way of transporting it anywhere else. I talked numbers with 5 different people and the numbers kept changing multiple times. Not only did I accept the low ball offer they gave me to buy it from me, but found out later I would need to pay for the new equipment they already put in it, even though at this point it was no longer mine. In the end, I ended up paying them an additional $138 bucks for repairs that I will never benefit from. They got the bike, profited from the service fee, and will sell it and make more money. I profited nothing. I finally paid the service department just to get out of there but I really feel taken advantage of. I ll be encouraging my friends NOT to do business here. I ve never been more frustrated at any dealership.

Awesome experience would highly recommend, thanks Jason

Great place! Maggie and Casey will take great care of you!

Great experience. Tyler and Maggie were very helpful. We were extremely pleased.

Casey and Maggie were awesome to work with. We have a 7 year old girl who races MX and needed an upgrade. With The Rona these bikes are hard to find and Freedom cycle came through at the best price. Now Mad Maddy #272 can t wait for her next race!

Great service great sales staff. Very helpful and accommodating a successful transaction.

Maggie, Derek & Ryan were all amazing in helping pick out a bike! Will definitely be coming back for my next purchase!

Maggie, Tyler, and Jo did an awesome job!!
Tyler was a very good salesman he stayed on top of things and made sure we were informed at all times!! Thanks Tyler for an awesome job!!!

Maggie was a great sales person!! She really knows her stuff!

Tyler in parts helped me find great parts at a great deal! He even made sure that I would receive them before the end of the week! I love all the guys up there and currently have bought four bikes from. However Tyler s in parts is amazing! This is part two of my review Dan the general manager needs to learn how to speak to people. Extremely disrespectful i have spent 15k this year with them referred them two buddy s in the past. Bought my first bike from them in 2014. Also none of the sales professionals stay there because of how he talks to people. Sad to say but you lost a loyal customer and someone who spends money there.

The sales team was great every time I had been here. I bought a brand new bike from Caleb and he would have done anything to help me out. I will caution anyone who goes, be aware of the lady who "runs" the finance department. She is very rude, mean, and does not give a crap about you or your experience. I would return again but next time I will have my own financing and do the paperwork a little differently.

Sydney was super helpful with finding my own gear! And having another person who understands really helps with everything going on:)

Went twice and the sales man Jason was great. Not pushy and helped me find the right fit. I had a few back surgeries so I told him about needing comfort and what was the best ride position for me. He could have pushed me to a more expensive bike but he found one that fit perfectly. Really good to work with and would recommend. Also I rode 180 miles round trip twice to deal with.