Four Seasons Resort Maui

Four Seasons Resort Maui Reviews

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4.7
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My husband and I recently stayed here for our hone...

My husband and I recently stayed here for our honeymoon. While it was a very beautiful place to stay our honeymoon was ruined upon discovering my diamond necklace was stolen by housekeeping. While I realize I should ve locked it up we left in a hurry and I incorrectly assumed that at a five star hotel as nice as the four seasons I wouldn t have to worry. The hotel appropriately responded to my missing item complaint and interviewed staff, however has done nothing since. They do not compensate for damages. If you do decide to come here lock any and everything up. Although there is a sign that nothing stolen from the safe is compensated either. So essentially don t bring anything you care about. We of course will never be returning.

We spent (9) nights at the Four Seasons - Maui. A...

We spent (9) nights at the Four Seasons - Maui. Absolutely a wonderful experience from our initial contact with the hotel until the day we sadly left.

Absolutely friendly & attentive staff and amenities - all times and for all reasons.

Not my favorite Four Seasons. The location is tigh...

Not my favorite Four Seasons. The location is tightly packed offering very few rooms with a true ocean view. Only two elevators to the towers makes most rooms a walk. The room staff was good. February was a good time to be in Hawaii

My husband and I stayed here for our honeymoon and...

My husband and I stayed here for our honeymoon and it was exceptional! The staff is attentive and courteous, the service is prompt, and the rooms are beautifuly maintained. The concierge is very knowledgable and helped find activities that suited our interests. The breakfast buffet is top-notch and serves a wide variety of foods. You will never want to go home.
Suggestions: get a massage at the spa, wake up at 7 AM to reserve a lounge chair at the adults-only Serenity pool (or convince your husband to do it), get an ocean-view room, and don't eat at Spago.

Today, I experienced Heaven! Their spa service, '...

Today, I experienced Heaven! Their spa service, 'The Ultimate Cocoon' made me feel renewed and completely restored. Thank you Juliette! Your kind and gentle spirit were so welcoming. I am forever grateful to you.

Absolutely awesome! This is my new favorite place...

Absolutely awesome! This is my new favorite place (and I've been to a lot of hotels). Once we got here we upgraded to an Executive Room (Room 803). Costs more but well worth it. Comes with access to an Executive Lounge (free drinks, food, and great customer service).
Our room had one of the best views in the whole place (over looking a Maui beach and the Pacific Ocean). Our room could not have been nicer.
Location: 10/10
Customer Service: 10/10
Comfort (Bed/sleep): 10/10
Restaurants (at resort): 10/10
We will be back.

One of the best!!!

One of the best!!!
All the staffs in the resort including restaurants are well trained.
Rooms are superbably clean.
I stayed here for our honeymoon as well as my birthday.
They have upgraded my room and gave us a bottle of champagne.

All staffs are exceptionally nice.

Although it is quiet pricy, i would definately come back to stay here.

nice

Aloha! Arriving at the Four Seasons Maui was like...

Aloha! Arriving at the Four Seasons Maui was like stepping into a beautiful oasis of calm. The staff couldn't have done any more to make our stay enjoyable, they were so friendly and helpful, the food in every one of the restaurants delicious and the waiting staff knowledgeable about the dishes, even suggesting the best wines to accompany them. Thank you all. We can't wait to come back.

Pricy, but good stuff. Two of the whiskeys I asked...

Pricy, but good stuff. Two of the whiskeys I asked for that were on the menu they did not have available (the first two I asked for). Also, they have an old fashioned on the menu, but they but it over ice... It got watered down way too fast. You would think that at a resort like this they should K ow to put an old fasined over a block or sphere of ice in the cup... Not over a bunch of ice.

I loved this place, they will do everything for yo...

I loved this place, they will do everything for you. everything is comfortable and beautiful. The restaurants aren't that amazing, but there are plenty in the immediate area. This is the only resort I would stay at on Maui!

Graet

Great room great views excellent breakfast buffet ...

Great room great views excellent breakfast buffet included with room, staff is well trained and friendly we always are treated like royalty. The serenity pool is calm peaceful and spectacular ocean view

A gorgeous resort with the consistent Four Season...

A gorgeous resort with the consistent Four Seasons branding and color but not at par with its renowned service perhaps due to its immense size. The resort s impressive scale and the view from the adult only pool lived up to its name, but in comparison to its Maui neighbor Andaz where we had stayed at previously, Four Seasons Maui was simply not as memorable. The check in process lacked a personal touch that could have included a warmer and personalized welcome and perhaps a schedule of available activities and the happenings around the resort. The adult only pool could have been a bit more efficient about trying to find seats for the guests instead of texting us two hours after we had put down our name. The rooms were clean and spacious, but again, lacked a distinctiveness and a bit too far off from the elevators. We also suffered from not having much food choices after 10pm.

Again the location and the view especially from atop the adult pool is really unbeatable, but not sure if this resort over Andaz or Ritz would be my choice next time I m in Maui.

Amazing hotel for a honeymoon! My husband and I we...

Amazing hotel for a honeymoon! My husband and I were very pampered on our honeymoon when we stayed here. Wailea is a nice and quiet part of the island, so we were super relaxed. Also if they have any availability, they ll give you a huge room upgrade for your special occasion!

Nice

We really enjoy this hotel property. Very comforta...

We really enjoy this hotel property. Very comfortable and attentive staff. There are some nice sitting areas around the property to get away from the crowd when it's high season. Have enjoyed our experience at most of rhe restaurants on property as well.

Hands down, the best resort we've ever stayed at. ...

Hands down, the best resort we've ever stayed at. The service was top notch from the front desk to the service staff to the concierge desk. Amenities were spotless, entertainment was terrific and the restaurants were all fantastic. I couldn't think of a single thing the FS staff could have done to make the trip any better. We truly can't wait to come back one day very soon.

From the minute we arrived every member of staff w...

From the minute we arrived every member of staff was phenomenal!! From the front desk, to the bartender, everyone was so accommodating and informative. The hotel itself is top notch and the beach below is arguably the best in Maui. We will be back!!

Welcome to the most racist resort in America, frie...

Welcome to the most racist resort in America, friends.

In just a matter of a few hours, I witnessed an African American couple told to "turn off their music" when Jay-Z blared from a party boat in the water (and was obviously not broadcast from them). I then witnessed a good ten minute conversation at the pool - right next to me and my of-Mexican-descent husband about how Mexicans were better room cleaners than Hawaiians with a subsequent bonus comment from a woman who says she keeps her daughter away from them. It was so incredibly and openly racist that I had to (or rather my husband forced me to) leave.
What. The. Actual. F.
I travel on business nonstop and for personal purposes quite a bit and this is the most unwelcoming atmosphere I've experienced.

You couldn't pay me to come back here, let alone charge me $1200 a night.

Four Seasons Resort Maui

Four Seasons Resort Maui

4.7