Fort Collins Marriott

Fort Collins Marriott Review

Reviews 621
4.1
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D
4 years ago

Stayed as a last minute stay since we had been up ...

Stayed as a last minute stay since we had been up for 25 hours and did not want to make the 1.5 hour trip home, guest services were great i would rate them 5 /5 how ever for a Marriott it is very dated. The room was pretty small and everything in the room looked older defiantly outdated as well as the bathrooms came off almost a bit grungy from the outdated feel. Two major issues I seen were one after waking up in the morning realized there were MMs on the floor beside the bed which we came right in and fell asleep so it was there from before and the door was gaped so bad it felt like there was a light on by the door except it was the hall lights shining through, if we were less exhausted and paid more attention it would have been impossible to sleep.

L
4 years ago

Great place. My only complaint with Marriot is the...

Great place. My only complaint with Marriot is the scents of their hotels. The toxic fragrance isn't just poising their customers but I feel bad for the employees!! A company this big should look into organic natural products. The toxic perfumes are dead in this age. Other than that Marriot is always the best place to stay.

P
4 years ago

Needs many cosmetic fixes, it is a older hotel and...

Needs many cosmetic fixes, it is a older hotel and just not up to the Marriott standards we have come to expect. The service and personnel were good though. Not sure why they wouldn't have the concierge lounge open on weekends???

A
4 years ago

Customer and front desk service was great. Shout o...

Customer and front desk service was great. Shout out to Bryan. He was available and communicative. He had great community suggestions for us as we are not from this area. Room service was 2.5 stars. Other then a suggestion of putting more towels in the room, we had a wonderful night.

P
4 years ago

wot

h
4 years ago

Good

R
4 years ago

AVOID THIS HOTEL BY ALL MEANS !

AVOID THIS HOTEL BY ALL MEANS !
If I could give them minus I would! The worst place to stay . They did not clean the room because we checked in at 10 pm and when we asked why , they said we can stay somewhere else ! Have in mind that we are in pandemic and it s impossible to find another place and extremely uncomfortable to stay only for two nights in s dirty room.

Update : Bryan (supervisor at the Fort Collins)was very helpful during this whole ordeal .

A
4 years ago

We loved staying here very clean inside and out an...

We loved staying here very clean inside and out and comfortable we come to visit fort collins from gjct 4-5 times a year and have stayed at other place. But this one is by far our favorite and will return

N
4 years ago

Bed was comfortable but they didn't put any towels...

Bed was comfortable but they didn't put any towels or soap in my room initially. They brought some up later though. I also heard another guest requesting soap the following day when I was checking out. I understand they can run out of soap, but the no towel thing was not acceptable.

2
4 years ago

Excellent hotel with excellent service. Great for ...

Excellent hotel with excellent service. Great for business trips. Has a pool both indoor and outdoor, as well as a hot tub and a workout room. Has a bar and serves continental breakfast. Overall a great place.

L
4 years ago

After my sisters wedding venue went up in literal ...

After my sisters wedding venue went up in literal flames a week before her wedding the Marriott stepped in and saved the day. The reception was put together and went off without a hitch. Samantha was super helpful and the staff was great.

B
4 years ago

My wife and I have stayed many times and are alway...

My wife and I have stayed many times and are always impressed with the cleanliness and service. All employees are well trained and really make us feel welcome. Also, we enjoy the top notch exercise and pool facilities.

D
4 years ago

On

D
4 years ago

Great hotel, great service, Karissa from the front...

Great hotel, great service, Karissa from the front desk staff is awesome! I made a mistake with my reservation during a week when this hotel (and most others in the area) were completely booked due to large conferences/events. My reservation was cancelled mistakenly and Karissa went above and beyond to secure a room for me for the entire week when there were none at the time of my check-in.

S
4 years ago

Very clean and nice. Wasn't crazy about the eveni...

Very clean and nice. Wasn't crazy about the evening offerings at the Concierge Lounge, so went down to the bar. Excellent Street Tacos!! They are much larger than your typical street taco. Excellent Customer Service all around!!

D
4 years ago

We loved the suite and the price. Very comfortable...

We loved the suite and the price. Very comfortable and within walking distance to restaurants and shopping. The pool wad nice, connecting the outdoor pool to the indoor pool but the water was a bit cold. The breakfast was amazing.

J
4 years ago

Very nice hotel. Room was very clean and accommod...

Very nice hotel. Room was very clean and accommodating. It was up to date and had no glaring issues with rust spots or otherwise. Ordered breakfast and the egg white frittata was delicious. Also made me chocolate milk even though it wasn't on the menu. Overall really nice hotel and staff.

R
4 years ago

It doesn t looks like full service Marriott. One e...

It doesn t looks like full service Marriott. One elevator is always out of order and the other one is always busy. Front desk staff for some reason never give me lounge access even though I am Platinum Elite.
I really don t know the reason.
This is the only Full service Marriott on Fort Collins along with Autograph collection Elizabeth.

T
4 years ago

Terrible. I decided I would go there for my birthd...

Terrible. I decided I would go there for my birthday party with my mom and three bffs. We ordered two rooms and got the key to ONE of them at 3. It took them until EIGHT PM to get our other room done. That's 5 hours. Not only that, but the breakfast server was extremely rude, and one of the other breakfast servers threw down the tongs you use to get the bacon AT my mom and audibly grunted in disgust. NOT ONLY that, but they charged us more than what they said the price would be. Eventually we got a refund, but then they stole
400 DOLLARS off my mom's card on VALENTINE'S DAY. We ended up with not only 0 dollars in my mom's account, but -65 DOLLARS MISSING. Step up your game Marriott, and get a new, more responsible staff. The one reason why it at least gets a one star is that Marc at the bar is hilarious and kind.

S
4 years ago

The room I had here for one night was relatively l...

The room I had here for one night was relatively large, but it had a really poor floorplan. There was a bunch of empty wasted space in the room, and the bathroom was ridiculously tiny. It seems like they could have used some of that space to make a better bathroom. My room wasn't nearly as clean as it could have been and I found some trash scattered about the room. The knob to activate the shower didn't work exactly right so most of the water was still pouring out of the faucet into the drain while I had the shower on. The parking situation was also frustrating as the front lot is very tiny and many of the side lots are explicitly marked for other nearby businesses. You can park on the side,but if this hotel we're to get busy, I would expect the parking lots to fill up completely. All in all, the price wasn't horrible, but I expect better from the Marriott brand. I won't be staying at this one again as it was kind of disappointing, just lacking the usual put-togetherness of Marriott hotels

S
4 years ago

I had the pleasure of staying at the Fort Collins ...

I had the pleasure of staying at the Fort Collins Marriott when I was the keynote speaker for a 4-H Western Region conference in the hotel. I was impressed and pleased with the customer care and service from the catering, restaurant, and housekeeping staff! My special request for meals were met with understanding, satisfaction, and personal care. Our room was clean and comfortable and the manager went out of his way to listen to my comments and acknowledge his staff!

J
4 years ago

This Marriott is unlike any I've had the pleasure ...

This Marriott is unlike any I've had the pleasure of visiting. I have visited many Marriotts across the world and non compare to the warmth and care of the staff. They have a joy about them that is contagious. The front desk staff, barista, house keeping and Jerod the IT maintenance guy. The beauty of Ft. Collins is enhanced by these remarkable individuals.

Q
4 years ago

Excellent video audio interface panel to thr TV mo...

Excellent video audio interface panel to thr TV monitor in the room. I applaud the initiative to accommodate the technical individuals out there. The bathrooms were very small in the rooms. There was no complimentary coffee or tea in the room, or cups to put hot drinks in.

The service was great though.

Fort Collins Marriott

Fort Collins Marriott

4.1