Great hotel, great service, Karissa from the front...

Great hotel, great service, Karissa from the front desk staff is awesome! I made a mistake with my reservation during a week when this hotel (and most others in the area) were completely booked due to large conferences/events. My reservation was cancelled mistakenly and Karissa went above and beyond to secure a room for me for the entire week when there were none at the time of my check-in.