Bad service, don't understand what warranty is! Yo...
Bad service, don't understand what warranty is! You are completely fooled when calling. Promise everything but don't keep anything!
Bad service, don't understand what warranty is! You are completely fooled when calling. Promise everything but don't keep anything!
You will always be well helped with the best advice.
Good service, neatly a customer toilet.
Trading is not a problem when something did not fit into my PC cabinet. They give good advice and look and think along with you.
Sometimes slightly more expensive but they make it good with service and advice and quality, something that is lacking at many other companies.
Have been a customer for years and hope to stay for many years.
Overall worth a recommendation.
Great computer store, one of the best in the area. Decent prices. Great home brand desktops. Good service, very friendly staff.
Extremely pleasant shop with a wide range of computer equipment. Good and fast technical service. Pick up directly from equipment ordered online or in-store.
I order and come here gladly. The showroom is spacious, but does not reflect what they have to offer on their website. They offer competitive prices and an extensive range!
Very nice shop. They really think along with you. Knowledgeable and friendly staff.
Always competent answer. Items ordered via the internet can be picked up quickly
Pleasant business, many articles and a lot of stock
good thing friendly helpful staff and reasonable price.
Good service with a defective device. I look forward to handling with great confidence
Helped well and very neatly, lots of stock and you will be answered properly if you have any questions.
Good service! had ordered things online and was able to collect them quickly from the store
Well helped the people know what they are talking about
I have been helped quickly and expertly. The store has a spacious parking lot and is easy to reach.
Super nice professional and efficient store. Enough parking space too. Ideal!
Fraudsters, had bought a 1600 laptop, now they are trying to claim that the laptop has been damaged due to moisture damage so that the laptop no longer has a guarantee, poor customer service and they don't take you seriously
Buy there for over 20 years, pc / nas / parts etc, good range (and stock!). And if something is not quite okay, it is resolved properly and quickly.
Good business. Skilled people, friendly and knowledgeable. Have last repair done and very satisfied. More than worth recommending.
Printer ordered, good prices and shipped. Delivered the next day. Top!
Perfect case for everything computer related, staff knows a lot!
Staff who know what they are talking about. Professional knowledge, good advice, customer-friendly, product purchased without contradiction, repaired in case of defects. Many products in stock. I would recommend to everyone.
A case for computer lovers and gamers. Did you previously have things like MyCom, unfortunately you have to make do with the Mediamarkt, BCC and Coolblue. Not every employee has the specific knowledge in the field of computers and so does Informatique. Your own repair department, the possibility to put your own computer together, all this is possible here. Incidentally came with someone who had a repair carried out and I walked around the store. However, there was no one who also took note of me, no greeting, not interested ..... nothing at all. There may still be a course "customer-friendliness" against it. I'm ready for a new laptop and I appreciated some interest. Better luck next time?
A worthless company. We ordered 2 pieces of laptop on Saturday afternoon and would receive it on Saturday evening. Today after Thursday still nothing received, no apologies whatsoever. DHL made a mistake sir, so you just have to wait until we fix it. We don't care that you have to wait. Thank you for paying 700 euros.
Timmy doesn't want to get rid of the computers. He's addicted to the computers in this store because we can't afford a computer.
With a group it is a great location, everyone takes care of themselves.
To eat romantic together is far-fetched, but affordable
Just priced goods, wide choice in terms of computer equipment, friendly staff.
Maybe not the cheapest, but one of the better computer stores in the region. I like to drive for it.
The combination of website and store works well. Order online, pay and then pick up immediately.
Showroom is always worth seeing. Furthermore, so far always had good advice.
Wide range and lots in stock. Prices are normal and friendly staff.
If you do not come on the weekend, there is plenty of time for good advice for business and private customers.
Good computer business with competent and friendly staff
Great thing everything normal price sometimes offer is disappointing but they have everything for computers
Only had to pick up a part. Nicely arranged. Was ready. Nice place with neat counters and staff. Given the number slot machines I think it can be busy occasionally. Parking free in the parking lot in front of the door.
Neat fast pick up service during corona, the product is given in the parking lot by a friendly employee!
Collecting the pre-paid order was friendly, neat and smooth.
Ample free parking. Own technical service. Fast desk and separate information desk. Also large assortment in showroom.
Good business where people take the time to inform you well. Because of this you may sometimes have to wait for yourself.
Good store with good service and large assortment, prices can sometimes be a little higher than with the competitor.
Fast service, by separate the person that need help and person that know what they needed is the best thing!!!!!
The best computer store in South Holland. They have everything, the knowledge, fast delivery. Also bad. Popular with entrepreneurs. Top store!
Informatique used to be a nice store with good service. But I am really surprised about the technical service and the service.
I hand in my laptop and adapter. I think the adapter is broken and ask if they have a similar adapter. Eventually my adapter and laptop is checked for checking.
According to the employee, the connector of the laptop is probably broken. The advice is to take the laptop for further investigation.
Later I am called back that it is still the adapter. Research costs 50. New adapter 35 euros. Together 85, -. I say that I also initially said this to the service employee and that 50, - unnecessary costs were incurred.
Even though the investigation was not necessary. However, I still have to pay 50 euros. Sin.
Update: Customer service has handled complaint. Would be called back Monday, I never called back.
Great technical expertise, but insufficient in terms of customer friendliness and service. In a year's time 2x experienced that products are in stock on the website, but the order was only delivered days later, because it was not in stock. No message will be sent with information about this, so you just wait. No solution will be offered in the event of a call back about no delivery until you ask for an alternative. Then you will be offered a more expensive product without apologies or anything like a discount. The system is blamed. The website is out-of-date and therefore does not function. Customer for 20 years (private and business) but now just finished.
Great shop, very good service and friendly staff ...
On 23-12-2019 I picked up my first game PC, checked if the mobo needed a bios update. This turned out not to be necessary. After mounting everything I didn't get a picture. Went back on 24-12-2019 and it turned out that mobo needed an update. That is neatly neatly solved free of charge and excellent service at the counter. Thanks !!!!
Good advice and a good experience with customer service
The service is excellent, the employees know what they are talking about and the range is very large. Delivery times are reasonable. The computers compiled by IT are well priced and meet the required requirements, they are also customizable. The web shop works well and is clear. Overall 5/5
Always professional, fantastic service and a lot of knowledge and experience. I like to come here.
Quickly helped with good advice and reasonably priced
I have been helped well with the composition of my computer
Good computer electronics shop, the shop itself is a bit chaotic and full but they do have a lot of parts and accessories.
Been here once in person now ordered a new keyboard / mouse set from Acer and it was super fast inside, highly recommended
More than .mag try .scientific staff
Nice store. Wide choice
Despite the corona period, a good shop with friendly staff
Excellent IT business. Wide range and knowledgeable and friendly staff. Many items are in stock. You can just drive to Berkel en Rodenrijs to pick it up.
They have everything nice but customer focused not really
Bad can return motherboard at his own expense because i will not work properly without bios flash