flash informatique Reviews

They maintain our computers to their complete satisfaction.

Always come here for new hardware etc. Good website, prices generally just right, and easy to pick up at the counter.

Beautiful case, clear and orderly, ordered on the internet and collected the next day.

For me good information on computer and accessories

2 employees on the floor who were busy .... 2 other colleagues who stood behind a counter for a long time doing nothing are not allowed to help customers. So after 20 minutes I walked out of the store and went to another store and bought a laptop. Been a regular customer for years, until today.

Top shop, top service. Slightly more expensive than competition, but that pays off in better service.

hyper modern shop with a knowledgeable staff. incidentally, they also have an excellent service device.

I only give 3 stars because I'm actually a bit disappointed in Informatique. I bought a desktop PC last week, and during the telephone consultation I said that I wanted to have an extra HDD with the computer. After I had picked up the computer, I found out that the included hdd could not be placed in the computer because of the size (2.5 instead of 3.5 "). I called and the disc could be exchanged but got more or less the reproach that it was my fault, while I can not know that only an hdd of 2.5 "fits in there. I find this very unfortunate what I have bought a lot here in the past.

Unfortunately I received several promises through customer service that my product was delayed, but would still be on time as a gift. Nothing is less true. They better outline their inventory to attract customers. The management of the company then provides a customer-friendly solution: a link to the competitor, which can certainly deliver but is 120 euros more expensive . Indicated that this was not a reasonable solution. After all, the management could also buy the product there and deliver it to me. Now too late for the gift and I probably just have to wait weeks according to the management (was not on the site and confirmation). Nowhere to buy for a comparable price. I have to deal with this. So be careful !!

Unfortunately, several promises were made that inspite of the delay my product would still be on time for a gift. Nothing is less true. They better outline their inventory to attract customers. The management of the company had a "customer-friendly" solution (NOT): a link to the competitor, which can certainly deliver the product for the next day but it would be 120 euros more expensive for me . Indicated that this was not a reasonable solution. After all, the management could also buy the product there and deliver it to me. Now too late for the gift and I probably just have to wait weeks according to management (was not on the site and confirmation). Nowhere to buy for a comparable price now. I have to deal with this. So be careful !!

unfortunately we wanted information / advice about a replacement part of our computer, however, people asked if we had an article number?, but yes, for this advice we called.

Good service and advice, many in stock. A bit busy.

Customer here for years and it remains the finest computer / electronics store there is. Fine knowledgeable helpful friendly staff and never experienced anything annoying in all these years. keep it up

The best and friendliest computer store with excellent advice.
Order at home and it is ready ready to pick up.

Always come here for new hardware etc. Good website, prices generally just right, and easy to pick up at the counter.

Top! 2nd pc that I have built here and again very happy!

Little busy now that the whole of the Netherlands has noticed that working at home for 3 weeks is quite difficult with just your laptop. But soon again outside with a pack of printing paper and full-size keyboard

Bad service. the Shop Manager in particular does not think along with the customer. it is no longer possible to understand that "my boss doesn't allow me" in 2020

Pick up drive through even faster than just pick up!

Well. What shall I say. I have never been disappointed there. Nice people. Professional setup.

Fluttent. Order placed. Drove to pick up. "Sorry sir, they are gone"

Ordered 2 PSU here.

First of all, the customer service was good as far as I am concerned. And believe me I am experiencing something!

I was helped very well and that was not even all! THEIR PRODUCTS WERE REALLY THERE THE NEXT DAY!

I am currently building 2 systems and have ordered something everywhere. I'm not going to name others, but they were true to their words and where I come from being true to your word means a lot. That's why this positive review from me!

You can test the screens and PCs here.

You can also test the gaming chairs here.

Worthless. You receive your product damaged and you can whistle for your money or any form of excuse or service. Screen can go straight into the container.

And this is the second time. For this, a damaged screen could not be returned due to the lack of the manual.

Hope I get an answer today to the annoying experience of last night. However, more people no longer work at this company. After being a customer for more than 25 years we never buy anything there again

Had a memory stick here that you could use for your mobile and laptop. I have received expert advice and the staff are friendly. If I don't order online, I always go to this store to pick up my computer stores.

Very good experiences there, perfect computer shop.

Bought a laptop for business. From day one, that thing has had cures. Already 2 times examined by them and can not find anything. Re-installed twice already. Today after 1 hour work the same problem.
The only solution they now propose is to send the laptop to the manufacturer, but if they can not find it, there is a cost of 185, -
Welcome to 2017! Try listening to your customer instead of hiding behind rules and procedures.
Spent more time and money driving back and forth.
Go buy a new one at a store where they do know the word service.

As a business customer, my experience with informatics was bad. The organization requires a lot of data before payment by invoice is possible. This significantly delayed my order and was forwarded to another department. In turn, this department was unaware of my request to contact us for the delivery address (we have two locations). Here I had to constantly call the back. In the end, the delivery arrived at the wrong address. What a fumbling!

In the whole they did not think along with me, not even about specific questions regarding the equipment. Really a big disappointment. Next time I will look for another supplier, one who is not too bothered about payment by invoice.

Pleasant support, extensive range, short waiting times.

Everything is clearly visible and a lot can be tested, good customer service

By postnl pressed decided to pick up products. Biggest mistake ever: long-haired dachshund behind counter who had never heard of work or customer friendliness ...

Great! so, how nice it is to do business with Informatique, after placing the order I had the confirmation, invoice and proof of shipment within 30 minutes. The article is delivered the next day and meets all requirements.

Nice that there is still a computer store near The Hague / Rotterdam with a fairly wide assortment in the warehouse to be able to take parts with you immediately if necessary! Easily accessible by bike on metro line E from The Hague.

With me the same story, Router ordered then sent back. First you already pay shipping costs for the outward journey, then you pay shipping costs for the way back. And after that for scratches. All in all, behind the line on a router of 75 euros you get 50 to 55 euros of return. Example with coolblue and bol free round trip and never difficult about return ... I leave it to yourself.

Friendly people at the collection desk on the Saturday

Informatique, the only thing that I trust when it comes to computers. Several times received solid advice with my hardware. Gold.

Knowledgeable staff, good service. A satisfied customer for more than 10 years.

Overall very good experiences. A little less this time. Repairman seemed to have forgotten our appointments. Could also have been a scattered ICT nerd moment :-)

Very good and professional communication, I only had an appointment that I was called for the delivery due to holidays but eventually received an email that he would be delivered the next day, but no phone call or any consultation and now it has been delivered while I was on vacation.
Furthermore, good delivery and very professional.