Ferguson Superstore Review

Great experience at Ferguson Kia!! I worked with Jermane Swain. Jermane was patient and answered all my questions and made sure that I understood each step of the car buying process. I really appreciated the transparency and upfront pricing. The finance department worked to get me the best financing to meet my needs. Overall, it was a great car buying experience. And I freaking LOVE my new Kia Sorento!! I will definitely recommend Ferguson Kia to my family and friends!!

Their finance manager was awesome but salesman was a liar. Mark Baker will lie just to get a sale so don't go to him!!!!! And after I txt him about it he wouldn't talk to me anymore.

I became a customer in 08. I've always had a pleasant experience from the sales and finance crew, and until my last visit, the service crew. I took my new car in to have the electronic door locks repaired and was told it would be done under warranty. All was well until the DAY AFTER i picked my vehicle up. I received a call from JR, my service rep telling me there had been a mistake, my car was not under warranty and I owed them an additional $281.00!!! Bewildered, i returned and asked to speak to Jim Crews the service manager, (receipt in hand stating "paid in full"). After a heated conversation they got $281 and lost a customer for life. Overall i feel fortunate it only cost $281 to find out their word, and apparently their paper, is worthless.

Michael Altman was super helpful! He got me into a Subaru Crosstrek in 3 days! He searched for the exact car I wanted and had it brought to Tulsa from Lee's Sumit.

This place has such a nice atmoshpere and is so friendly! It was SO easy to make our purchase. We walked in, told them what we found on Car Guru, and started our transaction! They were very helpful and forward.
I really appreciate Don and Hank for helping us out!

The service department at Ferguson in Broken Arrow is awesome. I have always dealt with Mike Rener and he is the best!!!

Very positive. Mike is a great salesman. Very helpful and professional. A great experience, would definitely recommend to everyone.

Dakota was nice and fun to work with. He had mostly everything ready for me to sign when I arrived to pick up my 2020 Kia Sportage.

ET was by far the best salesman I have ever dealt with. My wife and I had been in a car accident the day before and were in pain. ET swooped right in took very good care of us didn't waste time getting things done knowing we weren't feeling the best. Hats off to you sir. I will return to him for our next purchase.

Awesome service by Nick Mastro recommend for sales!!!

We had an excellent buying experience with Don Vash at Ferguson. Don has a very welcoming personality. We had no idea what kind of vehicle we wanted when we started the car shopping process and he let us explore on our own and was not pushy. He also added a lot of personal knowledge about the vehicle we purchased because he drives one for his personal vehicle. We would highly recommend Don to help you with your vehicle purchase!

They are honest and fair to me . Update my truck and tell what is needed next time

Bought my vehicle from Ferguson. Service department is just as professional as the sales department.

Had such a Great experience I don't know where to start!!! Shawn W. was wonderful, he took his time to make sure I understood the features on the vehicles I looked at. And when I decided on the GMC Terrain I didn't feel discarded to the finance office. He made sure I understood each step of the process. Eddie in the finance office was also great! I told him what I wanted and he did everything he could to get the numbers there. I have already told almost everyone I know about my incredible experience at Ferguson, and will be back anytime my family needs a new vehicle!!!

Had a good experience at Ferguson! My Salesman Austin was very helpful with the car buying experience. Avery also made the process run very smoothly.

The day after i left my initial review i received a call from the general manager of the dealership. Stewart listened to my issue and asked if he could call me back after investigating the matter. After a short while, Stewart called me back and we agreed on a deal we could both live with. Jordan Savage even delivered the truck to me in Sand Springs so I didnt have to drive quite as far.
Stewart and Jordan saved the day and made a bad situation a very good experience. I would recommend the Ferguson team and especially Jordan Savage for your next vehicle purchase.

I live in Wichita, KS and found a truck I was interested in at the dealership in Tulsa which is about a 3 hour drive. I negotiated with Jordan via phone and text and eventually came to an agreement on a truck. I filled out an online credit app and was quickly approved. I gave the dealership a deposit via credit card and made an appointment for Saturday morning. I got up and made the drive to Tulsa and arrived to find the truck. The truck we agreed on was not what I wanted so i agreed to the purchase of a brand new truck. I went through all the paperwork and right before I went in to finance I was told there was a problem and my trade was actually worth $7,000 less all of a sudden. I asked for a manager and was told that he wasnt in the dealership so I would have to visit with an assistant. The guy that came out had absolutely no remorse or sympathy, it was just simply what it was. There was no negotiation and the deal was simply off.
Overall I am deeply disappointed in the lack of care and compassion and would warn anyone making a drive to get a good deal that they dont exist. It seems like an age of case of bait and switch. Typical car dealership lies and double talk. Buyer beware!!!

Great experience with Ferguson Superstore yesterday! Daniel walked us through the first part of the process and Ricky brought it home with the finance. We were in from test drive to signing under 3 hours. The quickest most efficient user friendly process I have ever had!

Had such an amazing experience buying my first brand new car and my salesman Don Vash was very knowledgeable and made my experience very smooth and comfortable.

Very good customer service and straight forward deal, price as shown on the internet and no fillers!

The sales associates at Ferguson were all very accommodating, knowledgeable, and respectful. We found the perfect car for me at an exceptionally reasonable price. The support staff was patient with my decision and willing to help at every moment. I couldn't be happier with my experience.

It started with Don Vash, very professional courteous and all around great guy. I made my appointment to see a car that they had on sale. When I got there Don had the car already pulled up and ready for a test drive. I had already test drive one at Midtown Kia and started the negotiation and the salesman got the owner and he proceeded to tell me how he loses money anytime he sells one of these very discounted cars, anyway we agreed on the price and I told them that it needs to be good because I have great credit. The sales person came back and said I have good news we got you 4.99%, I told him that they did this the last time and I walked out. As I am driving away they come running after me, blowing up my phone to let me know they found a better intrest rate. This was on a Saturday and I was going away for the weekend.
I decided to check out Furgeson Kia and boy am I glad I did. Very professional and courteous all the way around, no high pressure sales tactics. Straight foward no games. The price for the same car beat Midtown Kia by $1000 it was not a demo and had a full warranty not like what they told me at Midtown about Furgeson. They smashed the 4.99% intrest rate and the 3.99% I was told at Midtown. How about 3.23% at Ferguson, they went to work for me! Courtnei in finance was awesome and very knowledgable, a pure pleasure to work with.I highly reccomend Furgeson Kia and will never purchase another car from Midtown Kia!

Our service representative Bobby is caring, professional and Always with good service to us customers. We will recommend Ferguson Superstore to all of our friends because of Bobby and the service we get!

Bought an 06 Hyundai Tucson with low miles from them and within 24 hours the car wouldn't start properly. It would turn over and over and over before starting. Personal mechanic said it was a fire (problem with starter connections) or fuel (delivery of gas) problem. They won't help me out one bit. Now I'm having to personally pay for repairs. If you are looking for a place with values in customer care go elsewhere.

Jermaine was super friendly and helpful. Made the shopping experience fun and found me what I was looking for. Thanks!

Bought a GMC Yukon less than 2 weeks ago and it was an awesome experience. Thanks Jerry L.

Daniel and Jared were both professional and patient. We had delays with our financial institution but they were patient and understanding. Daniel checked in regularly and was not pushy at all with our timeline. He had things ready to go when we got there. Jared made financing experience as enjoyable as it could have been

The best buying experience I have ever had. Roy Holloway was the sales associate. He was easy going, efficient and knowledgeable. The manager finance guru Cody Rodgers was a walking Google of knowledge and super nice to work with. We were in and out within two hours. Will be back again for any other purchases.

Come see Courtney Young! This was the best car buying. Experience ever!

Velvet was easy to work with from the very beginning. She answered all questions that we had and made my wife and I feel very comfortable. We couldn t be happier with our 2019 GMC Sierra!

My salesman was Angel Hernandez it was very professional he explain all the number of the truck that I was buying and also all the the future that the truck has I will recommend Ferguson to all my friends and family I traded my 2018 Pick for a 2020 pick up Sierra

Purchased our first ever brand new vehicle (Subaru Crosstrek) here and had a great experience. Josiah Spencer helped us out and the process went very smooth. He was not pushy at all but gave us all info (and keys for test driving) to make the best decision for our family.

The staff was very friendly but that's how all dealers are when they want to sell you a car. I felt very cared for by the salesman Kaveh. I needed a car for my daughter and I wound up buying it for myself and giving her mine. Ask for #carvay

Worked with Max. He is a true gentleman. Really easy buying experience. Thanks Max!

Best pricing around. Drove 300 miles to get a great deal on a Stinger. Only thing I wasn t happy with was the condition of the paint (it is a dealer demo model). They offered to pay the full price of getting the paint corrected professionally by a shop of my choice when I get home. I wish the paint wasn t damaged in the first place, but this is about as good as they could have handled it. Satisfied overall.

Nick Mastrogiacomo was our sales person and he was awesome! Very informative, helpful, and had us laughing. We enjoyed our experience and also walked away with a beautiful vehicle with a fair price. We also had a great experience with our finance person, Sue. I would highly recommend going here for your vehicle purchase! I will be back for my next car, for sure!

Mike was a great salesman and we were greatly taken care of. He is our go to guy there!!!

Sean was very helpful and sincere i would give him 10 stars

I went into this dealership to test drive a preowned Subaru, not expecting to find anything I would want to purchase. Art took the time to listen to what I was looking for in a vehicle, what I would like to have, and what I was willing to pay. Not once did I feel pressured to purchase a vehicle or that I was being scammed. Art listened to what was important to my family and find what we wanted, not upsell me on another model or price range. We left with a new vehicle that we are very happy with and look forward to having for years to come. Art even took the time to ensure we knew how to use all the features of our new car. Looking forward to having my Subaru serviced at Ferguson as well!

Thanks to Jason Weston and the Ferguson team for making our GMC purchase experience fantastic!
Will definitely recommend to friends .

The whole process buying my GMC truck was quick and easy. Meaghan Hill my sales consultant was great. I would definitely use her again

Subaru is in the back, check out a lifted model for even more fun!

It was a completely positive. Couldn't have been better.

Thank you lance for helping me purchase the 2001 Corvette
Thanks for have it cleaned, detailed, & waiting for me once the transaction was completed
You made the process easy & painless

Best damn car buying experience I have ever had!and I love my Subaru

Would not foot in this dealership. Most dishonest experience I have ever had.

Phenomenal dealership with unbeatable quality and value. Made car buying fun as I set off with my dream car - an STI!

Sean s the best! Made everything as easy as they could possibly be in a stressful time like purchasing a new car! Thank you Ferguson!

I just purchased a quality pre-owned vehicle at Ferguson. The sales experience was great. Angel Hernandez provided a low pressure buying experience that made car buying a breeze. I highly recommend Angel and everyone at Ferguson Superstore if you are in the market for a new or used vehicle.

Art helped me lease a car about 2plus years ago. He earned my trust so I Asked him to help me buy a 2019 Outback recently. He was so knowledgeable, helpful and seems to be a person of integrity who is capable of many different roles. He represented Ferguson well!

Jordan Savage did a great job in getting us our new Enclave!

Wonderful salesman! Worked with us, and got us an amazing brand new car at a great price. Also great with our little 4 year old! Very satisfied customers! We will be back

I had a very positive experience at Ferguson. John Allred helped me find the right vehicle. He was very accommodating and helpful. He was also very knowledge and friendly. Galen Keys was also very professional and helpful. Overall, I was very pleased with my time at Ferguson. I would recommend them wholeheartedly.

Amazing and so personable! Thank you for all of the help and finding my car!!

Sean clemons was my sales person very nice and straight to the point and helping me w a new car! And i was happy he worked on it and worked with me.

We bought our second truck from Ferguson and we couldn t be more happy with the purchase! Thanks to Lance, he worked really hard to find the exact truck that we were looking for! Super cool guy and easy to work with. We love our new truck. It s the best one we ve owned!

Had a great car buying experience here. Michael Altman was the sales consultant and couldn t have been more helpful and accommodating.

Bobby and his technician did a fantastic job! They fix what was making the noise! Running great just like always after they are done!

It was a pleasure working with Trever Field he did not hassle me and I was looking for a vehicle well over a month.

Great service. Very complete experience, could not be happier with the service and product.

Best car shopping experience. They were not pushy answered any questions we had. Will be buying another car from here. Update: They forgot to send my paperwork to the bank so we are still not financed. Tomorrow will be 30 days since we got the Buick. Since they didn't get the paperwork sent to the bank in a timely matter we are looking at fines for not getting the car registered and tagged. Still standby the ease of the shopping experience just not impressed with the finance department.

Found a Ford Focus on the web and drove two hours to look at it. We were helped by Jermane Swain who made this entire process easy, painless, and quick. Will definitely recommend him to friends.

Thomas Rother has been so helpful. I have pretty poor credit but they were able to get me approved with great monthly payments. They have gone above and beyond to help me out.

I have purchased several vehicles from Charles Anderson throughout the years and Charles always has his customer s best interest at heart. He has become a great friend and I would definitely recommend you ask for him.

Mike and Dakota were great! Kept the buying experience relaxed and as stress free as possible. They were knowledgeable about the stock and happy to answer any and all questions I had.

Professional Service Department with Great Communication and Timely Thorough Work. Thank you as always.

Greatest experience we have ever had with a dealership! Shannon Greenberg was our salesperson and we will use him again in the future! We highly recommend Ferguson!

We got the car that we have been looking for. Greg our salesperson was a great help.

Mike Mellor did an amazing job helping me find my husband a truck and I would suggest him to anyone in the market looking for a vehicle.

As usual, employees were polite, friendly, thorough, and efficient. I was there for an oil change (4th since car was purchased) and like all other times, this was an enjoyable visit

Had a great experience at Ferguson today. Mike Mellor helped us find the perfect used vehicle for our family.

After a deal fell through due to insulting offers on a trade in, the car salesman (Kaveh) sent me text messages at 9:30pm calling me a "Poser" and "Player" because I didnt bite on his used car sales tactics. Most unprofessional encounter I have ever been a part of.

I wanted a dark grey with dark interior leather Outback. Ferguson didn't have one on the lot. They called around and found one. I had to wait a few days but got exactly what I wanted. Korbin our salesman was very knowledgable, courteous and helpful. Very nice experience!

We very much enjoyed our experience at Ferguson Superstore.
Our sales representative Don Vash was so friendly and patient.
He took me right to the vehicle in which I was interested and was very helpful to me while reviewing its features. My wife and I decided to purchase that very vehicle. The finance officer was very helpful as well. She cheerfully arranged our financing and clearly explained each step in the process. She helped us to arrange warranty coverage as well so I can drive my car with confidence for the next few years. I would recommend Don Vash and Ferguson Superstore to anyone.

Dealership sold me a pre-owned Low mile jeep with a known transmission issue. They never once told me about this. Very dishonest!!

My experience with Ferguson's was wonderful . Don and Ricky went above and beyond to get what I needed. I'm 2 hours from Tulsa and they met me part way to deliver my car to me. I would definitely recommend you give them a try. You won't be disappointed.

I was a little nervous about purchasing a vehicle by myself. It turned out to be a great experience, and fun! Austin was fantastic salesperson. After discussing what I needed in a vehicle, Austin suggested a car I hadn't considered. It turned out to be perfect for me! Ferguson was recommended to me, and I will definitely recommend Ferguson to others.

Rob helped me decide which Subaru I wanted. Let me test drive a couple until I figured out what I wanted then showed me how to work everything in the car. Was in and out in a decent time! He s extremely helpful, left with a new car the same day!

I bought a used pick-up from here in September to pull our RV on a family vacation in October. The truck is fine but Ferguson never sent me the paperwork to get my tag. I had to go back to the dealership the day before our trip to get another paper tag and sign a new sales agreement, the finance manager told me there was a mistake but couldn't tell me what happened. It's been three weeks since then and I still have not received the documents to pay my taxes and purchase a tag.
Overall the people seem friendly in person but the lady answering the main phone number can be a little hateful. I wouldn't buy from here again.

The people were very nice and courteous. Took good care of my car.

Had a great experience, friendly staff no pressure buying seemed to be very up front and honest. Shout out to my salesman Don Vash too, and I believe his name was Terry the finance guy, both treated us very well!!

WENT TO BUY A CAR FROM THERE THEY APPROVED ME AND 2 WEEKS LATER CALLED MY WORK AND TOLD ME TO BRING BACK THE CAR SAID THEY PULLED MY APPROVAL. DO NOT RECOMMEND

In all my years of car purchasing this was the best experience ever. Don is super friendly and extremely knowledgeable and took alot of time to go over all the feature of my new Soul. The financing was easy and friendly. Ferguson a great place to buy a car Highly recommend this dealership

Had a great experience, no pressure, no attitude and extremely helpful staff. I would recommend to anyone in the market to visit here first