Euro assurance Review

I am shocked to see all the negative opinions, for my part I have been insured with them for 7 years some small problems but as one can have in any insurance. The withdrawals are made every month on the desired date, if there is ever a problem the advisers are at your disposal, I had the opportunity to have an advisor who called me to lower the amount of my monthly premium .for my part I recommend this insurance

Me and my husband we are insured at home we weren't staying without a card for 1 year we pay but we had no card justifying that we pay car insurance and got a car without a license yes we change of department and we pay casi 4 euros more while the or we netai also setai a city and larger than where we are and in addition it adds another 4 euros we did not even why 79 euro we did go to 88 euros exactly .. I am very disappointed with this insurance I think that afterwards we change insurance ..

I made sure quickly advised friendly it's a week but still no green coupon from where the 4 stars

I am very disappointed with your service and I find you very clever and ripped off

Perfect service very serious and friendly in addition

Too much waiting on the phone, when they say who take and we do not give the agreement and we agree to pay by credit card and they tell us no problem, call all 10 of the month, okay.
And that 3 years after always the same chorus, you could not pay, we put you extra and it is a joke ..... they should be they also respect their commitment to customers ... When I commit @ @ 3 years ago, I always respect then why not them, we will change the creamery ...

I just got insured and it's been over 1 week since I wait for the final insurance

No one I strongly advise against !!!
Never understand anything, it took 1 years to change my address and another 1 years later he continued to call me to find out my addresses moreover at the same time the green sticker that also 1 years that I 'wait I continue to pay insurance at 59.31 without having a sticker or even correct service is normal I pay for this service I sent you and sent a registered letter to stop my insurance at home because you are the worst victim

Counselors are on a platform abroad and have great difficulty understanding. I still drive without a green card while I paid for 30 days the premium for one year. The advisor quibble by asking additional wacky justifications (example: take a picture of the scooter with a daily newspaper paper placed on it). Prefer a well established insurer.

An advisor contacted me during my online subscription attempt. These tips allowed me to choose a more suitable guarantee. He waited while I sent the necessary documents directly, then immediately sent me my green card. I was able to go out with my vehicle immediately hung up. Fast and efficient service, a truly top adviser is very welcome.

To avoid professional at all do not be fooled by the low price. after having paid sent registration card and permit a provisional certificate must be provided or after several reminders they fobt seem to not understand since the customer service is localized they do not care about customer satisfaction. TO FLEE !

frankly I do not recommend I ask that he resiliates my old contract and he did not do

Fast efficient professional kind ... In short the top!

Pure scam I strongly recommend he always finds defect on the contract he let me down on the fast track by telling me your pa exceed 50km dear dear.cest normal I work in my city scraping strip .not cool.Pure scam

I left euro insurance but weird have told me that I must always more frankly to flee I advise against it by the agreements that you make he does not respect them of the tt he tries to withdraw always more

Very good advice. Speed of adhesion. Very effective

Avoid 0 always listening to missing documents, they had to contact me 3 weeks ago I'm still waiting ...
Avoid!

Hello never is register to euro insurance I will not make a speech. with my experience and those of my entourage sufficient. Euro insurance do not bother to answer as usual with ok amenace

Comphrensible and courteous and good explanation .... Regards

I had a good contact with my interlocutor to ensure my scooter

I am quite satisfied with the services, Hanane was listening, super nice, available, fast and professional, thank you

I have insurance with them and I am quite satisfied, for the quality of service and attention offered. I recommend it to anyone looking to make sure

Frankly on the tariff side after comparison for me as a young driver it is cheaper than the minimum tier
By cons level service is hell, they are very quick to make a provisional contract and take the first payment but they are after not finished asking for the documents to be provided, I had to call at least 4 times
Considering the opinions and bad experiences I would have done better to flee directly can be because if there are also effective in case of disaster it promises

On the other hand, some complain that the compensation is more than 50km away; c is written in the contract if you accept a contract without reading me do not complain after

Hello
PLEASE AVOID THIS INSURANCE COMPANY, THEY ARE DOING ALL THEIR CAN NOT TO REPAIR YOUR CAR. THEY LET YOU GALLERY AND WHEN IT'S THE END OF THE MONTH, THEY TAKEN YOU MONEY WITHOUT LOSS OF TIME. PLEASE PLEASE PLEASE DO NOT GO TO THEM. THEY ARE THE BIGGEST CON IN THE WORLD. I ADVISE YOU MATMUT. I believe that the people who give more stars are people who work at home.

Nothing to say, take the time to explain well, very courteous, very professional

Service inaccessible, it is difficult to subscribe, a little trouble imagining when you are a customer ...

A little trouble with the Hamon law ... But for the moment it's only been 15 days.
Satisfied for now, to see that I will really need them.

IT MUST BE CRYING ON THE TELEPHONE TO HAVE A GREEN CARD ..... aberrant after having paid his ruby fee on nail.
I just gave them 24 hours to send it to me, the file is already on the corner of my attorney's office.

on 12/06/2020: File taken in hand by MR TAHIRI: perfect management, file released and green card received. I had the distinct feeling of having a counselor who listened to me and was competent. GOOD JOB!

Very satisfied with rates and customer service, efficient and always willing.

I needed home insurance urgently and they were quick and professional. They even exceeded my expectations in terms of performance. I never had to call on my home insurance because I never had to face any claim so I cannot judge their reactivity in the event of a problem. However I can judge the quality of their welcome and the professionalism of their advisers who know their product very well which is really appreciated when we have specific questions. They are also easily reachable by phone (a rarity). I highly recommend.

It is not possible to put 0 or even see - but if it were possible they would even deserve the loss of their approval so the service is pitiful, see bordering on the scam.
Tan that you are not a client the staff is quite friendly ... once the contract signed and paid it is disaster, hell and you will end up with an aggressive, mocking staff and an astounding vulgarity. ...
Unimaginable difficulties to enforce your rights, everything is discussed and questioned if you have a claim to avoid reimbursements and if necessary they will not hesitate to kick you out without reimbursement by means of particularly vicious and devious actions. .... without you being able to ask for real explanations or justifications .... TO LEAVE IMPERATIVELY!
Better to pay a little more but be insured .....
The euro insurance contract is used exclusively to be in good standing ..... Any risk or third party is the same. .... only hassle

an error in qualifying my claim led me to a cancellation ... for nothing! It took more than a month, with two-week reminders, for my file to be finally requalified, my contract terminated anyway, and finally re-signed with another risk bearer. All this in a great heaviness of the customer service, forcing me also not to drive for several days because I was not assured so the service has taken time to process my file. Euro-Assurance continues to be my broker and offered me in fine the same guarantees for a lower price! I was therefore assured too expensive, treated anyhow at the administrative level, terminated by negligence (and therefore registered as such in the registers interinsurers, which requires me to remain a customer at home at the moment), not defended by the AXA risk bearer, etc ... to flee !!

Customer service not competent. No understanding or flexibility.

hotesses telephone nulles et assurance auto 3 fois plus cher que mon actuelle

Terminated by my former insurer to special practices, I could subscribe to EuroAssurance quickly

Only downside: my RIB was not recognized (alas) and I still call the customer service, which offered me a higher price online

And above all, the communication was really difficult with the counselor who repeated her speech without listening to my questions or information which I find annoying ..

But apart from these two points, I recommend!

Very good communication and professionalism for our first contact. Patient and listening. I recommend.

No advice to. The underwriting of insurance and when you need it we learn that is not secure so I will remove everything. My contract auto and house all this for a TV that took the lightning but of course no advice to the inscription sorry

I made a quote on the internet to get a price.
I find it wrong to call on a Sunday, during the Easter weekend. The counselor insists, although I tell him not to be interested. I was called again 15 minutes later.
It does not make you want to be there.

Most not, it's a professional hustler. He did stop the contract after just the first disaster
And they have to change their opinion of 50% 100% responsibility after 2 months psk i asked the money to fix it myself

I took out car insurance in April, after paying on the internet they refused to send me the certificate but were very punctual to collect contributions.
Also if you like to be insulted in Arabic because in their own words you are too badass, go ahead this company is for you.
Personally, never again this company more expensive than all the others

the joke: "You must know the request for termination from the law Hamon intervenes in the month following the receipt of the recommended."

Hum charlotte is a robot based where to use an automatic translator;) "as a pure internet player"

My transfer request is from the beginning of January
My new insurance has already reported 2 times that you do not respond to their transfer request.
I just canceled your last sample
I look forward to the harassing phone from your agency
With a good record I should even be able to recover a compensation following my complaint

Euroassurance has amazing practices even dishonest, I let you judge. Following the validation in February 2018 of the cancellation of a claim and of the request granted for a readjustment of the premium and the coefficient, I am calling in June to relaunch because the downward revision of insurance premiums still not done. It becomes effective in July and when I call back in July to ask for regularization of incorrect premiums from February to July, I suddenly announced that they can not intervene and that it is not retroactive. The speeches of the different advisers are different when it is commercial services or disaster, the period of 5 months to recalculate a premium seems normal, and with that they repeat non stop that customer satisfaction is essential for them ... I am yet a long-time customer - the rates are ok but as soon as there is a problem, it derails, I intend to terminate soon

nothing to report for the moment, and I hope I have nothing to say

I am happy with the result of the contract because one of the professional customer relations members listens to the calls and bring them up to standard thank you

To flee !!! Probably the worst company I have ever dealt with, they indicated a bad monthly payment when I signed up and do not admit the mistake made.

At the limit if not of the swindle.

In addition they do not hesitate for the termination fees.

Don't make my mistake by subscribing.

Attention to the suspension clause, within a minute you are terminated and you are asked for the second time a fee, for the insurance against theft you must show white paste, U sra, engraving and registration in the national file, and if you still want to sign a contract with euro insurance keep a record of all your exchanges, bad faith?
Thief? Liar? Cheater? Incompetence?

Customer service subcontracted abroad with an approximate French, rates above average. Almost never responds to emails. If you cancel during the month you lose the refund of the difference and cancellation fees are applied. Obstacle course to get the green card. I strongly advise against ...

To flee! Two years that I'm no longer at home, but I always inform my friends and colleagues of the danger that is Euro-Insurance.

I recommend Euro-Assurance, they are courteous and listen to it, their prices are really affordable, ex: I paid 125 for my car insured to third parties, I went to 48 with Euro insurance, frankly there is no photo.

The advisers are very responsive and always ready to listen I recommend euro assurance being a satisfied customer

Very good rapport with your advisor, very attentive and helpful. But still disappointed with your rates and surcharges

Best rate I found for a young driver. Customer service responds quickly.

I strongly advise against you !!!!
I buy a vehicle on April 04, calls the same day to set up insurance.
Having my "statement of information" with me, the quote, so the price is based on my oral statements. Immediately I transmit all information (CG, license, cni ...).
He did not stop over a period of two months to relaunch me to obtain documents "missing". However, they had all the documents on the same day and the RI 3 days after April 07. Of course, I will send the whole thing several times (ten times). It turns out that at the end of the first month, I am informed that I am no longer supervised by my manager Mr Mathieu for transmission beyond the deadlines of a month of docs -> FALSE pure invention of their service ...
But I'm doing it and dealing with another person. During the various exchanges, I am informed that I am not insurable given my history of driving (responsible accident), and that the contract comes to an end at the end of May ... I ask until what date I am insured, and there the counselors (because doing at the risk exposed I called them 3 times to get as much information as possible) none seems certain of coverage on the given day (May 30, or the 31 maybe he does not know no) and when I tell them but if on the 30th or the 31st I have an accident am I covered, they tell me that they do not know ... Wow professional until the end ... !! Then they announce me an increase following the transmission of the RI which despite the term of the contract will be taken for the two months they "assured" me ...
The height is that in front of my questions I am informed that I am registered. During the exchanges at the end of May, I am told that I am no longer insurable but to advise him I do not have the same argument; once it is the fact of having had a responsible accident, the other time for transmission out of time of the docs ... so they say everything and anything for them it is to find and make a profit This is a boon because I ask to get the recordings, after which I am told to write an e-mail to the service of complaint which will answer me not being able to transmit me this type of recording (although a remedy exists if I do not agree).

Conclusion: Thieves, they take your money and are not at all professional.

Ps: it took me to tell them that it had already taken two months pck I had received an instance of unpaid pck the line of my payment was untraceable by their service ... desperate! !!

I caved in making this claim of voice recordings, presented all the emails and as I warned them "I had warned that our exchanges were registered for legal use, and their staff was not there opposite, on the contrary "

Did not go there

And Benjamin, your answer goes to the water, there is no point in playing the model advisor who represents a "rotten" box of one I can hear what you say on the recordings but your colleagues on the phone were sure that on request these could be transmitted and that we can only attest to the recordings, when the eligibility to be insured I do not question it on your criteria of choice but on the two information that I have that I was not eligible for delays in transmitting late-deadline docs (which is not true) and then for driver liability issues, on May 30 no advisor could be formal,
I will not resume contact with people who lack good professional sense, it's so ironic to leave your contact information, I hope we will let you very soon the coordinates of bailiff and lawyer for referral. That's all you deserve.
Answer me more it is not serious ...

Very welcome. Advised to listen and very patient. Complete information, advice adapted to my profile. Thank you .

Very nice home. Very well oriented and advised in order to benefit from the best contract at the best price. Listening and professional advisor.

financial conditions of the online quote not respected ...... ..

Hello ma'am, sir I very satisfied se_ was very fast I a person of confidence. Thank you very much Mr boidron.

Ashamed! emails sent, calls made for a contract termination and they still charge! It's not serious ! They say they will take care of it but nothing is done! to avoid

Run away !!!

They are crooks!

I weigh my words, he asks you your credit card numbers by phone without receiving a confirmation code.

Then use without proof of payment.

I just had 100 , no certificate received!

We land in a call center in Morocco!

Then impossible to reach them!

Do not know how to do their work properly!

Advisor very friendly, responsive, clear,
Very satisfied
I recommend

Escros. Assu that is useless, even for troubleshooting.

Very satisfied with the services offered and especially by my advisor, Omar, always listening to me when I need information and / or advice.
thank you so much

I am very happy satisfied with the speed of the service advised to listen and fast to the execution of the request

I was confirmed in strong voice, a support for the steps of termination with the old insurance. 2 MONTHS later, no support for cancellation procedures within one month and ensures the continuity of the coverage of the insured between the two contracts. OBLIGE to do it myself. Very disappointed -_-

I went to buy car insurance at home. I had bought it from my son, the insurer took me 2 amounts, I wanted to pay the year by check, he refused, he gave me an insurance of 2 weeks and they terminated without even informed me. When I went to see the insurer in an agency, it was permanently closed, so I tried to contact them, but no answer. Certainly I had to have definite insurance for the keeper of the box that I rent and the today still nothing. In 40 years of driving career, I have never seen that. When they are called, it is Morocco that responds and in addition to inappropriate.
They did not say that I had to make my registration quickly, but the gray card service is one month on the internet. He does not say that I was too old so I always drove in my life I never had a box. And they asked for my son's driving license because they think he could drive it ... But if I buy it it's not for another person to drive it. My son is not even in France, he is in the country for business with his wife and his future baby .... It is incredible.
There is no real reason for my insurance contract to fail. I gave all the parts, if I receive nothing, I will not continue to charge, I took appointment for the registration and insurance has still not arrived ....
If this continues I will have to find a solution for this car. Because I pay for parking and it costs me dear, for a car, that I can not drive without insurance.

Super home
A very very conscientious counselor

This comment concerns only the customer service to insure it, I never had an accident which, I cannot judge to insure it on the assumption of responsibility of a claim.

Customer since October 2016, I paid for one year 105 (audi a6 130cv) for my car insurance, after one year with 5% of the bonus my insurance increased to 95 euros, in September 2017 I had a rejection of direct debit that I regularized by bank card and the advisor was kind enough to reduce the rejection costs by 12 euros, then unfortunately in October November and December the monthly payments are also rejected generating costs of 24 (2 * 12 ) for a total of 302 , I called customer service to regularize the situation a little and I asked for a gesture on the fees (knowing that my bank also charges 13 per rejection), the advisor n didn't want to know ok, it's understandable they already made a gesture to me in September, but I asked him if I could pay 200 today and the rest in the following days, and he understood nothing and took on an obnoxious tone and finally made the call to the customer service manager who simply asks me to make the payment once all the money is collected, the advisor could have said that and shown a little respect towards me, if we have rejections it is that there is a reason (I am student and in August I lost my job, hence my difficulties in honoring the monthly payments).
Outsourced customer service, advisers have no respect for customers (are threatening). and that the rejection costs are still excessive (for all establishments) in the measure where the transfers are automated, there is not really a person who spends 10 minutes on an unpaid file.
I would really like the government to better regulate the costs of rejection.
I'm going to see your competitors who offer the same guarantees for almost 60 euros, after all it is useless to be a customer of an insurer who does not care about the situation of a customer as soon as he is outstanding payment.

Fast and available, for the indtani nothing to complain about except a little lack of understanding on the part of the telephone operators.

I have been with euro assurance for 5 years and I have never had a problem on the contrary they are very professional and there is good follow-up on their part.

Misunderstanding about the deadline Not having already paid.

I had a certain Mr Mohamed on the phone who certainly has no place as a manager and who just insulted me and took me high !!!
I will cancel all my contracts with them !!!
We can disagree but talking very badly to people is just unacceptable !!!

Scammers, after having taken all the necessary information before subscribing, I am told of administrative costs for the management of my contract.
I subscribe and paid despite everything.
Then as stipulated in their contract you are asked to finalize the contract by sending within 30 days the parts and document necessary to continue the insurance of the driver and the vehicle. Except not having been able to send them the final registration card to my name , they deviate from their contract and pursue insurance while by law I have no right to travel without a registration card in my name for more than a month too ..! I explain to them and ask them to end their contract.
And there I am again told that termination fees will fall from the sky in the amount of 30 euros even though I had asked if there were any during subscription and I was told that there was no there were no termination fees .. !!
Flee this "insurer" who seems to be only a mediocre and intermediary provider who obviously just wants to fill their pockets because today he threatens me by all means and pursues direct debits without even taking into account the emails and calls I send them have sent !!

An insurance company that borders on a level of incompetence so splendid for me, an amount of more than 150 to be insured for 10 days, at the end of the provisional insurance certificate refusal to send the green card for cause of anomaly, while the file was complete and there was no problem, since he told me that I am not insurable with them, 4 days later, I was told that I must cancel, So I went to see another insurance company, 2 hours later I was told that it was an error on their part that he had misread a document, 5 days later a manager himself admits the error of his colleagues or employee and tells me that I will only receive 6 refund and blackmail me so that I do not go elsewhere if I do not want to lose the 150 + paid.

For those who don't like cobblestones: review:

You are not paying for insurance but for their incompetence!

Advise you to drive without insurance paper or certificate (the policy will be lenient if you tell them "don't worry I'm insured" right?)

Blackmail you to stay at home when he doesn't even respect their part of the contract, eh dear manager ...

You pay more than 150 to be insured for 10 days.

In short, go see elsewhere for insurance, you will not be able to find worse than euro insurance!

Trying to negotiate amicably in progress, I will modify according to the evolution.

I am trep content because he his super jentie is friendly to all the questions is as fast he gives us the answer thank you d advance euro insurance

+ Cheap insurance
+ Strong orientation all internet (opening contract, signature, regulations etc)
- Computer system sometimes failing (at the opening and closing of my contracts I was a victim of bug)

My advice:
If you closed your contract and you are in charge, revoke the levy first ...

I've been with euro-assurance for a few years now, I recommend because I'm not disappointed.
very good value for money, responsiveness and very friendly.