A V

Review of Euro assurance

I strongly advise against you !!!!

I strongly advise against you !!!!
I buy a vehicle on April 04, calls the same day to set up insurance.
Having my "statement of information" with me, the quote, so the price is based on my oral statements. Immediately I transmit all information (CG, license, cni ...).
He did not stop over a period of two months to relaunch me to obtain documents "missing". However, they had all the documents on the same day and the RI 3 days after April 07. Of course, I will send the whole thing several times (ten times). It turns out that at the end of the first month, I am informed that I am no longer supervised by my manager Mr Mathieu for transmission beyond the deadlines of a month of docs -> FALSE pure invention of their service ...
But I'm doing it and dealing with another person. During the various exchanges, I am informed that I am not insurable given my history of driving (responsible accident), and that the contract comes to an end at the end of May ... I ask until what date I am insured, and there the counselors (because doing at the risk exposed I called them 3 times to get as much information as possible) none seems certain of coverage on the given day (May 30, or the 31 maybe he does not know no) and when I tell them but if on the 30th or the 31st I have an accident am I covered, they tell me that they do not know ... Wow professional until the end ... !! Then they announce me an increase following the transmission of the RI which despite the term of the contract will be taken for the two months they "assured" me ...
The height is that in front of my questions I am informed that I am registered. During the exchanges at the end of May, I am told that I am no longer insurable but to advise him I do not have the same argument; once it is the fact of having had a responsible accident, the other time for transmission out of time of the docs ... so they say everything and anything for them it is to find and make a profit This is a boon because I ask to get the recordings, after which I am told to write an e-mail to the service of complaint which will answer me not being able to transmit me this type of recording (although a remedy exists if I do not agree).

Conclusion: Thieves, they take your money and are not at all professional.

Ps: it took me to tell them that it had already taken two months pck I had received an instance of unpaid pck the line of my payment was untraceable by their service ... desperate! !!

I caved in making this claim of voice recordings, presented all the emails and as I warned them "I had warned that our exchanges were registered for legal use, and their staff was not there opposite, on the contrary "

Did not go there

And Benjamin, your answer goes to the water, there is no point in playing the model advisor who represents a "rotten" box of one I can hear what you say on the recordings but your colleagues on the phone were sure that on request these could be transmitted and that we can only attest to the recordings, when the eligibility to be insured I do not question it on your criteria of choice but on the two information that I have that I was not eligible for delays in transmitting late-deadline docs (which is not true) and then for driver liability issues, on May 30 no advisor could be formal,
I will not resume contact with people who lack good professional sense, it's so ironic to leave your contact information, I hope we will let you very soon the coordinates of bailiff and lawyer for referral. That's all you deserve.
Answer me more it is not serious ...