4 years ago
I strongly advise against! I had a claim on March ...
I strongly advise against! I had a claim on March 15 which was not my responsibility. After 2 visits by the expert, the scratches made on my bumper by the other car are not even taken care of, he invokes the fact of breakage on the bumper due to a previous accident, yes but I am not asking that we change my bumper I ask that we remove the scratches! I spend my time on the phone and sending emails to which I have no answer that I will be reminded within 48 hours what never happens!
I pay an insurance which does not manage anything, for the problems with the expert it is up to me to argue with him!
I believe that it is normal to recover my car after repair in the state it was in before I got into it! Their expert does not want to know anything and even allowed himself to invent on his expertise that I would not have come to an appointment and that the mechanic was present during the expertise which is totally false!
At the present time, if I have my car repaired, I must keep the scratches from a claim for which I am not responsible. This is unacceptable!
Certainly the insurance is not expensive but you have to read the small lines, my next insurance informed me that in the event of an accident of my responsibility I had a deductible of 2000 euros so car was scrapped.
Know that in the event of a disaster you will have to manage everything on your own and that you will find yourself facing incompetent experts!
I have only been with them for 3 months, an accident with 0 liability on my part, I'm leaving!