Embassy Suites, Downtown San Diego

Embassy Suites, Downtown San Diego Review

Reviews 1407
4.3
Contact us
Reviews 1407 Page 4 of 15
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

Nice service, not all rooms have a good view, extr...

Nice service, not all rooms have a good view, extraordinary location, very high parking cost, it is better to leave it in the center of the park from 10:00 p.m. to 08:00 p.m. It is free, the place is very safe

K
3 years ago

Hot breakfast with sausage, bacon, egg, French toa...

Hot breakfast with sausage, bacon, egg, French toast/pancake, and omelets every morning. 10-15 minute walk to convention center and gaslamp district with great restaurants and bars. Great service, but workers spoke limited English.

W
3 years ago

We've hosted a small conference here for the past ...

We've hosted a small conference here for the past three years. The staff have been very attentive, breakfast in the morning is great and the location is very convenient to many San Diego downtown attractions.

J
3 years ago

Great location, basically across the street from t...

Great location, basically across the street from the USS Midway. Bay view rooms get to watch frequent Navy vessels. Clean rooms and great staff, breakfast made to order and evening cocktails included.

A
3 years ago

Great hotel ! But had the very worst experience ...

Great hotel ! But had the very worst experience with the FD supervisor Brian or so I was told he was... I got the strangest feeling from this disrespectful sounding person already Leary when he called from a blocked number walking on his sell phone just being rude. But it was a business hotel issues and between ranting on I could hear another conversation he kept carrying on with while not caring to hear, ask or attempt to help.
No customer service classes there for sure as he loudly spoke about nothing I understood. My concerns never mattered because he say he knows all but clue less and had a loose relationship with honesty. I'm so sad i allowed my feeling to be hurt by a person like this ... I just always expect at least some respectful people smiling and being helpful.

Yes Stay at this great place but good luck with any accidental acourance that needs manager anything. Unfortunately i would never go back there again just because I stay away from low budget sounding staff with
Poor decision-making skills not even at work while he calls. Today I will sadly think twice before I ever pick the embassy hotel again. poor ratings no credibility for the brand name. I love being a Hilton Honors Diamond members but have to be honest.

D
3 years ago

Vote Trump , Vote Trump , Vote Trump , Vote Trump ...

Vote Trump , Vote Trump , Vote Trump , Vote Trump , Vote Trump !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

K
3 years ago

Pro's: Nice location with bay or city views. There...

Pro's: Nice location with bay or city views. There is a free breakfast buffet to start your day and a hosted cocktail party each evening.

Cons: the rooms are in need of complete renovation. The beds are mediocre at best and room colors are dark and drabby. There is an additional fee to of $55 per day to park at the hotel. This makes your stay far more expensive for the quality you receive.

We will look elsewhere for our next trip to SD

M
3 years ago

Very beautiful hotel. Be sure to get a corner room...

Very beautiful hotel. Be sure to get a corner room when you stay here, as it is almost twice the size of a normal room. 4 stars because the breakfast is very bland, (a usual hotel breakfast), the cleaning service is very poor (dirty haircomb under the bed), and the staff is more talk the talk rather than walk the walk. The location is great though, and there are free snacks every evening.

C
3 years ago

I would give 5 stars but we only got to stay one n...

I would give 5 stars but we only got to stay one night instead of the three we booked, our room was given away on comic Con weekend. They did take care of us but it was inconvenient. I would like to stay here next year but I'm not sure if it's worth the risk.

D
3 years ago

Location is great ..had issues ...wasnt happy from...

Location is great ..had issues ...wasnt happy from the beginning ..front end manager cannot handle criticism ...and definitely does not take 100% responsibility. And could not find the hotel manager number or card..had no choice but to stay flew 5 hours to get here..would not recommend this hotel to anyone..and I am an avid traveler for long time ...

J
3 years ago

Very nice place to stay I didn't have to carry any...

Very nice place to stay I didn't have to carry anything, my family and I felt like royalty. Hopefully we can make it back there so we can put our pinky up in the air:) Thank you for your services.

A
3 years ago

Accommodations with the hotel are fairly good. Fr...

Accommodations with the hotel are fairly good. Free breakfast and happy hour are always good! Just be careful with your room keys. Don't put them near your phone, or you have to get a new one.

J
3 years ago

Oj

P
3 years ago

Great

M
3 years ago

Embassy suites is a luxury hotel witch means it sh...

Embassy suites is a luxury hotel witch means it should be luxurious. Myself and two buddy's will be there this weekend so I expect to be treated like I'm staying in a four star hotel if not I will not just stop at a simple complaint trust me embassy staff we best be treated proper. Fair warning.

N
3 years ago

Good service. We liked their happy hour service. ...

Good service. We liked their happy hour service. The carpet needs to be replaced. A bit tacky to walk on. The cleaning ladies in the dining area were super helpful. Walking distance to the port.

A
3 years ago

Ok

D
3 years ago

Great location.. Rooms could use a little help. Th...

Great location.. Rooms could use a little help. The couch is very worn. The cabinet in the bathroom is missing hardware. The cleaning staff are doing good even turned my tooth brush and wash clothes into a sailboat. Great hotel but could be better.

D
3 years ago

Pool is nasty needs to be replastered, felt like I...

Pool is nasty needs to be replastered, felt like I was staying in a post apocalyptic shelter, the free happy hour didn't make it worth it, sink was not working asked 3 times to have it fixed it never worked, black out curtains good , room service was really good food, right downtown . But I won't do it again.

F
3 years ago

Great rooms but back to dark ages with their Inter...

Great rooms but back to dark ages with their Internet connections. Decent breakfast but if you love coffee, bring your own. Their coffee is horrible, cheap stuff. No parking. You must pay $50 bucks a night to have valet parking no other options. If you don't mind walking, go around the block to find a decent street parking. The valet people seem agressive and push for you to get valet parking!

Embassy Suites, Downtown San Diego

Embassy Suites, Downtown San Diego

4.3