3 years ago
I'm so bummed about my experience today! My sister...
I'm so bummed about my experience today! My sister is new to Dallas, and had to put her beloved dog to sleep last night. I consulted online reviews and asked some Dallas friends who to use for an extra special flower delivery, and Dr. Delphinium Designs came up several times. I had a very easy and pleasant conversation to order the flowers - the woman who answered the phone was very nice and sweet and attentive. I'm a big fan of sending flowers, and always worry the card message won't be accurate, and she was very careful and detail oriented. The order came to $125 including tax and delivery, which is more than I'm accustomed to spending, but was not a problem for the quality I had every reason to expect. I liked their emailing system, which confirmed details of my order and let me know when it was delivered. The actual delivery just was NOT up to par! I've never used a flower delivery service in Dallas before, but I do order flowers in various cities somewhat frequently. The pictures I received from my sister's boyfriend (I hardly wanted to burden her with trying to get detailed shots of the arrangement!) showed a less-than-fresh bouquet. It was also much smaller than I was expecting for the price tag. The size of the arrangement was not anything I specifically addressed during my order, and a compact arrangement isn't inherently a problem for me, but to be small and have some wilted flowers and some too-opened roses as well just feels like a poor value. It is still, overall, a pretty arrangement (I'll try to attach photos to this review), but for MAYBE about $50 tops. I will likely not use this business in the future, and for the high price tag I felt that I should write this review to give some feedback to others about the overall value of my purchase.