So I ordered flowers online for a friends bday (de...

So I ordered flowers online for a friends bday (delivery on sunday) and asked for a picture of the boquet to be sent to me ..Ive had bad luck with flowers looking NOTHING like the pictures . Voila- within an hour of my order, the pictures were in my inbox. Gorgeous flowers. The next day (saturay) my friend got a delivery from my husband and I. I was extremely annoyed - the flowers were pink roses (nothing like the picture that was sent to me) and were delivered on the wrong day! I called the store and was extremely upset. They immediately refunded my money, but were very confused about the mistake and apologetic, especially since my delivery was showing as pending. I found out later my husband had ordered flowers a long time ago for a friend and those were the delivery my friend was talking about . I felt like a fool (ofcourse), called them back, and apologized. Olivia was extremely understanding about it, even laughed a little and placed my order back on. They were extremely professional about the whole misunderstanding, and had excellent customer service. They didn't argue with me when I insisted they delivered the wrong flowers - that shows alot about their customer service. I am originally from Dallas, and plan on moving back in a year. I have officially found my NEW florist! Not to mention- the arrangement was GORGEOUS!!!!!! They are pricey but you get what you pay for and their arrangements are unique. You will feel like it was money well spent.