still did not received my parcel and it showed me ...
still did not received my parcel and it showed me like successful delivery.
still did not received my parcel and it showed me like successful delivery.
Expensive 15kg parcel with expensive DPD Express fees is simply parked in front of the front door without a parking permit and left instead of at least being put in front of the apartment door. This is just plain lazy!
I didn't think I could write about DPD, but delivery was successful and without problems. Shipping was quick and without problems.
Delivered execxtly as annnounced, perfect service. Thanks.
Great, despite the agreed storage location (in the hallway) none of the neighbors knows anything. The package is simply missing, despite the supposed delivery and even though I was at home.
One big misunderstanding. I had to drive 60 km for a package twice, because the courier decided that he did not have such an address. The address was very good. Zero contact with the branch. I wait 3 weeks for the package. An unreliable and unprofessional company
Unfortunately, I have to agree with the bad reviews: I wanted a shelf OK in a certain location. Nevertheless, the driver simply put the package in front of a neighbor's front door. So the great search began ...
For this I can say VERY GOOD to the telephone hotline: nice and courteous
But that didn't help me: why can't the driver put the parcel where it should be. Would have saved me a lot of trouble and time ... and DPD this bad rating.
DPD: train your drivers to READ the filing instructions! In this case too: reading educates ...
Very bad service. Delivery not functioned, not notified, just gone again. 2 Delivered 3 hours later than announced. Not ringing diesel at all. Simply thrown into the mailbox. DPD is a cheek. You even have to pay to call ... if you need information. Because you don't even notice that someone was there. ....
Two packages supposedly delivered around 1705, none of which is where it should be! A little tip to all dealers, private people and business customers ... Change the provider to DHL, Hermes, ups or others. But please, just get away from this good-for-nothing company #DPD
klappte diesmal top . vormals war es immer sachwierig . Danke
The package is simply put in front of the door instead of at the agreed location. Street to the door 8m.
Very prompt service, given times were strictly adhered to, very friendly delivery woman
PARCEL DELIVERY MAN Rings, I press the door buzzer. He yells package. When I go down with the elevator, there is no package anywhere! what shoud that?
"My" deliverer here in Wilhelmshaven is a pound guy who is always in a good mood. The delivery is always on time and if I changed location or day, the service was just as friendly and brisk.
Thank you for being there !!!
You wait for a delivery on Tuesday and then only on Wednesday and then the parcel will not arrive until Thursday and every time the DPD car is impossible two blocks further according to the live tracker and that with a meat delivery and then it finally brings the parcel there after three days he throws it in front of the garage even though the front door is the storage location I've never had such a bad service if your drivers don't feel like they should stay at home just again DPD
better than DHL, the time announcement alone was always right up to now
on time delivery and very polite, I am totally satisfied
I would give 0 stars if I could. My package is supposed to be delivered to me personally yesterday. But I wasn't there at all. No information where the package is! Extremely annoying. Wait forever - Corona etc. - now disappeared without a trace.
Hotline is chargeable and customer service can hardly be found and then it takes forever to process an inquiry.
Perhaps you should adjust the working conditions so that some employees still do a good job?
Can't say anything negative. Great! Tracking doesn't get any better.
As announced, it was delivered.
Driver drops off, rings the bell and leaves again. No signature because of C 19. Go!
Size Praise.
Deliverer put the package in front of the front door, rang the bell and drove straight on. Without waiting 10 seconds for someone at home.
Absolutely insufficient service.
Came back at the scheduled time, the deliverer friendly, gladly
Driver says the package (14kg) is too heavy, he does not carry it up. What's wrong with you? Would say he has the wrong job.
Unfriendly without end.
Send over your sch ... no longer load packages.
Contactless delivery does not mean that you have to throw the package in the hallway. Recently, a DPD driver threw a parcel over my mother's yard gate. Think about it, that what could be in the packages, what could break, is probably too much to ask.
Parcels are either simply parked somewhere or delivered to the next best parcel shop. The deliverer doesn't even bother to ring the bell!
If I can choose it, I will never have it delivered with you!
Package indicated as delivered.
I went home extra during my lunch break, only no sign of the parcel or DPD.
He must have stated that he had already been delivered.
It's been 2 hours now and no trace of the package.
how is it posible to deliver a parcel to wrong adresses two times?
The worst parcel service I know. The deliverers are really the last. Parcels are never delivered. It is not even tried to ring the neighbor's door. This was there and was informed by me about a delivery. Then I should pick up the shipment on A ... of the world.
I always try to avoid this parcel service. If a dealer ships with DPD, I do not buy there because I cannot rely on delivery. Unfortunately I never could.
Everything worked out great, but it would be nice if the driver put the package (vehicle exhaust) down more safely. Since my wife opened the door at 1.60 and the package flew towards her (almost in the face)
Excellent service! They send you an exact delivery time slot and the package is always delivered within that time.
DPD parcel deliverers tend to be very unreliable:
- often don't ring
- do not leave parcel cards in the mailbox
The DPD website is no better either:
- Wrong delivery location specified online
- correct delivery location with wrong or missing address
Delivery was your mattress. Would be put down at the front door. Weighs over 20 kg. I live on the first floor. The driver just rang the bell and he was gone. Didn't know which floor I live in! He must have had some help with transportation. I was alone and then I was allowed to haul the mattress up. It wasn't funny! Delivery on time.
My package was delivered today a day later, which is not bad. What made me angry that I was told I wasn't at home what I was but I was in the garden all the time so that when someone comes I see it and have it waited until I get a message where it says that unfortunately nobody was at home and that the package will arrive tomorrow!
DPD was on time today. Package to the apartment. The delivery person very friendly.
1st package: I was at home the whole day, nobody rang the bell, I got an email saying it got delivered, I went outside and there was nothing. also nothing in the mailbox.
2nd package: Nobody was at home, the tracking says it got delivered to me. also no notification in the mailbox.
DPD is stealing the packages? This is ridiculous
Also ich kann absolut nix negatives sagen von der Bearbeitung bis zur Lieferung alles top top. Die Zustellerin von dpd sehr nett und freundlich. Immer wieder gerne
I am very satisfied with the dpd package arrives on time and reliably.
The doorbell does not ring. The parcels are simply parked in the stairwell although I never use this option.
Again and again problems with dpd. once package disappeared and then dealt with unfriendly driver and apprentice and tampered with in an unreasonable tone. this time package delivered totally wrong. Let's see what comes next time. Maybe my HelloFresh box will be open again and totally smashed. Well let's see
Parking permit has been issued for the garage. Today the package was thrown over the fence again. One could somehow come up with the parcel label "Palmenmann" that it is sensitive goods. I sometimes wonder if the deliverers are just too stupid or too lazy to read the parking instructions. I know people are pressed for time. But parking in the garage is quicker and easier than balancing the heavy package over the high fence.
Parcels arrive late. Multiple deliveries a week later than the scheduled delivery date. Redirection to DPD parcel shop leads to storage of the parcel!
Parcel placed next to the garbage can when it rains. Even though the neighbors were at home. What is that?
Can't say anything negative so far !!
I always got my parcels on time and the delivery driver is polite and helpful too
So far always delivered reliably in the time window. Always friendly staff.
was super satisfied the supplier employee was nice and waited until I received the package
Incredible, the package was driven back and forth for 10 days and never delivered!
For the second time last week, the driver claims that we haven't been home and that's not true.
I made a complaint last week.
Today the driver calls and said I can't put the parcels in front of the front door.
He is tired and cannot go up the stairs. And he lets me into the garage.
DPD prefers to seek out their good honest staff.
I will never order from DPD again
I can only recommend everyone to leave the hands of the DPD this company is the last one. The drivers are under constant stress and are unable to process the mass of orders. My package should be delivered on December 30th, many promises but a service that is unreasonable for the customers. The show was finally delivered on January 7th. Telephone inquiries with waiting times of over 20 minutes. A joke
DPD gave me a time window for the delivery, but didn't keep it. On the other hand, the shipment was suitable for the mailbox. So I shouldn't have stayed at home.
wielolt
Nice to receive an email that the package was delivered to me even though I am in business! Forged signature? In addition, I have not specified a storage location and still, as always, the package is simply placed on the doorstep. I'm always happy if the package is still there in the evening ....
Storage location garage specified. Package was under the doormat and it was 15 cm high dear and was clearly visible from the street. Ridiculous!
Parcel worth around 400 simply put outside. No information, no parking ok. That's not possible. In addition, the package was half torn on one side. The fact that you don't have the opportunity to upload photos in the feedback form is also really Stone Age. Would love to give zero stars.
Lt. e-mail was delivered to the parcel. I was at home all day. Package was not handed over to me or to neighbors. Lt. The driver gave it to me personally. There was no response to a mail request to DPD where my package had stayed.
Package disappeared, no customer service available ... reliable is different. And the customer has the trouble. Thanks DPD
For the third time my package was not delivered to my door. Although I was at home all times, there were no rings on the bell and I found out that the delivery person had left my packages in front of the mailboxes in the hallway. These were valuable/heavy items and I live on the fourth floor and can not carry them alone. Hence the online order. I am extremely frustrated and unhappy with this service.
The first package was placed somewhere in the garden with the neighbors, the second package, 3m from the front door and the protective terrace, was placed under a tree in our garden. In the rain!
I understand all the time pressure and you can put it on our doorstep, but it really doesn't have to be that way.
On the first day, no note and no bell.
On the second day, supposedly parked at the desired location, also not tried to ring the bell.
So with I never received a package worth 60 just disappeared.
I will never send or accept anything again.
Thanks for not.
Do your job properly otherwise thank you for being there.
My package was parked in front of the front door without ringing and was not even left at the storage location even though the driver booked it into the system. I will call them in the office and inform the sender what DPD has for drivers and should take another courier service. Something like that is not possible
Thank you for being on the front lines. You re our hero also.
DPD in the city area of Wassenberg totally deficient! You give a parking permit on the terrace, driver puts the package on the doorstep! I was lucky that it wasn't stolen. Not a good service not recommended!
For me, the best package deliverer. Always reliable.
First time I was not home, but they entered "package not accepted, going back to sender". After talking to DPD and the shipper, shipment was rerouted and due next day. The next day I stayed the entire day at home. They did not deliver, but again they entered "package not accepted, going back to sender". I will avoid this company as much as possible in the future.
Very unfriendly staff parcels are just placed in front of the door on the main street so that it is stolen
It cannot be that even though I was at home and reacted to the ringing, the package would be handed over to a neighbor.
Good morning, dear parcel delivery service, I have received the package. Actually, I specified the storage location for the rear door, but the front door is also OK. Thanks, another package has to come 05128990474610
there is nothing to complain about, very precise information about the delivery date and not the first time.
My parcels are simply deposited in front of the house or in the middle of the stairwell when the front door is open. That is a cheek, I would love to sue you for this insolence because you are too lazy to ring the bell and bring the package personally.
So far, my parcels have always arrived in the specified time frame .. Simply great how you did that with the parcel tracking or possible storage permit in one of your parcel shops .. Keep it up, please !!!
Paid faster than expected Thursday and delivered on Friday unbelievably DPD super.
DPD never rings the bell and always sends the parcel to a shop where you have to pick it up yourself. The icing on the cake is that I received the information by email that the package was in my mailbox. In the mailbox there was only a notification where I had to pick up. Location: Alt-Erkrath
My packages were left in front of the house in the rain and were soaked when I accidentally discovered them there when I left the house in the evening. It's a cheek that the DPD parcel carrier wasn't even able to ring. I'm really angry
Either the parcel is parked directly in a branch or in front of the front door (of course without consent) and goes straight out of the dust .. Just poorly
alles gut wie immer, auf DPD kann man sich zu 100% verlassen
My parcel was just stuffed into the mailbox and it didn't even ring. But the package only contained items of clothing and the package was a bag. But it's still not great to do something like that. The parcel courier stuffed the parcel into the mailbox longer than he could have simply handed it to me.
The increased packages were delivered to a completely different address and to me, however, that it was mine. Customer service extremely unfriendly and not cooperative. Means you can cross the city to pick up your package, even though the goat misses have built. Very disappointing :(
I had ordered a "Stamp-Mouse 30". It came within 24 hours. Top condition - everything as described - and the handy stamp gives me the opportunity to leave my address in all public institutions at a great price. In times of the Corona it is an ideal tool for little money.
As far as always on time and I can follow my delivery live.
It also always works with the storage location.
I am fully satisfied.
Sent a parcel to Krakow, the tracking details say that the parcel was delivered. The recipients never received the parcel, and it is impossible to find proof of delivery (which was a requisite for the delivery)
DPD is always reliable in our region, which certainly depends on the individual subcontractors. Parking permits are also implemented very well ... I think tracking and the app are good.
I am a satisfied end customer!
I took a day off to get my delivery delivered. DPD didn't even ring the bell. I lost my day, my time, and one of my rare vacation days. Terrible.
Delivery / package was in accordance with Info delivered on time, driver was very very nice, thank you very much and I can only recommend DPD,
Despite five complaints, this troop is not able to deposit the shipment at the desired storage location. But after every complaint comes the ready-made excuse that it no longer occurs. For me, the highest form of increasing incompetence is DPD.
The worst delivery service, unfriendly, speaks no language at all, just threw my packet in the house without giving notice.
Great, shipment delivered in exactly the time frame!
If I could, it would be 0 stars. Even though I was at home, they didn't even ring. The parcel was left outside the front door in the rain without any information. It stood there unsecured for hours and could have been taken by anyone. Then happened to see it there.
The doorbell did not ring. The package was simply placed in the middle of the access road from our property without a parking permit, where it is visible to everyone. Every passerby could have taken the package from there.
So far we have only had problems with DPD.
The package has arrived but it has been placed in the hallway so anyone who is funny could take it with them. Then send the message via email that it would be handed to me personally. What a parcel delivery route with the !!!!!
I only gave the contact person for my shipment and did the DPD driver park the package at a garage? Where are we please? Who is liable if the parcel does not reach the recipient?
The deliverer didn't even ring the bell, opened the garden gate, slammed the box in front of the door, and took off again. My MacBook was in the box. People have nothing in their brains and do not think about their work for a second that they might also destroy something. Stupid like straw beans
My package was just left at the front door, when I got home it was gone. Luckily my neighbor saw the package and brought it in. But anyone who walks by could have taken it with them. I find it more than annoying. I would therefore not send via your company.
Disaster .... rang my doorbell .... let him in ... with an unknown neighbor on the wrong floor just left parcel for the door ... I didn't know where my parcel was because no information about the place ... single is even too much, but it has to be zero .... always the same problem with DPD ..... ni a package did not come directly from the supplier to my hand .....