Lt. e-mail was delivered to the parcel. I was at h...

Lt. e-mail was delivered to the parcel. I was at home all day. Package was not handed over to me or to neighbors. Lt. The driver gave it to me personally. There was no response to a mail request to DPD where my package had stayed.
Package disappeared, no customer service available ... reliable is different. And the customer has the trouble. Thanks DPD