
Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center Reviews
The rooms are clean and spacious. Really accessibl...
The rooms are clean and spacious. Really accessible to public transport and other amenities.
I didn't stay at the hotel, but went to the restau...
I didn't stay at the hotel, but went to the restaurant twice. It was spacious, food was great, and the hotel lobby was a good place to hang out.
Great views, hotel offers tons of accomidations an...
Great views, hotel offers tons of accomidations and friendly attentive staff!
For as much as my room was, i thought it could hav...
For as much as my room was, i thought it could have been more clean. Lots of dust on places you cant easily reach. Loud HVAC system also. Grout pieces missing from tub and loose fixtures. Really though I was just there to sleep for a work event, not like a vacation, but again my room could have been a bit more well maintained for the price. Staff very friendly and helpful though.
It was nice, with as many events as were going on ...
It was nice, with as many events as were going on a few directories would be nice so I can find my room. Otherwise it was a nice looking hotel.
Arrived late due to a badly delayed flight and did...
Arrived late due to a badly delayed flight and didn't receive any cookies which was a shame because theres no food available after 11pm. Went to bed hungry. Shower head was messed up leaking a stream of cool water out the side on me. Taking a hot shower set off the smoke alarm. Half of the TV channels were fuzzy. Paid for the expensive parking but my room key was never activated for the parking garage. Luckily the attendant was there to let me in and out. Even with expensive parking the first sign you see in the garage is that the hotel is not responsive for theft or damage to your car. Nice. Will definitely book elsewhere next time.
I was only there for a friends of the library sale...
I was only there for a friends of the library sale.
Did a sake tasting and also ate food there. Clean ...
Did a sake tasting and also ate food there. Clean and all around nice place
Not a great set up for several busses to park and ...
Not a great set up for several busses to park and wait for groups to load....was chaotic
Went to the Friends of the Library book fair. It w...
Went to the Friends of the Library book fair. It was great!
Security does not listen to you. We were getting b...
Security does not listen to you. We were getting blamed for something we didn't do. They did nothing to investigate.
At least one of the elevators is always broken eve...
At least one of the elevators is always broken every time I've stayed there
Here for a buissness meeting. The building was ver...
Here for a buissness meeting. The building was very nice and the confrence rooms were great for our large grouo.
Stayed as an overnight guest and attended a confer...
Stayed as an overnight guest and attended a conference located on site. Room was very nice and conference facilities were excellent. Staff was very helpful and professional. Overall I have had an extremely positive experience.
Ground floor is a bit of a maze, but no other comp...
Ground floor is a bit of a maze, but no other complaints.
The facilities and food provided for the event wer...
The facilities and food provided for the event were fantastic. The guest services staff were very friendly and helpful, especially the late night staff.
Attended a one-day communication professionals eve...
Attended a one-day communication professionals event at the DoubleTree, and it was a great venue. Attentive staff, great food and accomadations. Would recommend!
Clean comfortable room, walking distance to the Mo...
Clean comfortable room, walking distance to the Moda Center
This hotel sucks. Tiny rooms, loud A/C units. The ...
This hotel sucks. Tiny rooms, loud A/C units. The staff seems friendly but never filled a simple request for a new do not disturb sign. Bathrooms don't have fans venting. No extra amenities. In 2018 this hotel is a joke. Smallest hotel room I've ever had in my life and I've traveled a lot. Not worth $180 more like $80 a night
I don't know what room these people that say "spacious" had but it certainly wasn't mine. Third floor. I would estimate maybe this room is 12x12
Good value. Good buffet breakfast. Rooms are a bit...
Good value. Good buffet breakfast. Rooms are a bit dated but large. Shower pressure is low. Disappointing service. Room did not come with fridge. Asked to have complimentary bar fridge in room at check-in around 4pm. After 2 requests fridge came past 8pm. Discovered fridge not working in the morning so phoned front desk. Front desk and said it would be replaced, but never followed through.
Nice rooms but no fridge to keep juice or cold wat...
Nice rooms but no fridge to keep juice or cold water.
Nice place fantastic location as far as getting ar...
Nice place fantastic location as far as getting around town staff very friendly very nice. After a long day of running around Portland I returned back to our room to a delightful surprise. I sleep with stuffed animals to help with snoring, the maid had made the bed and had my squishies waiting for me.
Extremely accommodating, super nice & helpful staf...
Extremely accommodating, super nice & helpful staff. Bed is very comfortable!
Excellent hotel with easy access to Tri-Met. Extre...
Excellent hotel with easy access to Tri-Met. Extremely friendly staff. Would definitely stay there again.
Probably one of the cheaper nicer hotels within th...
Probably one of the cheaper nicer hotels within the downtown area. They do try to nickle and dime you and some of the little things. Parking, breakfast, toiletries, and Wifi are all extra. A boutique hotel this is not, but a good value hotel to send the parents when they are in town visiting.
Staff was great room was clean. Pillows...well bri...
Staff was great room was clean. Pillows...well bring you own pillows.. your head kinda just sinks through them..ended up putting couch throw pillow under the bed pillow.. when the house keepers remade the bed the reset the couch pillow with my bed pillow nicley.
Was disappointed in the room (242). Bathroom light...
Was disappointed in the room (242). Bathroom light fixture collapsing, fan not working, no power to light fuxture or outlets beside tv.
Ideal location, great event space, lots of parking...
Ideal location, great event space, lots of parking available and a nice interior
My boyfriend and I were in Portland last weekend a...
My boyfriend and I were in Portland last weekend and stayed two nights at the Double Tree. We had such a great time!!
Pros: Hotel was beautiful. The outdoor pool was great. Awesome location - very convenient ($8 cab to downtown, 1 block from trolly/train stop and a 6 minute walk to Moda Centre) Service was friendly. We were really impressed!! The hotel gave us wrong directions (causing us to be late for a comedy show we were seeing) and they gave us a free buffet breakfast to apologize which was appreciated.
Cons: No hot tub, small room, no mini fridge in room.
I would definitely recommend this hotel! :)
The hotel is a older facility that is located next...
The hotel is a older facility that is located next to the Max light rail line. The employees are really friendly and helpful and the rooms are large and comfortable.
Location was very convenient and decor is exemplar...
Location was very convenient and decor is exemplary. Didn't get to a room, but pretty nice.
Nice place, clean room, friendly staff, bed was a ...
Nice place, clean room, friendly staff, bed was a bit too firm for me and the tv was kind of small.
Very nice hotel. Had to ice my beer in the sink th...
Very nice hotel. Had to ice my beer in the sink tho. Very surprised there was no mini fridge
Event hall was acceptable but no bathrooms - had t...
Event hall was acceptable but no bathrooms - had to go to hotel lobby.
Was here for a professional event. It looked like ...
Was here for a professional event. It looked like a very nice hotel.
This Hotel is not compared great to a lot of hotel...
This Hotel is not compared great to a lot of hotels including a lot of H.I. Express' I have stayed out throughout the country and other hotels.
They made my coworker who is retired wait 4 hours at the front desk to check in because my plane was delayed in Chicago and I could not help him. Our boss sent them the paperwork so my coworker can get a room before I get there and gave his very own personal credit card so meals and the room will be taken care of. I get there not knowing what is going on, right away they wanted my credit card. They were told hours before I got there that the card on file was to be used. They not only took my card but were going to put my meals on that too.
My coworker finally met me and told me, no they should not be taking your card, they are supposed to be taking our boss's card. So I fixed that. Then we find out they still charged my coworkers card for the meal he had while waiting for me and not the card they were supposed to put on and he was very upset. Then she tells us because of our special rate for working the show we are going to be at they have to check us out Friday, check us back in and check us out Sunday and check us back in for the different rates and charge the credit card 3 $50 Deposits. The woman at the desk said there is no provision for meals, and my coworker said yes there was by the paperwork that was faxed in hours before I got there. She then said that must be the paperwork on the desk in the back. Grrrrr. My grumpy coworker was ready to walk out and I stopped him. I said there should not be a problem with our keys then if you are checking us out and in, right? She said she will put that into the system.
I get my room and it was very small and stuffy. No microwave or refrigerator. The bathroom had no bathtub either. The room seemed clean. When I went to bed it got very hot in the room and I had it set at 65 degrees and it felt like 80. The front desk told me 4 AM in the morning that they could do nothing just bear with it until a maintenance guy comes later in the morning. My sheets were soaked with sweat when I woke up. I used the shower and the shower head was broken. You think the maid would have noticed? I had to go out that morning and when I came out they told me the AC was fixed and it wasn't. They told me the only thing they can do is send the guy to my room again, not even offer me another room. I had to request that. There are two towers in that Hotel, the small ones for the poor business people like myself and the nicer rooms in the other tower with the balconies. They should have put me there!
My new room was a little different then the first but it was ok. There was a feces stain on the outside of the toilet seat I stayed away from for 3 days and Housekeeping didn't bother either.... eeewww! They didn't even replace the bag for dry cleaning from the last person in 833.
Sunday when I got back to my room, my key would not work and I had to waste time to go downstairs for them to fix, even though they told me I would have nothing to worry about. My coworker told me it happened to him on Friday after we set up.
This hotel needs a look at my upper management. I hated it!
The carpet had pistachio shells, leaves, thread an...
The carpet had pistachio shells, leaves, thread and other food crumbs all about room. Surfaces including tub, toilet,sink desk and dressers had food particles, dust and portions of food wrappers left on them. Used bar of soap in restroom, bath tissue in tub, used washcloth in restroom. Fried chicken and other trash in wastebasket. In short the only housekeeping done was the bed had been made, but so poorly i had to remake it. The front desk made an excuse about having 400+ rooms that vacuuming does not happen daily. Over $200 for a one night stay in a filthly room. Guest services was requested they have not yet arrived and i just want to go to bed.
3 star rating entirely based on lackluster service...
3 star rating entirely based on lackluster service and food of the Multnomah Grille during breakfast. Room was acceptable, even if queen-sized bed seemed small for a queen.
It was a pleasure to hold my event at the Doubletr...
It was a pleasure to hold my event at the Doubletree in Portland at Lloyd Center. The event space was perfect for my needs, affordable and top notch in excellence. I would definitely come back to the Doubletree Portland and use their facilities for my next event. Thank you very much to the professional staff!
There was insufficient air conditioning which crea...
There was insufficient air conditioning which creates stiffled environment for our conference. The water was delicious and refreshing in the lobby though which was appreciated
Good facilities, nice staff, nice restaurant in th...
Good facilities, nice staff, nice restaurant in the lobby. Would appreciate more water pressure and a nicer shower.
It's a great location next to the train, conventio...
It's a great location next to the train, convention center, rooms can use an upgrade. Otherwise the bed is comfortable and people are friendly. Parking is expensive
The food at the restaurant in the lobby was good
The double tree stand Loyd center is a hotel I sta...
The double tree stand Loyd center is a hotel I stay at once a year in alignment with the Seattle to Portland bike ride. While I always have great things to say about the cleanliness, staff friendliness and overall comfort, my biggest complaint is the prices on food. $6 for a glass of milk or coffee. Breakfast was in the mid to high teens. Dinner options were all market price, including a simple pasta. Exploring the culinary bounty in Portland is a worth while alternative, but early in the morning it would be nice to get a couple cups of coffee and a muffin for less than $20. Come on now.
I was there for a conference. The room adequate....
I was there for a conference. The room adequate. Parking was not included and was obscenely priced. Restaurant staff very clearly not told we would be there (that there was a potential they would have a big lunch run) but the recovered for the surprise admirably and handled the hurried crowd like a boss!
I have stayed at this hotel for a similar event an...
I have stayed at this hotel for a similar event and visited for just a day this time. I've never had an issue at this hotel! It's always been clean and presentable and the staff have always been kind and helpful.
First of all I am a gold member of Hilton and hav...
First of all I am a gold member of Hilton and have stayed at a lot of their properties. This one takes the prize for the worst hotel they own. We booked a king and received a two double bed reservation. Then we received an email asking if we would like to upgrade for over $500 for our 3 day stay. We went for it because of poor reviews of the rooms on line. We received our confirmation they had received our request. When we arrived they had given away all the rooms that qualified but they could get us a king bed. When we arrived to the room, it RANKED of smoke ( a non smoking hotel)and again there were two double beds. I am highly allergic and Hilton knows this on our records when booking. She quickly gave us a different room one floor down and it again had two double beds, dirty bathroom, and the chair smelled of smoke but we went with it because of fatigue from a long travel day. Sheets were stained and the sound of the planes (actually the electric train at the corner)boomed all night coming and going. No valet to help carry our luggage to the room nor the food a very good quality in the bar area. The hotel decor is outdated and in many cases are worn out or smoke riddled. No actual restaurant and the area outside the hotel is undesirable. I did not feel safe outside. It is far enough away from the convention center you have to take the bus line to get there or it is long walk and I don't recommend it. A band was in the park across the street and also became a noise nuisance during the day attracting a less than desirable crowd. This is not the best part of town and NOT the best Hilton property for the price for sure. Look elsewhere. I am done with Hilton properties, after 8 years a member. Not worth it.
Small but nice room in a great city. Loved the inf...
Small but nice room in a great city. Loved the infused water and free cookies.
This DoubleTree hotel is in a convenient location ...
This DoubleTree hotel is in a convenient location close to shopping. It also has a lot of meeting rooms ballrooms and places for your business meetings or more.
However I feel the room are somewhat small. Ifeel decor is somewhat dated. Since the hotel was originally built in the 70s. My room was a queen bedroom overlooking City. It was a very small room with a TV, nightstands, and a dresser. The beds are very plain and no real bedspread.
One of the main things that I do not like is cost to park your car is $27, even if you're staying at the hotel.
We went for a special dinner. If you want vegetari...
We went for a special dinner. If you want vegetarian food, skip this place. Our dinner was barely cooked hard vegetables on a plate of salad! Apparently they don't know that pasta, rice or many other items could make a pleasant dinner.
Great amenities, everything was awesome. The cooki...
Great amenities, everything was awesome. The cookies were tasty as always. Elevators were stylish and fast, and it wouldn't take long to catch one despite the large number of guests. The rooms were nice and well kept.
Located near the convention center and a local sho...
Located near the convention center and a local shopping center within walking distance. Well-maintained hotel with self parking and valet. Fantastic and helpful staff. Dining options on site.
beautiful hotel in Portland. great place to stay f...
beautiful hotel in Portland. great place to stay for STP finishers
I was in the lobby visiting some friends. It was f...
I was in the lobby visiting some friends. It was fine
2nd year at the hotel. It's pretty good. 1 elevato...
2nd year at the hotel. It's pretty good. 1 elevator was down though which slowed leaving.
Parking garage sucks.if you ain't early certanly y...
Parking garage sucks.if you ain't early certanly you wont be on time an if you leaving pick up a soda on way out because you'll be bumper to bumper tell you get to entrance. Bring somebody else, people are are just to worried about them selves to let you out of your parking spot.(To stop trafic :)!).
Excellent service. I enjoy getting a cookie when I...
Excellent service. I enjoy getting a cookie when I check in.
This place has all the local geek cons. Love retur...
This place has all the local geek cons. Love returning over and over.
I was attending a conference and the meeting facil...
I was attending a conference and the meeting facilities and staff were excellent. The hotel is conveniently located in the Lloyd district close to light rail and the freeway.
I attended a PMI meeting here. It's located in the...
I attended a PMI meeting here. It's located in the nicer parts of Portland. Nothing else, good or bad, stood out though.
Great hotel conveniently located in the center of ...
Great hotel conveniently located in the center of Portland. Friendly front desk stafst, well layed-out rooms, and clean and odorless white sheets were standard. Great happy hour at the bar and delicious breakfast buffet were surprising.
Rates for the rooms were fair and downright a bargain if bought on a particular online bidding website.
I attended a conference here. The rooms were spaci...
I attended a conference here. The rooms were spacious and had accessible WiFi.
I stay here every time I am in Portland and it is ...
I stay here every time I am in Portland and it is always clean and the bed is comfortable! I am all about comfort and cleanliness when away from home.
