Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center

Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center Reviews

Reviews 2054
4.2
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Terrible place to stay. Rooms are dirty, and its o...

Terrible place to stay. Rooms are dirty, and its obvious the maids who clean the rooms have too many to do a good job keeping them clean. The front desk staff don't communicate with each other, and all have a different story to tell about there policies, or procedures.

Bad experience at this hotel honestly, customer s...

Bad experience at this hotel honestly, customer service was not the best. Everything looked old unliked described plus they charge 27 dollars / night for parking.
The room was not too clean and the front desk promised me an upgrade to a king suite room instead but it never happened. All this and my wife found some Mark on the curtains that looked like blood, that was disgusting.

In general the hotel seems worn but shows design t...

In general the hotel seems worn but shows design touches that say it was a really nice place in its prime. I ended up in a suite room which was very spacious, but the plumbing fixtures didn't seem to work properly--there was low water pressure at the sink faucets, and the shower control was the most bizarre thing I'd ever used.

My main concern was with the staff training and responsiveness. For example, I needed to get another key and waited 15 minutes while two front-desk staff checked in just two people in front of me. Check-in shouldn't take that long. When one member of our party wanted to extend their stay, the person at the front desk said they'd need to get it approved by someone in the party but couldn't give us the name of that person!

No refrigerator and room was not air conditioned w...

No refrigerator and room was not air conditioned when we first got in. Took a few hours but it did finally get the room cool.

Parking fees are embarrassing high as others have stated and no breakfast options.

Reception staff very unprofessional and unfriendly...

Reception staff very unprofessional and unfriendly. Room was below average, small, and not very clean as the name Hilton should carry not worthy of the charge they ask for and parking was 30 bucks. I will never consider the chain again.

Our experience was very pleasant. The hotel was ve...

Our experience was very pleasant. The hotel was very clean and the staff was polite and accommodating. The hotel was also very close to the Max line to get into downtown easily. I would highly recommend the Doubletree for a stay.

I attended the Double Tree for a mini anime conven...

I attended the Double Tree for a mini anime convention. The event was on the main floor of the hotel, but they did not seem prepared to handle the attendance. The hallway felt stuffy and the gaming room was really hot. It was a hot day in general in Portland, and most people were looking for areas with AC to hang out in. Unfortunately the AC in the gaming area and main hall was not enough. People in cosplays were suffering with the heat, sweating. I do appreciate that they provided free water stations for people to hydrate themselves.

Always great service for our annual professional e...

Always great service for our annual professional event. The only complaint I have is due to the lack of bathrooms in the event space. We have to cross the entrance to the lobby to use the restroom.

I went here for a work meeting i wasnt here very l...

I went here for a work meeting i wasnt here very long but what ive seen it was pretty nice inside and the bathrooms were wonderful and they had pleasent and helppful employees helpping me to were to goand if you dont feel like talking to anyone they have tv screens that tell you different events going on that day where and when inside of the building

Fairly clean, pretty small and outdated room thoug...

Fairly clean, pretty small and outdated room though and lots of hidden fees they don't tell you about upon reservation. Customer service was 50/50. Has lots of conference rooms and ballrooms though.

Our stay here was very comfortable. They allowed U...

Our stay here was very comfortable. They allowed Us in early to our room which was really nice. It's located convenient to so many places in the Lloyd Center District. The staff is very friendly and helpful and we would definitely recommend for anyone who is looking to stay at this hotel.

The front desk staff was spectacular and made our ...

The front desk staff was spectacular and made our stay and conference a great experience. The Governor's suites are fantastic for hosting clients. The location is also good, with great local restaurants within walking distance.

Nice hotel and a nice room. The staff was very acc...

Nice hotel and a nice room. The staff was very accommodating when we wanted a rollaway bed. It is also a short walk away from the convention center, which was great for my group of con goers.

Room was great! Very large and clean. Bathroom was...

Room was great! Very large and clean. Bathroom was very handicap accessible, with lots of bathroom railings and a detachable shower head. The pool was really nice. The waiter at the bar, Kip, was very friendly. Overall a really great place to stay.

The Double Tree was a very nice venue for our busi...

The Double Tree was a very nice venue for our business workshop. Parking was convenient and the staff were super helpful when I needed help finding my meeting. I look forward to my next visit.

Overpriced. Bad location for visiting Portland. E...

Overpriced. Bad location for visiting Portland. Exceptionally small rooms. Parking costs were ridiculous. But they give you a cookie when you arrive so I guess they think that makes up for everything else.

Fantastic accommodations in a prime location downt...

Fantastic accommodations in a prime location downtown Portland. The staff is totally great as well. Would get 5 stars but the food in the hotel restaurant was disappointing and parking is $35/day if you have the valet park.

Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center

Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center

4.2