DoubleTree by Hilton Bloomington Hotel, Minneapolis South Reviews

Local staff are great, but the tiny grey room with grey striped sheers feels like a prison cell. Furnishing are worn. The desk chair has cracking vinyl. The front revolving door was taped off with caution tape this morning, the first day of a 4 day convention with over 6000 attendees. A little advance planning could have avoided that. Resteraunt prices are very high for what you get. We will not be returning. This was a great hotel before DoubleTree got its hands on it.

Lots of room available for the career fair I was a part of Today! 150 booths and plenty of room to move!

If you have an event, search elsewhere. The hotel management is uncooperative, unpleasant, and rigid. They nickel and dime you as often as possible, and their bottom line is always more important than their guests. I can't fault them for wanting to be profitable, but the best way to do that is by being GOOD to the people who hand you gobs of money.

The amount of space they have is great, but the entire location is very dated in its construction and design (think 80s Eastern Bloc architecture), and the hotel rooms feel dark and cramped with low ceilings, tiny bathrooms, and narrow windows.

The front desk and bar staff are lovely, and that's their only saving grace. I hope those folks are all able to find a better location with tolerable management where they can highlight their skills.

The Twin Cities has a boatload of hotel options and event spaces--many of which are within a mile of the DoubleTree. Use one of those instead.

Great customer service, very clean, lots of parking

Dirty rooms, no microwave, no mini fridge... My friend's room had blood on the towels and on the dresser. Nothing great about this place.

Clean, updated. Friendly staff. Good overnight stop. Free WiFi and the lovely complementary cookies at check in.

Very clean kept establishment, great for businesses, friendly staff, excellent views.

It was a blast. Staff of Can Do Canine were excited to see Xandra and me. I was more excited to see them. Elizabeth, Julianne and Linda...

Noisy. The "double" beds are for one person. Would not go back.

We gathered at this hotel for a birthday party in a poolside room. I found it confusing to navigate to the pool and rooms when we entered the building, seems it's focus is on their event areas, not the lodging. We just started walking and followed our noses to the chlorine smell. The rooms are nothing special, that I seen, but the hot tub and pool were large and well maintained and kept the kids happy for hours.

Staff was friendly and courteous, bell staff was extremely helpful, room was spotless. Overall great place to stay.

Was there for a social event. The room was clean and nice. It didn't have a mini fridge though. Still a nice stay.

Nice hotel, swimming pool, hosted chess tournament I attended at with my team. Great experience.

It's an okay hotel that shows a lot of wear. It's nice enough and I enjoyed my stay, but I would choose a different option next time.

Wish our weekend event wasn't rescheduled for the middle of the week.

This hotel is absolutely disgusting. The service we received was sub par as well. Our nightmare started with them giving us a room with two double beds instead of the single king room we booked. After 20-30 minutes of going back and forth with the front desk service, who initially stated there were no king rooms available when we first explained this was not what we booked, a king room suddenly appeared and we were moved. This new room filthier than the first room. Both room had stains all over the bedding, paint chipping, dust everywhere, what appeared to be mold on the ceiling and an absolutely horrifying bathroom. I should have figured this would be the case with the stench that resembled sewage water coming from the entrance near the lobby. Eventually, we decided to drive the six hours home in a blizzard as opposed to just staying there that evening. Hilton should be appalled to have their name associated with this property. Worst hotel experience of my life.

Jesse is amazing. He made the experience awesome. Thank you so much!

Not a bad place to stay, stayed for 3 nights while doing training in the cities. Overall decent place.

Pretty average Hilton, had a bar and coffee shop downstairs (even though the coffee shop was closed by 11am on a thurs). Honestly nothing seemed above average. I was there for a conference so I can't comment on the rooms.

Not enough light in our room. Thermostat didn't work. Dead lock was not aligned correctly. But very nice room.

Was there for Anime Detour a few years back and it's been my absolute favorite of the convention's locations (super easy to navigate and very convenient)

Go here every year for a convention. They have ever always treated us well.

Nice location. Easy freeway access. Friendly staff. Excellent room service and warm cookies. Rooms clean and spacious. Price was excellent.

Great facility, friendly staff. They don't provide water in the rooms. Decent, non impressive restaurants.

Clean. Good friendly staff. Free cookie at check in. Secure rooms only those with the key for those levels can access on the upper most floors of the tower.

Unfortunately, our first night here a friend had bed bug issue in her room. The hotel did take care of it, but several others in my group experienced problems of different kinds. It rained overnight and my window was leaky so we had a puddle of water on the windowsill and our floor. I wouldn't stay here again.

I had no idea they worked so closely with military members. I was already a fan based on how they were as a convention location but now I'm glad to be a loyal customer.

This was a wonderful experience, the hotel and conference rooms were magnificent. The staff was very professional. The hotel staff was more than accommodating.

Nice hotel, but they didn't know we had a event there. When we arrived the night before and we talked to the front desk they had no idea if we had event but they said call in the morning. I called the front desk in the morning and they still didn't know. I called three other Double Trees that didn't know either. So we went downstairs from our room and luckily our trainer put a banner out and we found our training. Just stressful, as we drove 3-4 hours away from home and the hotel didn't know that they had a we new Kia Stinger training in the hotel. There was a vehicle inside on the second floor. Other than that it was a nice place to stay.

The double tree is a solid hotel. Clean rooms, staff that is pretty consistently friendly and helpful and a good amount of space for just hanging out in or near the pool. And it handles it's conventions fairly well, though the larger a convention the more you'll notice that the convention staff are the ones working and helping out the others wandering the hotel. If you want something fancy or cheap, this probably isn't the right hotel for you. But if you want something that has a bed and is staffed well, the double tree is decent at that.

The staff at the hotel are very courteous and warm. I also love their welcome warm cookie for each guest.

I wasn't impressed. Travelocity promised a "City View" so I guess a view of the back parking lot would qualify as "urban." The front desk staff refused to provide me with a receipt for my room at checkout, and service at the Crescent Restraunt was slow. Staff is ESL.

Some things about this hotel are 5 stars; the bed (extremely comfortable with great sheets), the staff, the layout of the room. Some things were closer to 3 stars; the bathroom was small (the spare roll of toilet paper was in the closet...Awkward!!!), the bathroom sink had chips in the porcelain, other parts of the room showed wear and tear, and you could hear lots of noise from the hallway. I heard they are getting ready to remodel the hotel which would definitely add another star. I would stay here again next time I'm in the area.

Been to this location a number of times for a conference. This was the worst year and showcased how the newer owners are really screwing over conventions and large groups. There are only 3 elevators, our group is 6-7k and one of the elevators broke each day. 2 elevators working for thousands of people created huge wait lines. Staff seems nice and respectful but it seems the owners will ensure your first year is good but comming back will be a terrible experience.

I was in the new tower and the room was comfortable, however whatever was noise going for all the nights I stayed, was just almost unbearable. Sounded like there was construction work going with a drill but staff did not seem to know what it was. I wished someone had actually come up to my room and listened to sound. I even wondered if it was the elevator! If it was not for that I would have rated 5*!

Conveniently located, pool, Lots of open space courtyard

The hotel is off a large highway so it is easy to spot. The hotel is a great convention venue.

Looks kind of old but still is a high end Hotel. Good for conferences and meetings!

Great event center and staff. The restaurant is expensive like most hotels. Great experience!

Was here for an event. Did not stay in a room. Ample parking and the swimming pools looked nice.

Stayed in the older tower. needs some major updates.

Smaller rooms but great venue for our event. Expense drinks!

Good access to airport, free shuttle to local attractions, just off freeway

We stayed Saturday Jan 30th to celebrate our daughter's 7th birthday. Although late check out wasn't available due to the amount of guests at the hotel, the staff kindly let us stay at the pool for a few hours after check out to celebrate her birthday with a few friends. They also wished her a happy birthday upon our arrival and had a little gift for her in the room.

The room was nice however the shower temperature wasn't working; it remained incredibly hot.

Been here for many con's, had a wonderful Christmas party booked for the Union, very accommodating and staff extremely helpful, excellent buffet set up for all, very fresh, terrific food! Staff wonderful people!

Pool rooms are excellent. Great rates on park and fly.

Attended a small conference at the Double Tree. Venue was a good size for the event and has a nice bar by the lobby. Not sure if this is on the hotel or the event organizers, but coffee throughout the day would have been awesome.

In my room, the clock didn't work, the bedside light was burned out, no hair dryer, no ice available on levels 8, 7, 6 or 5. Finally, opened the small refrigerator and there was leftover food from the previous traveler. EEWW!

I really like this place at and very helpful people and very nice people too they show you are and when got up to the front of the desk they will help you out too thank yout so much for let me and my husband stay there I will come. Back again too

this visit so far had been great.. quick check in and Hope, in executive lounge, is always a highlight!

Great room, especially on the honors floors, close to a lot of what that side of town has to offer and easy to get to.

Location is great and the staff are wonderful and accommodating. The room is spacious, tastefully decorated and clean. The free upgrade at check In was a great surprise.

It's a very nice hotel and they served a delicious breakfast

Very nice Hotel. The rooms and facility are little out dated, but it's clean abs great staff. Loved the StarBucks being right in the lobby.

Older building. Room was decent sized. Building is so big that with parking, it takes a while to get to a room.

Clean rooms. TV was sketchy, kept cutting out. Breakfast was great.

Staff was available for CONvergence sci-fi convention. Well organized and pleasant staff throughout the weekend

Comfortable rooms, really nothing bad to say about our stay.

Nice place with good service but be prepared to befriend with the ubiquitous spider nets.

Hotel was a little dated in areas. No e and clean otherwise.

Nice hotel, reasonably updated for age of building.