Nice hotel, but they didn't know we had a event th...

Nice hotel, but they didn't know we had a event there. When we arrived the night before and we talked to the front desk they had no idea if we had event but they said call in the morning. I called the front desk in the morning and they still didn't know. I called three other Double Trees that didn't know either. So we went downstairs from our room and luckily our trainer put a banner out and we found our training. Just stressful, as we drove 3-4 hours away from home and the hotel didn't know that they had a we new Kia Stinger training in the hotel. There was a vehicle inside on the second floor. Other than that it was a nice place to stay.