Diageo /The Gleneagles Resort

Diageo /The Gleneagles Resort Reviews

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4.7
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Luxurious Hotel in magnificent grounds. Golf cour...

Luxurious Hotel in magnificent grounds. Golf courses and clay pigeon shoot adds to amenities this location has to offer. Wandering around the hotel is also memorable. The views are also marvellous.

Had afternoon tea my brown bread was very hard jus...

Had afternoon tea my brown bread was very hard just bad not what I expected from Gleneagles and the chocolate muffin was like a half brick. Sorry extremely extremely disappointed with my visit. Please pass my thoughts to the manager thank you.

Everything about the place was excellent, as you w...

Everything about the place was excellent, as you would expect. Service was superb, location and view was amazing. Everything very expensive but you get what you pay for. Don't come to a place like this and complain about the prices. Come for the experience.

Not as good as before

Not as good as before
Customer services are getting poor.

Spoke to the reception about it and so far Not one has contact me back.
I have been Gleneagles customer from the last 8 years going at least once per year. never used to have problems like this before. This mean, their staff training and servicing are definitely going downhill.

Completely spoiled by the ludicrous rule that fami...

Completely spoiled by the ludicrous rule that families can't sit on adjacent 6 person tables....
But we are allowed to sit next to a table of complete strangers. .... an 80th birthday ruined.

Pretentious Nonsense! although I must say, it does...

Pretentious Nonsense! although I must say, it does have lots of nice facilities and outdoor activites, especially if your a golfer! However! There are lots of nicer hotels in this area.. This place, is just a posh Butlins in the country.

The food and service is fantastic, but the atmosph...

The food and service is fantastic, but the atmosphere is completely ruined by turning the stylish restaurant into a brasserie. Please bring dining in style back again. Drop the music, it was too loud and very annoying. Bring back tablecloths and please replace the kitchen towles you use as napkins.

Keep your money

Keep your money
Way over priced!!!!
Food just ok
Bedrooms nice
Spa people rude not wanting to show you round
One spa in edinburgh better

Fancy

Sunday Brunch. We went for Sunday brunch for a la...

Sunday Brunch. We went for Sunday brunch for a late birthday celebration. A bit of a faff to book - you have to phone and you have to pay a deposit - but a very enjoyable meal.

We were seated in the conservatory part which was very nice. They pushed a bit hard on the drinks package but once they were batted away a few times on this, things settled down. Quite loud music by a DJ - my husband who knows about music thought the selection a bit odd.

The format is a buffet starter, main course and buffet desert. The starter selection was different salads, charcuterie, cheese and seafood. Really nice Iberian ham and amazing seafood - smoked salmon was very good, the hot smoked salmon probably the best. Great crab. Great looking prawns but not as tasty as they could have been (I have had better). One thing I particularly liked was that the seafood was not dressed so you could choose your own or have none. The cheese selection looked amazing but I don't eat cheese so cannot comment. Salads were good as well with a broad selection. Bread good as well - wide choice.

Mains were interesting. My husband had the fish which came with crushed potatoes and a tomato sauce. I have the pork chop which came with the most amazing sour apple sauce (it was stunning) and really great sauce. But nothing else. Clearly we were not sort of food but it seems odd to have no veg or anything. But tasted amazing and the pork was great.

Desert was another trolley. You had to clamber over multiple tables and diners to get to it. Everything was fine and their cheesecake amazing but it was all quite custard based (chocolate custard, rice pudding, some other custard/yoghurt based things). I would have liked a bit of cake or perhaps some mini fruit tarts. Nice cookies as well. Ice cream cart as well which was great.

Car park was very full and the spaces very small - lots of big cars so an interesting parking experience.

Would definitely return again and probably will make it an annual birthday event.

Gleneagles is simply the top country estate and pr...

Gleneagles is simply the top country estate and property in Scotland right now. The hotel itself is gorgeous and stately (and enormous), with most of the rooms being newly renovated in the last couple of years. Service is impeccable and there are a number of eateries within the hotel and of the grounds to keep guests very occupied and well fed. The grounds of the estate are immaculate, with plenty of activates offered (falconry, shooting, horseback riding, off-roading, golf, dog-hunting). This hotel is a must-stay for luxury vacations to Scotland, and can be well coupled with a Edinburgh or St. Andrews segment as well. Cannot give enough praise to this beautiful and historic property. Stay here for a luxurious country estate experience.

Elegant, aristocratic in a fairy-tale place very O...

Elegant, aristocratic in a fairy-tale place very Old Scotland. The service in the fabulous rooms where the bars are located lacks a bit of professionalism that can be seen at this level

Fantastic spa afternoon! The staff are all lovely ...

Fantastic spa afternoon! The staff are all lovely and incredibly helpful. Especially Seonaid who did my treatment and was able to help personalise it for my specific needs and problematic skin.

Great

The Gleneagles hotel has all the charm, elegance a...

The Gleneagles hotel has all the charm, elegance and beauty plus the added bonus of having not 1 but 3 world class golf courses, the fully stocked clubhouse, clubhouse bar & restaurant and exquisite restaurant "The Dormie". With stunning surrounds and walks, wildlife and horse riding stables. Simply gorgeous !

I stayed here some years ago. Thought it was the b...

I stayed here some years ago. Thought it was the best hotel and service I ever experienced.

The room was OK
The food was OK
Room service took to long

The team were very friendly, but not consistent in service delivery

The team on the Golf were as you expect first class.

All in all, needs sharpening up ! And not what I would expect from this Grand Hotel. COVID would have had an effect for sure.

I look forwards to its return to its 5 star rating, but not this trip.

Lux is the word here. Everything from the golf cou...

Lux is the word here. Everything from the golf courses (we played the Ryder cup course) the memorabilia around the club house and the well stocked and pricey pro shop were first rate. Quality everywhere. Worth the visit. Did not check out the hotel as we were staying in St. Andrews for the trip. An easy drive to/from however.

What an Amazing day. Absolutely loved everything. ...

What an Amazing day. Absolutely loved everything. Everyone was so friendly. My spa therapist Samantha was great! Would definitely recommend. The afternoon tea also had a superb amount of detail too.

Diageo /The Gleneagles Resort

Diageo /The Gleneagles Resort

4.7