I was looking to replace my recently totaled car and Jason was extremely helpful in the process. He went above and beyond to find me a close dupe to replace my car by bringing a car in from southern Illinois. Will definitely use them in the future and refer anyone in the market for a Toyota.
I bought a few cars here. Good deals. They advertise you get a hundred bucks to refer a customer but it takes several tries to get the check
Janelle was very understanding, patient and friendly. I knew what I wanted and she worked to get me there. I will definitely send people her way. Everyone was friendly and courteous.
EXCELLENT dealership with friendly, knowledgeable staff. Willing to stay in your budget and meet you needs and wants. Definitely recommend.
***UPDATE*** Went in for some recalls for my Toyota Coralla, which I bought from David Bruce in 2012. Service Writer Steve who helped me doesn't seem like he wants to be there. He didn't even explain the recalls to me. For a broken plastic A.C. knob it would cost $455.00, this is because you have to buy a entire new assembly. The most disappointing thing about this experience is the next day I had a new radio installed by Best Buy, their geek squad fixed my A.C. knob with no questions asked while they installed my radio. (no charge) I was so grateful and surprised. This also shows me that the David Bruce Service team didn't even look at the issue and just wanted to charge me for a whole new assembly. Please explain this to me David Bruce? Does your service team even focus on customer care? My mileage is just over 115,000 miles and they didn't even recommend a belt replacement, which is due, based on the Toyota Manuel. I guess the attitude is get the customer in and out without even inspecting the car and giving recommendations. I really wanted to spend my money with David Bruce since they specialize in Toyota car care. I choose to go to Menike the next week for my belt replacement.
If I could give a 10 star, wouldn t hesitate to do so! My husband needed a new truck for work and we saw a truck for a good deal on a website. We called the dealership and Dave answered and attended me the first time. I called and asked if he could send us a picture of the truck of close ups before we drive a hour and a half to see it and he went above and beyond with a video showing details of the truck.. we decided to go check it out and we were attended by Jason, awesome customer service, we didn t feel pressured at all. He was super friendly about everything and attentive. My husband and I have never had such a great experience with purchasing a vehicle... very thankful for Jason and Dave for making our experience great! My husband loves his new truck! We don t regret not one bit driving a hour and a half and 2 hours back! Thank you!
The sales professionals at David Bruce made my buying experience a pleasure. Jeff Moss and Dave Sosnowski were able to order the exact Tundra I was looking for. There are several Toyota dealers closer to my home..but I chose to purchase my new Tundra at this dealership because of the friendly and up front manner in which I was treated. I felt I got a really good deal as well! Their service dept. has also been awesome to deal with! I wouldn't hesitate to recommend anyone looking for a "painless/hassle free" car buying experience to check out David Bruce!
Excellent service team Jackie and Steve are awesome
So here sit on 8-6 wanting to do something with the used car l bought from this dealership on 6-30, but possibly because they sold me the car illegally. (DMcGath@ILSOS.GOV) says. I'm stuck waiting on my title! Oh and the salesperson didn't follow up with the request to track down the 2nd set of keys and manual . But she was able to send me a cussing emoji when I was cridical last time
Newly remodeled Toyota Dealership that treats their customers extremely well.
I will recommend David Bruce's to everyone. I absolutely love my 4runner. My dilemma started when I undertook the mechanical task much out of my league. Been changing my oil for nine years and made the worst rookie mistake, transmission drain instead of engine oil. That gut wrenching feeling took over, and for a moment i thought I lost my vehicle. Luckily Pete in the mechanical service department fixed my 4runner. I owe him big time. Jackie also in service department is extremely professional, friendly and helpful and didn't make me feel like an idiot when I confessed my error. This service department of Toyota's is probably the best in the midwest. I have been to a few others over the years and will say hands down the best mechanics and absolutely the best staff. Now I'm hoping to get 300k more miles on my 4runner, but when she goes, David Bruce's will be the only place I purchase another vehicle. Thanks again, we are customers for life
Very nice people, great place to get a great deal on a good car! Great customer service!
I contacted David Bruce on line, and they got back to me right away. I spoke to Janelle, she was very friendly and helpful. She informed me they had exactly what I was looking for. I Traded in my 2008 Subaru Tribeca, was very pleased with the process. I got a 2013 Toyota Prius. I have driven it for a couple days now and just love the gas mileage I get with it. Janelle even helped me set up Bluetooth to my phone and showed me around the workings of the car. I have bought a lot of vehicles in my lifetime, the experience at David Bruce was the best experience I had buying a car. Thank you, Janelle and the crew for making my experience a pleasant one. I will buy again from you when the time comes, and I will highly recommend you for any one looking to buy a vehicle.
Great place to buy a car!! Sales and management are more than willing to do what they can to get you on the road. The dealership was very clean, the staff was nice and their inventory was impressive. The salesperson who sold me my SUV (Rob Reus) was polite, knowledgeable and not pushy. Rob made the process comfortable and FUN.
Make David Bruce your first stop when shopping for a new or used car!!!!
Yet another "painless" experience at David Bruce!
This is the third time we have purchased new vehicles from Tony Malzone at this dealership and frankly, wouldn't go anywhere else. All three times Tony has treated with respect and patience. We never felt pressured to buy anything we were not already interested in. The prices are very good and the trade-in value fair. I've brought in my car previously for service and have also been pleasantly surprised at the customer care they provided to me.
I told Tony if he ever is planning on retiring, give us a call so we can go and buy one more car from him :-)
Keep it up David Bruce Toyota Cadillac ....you're doing something right!
Sincerely,
Laura Miskulin
We bought a Tacoma from David Bruce Toyota 3 years ago, and just bought a Prius-c one month ago, using the same dealer for both purchases. David Sosnowski made the whole process the most pain-free vehicle purchase I have ever made. The price was outstanding and haggle-free (which I personally appreciate). I felt no pressure to buy.
The post-sales follow-up was also what impressed me. Throughout the last three years, Dave has kept in casual contact, usually by sending a birthday greeting - not enough to be annoying, but enough to let you know the relationship is still there. When I called 3 years later, Dave answered the call with my first name before I said anything (no - not caller ID, he must manually put the number of all his clients in his phone). Little touches like that show that Dave cares about his clients even after the sales papers are signed. I was impressed enough that the next time we buy a Toyota, Dave will be the first person I call.
Me and my father came in looking at a lexus sedan. We had no intent on buying today. The dealer jay schelke was extremely helpfull with looking at different models. We ended up looking at a rav4, and we were totally impressed with his help and telling us the difference in a lexus and a toyota. We ended up with the rav4. Jay ran the numbers ans was very informarive on the buying experience. I will comtinue to come here and buy from david bruce and jay.
Very Satisfied New 4runner Owner
Dave Sosnowski was incredibly knowledgeable of his product line, as well as the competition. He worked with us to source the right vehicle at the right price. Most of all, he showed us that he valued our time and respected our particular buying process. I'd recommend Dave Sosnowski and the team at David Bruce to anyone in the market for a vehicle.
Of all the experiences I have had with car dealers Kavere Louis was by far the best. He was kind and a joy to deal with. He was patient with all our questions and we never felt like we where being rushed into our purchase. I would recommend him to anyone. Dave was great and quick with getting all the paper work done and as well really took the time to answer our questions. The manager was also great
All in all a really great experience. Congratulations guys and thank you.
We knew what we wanted (Toyota Avalon) and found it at the price we wanted to pay. Very easy process. Janelle was very easy to work with.
Bought a used Cadillac STS here a few years back. It lasted about six months before the engine gave up. They did not offer to look at the vehicle or make things right. Lemon dealer.
Always buy my Toyotas here. Ask for Janelle. She's the best salesperson there!
We came in for an oil change and ended up buying a beautiful car. We dealt with Kyle White, Rob Reus and Tony Malzone. All were very cooperative, friendly and helpful. Kyle was a newbie at the dealership but was very knowledgeable and what he was missing in the sale Rob was there to fill him in. As for Tony he volunteered to give us a ride home because we sold our car and no transportation home.
We would like to give a special kudos to Kyle and Rob for their superior efforts helping us buy the car. They went above and beyond without pressuring us. Most of the time when you go to a car dealer it seems like you are pressured. Not here. We felt like family.
Glad we chose David Bruce as there was not one employee there that didn't make you feel comfortable.
Spencer and Sandra Waagen
I recently purchased a new Toyota FJ Cruiser I spotted on Auto Trader. I worked with Dave Sosnowski, and the service dept. From start to completion of the sale it was the most positive experience I've ever had purchasing a vehicle. Dave and the entire staff we're professional in every way, very personable, and extremely accommodating of every request. They contacted me when needed to be sure everything would be done correctly the first time. Dave also took the time to be sure the systems in my FJ were configured before I left the lot. I love my FJ, and I know in the future the service will be there when I need it. Don't hesitate to to contact this dealership and Dave. They're AMAZING and you won't be disappointed. SGM - South Bend, IN
We had the best David Bruce experience. We've owned Saturns for years and didn't think we could find another company that we could trust. We did! We loved Jason, Bruce and now Toyotas. They made buying a car enjoyable.
My daughter bought one several months ago and she is very happy. They helped her every step of the way.
The Rav 4 is the best - it's my dream car!
What is impressive -the customer service doesn't end when you leave the lot! They are there for you and actually look forward to answering any/all questions.
Would I recommend David Bruce - oh yeah! We're fans!
Had the best experience I ve ever had at a dealership. Tony Malzone was our salesman and he was amazing and not at all pushy. The sales managers were extremely helpful. We purchased a 2020 4 Runner and we couldn t be happier with it. We will definitely come back if we decide to upgrade our ride in the future.
Excellent customer service in the service department!! Best in the area by far
Service people good for lying .. my wife so disappointed in service department...
Recently bought a 2013 Toyota Highlander from them. All in all the process for very smooth. Worked with Mike in sales who was great and David in Financial department was great as well. They were very easy to work with. Very stress free car buying process. Would definitely recommend this place and would certainly use them in future if need be. Great job guys!!!!!
The staff at David Bruce have ALWAYS remained kind & honest! You won't feel like a number and the business from test drive to financing is genuine and straight forward. This is my family's preferred dealership no matter where we live in Illinois.
The truly care and it shows from the time you get there ....to when you drive away feeling great about your new purchase. !
Called to purchase a vehicle they had JUST posted. Got the run around for 3 days, 0 call backs, over 50 calls attempted to reach someone who could assist with purchase (even had their cellphone # no texts or calls answered). After three days the secretary tells me "Sorry, Sold".
- David
EPCOT the joke that elderly people come out tired is true but I think the E could stand for everyone. This park is so large. It has great rides and attractions. The Starbucks on property should have a wait cue telling you how long it'll take to get your coffee. The countries are great. Soarin, Test Track, and the others are wonderful. Be sure to thank the Phoenicians for being able to read this!
My wife and I drove to this location from the Chicago area to test drive a 2011 Ford Escape that we'd found online listed for a few dollars under 10K. I will say that all the staff were very nice, and no one was pushy or rude.
It took about ten minutes for them to bring the car to the front, and my wife and I drove the car about two miles around a nearby neighborhood. The first we noticed upon getting into the car was that it was dirty. The carpet had debris in it, there was dust in the car, and there were white marks on the console and other hard surfaces, as though there had been paint transfer or something. However, the car did drive well, so we figured they would detail if we bought it.
When we got back to the dealership, we walked around the outside of the car. We noticed right away that there was heavy rust on the metal cylinders behind the hubcaps, and when my wife touched it, it flaked. There also appeared to be significant rust on the tailpipe and other areas around the tires. My wife pointed out to the salesman that she has a 2005 Escape (parked next to this SUV) and does not have rust behind the tires, and the salesman did not have an explanation for that.
Then my wife asked to pop the hood. The car was still radiating heat even though it was about 70F out and it had been sitting, off, for 15 minutes. The engine looked good, but when my wife put her hand on the bumper to peer into the engine area...the left side of the bumper fell off. I pointed this out to the salesman and asked if it was supposed to just come loose like that, and he said that it seemed that the clips were worn.
I know that they're a Toyota dealership and this is a Ford. However, I have purchased used cars from different-brand dealerships, and the cars have always appeared clean, with body condition proportionate to price. That was not a 10K car. It was wildly overpriced for what it was.
So, if you're going to buy a used car here, check it over very thoroughly. Make sure the body is in good condition. Make sure the bumper is attached (which you'd think the dealership would do prior to listing the car, but I guess not) and it's not rusted out in hard-to-see places. If we had bought based on how well it drove, we would have made a huge mistake.
When we told them we would not be taking the car, they tried to get us to check out another similar Escape, but at that point we felt like if they felt the car we drove was worth 10K, we weren't about to look at other cars. This was not a hard sell, though, and as I said, all the employees were very courteous. However, since we visited a month ago, I have gotten about a dozen calls from them regarding the car, which I do not appreciate.
Great deals! Sold me an amazing car for a low price. They've been a family friend for a while. Thank you David Bruce!
We purchased a Prius and everything was explained in detail to us. Our paperwork was so easy to accomplish. It didn't feel like we left in a bad deal but a great deal. I appreciated the followup of the sales team to make sure we are satisfied!
Great place to buy a vehicle. Janelle and the service managers helped me out immensely.
Good people - really listened to our needs and worked with us to work out a deal that worked for all sides.
Jason Connor is an exceptional sales consultant (no dealership gimmicks) and a tough negotiator. My wife and I have nothing but respect for Jason after reflecting on our experience. We made it to the dealership by 2 pm and left by about 6 pm in time to have dinner at Brickstone to celebrate. The finance department and Todd Zummallen was very efficient and helpful. A guy named Dave got us some water as we waited for Jason early on to test drive the Highlander.
Our experience at David Bruce Toyota was exceptional and we will come back!
Satisfied customer!
The service department was prompt & courteous to the needs of my 08 Camry Hybrid !
convenient,fast, friendly and reliable service
they only give you what you need and not overcharge.
Bought a car here in 2007 and my Toyota still runs great with 210000 miles on it. Good service department and Dave Sosnowski gave me a good deal on my car.
SERVICE REVIEW: Came in for routine maintenance they were quick professional and thorough! Comfortable waiting area. Pleasant experience
Everyone was great. Jason Connor was an amazing salesman and very detailed. I wil definitely recommend David Bruce to others. Keep up the great work.
Picked up my 2013 F150 Friday June 15, I live in NC so I bought it sight unseen except for pictures. I relied on David Bruce reputation and reviews and I was not disappointed. The truck is like new and I couldnt be happier, thanks to Austin my salesman and the guys at David Bruce. I will be driving back to NC a happy man with a smile on my face. Thanks again, David Bruce I'm glad I came to you.
Great place to buy a car great sales personnel very honest casual the process was smooth you don't feel pressured to buy a car.
Thanks Jason Conner.
Thanks Jim for an enjoyable, stress-free car buying experience!!!
We were pleased with the outcome of our business with David Bruce. We have bought 6 cars there total and look forward to working with them in the future.
Excellent experience, worked with Tony and he is excellent. Great communication skills and took care of business promptly and accurately. Also everyone at the dealership was very kind and helpful in completing transaction and getting me on my way. Thanks so much and keep up the great work.
Best car buying experience I've had. And I've had many! Quick, no pressure, no BS. Believe the hype. Nice new facility. Worth the drive from Chicagoland. Jason is tha man!
Sold me a decent used Mitsubishi Endeavor for a good price but after getting home and driving more there is a suspension noise that I am getting. It was not present at time of test drive. I have emailed and texted him but no reply.
Update after a week, was hearing noises in suspension and took to two auto places where I was told car need sway bar links and bushing, they split the costs with me and provided great service. Good place and Dave is a great guy to work with.
Our car shopping experience could not have been any easier! Janelle was patient and listened to our needs and there was never any pressure to buy. Her customer service was outstanding and the entire David Bruce team was friendly and courteous. We will definitely be back to see Janelle!
This was the best car buying experience I have ever experienced!!! We worked with Rob Reus and he was great!!!! He did everything possible to get us the best deal! We will definitely recommend them to everyone we know! The customer service was out of this world AWESOME!!!!!
EDIT:
They sold me a car with the incorrect key! I was able to drive using the fob but I'm currently locked out of my car (bad fuse or something electrical so the fob suddenly won't register, despite new fob batteries) and the manual key to open the door is for a different Prius so I am completely stranded in a foreign state over the holidays and can't get into my vehicle! This is a horrible mistake on their part that needs fixed ASAP.
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I was an incredibly complicated customer but they came through and helped me get the car of my dreams! (Especially Dave Sosnowski)
To explain... I am located in rural West Virginia but really wanted a Prius V... which is certainly not a common vehicle to find around here. I literally searched the entire country and the deals were in the Chicago area. The absolute best deal I could find was at David Bruce so I contacted them. Purchasing a car long distance is not an easy task, especially when your bank has hiccups and you can't get time off work to come pickup the car. Many other dealerships didn't want to deal with the headache... and I'm glad they didn't.
Long story short, Dave Sosnowski (and Matt) made it work for me and was VEEERY patient. I had two random days off and rode the Amtrak overnight without giving him much heads up. They had an older gentleman pick me up from the train station downtown Chicago and bring me to the dealership where the process was surprisingly simple and laid-back. The car had a little issue during the 10 hour drive back home to West Virginia and they even paid for that repair.
... This was such an amazing experience. No matter where I am in the country, I will be purchasing all of my future vehicles from them. Not only did I get the best price for a nearly new Prius but their customer service was the type where you wonder what you can do for them in return for all of their help... and that's the reason I'm writing this review. I'm a medical student worked to the bone and never take the time for myself, much less to sit down and write reviews... but I felt it was necessary as a "thank you" to them and as a service to anyone looking for an honest car dealership.
We had a wonderful experience buying our used GMC Sierra from David Bruce. They were so patient with us, even though we had to do our shopping with our 18 month old! Janelle was our sales person and was very helpful without being pushy. Dave worked hard to get the best deal on financing he could. Very nice people to deal with.
Jason Connor gave me a great deal. I love my new car!! Thanks for your patience and guidance Jason!!!
Terrible customer service over the phone. Today 1/23/19 I called and the girl who answered didn t even know how to answer my question as to WHY I recieved a mailer from the dealership considering I haven t even lived in town for years, and why they sent me a card saying I won a car (obvi not true) well she sent me to someone s voicemail probably knowingly sent it to me, then I called again and a man answered and he was so rude, he told me to just throw the mailer away and almost proceeded to hang up on me, Didn t even sound exciting, I was calling to maybe gain more info and possible be a future customer but because both times I called to inquire about the mailer, it was terrible. if you are going to send mailers out, make sure the sales team is all on board so I don t have to play phone tag and get talked to like I m idiot. I would love it if you guys wouldn t send me this stuff. Thank you. As I do the same stuff at the dealership I work for as well, we get people in all the time just to run there credit so please stop. Take my address out of your CRM !
Very good people, fair prices and a very satisfied customer. Ty Rob
Dave took extra time out of his day to explain to me, a first time New Car buyer, all the ins and outs! Dave helped me feel gain knowledge and make my experience much more enjoyable!! He gave me his cell phone number during the decision making process and we have remained in touch to this day over 2-weeks after the purchase!! Great Sales Man, Great Dealership, Great Experience! Thank you for the beautiful new car!!
Jason Flohrs
Always honest and fair priced! Wouldn't go anywhere else!
I had a great experience when I purchased my Sienna from David Bruce in February. Keith Wright was my salesman and was very helpful and friendly. I still email him with questions that arise, like when my Service Indicator light came on. I took my van back to David Bruce today for routine service, even though there are other Toyota dealers closer to me, and I am glad I did. Their team is top-notch. They explained everything. They understood my time was valuable; since I drove an hour. And they gave me a free wash! I will always go back to David Bruce!
Really great experience! Bought my first car. Process was easy, fairly quick, and painless. I really appreciate the service I received and highly recommend this dealership.
I've been buying vehicles here for many years. Service is amazing. Prices are great.
Very friendly fast service and .made buying our car a good experience.
I was in need for a new a car and found David Bruce online. I arrived at the dealership and they went above and beyond to find the exact new car I wanted. The dealership, and Dave in particular, provided clear and constant communication and even took the car to a local shop to have the windows tinted per my request. I would recommend this dealership to anyone looking for a new or used car.
Worst experience at a Toyota dealer! Went in and negotiated a good price for truck. They didn t have the truck I wanted and was promised they could have it delivered to me by Tuesday and no later than Thursday. Monday comes around and no one follows up with me. I called the sales guy and he tells me they found 1truck several hundred miles away and working on getting the car delivered. Tuesday comes around still no one calls me and again I call them. I was told the same thing. Thursday comes around no has called me yet. The sales guy is off so I speak yo the sales manager who tells me the same thing and ask if I still want the car? They already took my down payment and we already signed the sales paper! If they had no intention of delivering on their promise they should never have taken my money or given me the offer. They ve lost a customer and I plan on posting on more social media about this terrible experience I ve had with David Bruce Toyota.
Amazing! Tony did wonders with finding the perfect car for me! Left the lot with a 2008 with less than 81,000 miles! Staff were all friendly and easy to work with! Great place if you're buying your 1st, 2nd, or even 3rd car!
I've only dealt with the parts dept. As far as customer service its stellar. The reason I knocked a star off is sometimes I'll call and get a part # other times they wont give it to me. Employees have to abide by company rules I get it, but I can call any other Toyota dealership and they'll give me the info. The part # can also easily be obtained on toyotas website. If you want to stay competitive dont worry about me comparing your price to online, worry about good customer service, and that begins with transparency.
Great for service required. Friendly service people. On time service.
Purchasing a car has always been a painful process for me comparatively close to getting taxes done...something unpleasant that has to be done. My car buying experience at David Bruce was nothing less than accomodating and transparent...no pressure...no hype, A big shout out to Jason Connor and David for making my car purchase more than just a business deal. I absolutely love my 2017 Nissan Rogue!
The whole process was easy. I was able to test drive a vehicle I liked on Saturday, but it wasn't the color I wanted. They were able to get the truck in the color I wanted within 2 days. Came in on a Wednesday evening and walked out within 2 hours with my new truck!
My husband, Gary, and I were looking to replace our 2005 minivan. Our friend, Dave, told us to call Janelle Hindman at David Bruce. I called Janelle on Tuesday and within 48 hours, she had found just what we were looking for! We immediately came in to the dealership, did a test drive with Janelle and bought the 2014 Town and Country immediately. Janelle was professional, knowledgeable, and pleasant.....a joy to work with. Also, everyone we met at David Bruce was very courteous and upbeat. I would definitely purchase another vehicle from Janelle and would highly recommend her to any family or friends that are in the market for a new or used vehicle. Working with her was a pleasure!
GREAT EXPERIENCE!
My Wife and myself were looking for a used car. We wanted to buy from a dealer over private party for the piece of mind concerning hidden mechanical problems. We stopped by David Bruce Auto and found a clean Mitsubishi Montero Sport. Tony Malzone helped us by taking us for a test drive, supplying us with a carfax, and informing us on the work that was done to it when they received it. The car had the correct maintenance done to it for a vehicle with that mileage. Plus other small things that made it perfect for us.
Tony Malzone was very personable, honest, and provided us with a ZERO PRESSURE experience. Tony took me through and introduced me to the sales and service team and I must say what a great bunch of people. I was greeted with smiles, handshakes, and a feeling that the customer does really matters. Nowadays that is something that really makes you feel special.
I took possession of the Mitsubishi with no problems and a feeling that I got a great car.
I can't say enough about Tony Malzone... That's how a auto salesman should be. He was honest, very knowledgeable, and all around great guy.There were no typical auto salesman antics to drive the price up or pressure to buy.
I have bought a lot of cars in my life and this was by far the best car buying experience I have ever had...Period!
I must compliment David Bruce for building a great team and creating a whole different buying environment.
At David Bruce the customer is #1
Sincerely.....and Thank You
Jimi & Sandy Hermen
I love my pruis, but the one I was sold was not worth the price. After buying, I didnt notice that there was barely any oil in the car and almost made the engine lock. There was damage to the inside frame of the doors, and the back seats seatbelts sometimes refused to lock. Plus my dealer said the Wipers were new, they were not new. I love Toyota's but this dealership were cheap.
I want to thank the entire service dept, especially Steve for all the help yesterday. I'd also like to thank Tony (sales) and Todd (finance) for their help also. I've never been treated more like family then at David Bruce. All the people there are so kind, caring & compassionate. They really care about you and go above and beyond to take care of you. I highly recommend David Bruce! I'll never go anywhere else. Thank you all again from the bottom of my heart :)
I travelled from Pennsylvania to buy a Certified Preowned Toyota Camry Hybrid SE from David Bruce Toyota in October, 2015.
I would like to say that from start to finish my experience in working with Dave Sosnowski has been excellent right from arranging to pick me from the train station in Chicago till I completed the purchase by patiently answering my questions.
Dave also gave great followup support by arranging to get me new set of keys as the car had a blank keys.
Dave is a Honest Sales person and I would strongly recommend him to any one who wants to purchase a new / used car
I love this dealership! I bought my car from here and have taken it there for service ever since. They have fantastic people who are always friendly and will give you a good laugh. They are helpful and always explain everything. The prices are fair and coupons are offered. They just remodeled and it is much easier to get in and out of the building.
This is my sixth vehicle that I have purchased from this dealership (way back when it was located in Kankakee and now in Bourbonnais). The service is excellent and the experience is unique compared to the other dealers that I have experience with. Equally, the service department and its personnel are excellent and very helpful. I specially want to mention that I was at ease during the entire process of purchasing a vehicle knowing that I was working with Janelle Hindmand.
This is the 11th car we have bought through Janelle Hindmand! We have always been very pleased with our purchase experiences. This time we also had the pleasure of meeting Jason Connor. Together, they are a terrific team!! Keep up the good work and I'm sure we'll be back again soon!!
Great staff, I felt welcome and left with the car I always wanted. Easy process, went nice and smooth. Will definitely be going here for all my car related needs.
We take my 80 yr old mom's Prius to David Bruce to be serviced every time because their customer service is tops, and we feel they're the only true trustworthy, honest and reliable Toyota service for my mom. So we make the hour's drive. And they always exceed expectations, and are faster than anticipated.
I have been to the Downers Grove Cadillac for services before going to you guys, and I like how everyone at David Bruce treats their customers which is one of the reasons I continue to return to David Bruce. Plus with my crazy schedule you were able to accommodate my needs when possible. Especially this last time being short notice. Kudos to all of the staff, especially those in the service department as well as the mechanics. When it's time to purchase a new/used vehicle I am sure I would be able to say the same for the sales department. All in all, a big, huge thanks to all.
It was Great!!!. I love Tony!. He is a very knowledgeable and helpful young man. I would recommend Tony to anyone!
Turned a bad experience around ten fold. Thanks in huge part to Dave Sosnowski, I will remain a loyal customer and just purchased my third vehicle from them. Was in and out in record time. Thanks Dave and the other guys I dealt with for being genuine. Thanks to Mike for sticking around during closing to make sure I was all set to go!
At David Bruce Toyota I was 100% satisfied with my experience. I was in and out in no time at all. Janelle Hindman was so helpful finding me a car that fit my needs. She made the car buying experience way simpler than it should have been. I would definitely recommend making a visit there before going anywhere else!
davidbrucecadillac.com