***UPDATE*** Went in for some recalls for my Toyot...

***UPDATE*** Went in for some recalls for my Toyota Coralla, which I bought from David Bruce in 2012. Service Writer Steve who helped me doesn't seem like he wants to be there. He didn't even explain the recalls to me. For a broken plastic A.C. knob it would cost $455.00, this is because you have to buy a entire new assembly. The most disappointing thing about this experience is the next day I had a new radio installed by Best Buy, their geek squad fixed my A.C. knob with no questions asked while they installed my radio. (no charge) I was so grateful and surprised. This also shows me that the David Bruce Service team didn't even look at the issue and just wanted to charge me for a whole new assembly. Please explain this to me David Bruce? Does your service team even focus on customer care? My mileage is just over 115,000 miles and they didn't even recommend a belt replacement, which is due, based on the Toyota Manuel. I guess the attitude is get the customer in and out without even inspecting the car and giving recommendations. I really wanted to spend my money with David Bruce since they specialize in Toyota car care. I choose to go to Menike the next week for my belt replacement.