Dave Edwards Toyota Reviews

After shopping around for a new 4runner, I ended up at Dave Edwards Toyota in Spartanburg. I live in Easley and was very disappointed the dealerships near me could not help me find my dream car, they were too greedy, proud, and not too helpful, so I decided to look elsewhere. Found a great deal on a 2018 4runner 4x4 on Dave Edward's website, got a quote and the next morning the internet sales rep Megan called me and was very helpful and presented me with the 4runner and also a 2018 Toyota Tundra SR5 for about the same price. I told her I was gonna travel from my home in Easley to their dealership in Spartanburg to check both and test drive them. Unfortunately I fell sick of a throat infection and could not make it. My brother apologized and told her he was gonna go the next day to see them for me. On his way there she called him and told him the 4runner was sold, but the Tundra was still available. I felt disappointed because I was really looking for a 4runner. Regardless, he went there to check the Tundra. Immediately he was greeted very kindly by our salesman Ben Yoo. He had the Tundra already up front and warming up for him. Since I was not there, our sales manager Roberto was very kind to let him bring the truck to my home so I could check it out myself after some paperwork. I really wanted the 4runner but once I saw and test drove the Tundra, I immediately fell in love with it and was very surprised that the price was actually a little cheaper than the 4runner 4x4 and even though it was an SR5 it had some upgrades and extra features like the 5.7 V8, lane departure, running boards, and many other functions that the 4runner was lacking. Overall it was a heck of a deal and was so happy with it. Once I got there the paperwork process was smooth. Our friendly Japanese salesman Ben (thanks bro) took great care of us. Roberto our sales manager made the process better and he even gave us a great deal on a set of wheels and tires to replace the ugly stock steel ones. The financing manager was a little too pushy about getting me spend extra money on GAP, extended coverage and unnecessary stuff you do not need on a Toyota vehicle, maybe a Chevy or Ford perhaps? My experience at Dave Edwards Toyota was great and satisfactory except the pushy finance officer. Instead of a small 4runner, I walked out with a huge Tundra truck. My family and I are very loyal to the Toyota brand and are very happy with our vehicles. I do recommend this dealership over the others. They are more helpful and honest than the others and would do their best to make your shopping experience a great one. If you visit their dealership, please ask for Ben Yoo, he will take care of you as your salesman and also Roberto, the sales manager, will make sure to give you a great deal on the vehicle you choose. Thank you guys!

Excellent service friendly staff helpful fast efficient service with a smile

JB made my car buying experience stress free. I am very happy with my purchase.

Had the best experience in dealing with Endy Gamboa, our sale representative, easy to have a conversation with and explained everything clearly. Definitely recommend this dealership..

Thought all was good in the beginning when I bought my used car. First evening at home brakes were grinding. Had bought the extended maintenance plan. Took back for repair and was told the drums were so rusty they were being replaced. Did someone not notice this before I bought. The rear shade did not work, but was told that this didn't cause a safety issue so they would not fix. Guess I got burned on this purchase.

I drive from Greenville to Spartanburg to get my car serviced. I tried Greenville and Greer dealerships but they weren't as nice and they charged more. It's definitely worth the drive for me. They've always been extremely nice to us and were very reasonable compared to the other 2 Toyota dealerships in the area.

Nice salesperson. Worked with us on payments. Little slow on finishing paperwork, but very helpful.

Endy Gamboa is amazing. He helped me purchase my new car. I highly recommend him.

Exceptional dealership, very friendly and courteous professional people!

Phenomenal experience, great price on my trade in and impeccable service from John Strong and Bill Culpepper in helping my daughter find the PERFECT car. Would highly recommend!

Wish they had something in my price range but found my car elsewhere.

Very experienced personal, they told me why my car should be ready and it was. This was my second car that I bought and serviced here and they always gave good service. If I have to buy another car it will be here.

I couldn't be happier with the service at Dave Edward's Toyota. A nice waiting room. Easy online scheduling. It is one of the reasons we bought our last car there, even though we liked the model from another manufacturer. If you need Toyota service, don't hesitate to go here.

Had Clint work on my car a few times. He is very knowledgeable and takes his time to explain things. I recommend to family and friends! Great shop too, so clean you could eat off the floor!

They are always so professional. I did have challenges getting service scheduled (which is why I gave 4 stars instead of 5) but challenges happen at times and they bent over backwards to resolve the issues and everything was taken care of. They are a first class team.

I went to Dave Edwards to have someone sink my phone to my Prius. Julius Lucky came out to my car and spent all the time necessary to sink my phone and then help me with several other issues involving UTube. He was lovely and so helpful!

I have never seen a dealership take a 500 deposit for a vehicle they say they can get. They actually ran my card without checking to see if the car was available. This was on Saturday at 1pm. They call me Monday at 4 to tell me the car is not available, and tell me they can t find another one, they offer me a 2018 for 1000 dollars more, but of course I refused. So I am still waiting on the refund of my deposit that still has not made it back to my account. I call Ralph Hayes in Anderson, and they did it the right way they took my card number and won t even run my card unless we don t show up this Saturday to look at the car they ordered. Never again will I step foot in Dave Edwards, nor will the people in my family.

When I called yesterday, the scheduler was able to get me in at 3:30 for oil change and routine maintenance. Despite driving in circles to take up time (River Run is 5 minutes away, including a light!), I arrived 15 minutes early and was able to go right in. Advisor Jamie S. greeted me, asked what service I was there for, then took over the car. In my year plus in South Carolina I've been to Dave Edwards for maintenance and repairs several times. Living in a small NJ town for for 50+ years, we frequented small repair shops owned by people we considered family. I was at a loss here in Spartanburg. Nearby seemed ideal. A Toyota *dealership*? Perfect! The Camry never had that since it was born! My first visit I was blown away. The facility is positively palatial. Carefully designed, I suspect, for maximum functionality, new, immaculate. A top-notch, serious-business staff. The customer wait lounge is beautiful, with comfortable seating. The Africa photographs, I was told all taken by Mr. Edwards, are breathtaking. On a list of five places in the world I'd want to explore, Africa has always been tied with Egypt. Lions and elephants are my favorite animals. The ladie's lounge is gracious, elegant, well planned, and spotless. All staff I've encountered have been unfailingly friendly and helpful, including a manager I interrupted in his office, at his desk, last summer to rave about...well, everything. Thank you, Jamie, for your kind friendliness and competence yesterday, and thanks to everyone who has taken care of that 2009 silver Camry of mine, one among legions in SC, just as they were in NJ. I grin every time I see one. :-}

I went in on Saturday, March 21, to have my car serviced. It was a good day and I was there less than an hour.

Ronnie Ray was really patient with me and never presurred me. He got me the deal I needed being on a fixed budget. The finance manager, John David was very nice and answered my question!

Went there a week ago to get a new car. My sales person was charlie. He is by far one of the best people i have met. Honestly worked with me to get me what i want as well as actually listening. He went above and beyond. He was not just trying to sell me a car but tried his best to give me what i want. Deff would recommend going to see him if you need a car!

My Sales Agent Mr Morris is awesome, he worked the deal out, kept in touch, very polite gentleman. I would like to thank the Manager & Fiance Officer for all they did. Dave Edwards Toyota is Awesome!!

Had a great experience at Dave Edwards Toyota, even in the pouring rain! Antonio and Matt continued to work with us and we were able to seal the deal. I love my new car!!

Trading in and purchasing a new car has never been so easy & so enjoyable. our salesman Ben, sales manager Farris, and finance manager Vince, made the entire process easy and fun. Terrific experience!

When I arrived at the dealership I was welcomed with friendly service writer and checked me in and made sure all my information was correct. Made sure what I was bringing my truck in for and if they was anything thing else they could do for me. They pulled up my vin number and checked to see if my truck had any warranty left on it. Come to find out the truck was out of the factory warranty but it had a extended warranty I didn t know about. After my truck was served the service writer came into the waiting room and went over the service and explained what the technician found. I was very pleased with the work and would recommend Dave Edwards Toyota to everyone who is looking for a car or truck.

Thank you for your service.

My husband Jay recently missed a truck he was interested in by about 20 minutes. He then decided to ride through your lot . He was riding through the back of the lot where he talked to a couple of employees doing inventory. They asked what he was looking for and when he told them a truck, one of the employees said they had just taken in a nice truck on a trade in. He then walked him to the garage and showed him the truck. It turned out to be perfect for us! He closed the deal the next day and is so very happy with your dealership. Thank you Dave Edwards!

Tammy Humphries and myself went to Dave Edwards Toyota lookin for a FourRunner.Ronnie Ray was our salesman! I would highly recommend Ronnie if you are shopping for a New or Used Car . Our transaction was handled with no issues at all. Ronnie, Thanks for being so helpful!!!

Very courteous and professional staff. The shuttle service to work was great

I ordered a 2021 4 runner off road premium today and couldn t be happier with the price and the service I really appreciate it

I'm very happy with my servicer.Ronnie Ray showed me the vehicle I was interested.He went above and beyond to make sure I was satisfied with my purchase. Ronnie Ray did responded in a timely manner.thanks RONNIE RAYY!! UR THE BEST!!

Very expensive on service/ repairs. Employees are so very friendly. Nice waiting area

Endy Gamboa gave us excellent service are very satisfied

After staying home for so long from the pandemic it was so nice to finally get out and Now I ride in STYLE thanks to
DAVE EDWARDS TOYOTA of SPARTANBURG ......
Thanks to Ronnie Ray for bringing me in.

Great service staff. Beautiful facilities. Very knowledgeable about my vehicle. I wouldn't go anywhere else.

A short while ago, I drove in to Dave Edwards for a routine oil change, and Tony who usually handles my Auto service work, Mention the brakes sounded loud and need to be looked at. I couldn t hear them but he did and I was thankful. The brakes needed changing. Also we were planning a long road trip to the Outer Banks in N C. The Lord blessed in helping me realize I need the car serviced before traveling and the brake problem was detected. It was restful know the brakes were in good working order. Thx for the support at D Edwards. Jim

Really happy with Dave Edwards in Spartanburg. Endy Gamboa was really great help. Thanks for the help and new car

Great job. Best price, even less than half of one quoted price for job. Work was completed quickly. Staff was extremely courteous and professional as always.

I have been a loyal customer at Dave Edward s for many years. We recently bought another vehicle there and our service was outstanding. We came in about two weeks earlier and met with Eddie Irving. He spent a great deal of time with my wife and me. He provided us with useful information and did not hound us after our visit. He did call, but he was polite and sociable without being over eager to get my business. When we were ready to buy we called Eddie and told him we were coming in. Eddie met with us as scheduled and we worked out an agreeable deal on a 2019 Highlander Limited. Our time with John David Ledbetter was quick and efficient. John recognizes early on that I was a regular customer and that I knew exactly what I wanted. He cut through the red tape and got our paperwork processed expeditiously. Today, nearly two weeks after our purchase, John David called to let me know that he had secured a lower interest rate for our vehicle that would save us $21 per month on our payment. That is over $1750.00 over the course of a 72 month car note. This little bit of extra service, done for us even after we had signed on the dotted line, is what makes Dave Edward s Toyota my go to place when I m looking for a new vehicle. By the way, Dave himself will probably poke his head in at some point to say hello.

Excellent customer service!! Kevin was very kind and fast! Great service team won t go anywhere else.

Timely service great updates on your car just great people all the way around

We purchased a Prius Limited! It had everything we wanted except fog lights...currently unavilable from Toyota! We were trained on the new (to us) technology by Ben (a very knowledgeable geek) that explained everything to us...sometimes, more than once! Ben took care of a small problem with the tinting!

I had an AMAZING experience due to the great sales staff. Abraham Torres made sure my vehicle had all the features I needed and the Sales Manager Elbert Farris worked hard to get me approved. I am loving my 2020 RAV4 XLE Premium.

I could write volumes on my experience but I will try to sum it up with this - Alex / Dave Edwards Toyota didn't try to sell me a "close to what you want" truck that they had in stock. Alex actually listened to me, found what I wanted, called me about it, and I got a NEW Tundra for the same price as several used ones I was looking at with 30k+ miles. Square deal, very thankful for Alex and Roberto.

Great dealership. I usually hate working with salesmen but Ronnie Ray was by far the best I have had the pleasure to work with. He was very patient and answered all of my questions very quickly. Never tried to sell me extras I don t need and always fought for a fair price for me. He definitely went out of his way to help me and that means a lot. I could have purchased my Toyota from many other dealerships, but stuck with Dave Edwards because of Ronnie Ray! Highly recommend him!

I was trying to set an appointment for my recalls on my car and I had to call 4 times because They kept hanging up on me. Then when I FINALLY reached the service department the lady who answered was rude she kept cutting me off and i am not sure if she was doing it intentionally but after kept getting hung up on and turning around and getting cut off started to get upset me all to have someone call me back so I can set an appointment. Just my experience so far isn t the best.

I live 1 1/2 hrs away and found the kind of vehicle I was looking for online, I sent an email and got a phone call was given a good price, but I couldn't get there to test drive until 7:30 pm they told me they would wait on me and they did, I loved it but was still on the fence; they let me bring the vehicle home for a test drive, then they got me financing at a super low rate then met me where I live with the paperwork to sign. It can't get easier than that.Matt was my salesman and he was not pushy or yappy or the least bit off putting. Honestly it was a pleasurable experience and that's hard to say about buying a car for me. I've got all kinds of nightmare salesman stories. I'm very thankful I found you Dave Edwards Toyota.

Mr Ledbetter was very nice to work with on this purchase. I ve been a customer for many years and appreciate the professionalism.

I have received excellent service from Chris, Scott, and their technicians.

Great service department! I would highly recommend Dave Edwards Toyota for both purchasing and servicing your vehicle.

Quick turn around and reasonable price on oil change

Easiest car buying experience. No pressure. Excellent customer service. Come see Ronnie Ray!

Customer service was great from start to finish. Thanks to Mr. Ronnie Ray!

Fantastic experience overall! I worked with Bill Ledbetter and John David to buy my second car from Dave Edwards. Planning on going back for my third when the time comes for a new vehicle.

I did most of the transaction via internet on pricing which was fine. Just be careful of Fees. I arrived at the dealership to sign all papers and pick up car at 6:45 PM and had to wait until after 9 PM to get out of there. The sales person was extremely helpful in transferring all my stuff from one car to the other. All in all it was a great experience except the wait. Thank you!

Just bought a 4Runner from Logan at this dealership. She was awesome to work with and real, not like those pushy salespeople at other dealerships we looked at. It was the best buying experience I've ever had. I'm from out of town and when I got there everything was ready to go. Service was great from all the staff at the pre-owned center.

Great experience. No haggling, just got a great price on a 2020 Prius. Highly recommend everyone that made this an easy process.

My 1st experience buying a pre-owned car from Dave Edwards was rather chaotic but I decided to give it another try and I have to say...the 2nd time was hands down a complete 180. I went with a new 2018 Rav4 and not only do I love the vehicle, but the sales service I got from Mr Bill Ledbetter was exactly what I hoped it would be. I would recommend him to anyone in the market for a new or pre-owned vehicle. I appreciate your hard work and efforts to make it possible for me to get this gorgeous new ride. I also wanna give a shout out to John David Ledbetter for once again being my finance manager...thank you for all your efforts and hard work sir! Keep up the great work guys and all the staff at Dave Edwards Toyota!

All the staff at Dave Edwards Toyota work to make car shopping a pleasant experience, rather than an intimidating one. People are willing to spend whatever time they need to make sure customers are happy. I recently purchased my third car from the dealership and cannot imagine going anywhere else.

Chris Shear was fantastic is his service explaining what happened to my tire and what could be done. Great Service.

Very pleasant experience in the purchase of our Toyota Camry. SPECIAL SHOUTOUT to the SUNshine brought to us on a Rainy, thunderous, Saturday in June from Logan Wray(She brought the Rays). She was very patient in our 7 hr indecisive stay. From my viewpoint the whole staff was on point, very in tune and harmony as a unit. Also notable mention of the very helpful and pretty front desk lady, Jennifer Lopez. We can see why she s front and center(she s purdy to look at). Lastly thx for allowing us to be part of the Family. And we all know all family ain t perfect and everyone has their own uniqueness about them, but striving and willing to grow together is what it s all about.

Their service department "use" to be good but the last two times I've been to have my truck serviced I had to come home and clean grease and oil off the door handle and the hood. The turn over rate is high I was told. Well they charge me enough to pay the technicians so Dave pay your works and keep them.

I had a very very positive and extraordinary experience with Dave Edwards dealership over a year ago and it should've already been published. I have never in my life been treated as kind and courteous as I was with this dealership. I'll be as brief as possible. Came home from work one day to notice a puddle of oil under my 2016 slightly used Tacoma purchased from DET. I was disgusted. I checked my mail just a few minutes after that to notice a safety recall on my truck and that my truck must be surrendered. I immediately called the dealership and requested my salesman, Bill Ledbetter. He returned my call shortly thereafter and was very sympathetic, especially to the oil leak. Turns out it was a defective oil seal. He reached out to his service team and to my surprise called me back with some much needed great news. His reply was that Mr Dave Edwards had told him to personally take care of everything and make everything right whatever it took. I thought, is this some dealer scam, because of their professional and urgent attention to my case. The same day, they sent a tow to pick up my truck, as it was inoperable. The tow person was very thorough and pointed out the oil issue and the recall which was a rear differential leak issue. These were separate and substantial defects. The next morning Bill called and as he promised and asked what it would take to keep me a happy customer, at Mr Edwards' direction. I had already been active in looking at my options and identified a new tundra which was roughly $1000 plus difference in the used Tacoma I had purchased just a few months before. I starte that I wanted to trade for the Tundra at an even swap. Bill sent another man to pick me up the same day and deliver me to the dealership to talk numbers. This person/employee was husband to their dealership controller. He spoke very very highly of Mr Edwards and their years of business and personal relationships. When I arrived the contract was on the table with Bill and Mr Edwards stopped by to speak. I felt like family. Not only did I get the new Tundra cheaper than the price of the used Tacoma, but they also included a free 2 year service. I genuinely feel that this dealership is what all car buyers are looking for and I'll forever do business with them and tell my story wherever I can. Every time I visit for service I get the best treatment from anyone I come in contact with. I truly believe the leadership qualities that Mr Edwards possesses, reflects throughout his facility.
Thank you Mr Edwards, Bill Ledbetter, and to the entire Toyota crew!!!
God bless you,
Eric Taylor :)

Thanks be to God and my wife I just purchased 2013 corolla s thanks to the great sales.service .Mr.Endy Gamba was a great salesman he really did a great job working with me and I appreciate it .wont God don't

Thanks for quickly and efficiently helping us choose a car the right car for us and get it financed. Scott was really knowledgeable and patient.

I recently went into the greer location and met with Austin hyuck. He provided me with excellent information and a great shopping experience. I greatly recommend him and yhe dealership

I love that I can get my nails done while I get the car serviced.but I went to the trouble of printing off the coupons for my service and come to find out that there was no savings there. I come from Greenville and could go here for the service and don't like to be thinking that I'm going to get a break on the service but I am not.

Great service, excellent deal, easy process. We bought our last vehicle here and it was such a great experience, our salesman Josh worked with us until he got us the deal we were happy with. Never gave up on us. Now, we take our other vehicle there for service as well and are really happy with it. We wouldn't go anywhere else and we will go back for our next vehicle!!!

We just purchased a Camry & cannot be more pleased. Bill Ledbetter, thank you. Your customer service was great. We're thrilled to be part of the Dave Edwards family!

This dealer it was the best experience for me because they always try to find the way to satisfy my expectations and help in all of my process, I really recommend this dealer for anyone who wants to buy the car of your dreams.

Took me a little longer than I expected but I will definitely be more comfortable if they get me the car I am looking for I believe they will honor their service

I was able to obtain most information and price over email including approximate value of trade. Matt was most helpful and pleasant. Although he stayed late (after closing) and wanted to sell the vehicle, we did not feel pressured. He and his supervisor worked to get the numbers where we needed them, and were quite respectful in the process. We would highly recommend this dealership and Matt.

We had a hassle-free buying experience. Very good staff handled all the details in a professional manner. We would go back to buy another vehicle for sure. We would recommend to friends and family. Super dealership in every way.

My most recent visit to Dave Edwards was great. They were fast, efficient and did not imply that I needed extra services. I have had some trouble in the past with the extra services pitch so it was nice not to get that pitch on this occasion.

I drive from Greenville to Spartanburg to have service on my vehicles. I drive there as I followed Chris Sheer from Greenville to Spartanburg since he does a great job at providing me with thorough information and ease of scheduling a service appointment. I do not drive a Toyota any more but choose to drive to Toyota for my service. Great service and kindness from Chris each and every time.

Very clean place
People was very professional

Just got off work and had appointments for 7am and told them just got off work I'm here for the recall on my truck he said it would probably take 2 to 3 hrs but he put a rush on it so I can go home to get some sleep. Thank a bunch Dave Edwards Toyota

Always am amazing experience!! Customer service is on point?

Always have a Pleasant experience at Dave Edwards service department!

Very good experience, they know us so whenever I come in it's just like a family, they have coffee and sometimes popcorn for you and while you wait they were doing your nails if you wanted them done for free, before this virus came, very good people.

Everyone is very attentive and nice. They always take good care of you as well as your car. I traded my Camry LE in for a 2016 Camry SE. Desia took good care of me!! I am enjoying my new car! Thanks Desia!!

My experience with Dave Edwards Toyota was amazing. I walked in and informed my salesman Eddie exactly what I wanted. Eddie and Roberto made sure that I was happy through the entire purchasing process. I also want to give a shout out to John and JD. This was the easiest car purchase that I ve ever experienced. See one of these guys if you want to be a happy customer. I promise you won t be disappointed!

I hate to negotiate for cars mainly because of the salespeople I have worked with in the past. "Pushiness" is the keyword I usually think of first when dealing with them. The salesperson is the face of the company. If the salesperson is pushy, I feel the dealership will be as a whole. I prefer a courteous, patient, knowledgeable representative. I also consider my time as valuable, so it is nice for things to move right along without a lot of lag. Tim McCormick met my expectations for a good dealership representative. It was a pleasure buying a vehicle from him - not the usual experience when spending thousands of hard-earned bucks on a machine that will deprecate the moment it leaves the lot. Thank you, Tim, for making my experience at Dave Edwards Toyota a pleasant one!

Ronnie Ray, Used Car Salesperson, made the purchase of a 2010 Camry fast and easy. John David Ledbetter finished the paperwork process for me in record time. I always shop for dependable used vehicles at Dave Edward's!

Everything was great except the $50 charged for wiper blades.