Dave Edwards Toyota Reviews

Showroom was beautiful and breathtaking with all the amazing pictures from Mr. Edward's mission trips to Africa. We actually got to meet Dave Edward's and it was a great honor. He was very nice and thanked us for stopping by. Our salesman Patrick Culbreath was very knowledgeable, wonderful and very helpful. The financial assistant John David was very nice and extremely knowledgeable. He did chew gum though the entire time he was talking to us. Overall a fantastic experience and we are extremely excited about our beautiful new Toyota Tundra truck!

Unreliable service, twice we are sure that their service was incomplete. Didn't do what they said. Last week we got out truck back and every tire had a different pressure, up to 10 points varied! Wait is long even with apt.

My mother in law & I loved the chicken salad sandwiches waiting for her car to be serviced genius idea serving good food to customers while they wait

Took my car in as soon as I arrived.
In about 30 minutes & I was on my way.

Very pleased with the rep. and the actual service. They helped me determine the service my car required with out high pressure..The first service the car required since moving from Florida..I'll be back.

Dave edwards went above and beyond to find the car I wanted. I told them the price range I had to stay in and they made that happen as well. Very great offer in trade in vehicle! Awesome customer service from everyone. We worked with Joseph and he did a fantastic job at everything that needed to be done! Highly recommend, and will always continue to work with this company!!

My service experience was poor. After waiting for 45 minutes, I was told that the replacement part ordered was not the right one. Including drive time, I wasted an hour and a half of my weekend.

I'd been thinking of upgrading my 2003 Infiniti for a while but finally went into Dave Edwards on a whim, in the middle of a busy Saturday. Ronnie Ray took care of me as soon as I came in the door, he was very courteous and friendly and I felt like I was in good hands. He got me trade-in value on my old car and a great financing deal and even waited till after they were closing to make sure I was all set to go. I couldn't be more grateful for his service. I love my new RAV4 and I'll definitely be back when I'm ready for my next car!

Very friendly staff! I had an amazing experience buying my first car, the staff was very welcoming & knowledgable!!

The BEST customer service! Thomas Hawkins listen every want and concern and even pulled out the big red bow to surprise my wife!

Bill and John-David took great care of my wife and I. They understood our wants and worked ceaselessly until we were satisfied. We re grateful for their help and highly recommend the team at Dave Edwards Toyota.

I drove in, they took me right away, serviced my car, and I was on my way in no time.
Loved it!!

Fast service, friendly staff, a cafe, free bagels, complimentary popcorn, clean environment, personal attention and a TV. Wonderful experience!

Falsified work order! Signed specific documentation that work was completed by technician when it was not. Their idea of correcting this was to apologize. I cannot accept dishonest practices from this dealership. Cannot trust my safety to a liar. So disappointed

Mandy May Was a wellinformed saleperson. She was helpful and considerate to our needs, She went out of her way to insue that we got what we wanted and even dewlivered the car to our home in Clemson so tha we would not hav e the make a nother trip to Spartanburg.

Had a great experience buying my new RAV4 and they were super helpful after the car was hit less than 5,000 miles later. Amanda and Brian in the body shop kept me informed and up to date on all aspects. Even after I had to bring it back they quickly worked to get it resolved and me back in my car. Would recommend them - HIGHLY!

Our family has bought several vehicles from Dave Edwards, and we always receive exceptional service. This recent time was no different. Tony Jackson was very helpful in helping us find the exact 4runner we were looking for! This color and type was defined as more rare, but Mr. Jackson did a great job of finding it and even had it delivered in a timely matter. His service was great, and we appreciated his thorough communication with us throughout the entire process. I love my new car and the lifetime warranty Dave Edwards offers!

Great place to buy a car new or pre owned. Miguel was awesome! He was really kind and patient and helped us pick the perfect car for our family. From start to finish, the entire process was a pleasure. Everyone involved in our purchase was amazing! Thank you.

What a great place to buy a new vehicle!! Our seller, JB and also John David were awesome guys who help me answered all my questions and helped me with my purchase. Even owner, Mr. Dave Edwards came to say hello. I have nothing but positive things to say about Dave Edwards Toyota and recommend this place to everyone.

I can't believe what a good experience I had at Dave Edwards. Ask for Ferris. In an age where car salesmen are equated to tax collectors Ferris was the man! He treated my wife and me with respect - he didn't waste our time or pressure us - he gave us the exact car we asked for at a terrific price. I recommend Dave Edwards Toyota, especially Ferris, to everyone looking for a car.

I had been having issues with my 07 Toyota Camry for months. Billy (maybe Bill) one of the mechanics there worked on my car and did a great job. Other mechanics told me to do this or try that but Billy was right on point with my issue. In addition Dave Edwards drove me to work while I was having my car worked on.

John David and Abraham are true assets to this dealership. Their knowledge and the want to help is second to none. I appreciate everything they done and we will do business with Dave Edwards Toyota again.

Will not ever Go back to Dave Edwards Toyota to Buy a Vehicle again. IWe purchased a Highlander and the Warranty from them in February, and were having issues with the Bank that Financed the Suv. We have Refinanced the Highlander with Another Bank and gone with the Company they recomended for the Warranty on the SUV.. We called John David who did the Financing At Dave Edwards while We were at the Bank which was refinancing the SUV, and were told we would be getting $1500
back from the unused Portion of the Warranty, our Bank said it should take 30 Days to receive the Refund. 2 Weeks ago, I took the Paperwork up to Dave Edwards, Spoke with Ashley, who made Copies of the Paperwork and told Me I could come back in about 2 Weeks and pick up the Check. Now John Davisd-Financing Guy is saying it could be 3-4 Months before we will see the refund. We have tried to speak with John David and Ashley but either they don't answer their Phone, or have already gone Home at 3:00 in the Afternoon.
The only reason I went to Dave Edwards, I live Close to Clemson, is because I have heard Don Wilton of First Baptist-Spartanburg talk about buying His Vehicles from there. When this is over-Never again will I Purchase a Vehicle from them-this is turning into the worst experience I've ever had Buying a Car.
Buyers beware-DON'T GO THERE.

The initial experience was ok, and Roberto did a great job, but the accessories department fell through and ruined the experience. Was shown a picture of black leather seats, and decided to purchase them, (twice what the cost would be anywhere else). I had to go up to the dealership to ask about when they would be put in. Nobody ever called, and when I arrived I was told it was because someone was on vacation. I took my truck in, and had to leave a credit card number to use a loaner vehicle while mine was having the seats put in. When I arrived to pick up my vehicle I noticed the color was a gray not black like I had selected. I went back in to talk to the gentleman who had originally sold them to me and he apologized and told me from now on he would make sure and let customers know it won't be exactly what's on the screen. This was of no help to me, and now I am out $1300 and not happy with the product I received. Was also told by the accessories guy that my truck would be filled up and to make sure and bring it in empty. I drove my expensive mistake off the lot still on empty being told another lie. The service department also left several tools in my vehicle. Not a good experience at all. You can get a better deal with less pressure and much better service over in Greenville. Don't waste your time at Dave Edwards.

Dave Edwards has since contacted me after writing the review and made the issue right. I now have what I had originally anticipated having and am satisfied. Hate it took all of this, but glad it is resolved.

We went there to purchase our new car. Great service and great prices! They are very helpful with all the NC paperwork as well.

I had a dreadful morning at Dave Edward's Toyota and would not recommend them to anyone! I had an appointment for service at 9:30. At 10:30 they still had not started working on my car, and a girl came to tell me that it would be another three hours before I'd be finished. When I asked what the value of my 9:30 appointment was, she said all the other people had appointments too. When I suggested that they made too many appointments at 9:30, she said they were short on technicians. If that's true, they need to make fewer appointments! That's not something I should be responsible for! I was there for a recall, the cure for which apparently takes two hours--but no one told me that until I was ready to head out the door, including the service guy who signed me in (I think his name was Peterson) or the gal who was my "personal representative" or whatever she called herself. And the person making my appointment on the phone should have had some inkling as well. After I'd already waited an hour, I was offered a ride home which was quickly rescinded when they found out I'd driven down from North Carolina!

I ended up leaving, having wasted at least three hours of my precious time, and I will NOT go back, ever. What a disappointment!

Joel was a very helpful salesman especially since this was my first time purchasing a used car! He was very knowledgeable and show me a lot of options based on my price point.

Loved the service and the people, food wasn't to bad either. Chris Shear really knows his stuff! The entire staff in the parts department is really top tier.

Dave Edwards Toyota a delightful experience!
Thanks to Jared Back and Haley Farmer

There is no doubt this is the place to buy a car.

When I called to express an interest in a couple of cars that I was viewing online, Haley Farmer took my call. Haley did a great job as she discussed the vehicles of interest and gathered information about my needs as a possible buyer. She was very professional and knowledgeable. I
felt comfortable as I talked with Haley who maintained a pleasant attitude and was most attentive and patient and never hurried the conversation.

Haley asked if I would like to come in and talk to someone. I was very comfortable with Haley Farmer. I really just wanted to continue the process with her. However, I shared with Haley some of my
expectations/fears concerning this car salesperson. She assured me that I would be pleased. I agreed, and she arranged an appointment for me to meet with Jared Back.

When I arrived at Dave Edwards Toyota, Jared Back was waiting for me. Haley was right. I was very pleased. Jared Back was not that salesperson that I had dreaded. Jared is a fine young man with a great personality and a positive attitude. He is most kind and considerate. Based on the
information Haley had passed along to Jared, he had a GOOD game plan together for me. Jared had several vehicles ready to show me. He shared features of the vehicles in an unhurried manner, giving me plenty of time to look and ask questions. He also pointed out a couple of
other vehicles that might meet the requirements that I desired. The process was very relaxed, never hurried or pushed.

Terrible liars at this place. High pressure, they bait and switch you by sending you a car on the internet, and then trying to sell you another for way higher. I specifically asked Roberto, their manager, if they had this car in stock and he said yes. Liars, fraudsters, swindlers. Wont be back, Jack.

Always a great experience with Dave Edwards this was number 5 for me and 7 for our family!! There is no better dealership out there !!

I ve purchased two new cars from Dave Edwards, and my mom has purchased one used and one new. We keep coming back because of the excellent service. They really worked with me and made sure I could get in a car after my vehicle was totaled, which was a really stressful time! We love Dave Edwards Toyota. Definitely recommended buying your next car here.

Dave Edwards has always had wonderful customer service and prior to covid, there was never a problem getting my car taken care of. Now they seem understaffed and it is difficult to get an appointment unless you plan a week in advance. I really miss the old Dave Edwards.

Dave Edwards is amazing. The staff is always so nice and helpful. They make the process of buying a car so easy.

Helpful and knowledgeable on Toyota didn t try to sale extra unneeded services. I will return for future service needs.

Dave Edwards Toyota has the nicest waiting area I have ever been in! Clean, friendly staff, good coffee and free cookies and Wi-Fi! And I got a manicure while I waited. Not a bad way to spend a morning if you have to have your car worked on!

Found the vehicle I wanted in stock here after searching online. I'd already tried to do a deal with Toyota of Easley but they lost my business over $500 dealer trade deposit, which nearly every vehicle I have every purchased has been on another lot. Never paid a deposit to get it.

Called and talked to internet sales rep. She sent me an email on the vehicle with their price.

I went to the dealership. The truck I wanted was a demo. Had extra stuff on it that wasn't disclosed, nor the demo status. Test drove it. Started getting the numbers game.

They appraised my vehicle. A 2018 GMC Yukon Denali. Said it was perfect. Excellent condition. Showed me their offer which was the LOWEST KBB trade value. If it was excellent it should be the "excellent" KBB value in my opinion.

Then the new vehicle pricing was about $3k (without the extras) more. When questioning the difference in what I was told in the email - I was told I wasn't "comparing apples to apples" that they priced me a different package (limited) and the pricing I mentioned was "miles apart".

I simply showed them the email from their sales rep. Then they had egg on their face. Either made a mistake, or, they were trying to screw me. The latter is my suspicion. They changed the price without question since it was in writing.

Came back and said "good thing you had that email" I guess it would have been had I made the purchase.

I didn't buy from you. I left and called Toyota Of Greer. Got the exact deal I wanted.

I will take delivery of my new Platinum Tundra - on a dealer trade. Thank you to Toyota of Greer! Arlene is excellent!

PS. The sales rep was great in the beginning. I had my 3 and 4 year old with me and no other help. I had two car seats to trade in and out for test drive.

Upon returning after test drive when they thought I was going to buy - they helping me in and out of the vehicle. Held doors to take carry the seat inside with my 3 year old son asleep in it.

Guess what - when the deal wasn't done - it was "see you later". Left me hanging. The kindness and just plain good people status went away.

That speaks more of your staff quality than anything. I won't blow him out here - but I'll tell every person I know his name and how my children and I were responded to.

Funny he gave me his card. It's in your parking lot.

Ronnie Ray was our salesperson and he did an awesome job explaining all the details of the contract. If you need a car go see Ronnie at Dave Edwards!

I bought a used Toyota Prius from this dealership about a year ago. They were reasonable about the price and not pushy like a lot of places. They also took car of some scratches that were on the car. The car has run very well and I've had no issues with it. I would definitely recommend them!

Great service! They check everything on my car and update me on what to expect in future services.

Great as always!! Would not take my truck anywhere else

Thank you! It was an absolute pleasure doing business with Dave Edwards Toyota. Joseph Wilson was wonderful to work with. He was very professional, friendly, knowledgeable, patient, sincere and appreciative. He is an asset to your company. God bless and prosper Joseph and Dave Edwards Toyota.

Very kind people to do business with. Provides great oil changes even on a non Toyota!!!

Great place to buy a car and for car repairs! Love this place!

If I could rate them lower I would. We purchased 2014 Toyota Corolla S Plus January of 2014.
Long story short we refinanced the car march 2014 for half the previous interest rate. We were told by the finance company to go to Dave Edwards and get a refund for our GAP insurance, we needed to bring in a zero balance letter then a couple weeks later we would get a refund. Dasha Dimitris a finance rep let me sit in the lobby for 1.5 hours told me he was busy with people that were actually buying cars. I complained to management about having to wait. John David Ledbetter another finance rep took the zero balance letter from me and told me he would file the refund. I asked him why I waited 1.5hrs for them to just take a paper from me. I got no response.
Secondly I got a call from John David Ledbetter a week later asking for the milage on my car. They waited a whole week to even process my GAP refund. When you are purchasing a car there nice as can be, but after that they are awful. I emailed there management and Toyota corporate no response. My advice go to Toyota of Greer, that's were we are going next time.

I ve been using the service center at Dave Edwards Toyota since the mid-1990s. I can t say enough good things about the service there and Charlie Swaney. Charlie runs the center, I trust him and I trust the service advisors that work with him. I ve had a Lexus IS, a Lexus RX 350, a BMW convertible, a 4-runner, a Mustang and Corolla all serviced at Dave Edwards. The service has been outstanding. They take care of the problem, they don t push repairs that are unnecessary and they have a courtesy van that will take you to your place of employment if you re pressed for time. Their rewards program is another huge plus. If you choose to use them, and they service all makes, make an appointment and consider inquiring about the courtesy van if they estimate the repairs taking more than an hour/hour and a half.

I'm always satisfied with promptness and service. Technician explains everything as car is being serviced.

I have always been treated politely ,promptly & got great service ! Loved my Buick!

The overall service from one to all was highly appreciable and Exemplary.

Great auto dealership,friendly, courteous and professional.

BOYFRIEND HAS A2006 TUNDRA TEC.HAS BEEN WONDERFUL TO US WHILE WE ARE THEIR AND SENDING MAIL. ( COUPONS ) FOR THE 4.7 TRD I FORCE V8

We came here looking for my 16 yr old daughter's first car. We could not have had a better experience! First we were greeted and helped by the wonderful Antonio (seriously...ask for him.) He heard what we were looking for and picked her car out right away. She had another car she wanted to test drive but in the end, she went with Antonio's choice! He's got the touch! Then while we waited, we were approached by Dave Edwards himself. What a wonderful man. They say he is there every day. We had a nice conversation with him. Then we did our financing with John Strong. Class act all the way. I have never had such a nice experience at a car dealership before. We will be back for our next Toyota,I promise!

Great customer service. Thank you, Endy Gamboa, for helping me buy my first car! I love it!!

If you re looking for a great/amazing dealership that won t hassle you and will be HONEST, then go to Dave Edwards of Spartanburg! i am so glad i was able to come in and test drive my NOW new car! If you re looking for a used car speak to Scott Barnes, he will lead you the way to a car that fits your needs best. Scott has great wisdom and hospitality it s hard to believe that you're at any normal dealership. The financing agents were amazing at making my payment as affordable. I will for sure bring my family and friends to Dave Edwards so that they to can feel the same experience! Thank you so much Scott Barnes and everyone at Dave Edwards who make things possible.

Dave Edwards Toyota isn't outstanding company. Imma trades provider so I interface more with their parts department than anything however I know the owner Dave and he is a outstanding individual and most of the people that work there that I have met over the years are equally fantastic. Overtime I and my family have bought products from them as well as cars and I have nothing but good things to say about them.

Bought a used 2011 caliber 2 years ago. Started noticing that the driver side headlight was filling with water every time it rained. Went to change the bulbs and found that the headlight was nailed into the car. If inspections are done properly, that probably would have been noticed. This car has costed me more than its worth in repairs since I bought it.

Good a little pushy when you bring your car in to up sale you something you don t need

Thank God for the service staff at Dave Edwards. Out of a vehicle for one week and they made my car buying experience exceptional!!! Special thanks, Venice Miller, Ashley, Miguel, and DJ all were tremendous!!

I am very pleased with the all around service I ve received from Dave Edwards Toyota..but Megan Mallia got me started and found the perfect Camry for me. Megan is very nice and super efficient in her job. I will definitely continue all car needs with Megan & Dave Edwards!! Thanks Megan!!

Kevin wood in maintance is awesome does a great job making sure that all of my maintenance on my vehicle is maintained and the service is done in a timely manner. He has renewed my faith in Dave Edwards Toyota

They were very polite and helpful.they made you feel real comfortable and at home and answer any questions that you have and they do it all with a smile.

By far the best place I have received service on my vehicle! Kristen in service really went above and beyond and did an awesome job of helping me and my family out! The set up on the inside is perfect for the wait (my kids LOVED the children s area)! Will definitely be back.

UPDATE (June-2020):
I got mixed feelings with Toyota Dave Edwards, after my first after sales service experience there.

I wanted to add couple of accessories on my new car. Unfortunately, during the quoting process I did not feel transparency for the total cost estimate.



Detail breakdown invoice shows around $ 700 for the labor cost, which almost 3x of the accessories part cost. The job to put it all together itself around 2-3 hours.

Just a lesson learn for the future customer to get quote for total cost include the labor cost prior to agree with the works.

Previous review (5 stars) :
I had a great experience purchasing a new Toyota Camry in June, 2020, at Dave Edwards Toyota. The sales staff was excellent but not pushy and the facilities were modern, fresh, and clean. I had visited four other Toyota dealers in the NC/SC region prior to Dave Edwards and I have to rate Dave Edwards as the best of the dealers both in terms of service and competitiveness in pricing. I highly recommend this dealer.

I had a poor experience at this dealership. First and foremost, I called before driving from Easley to ask if the Internet pricing on a new car was firm. I was told they would make my drive worth it and there was some wiggle room on the pricing. This was a false statement.

I felt extremely pressured to purchase the car. The salesman s approach towards the whole conversation made it seem like he thought I was stupid. I left the dealership feeling insulted and having wasted my time.

*I gave them two stars because they had the nicest restrooms out of all of the other car dealerships I ve been to.

Curtis was so nice and he worked so hard to help me! I ve been a loyal customer for over 10 years and they are definitely the best in town! The service is fast, friendly and professional. Thanks again!!!!!

Dave Edwards is #1 in Custoner Service, Sales, Service Dept. ALL Around

Found what I was looking for. They were kind and very helpful. Thanks to Scott Barnes for helping me get my Camry.

Serviced my Camry with satisfaction. Friendly staff and reasonable waiting time. Thanks.

They make you feel like a number and not a customer. Got approve no money down and they wouldn't drop there price at all to strike a deal. They car more about there profit then they do about you as a customer. I personally wouldn't give them the time or day again. And I will be posting about them everywhere I can to stop people from wasting there time there. Toyota of Greer is much better. There car prices are lower and there more willing to help you out in any way possible.

I have a Toyota 2012 Camry. First car ever. I brought my vehicle to your shop because I was scared to allow anyone who wasn't familiar with my car to work on it. The company has been great to me. September 21 2019 was my second visit. Mr. Chris shear was the attendant who help make my day a success. Wouldn't let anyone else work on my car but Dave Edward Toyota. The service is awesome and they know their stuff. I truly appreciate the company making my first car experience wonderful.

Let's me just start off...Tony Jackson deserves a raise! Dave Edwards Toyota is very fortunate to have such an outstanding individual! I walked into the dealership today at 2:15 PM and did not leave until roughly 8:30 PM. While this was a very long process and long day, Tony made sure to make the process as smooth and painless as possible. He made sure I was taken care of throughout the whole process while making sure I understood all fees. He even went out of his way to find me a charger because my phone was running low on battery. You can't beat this service! Even when I didn't get the APR I wanted, Tony told me he was going to keep trying and seek other options for me, even though it was getting late in the night. He knew I loved the car I was looking at and made sure I was able to drive home with a new Camry at a great price! In addition, John Ledbetter was also outstanding! He was very easy to talk to and made sure I understood all financing options before I signed anything. We had some really great conversations. While it was a very tedious process and frustrating at times, Tony and John definitely made it easier. I also want to give a shout-out to Elbert Farris for continuously helping me secure a better APR.

Do not buy a preowned car from Dave Edwards. My wife got a 2013 Toyota SR5 4Runner exactly a month ago and the check engine light is on and made a noise when started. Called them and got the run around. Some guy answered and stated he was the "manager". They have sucessfully sold me a lemon. Thanks guys!! Never was I offered a comp for my problem. I was told "things happen" worse dealership ever.

I saved for several years as a retired SC school teacher and was so excited to buy a new Toyota Rav 4. Unfortunately this car has been nothing but trouble. It has broken down over ten times due to faulty batteries. It has left me stranded so many times I ve come to expect it. The car has leaked so badly that I drive around with paper towels to soak up the rain. It took a Toyota two years to diagnose the problem and solve it. Kept being told the water guy was coming and they d call me. Never got called. Got so bad that when it rained I drove into covered gas stations and banks to wait out rain storms. I ll never buy another Toyota.

I went to Dave Edwards because I finally decided to get myself a new Tacoma after driving mine for 17 years. Tyler Lewis was my sales associate. I was very anxious about the process because, well, it's car buying. We all know how that can be. Boy, was my anxiety unfounded. I explained to Tyler exactly what I wanted, and that I did not want to settle for anything less, even if it meant that my truck had to be custom built. He listened to me. Really listened. Not only did he listen, he fought to get me what I wanted when sales managers wanted me to settle for less than my dream. Tyler did tons of research (much was needed since I did wind up custom building), he kept in contact with me throughout the whole process, and made sure that I got EXACTLY what I wanted. I never felt any pressure from Tyler. Not once. I was completely comfortable with him and trusted that he had my back 100%, which he did. I cannot say enough good things about Tyler. He made my buying experience so special and even fun. Go to Dave Edwards and ask for Tyler!!

Great place! Warm and friendly people who care about what they do for their customers. Fast thorough service to keep your car running great! Thank you to an awesome service department!

Great service very little wait time in and. Out less than a hour everything is explained what was done