Crieff Hydro Hotel and Resort Reviews

Really enjoyed this place and would highly recommend a visit

Beautiful location, super friendly staff and the food and drink were tip top. Great fun also!

First impressions were good. Liked the idea of 2hrs free childcare but anxious about how our 2.5yr old would cope with unfamiliar faces. The childminders were excellent and lo had a ball.

We paid extra for an executive family room because that was all there was available. I couldn't really see any qualitative differences to a normal room. Just a couple of beds + bathroom + tvs.

In general the whole place felt very crowded. Winter Garden packed. Pool packed. Breakfast Packed. Maybe the weather was just a little bit too cold for people to be outside. Fine, it's a popular place.

We were unlucky because a bunch of uni students were having their prom on the Saturday night. A group of them continued the party in the room next to ours between 2.30-3:00am. I rang down to reception twice and eventually it was sorted, but we were tired and grumpy the following day because our sleep was disrupted. Again, what was so executive about our family room when they put a bunch of party kids next to us (and the other families in the corridor)?

Did we get any kind of apology the following day? Nope. Any acknowledgement that there had been a disruption in the middle of the night? Nope.





Just poor customer satisfaction at the end of the day.

Stunning venue lots of activities for the kids. Entertainment was great fun. Gary Dunn is hilarious! Room was huge and very comfortable. Taff were all friendly and helpful. We will be back in the summer.

We had a wonderful two day stay. The room was lovely, the food was excellent, the staff were very friendly and so helpful.

Lovely bedroom and comfy bed. Excellent customer service. Very nice meal and breakfast

Fabulous for a short break! Thoroughly enjoyed it.

Plenty of things to do,lots of areas to walk about in,staff excellent.Pool was very busy as it was spring break.Would be even better in summer.

Lovely hotel, great amenities, great location, loads of activities to choose from (or do nothing if you prefer). Staff were very helpful, friendly and professional. Will no doubt return with the family next time. Highly recommended!

Comfortable well appointed hotel in spacious grounds

Lovely hotel with lots of activities for the kids and the adults

Fantastic 2 night stay at the hotel. Been here 4 times now. Would recommend to anyone. Great for kids too with loads of stuff on throughout the day to keep the whole family entertained.

Really nice place very friendly staff worth a visit

Beautiful surroundings
, excellent service, food lovely. Room very comfortable and spacious.

Great place to stay. Wonderful for children. Lots of activities for kids Several restaurants. Much the same as it was 6 years ago which was last time we were here. Self catering holiday cottages are very comfortable.

Fantastic place for family getaways. The kids love the Big Country Club

Scotland has a secret past Glasgow past Edinburgh there is a magnificent hotel with great chefs and great tasting food presentation outstanding great hotel if you have taste buds and you want them tantalizing this is the place to go with all the great activities place to take the children or just to get away great galleries magnificent chandeliers mirrors room s incredible atmosphere and lots to explore this is a feast for your eyes and feel your taste buds don't take my word for it you've got to go

Absolutely fantastic place to stay loved everything about the place

Nice place but chalet is a bit grubby need freshing up

There wasn't a very warm welcome at reception. They were more concerned with having the room paid for. No information about check out time or when and where breakfast was. I was given the room key and not even told which floor it was on. It was room 360, which had no lft access, which was difficult as I had just had an operation. No directions from the reception staff to the lift and I guessed it was on the third floor.

Room was small and on a slope but it was only one night.

I was looking forward to the Victorian Spa but was very disappointed. The pool was nice as was the steam room but surely the centrepiece should be the sauna. Enough for 4 people and since most people came in their swim shorts straight from the sauna it was very soon very wet and the wood was slippery to dangerous. One person even ate a banana in the sauna. I was more impressed with the leisure centre above the spa. Victorian in name only.

The main reason I am giving 3 stars is the Meikle Restaurant. I am lactose and gluten intolerant and the staff were very useful in catering to my needs. There was gluten free bread and dairy free margarine in the morning. The food was delicious and service fast and friendly.

The spa treatments were also first class and staff very friendly and professional.

amazing just a pity it is so far from home otherwise we would come to stay more

Recently stayed for 3 nights and were hugely disappointed. Definitely not worth the money this time, we had been before and wanted to return but wont be back again.
Stayed in a cosy cabin which was not the cleaniest and beds were brick hard. Marks all over the bathroom ceiling and generally needing to be redecorated. Ordered Pizzas the first night from the restaurant and they were rotten, cold and the mozzarella cheese was barely melted. No TV for 2 nights despite complaining, they did eventually send someone up on the Sunday to look at it but they said that they couldn't fix it and someone was coming on Monday to look at it but we were leaving that day so no use to us. We ended up checking out on the Sunday night very disappointed. Price certainly didnt reflect no leisure facilities, no tv and rotten pizza

Lovely place great place to stay to get away from it all. Lots if amenities for all the family.

Just popped in for a coffee ( and the cake was too tempting). The 'Winter Garden' tea - room is quite striking : when my companion and I walked in we both immediately thought either David Suchet as Poirot or Joan Hickson as Miss Marple.

The coffee was also slightly cheaper and much more nicely served ( table service, pleasant but not intrusive) than the ubiquitous 'High Street' chains. Don't be put off by thinking it's expensive.

The only downside is it's not in the town centre and is somewhere one has to deliberately choose to go to : I don't think a taxi each way would be sensible for a coffee, but having had a gloss through the luncheon and dinner menus for the next few days it is certainly somewhere I hope to revisit.

Fantastic hotel, plenty to do inside with gyms, pools and snooker.
Food and breakfast is top notch too.
The rooms may be a little pricey but it's well worth it.

Coming here last 7 years.
Our kids love it.
Will probably come next 7 years as well.
Last visit. Shine came off a little. Staff not so attentive . asked for 5 towels for room as 5 of us.
We are still waiting on the towels after 2 phone calls and a visit to reception.

Attended conference as a speaker. Great staff and facility.

An absolutely wonderful hotel with plenty of history, especially in its 150th year.

I will never be back.riped off with booking. Room 58 was very poor upholstery badly strained as was the carpet and smell of the bed definitely not a 4 star

Have stayed here a number of times. Great attentive staff food excellent alcohol a little on the expensive side but thats to be expected in this type of place. Location is superb and the surrounding grounds are really nice and well looked after. Perfect place for a mini break weekend spa is really nice and a decent sized pool. Some of the older rooms are in need of upgrading but by and large you will not be disappointed with this hotel.

Beautiful hotel and nice friendly staff, only downside is the food which is nothing special

Just had lunch at the hydro, excellent service. They are taking the precautions seriously and we felt safe and looked after. Well done and Iwould highly recommend.

Great service, if a bit hapazard at times. Some issues with cleanliness but dealt with by managers.

Great Christmas parties. Rooms are clean and well stocked

Absolutely fantastic staff who ensure you have an excellent stay. Would recommend to everyone. Food is great with an excellent selection at all 3 of the in house resteraunts. Not much choice if your vegetarian however.

WiFi is patchy and slow at best.

Move over centre park's... Just go to the hydro. Nicer food and much better value. Great for kids and parents. Loved it.

Lovely stay with the family. Very spacious room, good food, good service, great rural setting.

Stunning! Big fancy castle type setup, could get lost inside

First time I been to Crieff Hydro was March 2011, deeply impressed the dedication of staff and family feel I recognized. Since then, I back there for 2 Christmas alone but I never felt alone, staff around me made me always feel at home and all of them runs a mile for you. Met the owner as well, very nice and never forget about the pipe playing during my 2012 Christmas lunch by Stephen and his sons.
love to be back........

DO NOT BOOK WOULD BE OUR ADVICE. We were booked to go in December, we have paid our deposit and the balance is due to come off in November.
Given the current situation and travel restrictions in Scotland we called on Friday to try and rearrange our visit to sometime next year.
We were told No, they would take full payment and only consider any rearrangement in December.
Totally unhelpful and zero effort to engage or be flexible. Possibly the worst response we have had from any company during these difficult times.

With regard to your reply.

This was simply not the case,
We asked the member of staff to speak to management and let us know why we couldn't change our dates.
She called back and told us we her manager said "we are too busy to make booking changes".
Yesterday we called again and asked if there was any change to this situation, we were told no you would still take payment in full and let us know in December if we would be able to change our dates.
So we had to cancel and forfeit our deposit.
Who shall I ask for when I call as your staff wouldn't let us speak to a manager?

Staff friendly hotel loads of activity for children wide variety of food to choose from and staff were very helpful in the information of the hotel beautiful place and building we will be coming back thank you for our stay enjoyed it very much ....

Rooms were very good, slight issue with service at dinner however this was dealt with by the duty manager to my satisfaction.

Wonderful venue, with great staff. We wouldn't hesitate in returning.

It's a very large hotel and it's looking like a lot of people have stayed in it. Not the type of place I would want to stay in. Like Braehead on a Saturday afternoon.

Rooms dated. Staff are a total pleasure.
Some delays on service at lunch.
Afternoon tea not the same post Covid 19

Value for money, great food, loved the cocktails. Victorian Spa was nice and relaxing. Would definitely go back.

Disgustingly dirty room on arrival with seriously sloping beds due to uneven floors. (See photos) After complaining to a totally insensitive manager, room service attended and rammed two pieces of 3 x 2 and some plywood under the end of the More

Hired lodge in grounds. Spacious. Lots of amenities some free some paid. Plenty for kids to do. Lacked some basics but provided them when asked.

Having a ball great entertainment for the whole family

A wonderful place to stay with or without famiy. There are a vast amount of activities to keep the children happy. The child care lets mums and dads get a break too. They cater for animals.too.

Great venue in lovely grounds with plenty to do for all of the family. We ate at sister hotel Murraypark just a few mins walk and recommend it. There's also 4 destination chargers for your EV if you drive one!

On entering the reception area which is all flat, very good disabled access we attended the desk which is not wheelchair friendly at all. We were checked in to our room and informed of directions. On reaching room area, bearing in mind the More

Awful experience here some time back. Staff were rude, unhelpful and generally dismissive of complaints. Used to come here on a semi regular basis, wouldn't kennel a dog here.

Place has gone downhill, needs updated and staff need sacked. Real shame.

Friendly staff. Nice location in a small town. A wonderful place for a quiet holiday

Had a great time, enthusiastic helpful staff, comfortable room and great facilities.

This is a hotel for families. Don't go here if you don't love kids cause they are EVERYWHERE!!! Foods good. Just won't go back simply because we need a bit of peace and quiet when away from home. Staff excellent.

Fantastic hotel ..lots of activities for everyone to enjoy...highly recommend it

Went here for a weekend break the hotel was full of ignorant screaming children the food had to be sent back twice and then to top it off they tried to change us extra for the food we hadn't eaten don't think wee would go back.

This is a great hotel, very child friendly (but loads for the adults) and welcoming staff. Loads of activities, such as cycling, riding and golfing, or you can just splash in the pool (baby pool and jacuzzi included) for a couple of hours.

With plenty of hiking or flat walks taking you through pretty woods to lovely views in only a short while, it has the Highlands on its doorstep but everything in easy reach. Breakfast is good - avoid the 8:30-9:30 rush if you can - and even the fancy restaurant isn't starchy - you can wear jeans and polo shirt if you want, or dress up for the occasion.

Tips: Book ahead for activities like pony trekking or a Saturday dinner. Try the lawn bowls. The pool is basically empty at dinner time (6pm to 8pm). Walk up to the top of the Knock for lovely views from Perth to the Highlands.

Excellent weekend break. Daughter loved the swimming pool, soft play and the bouncy castle. Food and service and the brasserie was spot on. Lunch in the winter garden was relaxed.

Last minute deal.... Very reasonable. Staff lovely and friendly. Beautiful place.

Wonderful place for families. Food first class. Hotel and leisure centre was fantastic. Children of all ages really enjoy all the facilities