Crieff Hydro Hotel and Resort Reviews

We had lunch at the Hydro's bistro. The food and service were excellent and contributed to a great day out.

We were given an iris on gift for part of our 50 wedding Anniversary On arrival we were made to feel very welcome our room was ready early bonus ! So we decided to go for coffee in the winter garden cafe only to be very disappointed and disgusted with the furnishings badly in need of cleaning or be discarded thread bare and badly marked chairs people wee having to put napkins on the seat before sitting down we also as many of the people were having to clear the tables to allow us the eat and drink not a good first time impression . On the upside the food was good and pleasant staff

Amazing lodge just up the hill from the hotel with all modern furnishings. Loads of things to do for all ages despite some bad weather. Friendly staff and the overall feeling that they've really spent money upgrading accommodation led to an enjoyable stay.

Improved a lot from last time here last Easter...foods improved a lot and overall feel

Such a beautiful venue!Set within its own grounds which go on for acres!This has everything you would want from several restaurants, bars, treetop walking, bowls, Lazer tag I could go on!
Food is decent and the breakfast are well stacked, would advise getting down before 9 to avoid queuing.
A wee tip if your attending the hotel.witout kids, the Victorian Spa is childfree, but is limited so make sure you book in advance!

Seems to be the go to destination if you have kids and it's for good reason. Good selection of bars, restaurants and activities. Very family friendly. Breakfast was nice, although there was a 15/20 min wait. The kids pool is warm and a decent size. Only real criticism would be that the rooms are a bit tired and basic. Our TV barely had a signal. The grounds however are and beautiful and there is plenty to explore. If you visit here, take a trip to the town and grab lunch at Square Kitchen. We stumbled in one day and it was the best meal of our visit.

Great place to visit grounds are lovely and well looked after.
Rooms were lovely, clean and comfortable
Breakfast meals were amazing as much as you can eat what a great selection of everything from to fat stuff to healthy eating
Main restaurant can be a bit pricey in the way of value for money
Plenty of activities to keep the young ones active dancing swimming etc
All round I would say great place to go for a family treat for all ages

I absolurely loved my time at Crieff Hydro. The hotel attendants were polite and pleasant and the restaurant waiters were extremely proffessional. We greatly enjoyed the activities they had to offer, for example, air rifle shooting, 4x4 driving, archery, Lawn Bowles, and Laser Tag. Loved it, Loved it, Loved it!

Lovely hotel, couldn't fault it. Would live to go back soon.

I ll be honest, dragging the kids on a short break is never easy and always stressful, so my expectations for our trip to Crieff Hydro were suitably low. However, i have to say i was suitably impressed by the quality of accommodation, food, and kiddie friendly services we found on offer. We had a lovely week and made best use of all the facilities, and will happily return with the family

The fact they offer a fantastic quality childcare (nursery like service) is a winner for our young family. I was anxious at first to leave my child with the strangers. However, I was pleasantly surprised how professional the service is. Our wee one loved it!

The area is lovely too. We stayed in a cosy cabin as well as a hotel; and we liked both. They do care about the cleanliness and good customer service. We have now been there a few times due to good experiences and I am sure we will be back. I struggle to find any other hotel company that offers such a fantastic safe childcare option so the question is not ''if" but "when" =)

Great facilities. A couple of service issues and room a bit tired

A wonderful experience coming back here after so many decades of absence. Lots of things still the same and equally lots of things smartened up. However the food was a disappointment.

The venue was beautiful with ample parking spaces. Food served was excellent, both in presentation and in taste. Service was also great.

Hotel was a little bit to hot for my liking, and food was overpriced, but stay was good and kids club ace

One of the best wedding spaces rooms in Scotland. The staff are so attentive and cannot do enough for everyone.

A great getaway destination, with restaraunt and gym, also horse riding ,quad bike,s and other outdoor activitie,s also log cabin,s to let aswel as rooms

Great place especially the games service I really liked the instructors they were kind informative funny and very helpful

Excellent stay. Wife and kids had great time. My stay spoiled by rumbling noise in room from air conditioning vents to leisure centre......however this didn't bother the rest of the family. When I reported it I was (1) complimented on my hearing (2) told it would stop later on (3) offered ear plugs.

Was brilliant from start to finish, top service all the way it's stunning place, would recommend to anyone wanting to go loved it xxx

Neat, very good quality meals, friendly and helpful staff, beautiful hotel where you really get a 'spoiled' feeling! And the surroundings are beautiful!

Amazing service, great food just make sure to get the bit more expensive rooms!

Beautiful old hotel. Public areas like restaurants/reception are very nice. Rooms are a bit tired looking due to the age of the building and slightly dated furniture but are done up nicely, comfy bed. Saying that the view from our room on More

Very good food. I would recommend the Brasserie restaurant.

Cozy Cabin with log burner spacious and child friendly, ideal for a family break.

Love coming here, fantastic surroundings, brilliant accommodation and loads to do.

Great night stay away in October week. Lots to do for whole family and couples. Will definitely be back.

Extremely good value. Amazing place and location. Outstanding rooms. Clean and very comfortable. Plenty to do.

Enjoyed the archery with all the family5- staff really good! Room could be cleaner! Good storage space .

Great break first class dinner and wow what a breakfast superb.Room was lovely & we had a good nights sleep.60 different things to choise from to do.we were just chilling.Live band was a nice thing that we enjoyed.

Went for drinks but was harassed by wasps outside so moved inside for dinner only to be greeted by another 3 of them so we just left. Time of year and weather changes don't help. The hotel itself is a nice place to be. Would go back. In the winter.

Mattress was very hard, pillows very thick and hard. Tossed and turned all night and had a sore neck on rising. A mattress topper was put on when I spoke to the receptionist. More comfortable subsequent nights. Made a two hour round trip to get my pillows from home as housekeer said all the old pillows had been thrown out. Window, when opened, rattled with the wind. Had opened the windows as the room was very warm during the night and we couldn't adjust the heating. The bathroom was particularly hot. Floorboards very creaky and noisy when walking on them. Particularly relevant during the night when going to the toilet. Breakfast was excellent, evening meals we had I didn't feel were value for money. Massage and facial by Lyn was wonderful

One of the best hotels I have ever stayed at. The staff are fantastic and the management are always there to join in withe guests to make sure they are having a great time. Other hotel groups woke do well to visit and see how a hotel should be run.

This place is great for kids and families. Great accommodation. Great pool. So much to do inside and out. We went pony riding and segeway riding and loved it. Good was great on all three restaurants we tried. Especially loved the breakfast buffet.

Brilliant family owned complex. We've been coming here for years. Exceptional attention to detail. Always improving and updating. Something to do for all ages and interests.

First visit and most impressed. Beautiful grounds and plenty of choices for indoors and out. Pleasant staff and relaxing surroundings. One detail that I noted was the low down, very dirty windows and window ledges, on the lead up to the main entrance.

Only experienced the brasserie but was duly impressed. For the size of operation the food was high quality and tasty. Quite pricey for a lunch but the quality is good and the views from the brasserie are very good. Family oriented but everyone is welcome.

This was just a brief visit for lunch with family, we were impressed with the quality of food and the attentive service. Would definitely go back again.

Wonderful staff and family friendly location. Dogs also welcome. Loads of activities to do and sights to see. Whole family been coming for years for various occasions from birthdays, weddings and Ruby anniversary celebrations. Highly recommended

Lovely hotel and grounds, nice staff and the food was cracking but I felt the room was small and cramped

We married here late November of 2019. We had the most amazing time and were so very well taken care of from start to finish. Our master of ceremonies Steven McMenemy is an absolute credit to the establishment. Our ceremony was beautiful, in the pogoda in the Victorian gardens, rain, wind and all. Beautifully decorated with fairy lights and candles. He blended into our small party of 6 so well, he was always there when needed and seemlessly faded into the background at all the right moments. Despite being a small party, we were made to feel important and very well attended to. Steven dressed our room for us, changing it three times, each time he saught our approval- always nothing short of perfect, cosy and inviting. The service we received from him, Erin and the rest of the team really did make the day. We felt like Kings and Queens. Steven's attention to detail, picking up on what was important to us really surprised us and added to our day. Thank you Steven, you really did give us a day to remember and a lasting first impression of the Hydro. Our only regret is not leaving this review sooner!

The room and food have been excellent and the service is very attentive. The grounds and the facilities are good although some are a little run down.

Great Customer service from the minute we arrived at the reception right through to the fine dining in the Restaraunt and being entertained by the Mixoligist at the bar whilst making our Mojitos which were served in beautiful crystal glasses Exquisite touch followed by watching a Private party dance the Gay Gordon's Excellent stay and Highly Recommend and Commend All the Staff and Management @CrieffHydro

OK, but not impressed. We stayed in one of the cozy cabins and while the surroudings and the whole resort exterior were beautiful, the same cannot be said about the amenities.

Cozy cabin.
Tired.
We could not find it, the signage was missing/incorrect. The cabin itself is in dire need of some urgent repairs. The main door had gaps you can fit a stick through. So did the main bedroom door. Looks like that corner of the cabin sunk. The lock and the key cards rather dated and we needed a number of visits to the reception to get our cards changed only to be told it was due to our phones and cards. We stayed in a number of hotels and never needed to worry about this. The receptionists need to speak to the hotel management. And be more courteous and polite. Once we had a receptionist greet us. The rest of the dozens of times we were met with reception staff pretending to be busy to avoid contact.
Once inside, the cabin offers everything you need, but does not deliver to the description on the website.
The equipment and furnishings are rather dated and need an update and some repairs done. The log burner not working/blocked. Spent one whole evening blowing into it. I know it wasn't my fire making skills, as there was a bucket full of half burnt logs outside the cabin that showed that the previous guests had the same struggle.

Main hotel.
Dated.
For a 4* hotel and how amazing it looks on the website, the actual interior was shockingly dated. From the carpets, stairs, furniture, both indoor and outdoor, to the facilities. Most of it were simple quick fixes. It has seen its better days.
Looks like they either fired their maintennance team, or the management do not feel they need to invest.

Food/Restaurants.
Too expensive for not so special pub grub.

The kids menu lacked healthy options. The fish we ordered for our wee one came with a piece of plastic wrap on it!
All bread was white, no brown/wholemeal/sourdough...

Coffee in any of their restaurants and bars rather disappointing, tasted of cleaning products. Did not have full fat milk in any of the facilities.
The staff in the restaurants and bars were very good!

Staff.
Very friendly, most of them.
Receptionists. Ignored us.
The receptionist at the spa had no clue about their procedures. Could not explain what certain massages were about, eneded up leaving without booking anything.
The rest of the team were very helpful and friendly. The staff at the Big Country team were amazing. Our boy always loved going there and everyone we spoke to in the kids club were an absolute delight, they love the kids and the kids love them. The recap we got from our little chap was so tempting we were sad to be grown ups.

Pool.
Rather dirty. Steam room smelled of not sure what, but we were not finding out. The kids pool was very good, great move with the bucket full of toys. No water fountain in the pool area.

Gym.
Ok. Not much to add, a standard hotel gym. Lacked extended opening hours.

Recap from the perspective of our child, 2 1/2 yo, he thoroughly enjoyed it from the pool to the beatiful walks, big outdoor playground, the Big Country kids club, squirrels and rabbits everywhere, horses, ponies, stairs, lifts, anything and everything.

Recap from the perspective of the paying parent. Rather disappointed. Well overpriced for the experience we had. The little one had an absolute blast, but I am not sure that we will be coming back.

We even left a day early.

Bed was uncomfortable and no nightly live music. But enjoyed my stay no the less

Friendly and helpful staff, a great selection of outdoor and indoor activities and beautiful surroundings.

Stayed in one of the lodges with the family for 2 nights. Very nice with a log fire burner. Facilities are excellent. Bit of a shaky start as my wife was sent an email clearly stating a 3pm check-in only to be told it was 4pm. Just as well we didnt bring any frozen food. Immediately redeemed themselves with a courtesy call from reception checking everything was in order. Pool isn't massive but suitable. Food in the hotel seems expensive. Free 2 hour childcare slots as standard I think. Games room plus soft play. Plenty of outdoor activities as well

Venue was clean with most of it facilites up and running . Staff were excellent service good. Good effort to spite Covid 19.

We love Crieff Hydro. Such a family oriented place with staff who are so helpful and nothing is too much trouble for them. We always stay in the self catering lodges which suit us just fine. Big Country for the kids is just brilliant and my daughter looks forward to going and never wants to leave!

The accomodation is well placed and maintained. Spent time in the Victorian Spa, and other than having too book a two hour time slot a few days in advance, the spa was really peaceful and relaxing. I would also recommend high tea in the summer house!

Stayed here many times over the years with a group. Sadly this year there has been a decline in standard in various facilities. Small details, cut backs and poorer service, especially in the dinning room. Not what one expects from a top hotel. Watch out Hydro before you loose customers!

Great family resirt where children are really welcome

Lovely location, plenty to do for adults and kids. Good food, good service.

We got married here in Dec '05 and are revisiting. The Hotel is great, very welcoming staff that can't do enough to help and the restaurants are great. Still to revisit the whisky bar!

Great hotel. Very busy. Lots of staff. Christmas night was great. Food was good. Room was lovely and clean. And also enjoyed my swim

My family and I are staying here in one of the lodges for a holiday. The hotel is an amazing place and there is lots of things to do in and around the hotel. I highly recommend this place for either a family holiday or for a single person or couple

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Fantastic place. Brilliant staff and facilities. Lots to do for kids. Beautiful grounds. Top notch!

Fantastic venue for Christmas Night out, good value for money.

Had a coffee and a snack in winter garden and cannot say anything wrong about it. Lovely area with nice views and staff is very friendly.

Great venue for a Party Night! The band are excellent and the whole package is worth every penny!

Visited for the Spa Day experience it was very good.

The cozy cabin we stayed in was really nice, not too far from the hotel and facilities. It had everything we needed. One downside was some of the restaurants were closed to accommodate Christmas parties, which is what the staff were mainly dealing with, however that's what is expected this time of year, I would recommend the cabins and would go back one day.