Courtesy Chevrolet Group (Phoenix and San Diego) Reviews

Excellent from top to bottom! Second truck purchsed from Courtesy - nothing but top notch. Fantastic service personnel and great sales staff. I highly recommend Courtesy to anyone!

Tried multiple times to email and ask about a car, went in today and was rudely presented at the door but a rep, annnd? What do you want? Do you need help or something? Mind you I just walked in but NO NO NO THANKS RUDE! I ve bought 2 cars from here , had some hiccups but after this will NOT be returning and taking my business elsewhere.

My service tech Mark Singer was awesome and did a great job on my Tahoe. Tim Jackson, my service writer, was courteous, helpful, and professional - as usual and expected. The work was done as promised and to the estimate amount. I am very satisfied with my entire experience here at Courtesy Chevrolet.

Prior to my husband's recent experience I was a huge fan of Courtesy and not only purchased several vehicles from them, but also referred friends to them. Now with that being said, I will NEVER purchase from or refer them again! While our vehicle was being serviced $20-30 was stolen from it. I honestly don't care about the money, but what happened next is what has made me realize how little they value their customers. I will also mention that they didn't even remove the protective covers used during the service and my husband had to do it himself before driving home. Again, no big deal. The problem is when we called to report the theft an hour later, there was no supervisor available to talk to us. We were promised that the message would be delivered with high importance and we would be called back. Nope. And nothing the next day either. 3rd phone call and message we finally got a call back. Now my issue is that someone sat in the vehicle long enough to go through ALL the change and take only the silver and it wasn't noticed?! Yeah right! That and the lack of response is what has led me to believe that they don't value their customers and loyalty, so they will no longer get the same from me, but quite the opposite!

Excellent experience, car payment feasible for a new vehicle and Sales service was outstanding.

Over the years I have consistently received excellent service at Courtesy Chevrolet. Tim Jackson goes above and beyond to make my visit efficient, yet thorough. I always know I will be in good hands each and every time I take my car in for service.

The guys at the dealership are great i purchesed the truck at night and not just one employee stayed until the job was done and got to drive off the lot that night in my new ride thanks Francisco Blanco and Eric Real

Been here for an hour and a half for an oil change that I made an appointment for. They don't seem to be in a rush to get it back to me especially see that I am waiting in the lobby and took off work early to get the service

These guys are amazing! They are very efficient. I went to the service area for the first time and they made everything so simple. I love this place.

Alex Padron was extremely helpful! He went out of his way to accommodate my requests and sometimes hard demands! I have bought two vehicles from courtesy in the last year! I would recommend Courtesy to anyone! Thank you again for all your help!

great customer service by Steve and David. special thank you to Mario Ruiz for his friendly and excellent customer handling!

They ask to take your car one day overnight on a Thursday and keep it till Monday and don't call you when it's ready. Not professional at all.

No customer service integrity at the service center, asked a couple guys about the advisor I was assigned to and they advised they had no way to page him . Had an appointment set up for 11 and stood around for over 30 minutes, called advisor to his direct line never called me back or no follow up. Went across the street and was greatly welcomed by the Coulter GMC

Don t recommend. Went for an oil change and they didn t tighten the cap all the way. I went back to have them fix it and took over an hour just to fix what they didn t do right the first time. And didn t apologize once for having me come back or the long wait. The service used to be good when I first started coming here 2 years ago but not anymore.

Completely unprofessional. Called last night about a vehicle I saw online. I spoke with Ken & David Escobar; Ken scheduled my appointment for the next day at 9am, spoke with David after Ken and he told me they had more vehicles in my price range with the features I wanted. I get there today and David & Ken are too busy to keep their appointment with me so they send me off with Chris. Now Chris takes me to the used cars section and them informs me that the vehicle was sold late last night. I asked him how come no one called me to let know before I drove 50 minutes for nothing. His answer was thar David was busy, UNACCEPTABLE! Of course Chris proceeded to try and sell me a higher priced car/new car after I told them I WILL NO finance and I'm only paying a set, cash budget. Then, of course again, no other vehicles on the lot for me. Shady and no integrity.

I'm so very thankful for the help I recieved and the service
A special thanks to Luis Arturo Chavez for his amaizing job and to Ruben Martinez

Went to get a price on my trade in from their website. They these desperate leeches proceeded to call me 14 times over the next 3 days. I told them not to call the 1st time...but they keep calling...never with a price on my trade like their website claimed.

On 3-25-2019 I pulled into Chevrolet lot. I spoke to some gentlemen in sales department. Unfortunately as I pulled out to return home I backed into one of Chevrolet vehicles. I exchanged into with Josh & went home.
Josh called me this morning informing me that Chevrolet will not be charging me for damages. I'm very grateful for the way Courtesy Chevrolet handled this situation. I want to say Thank you again. The staff there are outstanding so I highly recommend Courtesy Chevrolet for your next purchase.

We are from out of town, had problems with our keyfobs, Called and talked to Robert this morning, he said he would work me in as soon as possible. When I got there he was very friendly and professional. There ended up being nothing wrong with the fobs, but they inspected my car and washed it--and didn't charge me anything. If I am ever again in Phoenix and have a service need. I know where I'll go--Courtesy Chevrolet.

Very pleasant experience. Jesse was great. Work was performed properly and quickly.

Tim Jackson addressed all the issues we had with my husbands car and fixed what needed fixing. He also gave us some literature on the turning radius of the front wheels on his Corvette Stingray which explained everything. The service issues were taken care of in a very timely manner. We appreciate having someone to work with who obviously knows what he is doing and enjoys his work. Five stars across the board!

My experience at Coutesy Chevrolet was nice. Nobody likes to sit and wait at a service or repair shop, waiting for their vehicle to be ready. Courtesy Chevrolet makes this experience as nice as possible. Every employee there is friendly and nice to all. It doesn't matter what your age, or ethnic background is, Courtesy treats all customers with respect. They give you a drink coupon so you can enjoy a beverage of your choice while your waiting and your advisor keeps you up to date on what stage your car is at.

I love my cruze. And my experience was great. Ernie hernandez did a great job. Didn't pressure me buy. Financial dept was Great
. as well..Eric lAnder was very helpful. And knowledgable. I would recommend and buy again. Thank you courtesy. Only chevy dealership that was able to get me into a new car. With my not so great credit. Awesome!!

Great service like always. Thank you for what you guys do for VETS.

Tim Jackson is the best Service Advisor in the business I have been bringing my Chevrolet Silverado truck in for Service since I bought it in December 2013. Tim has always gone out of his way to help in any way he can. Courtesy Chevrolet is lucky to have such a top notch employee. Thanks Tim!

Spare yourself the headache. i waited 4 hours when i was quoted 2. simple oil change with a tire alignment. they over charged me. didnt inform me they had deals that packaged everything i wanted even after i asked. not to mention i saw my car sitting in the bay for over 40 mins with nothing being done. and the techs smoking. then to top it off my PSI on my tires are alllll out of wack which should have been checked automatically. they took 20 off of my bill and added car detail. but what good does that do if they didnt even do what i paid over 250 dollars for.

I have never been treated so we'll by any other company.

I want to express appreciation and gratitude to the Ruben M. Words can't begin to describe it. Taking care of things like my car have to be carefully choreographed.There was startup issue and was battery probelm during weekend, and was looking for my helping man to get in timeslot at the eatilest. I could see Ruben's mind racing. He assured me that worst case scenario, he would make sure the service bill would be the most economical. They took care of it on the spot. ALWAYS happy with the service. No one likes to deal with car issues, but it s a great experience here. I appreciate knowing that you ll keep our cars running with little problems, as you look ahead to needed maintenance and let us know and decide what to do when needed.

I had come to the end of my lease and it was time to either trade, buy, or surrender my vehicle. I called and made an appointment. When I came in, the salesman, Ernie, was attentive and respectful. He helped me understand my options and make a decision. I felt he listened to me. The only thing I did not like about my experience - and have NEVER liked about the car buying process - is how long it took. I feel that in this day and age, certain things should be more streamlined. I was there about five hours, which is actually pretty good, but it was about two hours too long for my life. Despite that, Courtesy Chevrolet has treated me well, and I will continue to frequent this business.

My experience purchasing 2014 Chevy equinox at Courtesy . I drove from San tan valley to purchase from Courtesy because my mother had purchased her Malibu years ago an everything was legit. So I thought I would have purchased a good vehicle as well from this company just like she did.I am really regretting my decision to purchase from them. On May 31st which is 20 days ago was when the vehicle was purchased, at the time the trunk was not opening which I was ok with because the sales person said we will get that taken care of and fixed.(should have taken that as a sign) When I brought the vehicle in I think he forgot to schedule the appointment I was there for over 6 an half hours. Everything was fixed and he was really apologetic but that doesn't excuse what happened.Not even a week later the vehicle stalls out in an intersection check engine light comes on. Brought the vehicle back into service they gave me a loaner car while mine was supposedly being repaired. I picked the vehicle up they said everything was fixed the vehicle is good to go. Next day same issue stalling out check engine light is back on. It's very unfortunate that this has been my Reality for the past 3 weeks. 20 thousand dollar used vehicle with multiple issues. I should have gone else where probably could have a brand new vehicle with no issues for the same price. Very disappointing. Josh and Steve in sales have been very helpful in rectifying the situation which is greatly appreciated.

I normally usually have issues with some of the maintenance services I have had since I purchased my 2016 Truck from Courtesy Chevrolet in March of last year. It was actually the sales rep team supervisor, Mr. Renko, who was aware of the bad experiences I had and brought the issues to the service manager's attention. I was pleased with the consistent help Mr. Renko provides me every time I bring my truck in for service. What Mr. Renko does, is just makes sure I am always taken care of. So I want to thank him for his hard work and dedication. Also Matt from the Pro Shop; I received exceptional service from him today. This service pro has a lot of patience and I am glad he is on board. I left the dealership today feeling confident that what I explained what I believe was wrong with a certain install was not at all a delusion. It was explained to me that there was an issue with an after market install and Matt was able to get his service team to fix and correct the issue right away. Even though the install was not at all at the fault of Courtesy Chevrolet's pro shop the techs still went above and beyond to service my needs because the item I installed I initially purchased from the pro shop at Courtesy and I was happy with getting the help that I needed anyway. :D Thank you Courtesy Chevrolet
From a U.S. Army Retired Veteran

As always, it's such a pleasure to have Tim Jackson overseeing the work on my Saturn. He's on top of it, aware of what's due, kind enough to do the extras (looking up recent recalls for Saturns), gives me very accurate estimates of cost and time to get the work done, and he's such an asset to Courtesy Chevrolet.

May 2020
Went in for Oil Change and to have Transmittion checked on my Chevy Silverado. Everything was good!! Fluids checked and did a 3 mile test drive. I really appreciate the service i get and my advisor Bob very nice. Like the automative text keeping me informed too!
Kym Holloway

Juan panigua helped me get the best deals and discounts for a first time buyer. The staff at courtesy makes you feel more than just a customer but a friend in the business. They're realistic and straight forward about what you can buy and I needed this opportunity to someday be able to get the car of my dreams, thanks.

Greg was great through the whole process and it was a great atmosphere to be apart of

AJ is the Service Advisor...I love the service they provide. Service Center Rocks!

Good service with friendly people. I still feel like I got a good deal which is what a good salesman does. I will be recommending them to friends and family.

I found the dealership and it's personnel to be real people and not just sales commission motivated robots. Our sales representative, Dana Batchan, was exceptional! Our experience was so much better at Courtesy than the other Chevy dealerships in the valley. We recommended Courtesy Chevrolet to our neighbor who also had a great experience and purchased a vehicle. The warranty program is superior and the service agents are very professional. I will definitely be back in the future. Keep up the good work.

By far our best car buying experience ever. Joe Harjes was our sales contact and was professional, experienced and quick to respond. Mika in finance was knowledgable, explained in detail and went to work for us. No pressure dealership!

Fixed my truck had a bad fuel pump. Pretty good service

Excellent experience - our sales representative Lamar McLaughlin was easy and yet professional to work with and made the purchase of our new Chevy Equinox an enjoyable car buying experience - I recommend Lamar and Courtesy Chevrolet for your next auto acquisition.

My service adviser Ruben did an excellent job. He helped me select the appropriate inspection level, listened to me describe a potential warranty need, and set me up with everything I needed. He communicated well, and the dealership did a great job completing everything as needed, and fulfilling the warranty request in a timely manner. Thanks to Ruben and Courtesy for a fantastic first time interaction! I'll be back to Courtesy in the future.

I have had my vehicle for about a year, I love it! Your service department is awesome! Thank you!

Hayden was awesome and honest from start to finish. He definitely got my family what we needed. Thank you Hayden!!

I recently had the pleasure of working with Alex P on the purchase of a new vehicle for myself. The professionalism and empathy Alex P and the entire Courtesy Chevrolet team who I encountered made MY car buying process pleasant and memorable. I would highly recommend anybody who is in the market for a Chevrolet to visit Alex P and the Courtesy Chevrolet team, you will not be disappointed. Regards, John P

Reynaldo Blanco did a great job closing the deal. Debbie Dragger helped me with a key issue.
Thanks to both

Keith in service Rocks. The lounge is a homerun with outstanding customer service with manager Andrew and Danillela'd smile.

Y'all Rock

"Good Customer Service Everywhere"

One of the original car dealers in the state. They are really getting into the new electrics like the Bolt and Volt. They get the most in the area. They also have some used chevy sparks ev's . They were a best buy when new and are even better as a used car. Be sure to get one with the D C Fast charge pier. It's the fastest in the business.

This is the second time we come to Courtesy to buy a vehicle, and there s a reason why we keep coming back . . . They really make us feel as part of the family! Edwin Puga and Heston Cobb are the 2 sales people that were with us throughout the whole process, extremely patient, explained everything in detail, and never felt rushed to make a decision (which is super important when making a big decision like this one). I felt so bad that we made them stay after hours, but they stood until the end and made sure we were completely satisfied with our purchase. Also Martha in the financial department was super patient and explained everything we needed to know . . . Thank you all for loving what you do and really demonstrating that with your customers . . . For employees like you, customers like me don t just feel like another number, like one more sale, you make us feel like once again we re trusting the right company to do business with! THANK YOU KINDLY!

I bought a 2014 Hyundai Santa Fe from Joe Mitchell. Great experience! I would recommend going to see Joe!

David Bailey is an outstanding man answered every question I had, all while having a smile on his face, it's people like him that make dealerships like this one that make me want to come back

Very shady dealership, please stay away. Found a vehicle online and was going to purchase the vehicle. Called ahead to make sure that it was still for sale, the salesman told me unfortunately the vehicle had sold. I searched the webpage again the next day and the vehicle had been relisted for more money. Avoid this dealership as they are only baiting you into buying something more expensive.

Great environment and friendly staff. Easy buying process!

Absolute worst customer service I have ever witnessed. A online ad baited me into the store and then when we went to talk pricing there was 'fine print' on the online add that switched the price from $28,000 to $34,000.

Okay, my fault for not reading the fine print. After I informed the gentleman that I no longer wanted to do business because it felt like a bait and switch he began to insult me. After I walked out his 'Sales Manager' or whatever the fool was, chased me down in the parking lot and then continued to insult me. I thought the guy was going to hit me or the car I was in.

He then started chuckling after I asked him to move away from the car and I left.

#1 worst experience from a sales organization.

I am not a fan of this dealership. Tried selling me a broken lemon car

Benny was great

Started off with another salesman that failed to follow up with us in regards to getting us a better deal on a vehicle we were interested in. A few days later I called and spoke with Benny and told him how much we wanted to spend and the specific truck we wanted. He told us he would figure out a way to get us the price we wanted and he delivered. What I really liked about him was the follow up. He called and checked in with us always. He was very patient with us and never once complained about staying past closing time. He's great with customers and a customer service like his is hard to come by. He truly genuenly care and did everything that was in his power to get us the price we chose to pay. I am very happy to say that we walked out of there with a new truck and paid less than what we wanted to pay for it. We will most definitely be back to see Mr Benny on a future purchase.

I had the best experience ever after what I thought would be an bad experience. David Escobar was amazing and made my buying experience memorable. I would highly recommend him to my family and friends! Thank you David!

Lee Bommer was an excellent sales person. He did not push or use any tactics that would cause someone to feel pressured into buying a vehicle. He was very professional and allowed us time to look, consider and finally buy our 2011 Chevy Equinox. Lee considered who would be driving the vehicle the most and tailored the options and vehicles we looked at to match those requirements. Lee is a "People Person"; and it was a pleasure to work with him.

From our experience with Lee Bommer, to the used car sales manager, to the finance manager; we were totally impressed with Courtesy Chevrolet.

Thank you courtesy chevrolet for your time and your patience thanks sig Roberto magnificent treatment very kind thanks infinite

From the time I walked in the front door to the time my new truck was readynto drive off the lot people respected and treated me well. This is a dealership I recommend for everyone looking for a good deal and a trustworthy vehicle.

Great price, service, free oil changes, great car, very pleased!!

Today we will go to Phoenix as I would like to give one more star to Courtesy Chevrolet on my return he told them if they changed my opinion. Three stars goes by the seller Erik Real who attended us sincerely

Do not use this company!! I was skeptical after reading all the yelp reviews but decided to take the risk
and I paid for it don't trust service adviser they all lire

The worst dealership in the US. The Customer service is horrible, the manager is fake. They have wasted my time I sat there for 6 hours. They offered me a car for $38 thousand. When they checked my credit then gave me a statement, they changed their price to $42 thousand. When I talked to the manager, he was rude enough to say go out the dealer. Please people don't go their they will only waste your time, deceive you, and hurt your credit.

As they say buyer beware. Sales experience was great, up until finance gets involved specifically Misty. It's the follow up and maintenance issues you have to deal with after that make a Chevy purchase a regret. Don't buy the extended warranty they offer you. They sell it as bumper to bumper coverage including windshield replacement and paint scratch coverage. It is windshield repair (which you can get done anywhere for $25) and dent not scratch coverage. Love my car not the dealership.

Bought a car 20k got tboned 2 weeks later couple hundred miles.. Turns out car had 2 previous accidents and only valued at 13k. Didnt tell me about any accidents and charged me way too much unethical business BEWARE

Good Roberto Romero did a good job and sales department. Christian service to clients very good job thank you very much

I went to Courtesy Chevy and Kevin Colby helped me look at cars. Buying a car can be very stressful, but Kevin's attitude was positive and light hearted, which made my experience so much better than I expected. From the second I pulled into the parking lot I was greeted and had my questions answered without feeling pressure at all. Kevin worked with my budget to show me things that would be possible for me and came up with more options than I thought there were. He's great sales rep and has given me a good impression for the customer service Courtesy Chevy has to offer.

I financed a 2013 Chrysler 200 that immediately had issues & when I finally took to service they only fixed one issue & tried to blame other issues on recall which is irrelevant! Keep in mind all this happened within my first month of having the vehicle, then I no longer want this unreliable car & when I go in to try to possibly trade they treat me as if I'm a new client & not an unsatisfied customer & try to make me do the whole process all over again sending my loan to multiple banks & trying to get me to get a 2016 Cruze for $480 a month! & with all the different managers no one directs me right they all just have a rebuttal instead of a solution! Also my salesperson told me my vehicle would be certified then changed his story when i explained car issues. I thought coming hear instead of dealing with a smaller dealership would be to my advantage but I was wrong! Very bad experience & my salesman was Oscar Castro who was negative help to this whole thing, I'm letting them know right now they can have this car back!

Sincerely your unsatisfied customers

Payat Bowser
&
Ashley Alessandro

Definitely not what I was expecting. We went in to buy a vehicle at a reasonable price with our good credit. All the upfront talk sounded great. Looking at a used 9k vehicle. Price came back after first initial conversation and it was almost at 18k. Are you kidding me? They obviously tried to counter as my wife and I were completely not happy with the explanation of "fees". Does that justify another vehicle? I was hoping for a great experience at a family dealership. This is not the one. With good credit there's other dealers who want your business and not just the skin off your back...

Micah in accounting was very dishonest and shady when it came to finishing up paperwork. Would not do business here again if these are their values.

Everyone I interacted with was professional and friendly.

Kevin Good and all of the Courtesy Chevrolet staff were very knowledgeable and addressed all of our questions and concerns. They made buying a new vehicle easy and stress free. I would definitely recommend Courtesy Chevrolet to others.

I was happy with the car and the online discount price of the car I picked out. Past that it was a downhill experience. Being told the car had window tinting and nitrogen in the tires when it didn't was wrong. Then being told they cant remove the cost of the non existing window tint and lifetime nitrogen because they wont make enough profit off the car is ridiculous.I dont recommend this or any other dealership that forces mandatory add on costs to the vehicle the customer does not want.

Update: Dealership registered the 100 percent electric car as gas with DMV. Dealership Customer service said the electric car takes gas and I'm wrong. Now going though hell with DMV because car is 100 percent electric and requires special inspections to.correct title and registration.

Eric Steffes has been absolutely wonderful to us from the get go. He was very patient with us; even when we wanted to test-drive several cars to find the right one for us. Eric helped us search though row after row of cars making sure that we found the car that was just right for us with every option that we wanted and the best price possible. All the way through the deal, he was there with us, patiently explaining all of the steps we went through, even when it was after midnight when we finished.

Lucy Tucker handled all the financing for us. She was so great to work with because she always treated us with respect and Courtesy, pun intended. Lucy was easy to work with because she explained every paper we signed and even reprinted some of the documents when I had found some errors in the numbers. She said, All we care about is making sure that you are completely satisfied with everything we do.

Kelly Williams handled all of the final delivery of our new car to us. He was great taking time to go through the OnStar system and getting us setup with them. He explained all of the switches and levers and fancy new doodads on the vehicle and was extremely knowledgeable on all of the vehicle innovations.

I would, no, WILL recommend Eric, Lucy, and Kelly to all my friends, family, and anyone else I meet or speak with that needs help purchasing a new car.

The salesman was helpful and did what he could for us. The finance guy wasn't pushy about the upcharges. But it took waiting hours to get to the finance guy and finally sign the papers.

We looked online and had the car we wanted to look at and went to the dealership and there it was right in front of the lot. Joe Vassias met us and immediately gave us a test drive with the car.
My wife fell in love and wanted It! Joe and his manager looked at multiple options to find us the best deal possible and the rest was smooth and seamless. We highly recommend Courtesy of you are looking for a new car and ask for Joe when you get there!!

Nope is all i will say. Sales guys need to make sure they practice proper hygiene to.

AJ in Service Department is an asset to the business . Getting in touch with an actual person in the service department is very frustrating . The phone system is not the best ! I have called at 7am ...start time according to the website ...nobody ever answers the phone ! I hsve called numerous times during the day and have received the same result ...when I have left a message it is never returned .

It was very nice working with Phillip Kestner in the service department. He was professional, very helpful, and friendly. I look forward to working with him again for all my Tahoe service needs. Thanks again Philip for all your help!

No fuss! Service was completed successfully and in the estimated time. Thanks to Rob in the Service Department.

Alonso was who helped me with the purchase of my car and he was amazing. He answered all my questions straight forward, and made this process extremely easy. He was easy to work with and talk too. If i ever need to purchase another car ill be going back to Courtesy Chevrolet and looking for him.

I am giving this dealership just 4 stars since I have yet to experience their service dept. If and when I do need service on my car, I will change the rating. With that being said, recently, I had the pleasure of working with an awesome saleswoman, Brooke Slade. In an effort to avoid several salespeople, I decided to go a different route. I filled out the online request and received an immediate response. It was at this time I began speaking Brooke. She was helpful and understanding of my situation. I stood my ground and had a specific number in mind when purchasing a vehicle. Brooke was understanding and did not bother to pressure me to go above it. I like my purchase and would high recommend her for.

I was first attracted to the dealership with the huge Courtesy Chevy sign. Walking in we were greeted immediately by Jerry Monreal. Working with Jerry and his manager, Dennis was amazing, they answered every question we had, they explained how things worked and they made sure we left happy, I would definitely refer all my friends who are looking for new cars to Jerry, hes straight up and like he says, he likes to keep it real. I'm grateful for the amazing experience I had at Courtesy Chevrolet.

My visit today for an oil change and full inspection started off rough. I sat in my car on the drop off area for 25 minutes before anyone came to help me. The frustrating part was that all the cars around me were greeted and help first. Even the car behind me!!! So I bought it to someones attention and within minutes Jesse came to the rescue. Jesse was very very apologetic, got my information and had me checked in within minutes. My service was then done in less than an hour. Jesse came and got me, explained the results to me and I was on my way. Jesse's friendly personality definitely made up for the lack of service I received when I first got there.

I recently purchased a vehicle here and not only did they get me in and taken care of quickly they went above and beyond to not only help me with delivering my vehicle to and from the service center, when my vehicle had a unexpected mechanical problem, Josh and his service team helped me through the repair process and got me back on the road and a happy driver. I am very satisfied with this team.

We certainly were very impressed with the courtesy of all that assisted in my 2017 Chevy Sonic purchase. We were not pressured into anything, as we have seen at other places, which was great, instead we were treated with great customer service, and I am very thankful to Courtesy Chevrolet for make this an amazing experience."|"

As usual the team at Courtesy Chevrolet was excellent. This was my second new car purchase in as many years and as with the first time around my experience was amazing. Lamar is a pleasure to work with, he really listens to your needs and works hard to get you the car you want within your budget. Jesse was great helping me with the extras that I wanted to add to my new vehicle around my schedule. Russel made sure I got the best possible financing with extra warranty and insurance that seems like a must. And Jessica was patient with me as she helped my set-up my Bluetooth and On Star function. Each and everyone of these individuals made sure that all my questions were answered to my satisfaction and encouraged my to contact them if I can any further questions/concerns after leaving the dealership. My son asked my why I did not sure the Chevrolet dealership around the corner from my house, my reply "I feel comfortable and completely trust Courtesy Chevrolet"

Brenden and Victor Bustos were extremely helpful in getting me scheduled to have my truck towed in. Victor then took over and and not only addressed the recall issue, but also back servicing which I had not been doing. My Avalanche is now running great again!

It is a place k says pure lies of their prices and their cars yesterday I went to see a car k online 8000 after waiting for 30 minutes the seller returned with a paper k said the car cost more than 12000 I know k are taxed but that's too much so do not waste your time in that place they make you look nice but in the end they put things in your car or you need

It was a refreshing difference from the other car salesmen we had dealt with at other dealers. Ivan was extremely helpful in getting us what "WE" wanted at a good price. No shell game there thankfully! When my husband is ready to upgrade his truck we will go back there and deal with Ivan. I would recommend him to everyone. Great experience!

Wow were do I start, I inquired online and received call and spoke to a jeremiah the sales manager, we spoke about my personal past and I was asking for a opinion, he stated he did this for 15 plus years and he is very experienced. I trusted and believed him and went forth with having my wife apply as well. I knew and I even stated to him and 2 other individuals of my situation. And I did let them know if nothing can be done I completely understand but let me know. So that was Saturday here we are on Sunday and now Monday, I was contacted by him and we did have a good conversation and again my wife applied and he said he will call me back. Later Monday night I sent a text asking if he received my information and he said yes I will call you in 30min I'm with a customer. Never got a call or text or email. So here is Tuesday and I actually came in and tried talking to him. He is not In. So were does that leave me. I was told by his colleague that they were so busy and they sold 15 cars etc. I completely understand trust me. But we are customers, we are human. I've been in a high demand customer job/salesfor over 15 years I will always return my customers phone calls no matter what. But it goes past that what If i did have 750 credit score, how would I have then been treated. People it's not about me.. it's about treating your customers with the upmost attention, does not matter if it's over the phone or in person or with a 750 score or 300.. I would stay away if you need a dependable dealership that puts customers ahead no matter what circumstances