Comfort Hotel Harrow Reviews

good location next to a train station. clean rooms and friendly staff.

Friendly staff , clean rooms ideal place to stay tube station literally on the doorstep .

Got a quadruple room. Master bed was fantastic but I ended up sleeping in one of the additional beds that were rather uncomfortable. Room however was clean and good sized.We had breakfast there, plenty of choice and everything good.

Hotel the usual... Restaurant ordered food waited an hour.... Nothing arrived... Very poor

My guests were treated very badly. One of the staff was so rude - when asked for his name, he was hiding his face. Guests - be careful - this hotel DO NOT PROVIDE essential toiletries eg NO shampoo,conditioner,shower gel,or soap, but hand washing liquid soap was there. So guests be prepared. Look for an alternative.

Clean rooms, comfortable beds and good location. No frills not cheap, but neither is anywhere else in London.

This was the worst experience ever. On one of the hottest days this year, the air conditioning in the room we had booked was not working. The room was like a sauna. We had traveled to Harrow for a wedding. We were forced to get ready for the wedding as we were sweating profusely. We asked for a new room or to be transferred to another hotel. This was not possible. On our return from the wedding we found that the room was still without Air Conditioning. We were given a fan but this did nothing other than push hot air around the room. We did not sleep all night. It was cooler in the corridor and I did have to sit in my car with the AC on for a short while. A horrible end to a lovely day.

It was good enjoyed the sleep, however i feel the bathroom was way too small, like a cubicle especially with the door opening into the bathroom almost making you touch the germ filled toilet just to open the door to get out

Decent rooms, but had to swap room as WiFi access wasn't working on the floor we were originally on

Nice place. Staff are very helpful. Only reason 4 stars because the toaster was not working for our meeting!

Very clean and lovely room, spacious and very close to tube. A+

The lady working as night manager was the rudest person I ever met. I never met someone in my life in any industry so rude. She does not khow to manage challenging situation and do not let the time to the guest it the opportunity to explain them self. Worth customer service. Will never go back.

I have been staying here for 2-3 nights every Dec to attend LJCC. Always a dreadful experience but a less expensive "bad experience" compared to that I could expect elsewhere in this grim part of North London. The breakfast has always been poor and the rooms tired and noisy from the adjacent overground tubeline. This time my children & I stayed in a revamped room. It was just above freezing outside and not much warmer in the room. The heating didn't work & I had to borrow a portable heater from reception which they were using because they didn't have any heating either. The room was too cold for my children to have a bath & the hot water was slightly better than tepid. Guests from two other rooms I met on the way to a tired lukewarm breakfast had had the same problem. The hotel knew there was a problem & was just trying to blag it. We're stuck here another night but after problems four years in a row I'm finally done - I've said it before but this time I really really mean it

Great place for our 4N breakfast networking meeting.

Great place,clean with very helpful staff....would recommend and will be definitely using it again....

Great hotel, restaurant attached near enough, close to tube station aswell

Okay place. Spread over two buildings. Basic reception area. Okay breakfast

Location is good, but the premier Inn booking and customer service process is slightly laborious and it's internet reliance is inflexible

Good food good value. Has a left if needed lots of parking at rear

Very Nice, nice atmosphere, friendly staff , good view to Kenton high road & very relaxing

Very good but we tried to book a second night but they wouldn't match the price we originally payed even at 2100 hrs so we drove home!?.

The Premier Inn itself is completely modern. Bedrooms and bathrooms all well-equipped and were very comfortable, and also the breakfasts are a great start to a day in the Big Smoke. In addition, the hotel is great for transport and provides a direct line into central London on the Bakerloo Line. However, when it comes to the food at Premier Inn, it is fairly good and worth eating again. My only concern was that it took a long time to prepare (30+ minutes) but on the whole I highly recommend the hotel.

Ground floor room 11 in annexe. Room very dark due to shrubs and bushes growing over pergola. Can be noisy as room backs on to main door. Outside window is a hot spot for smokers so window needs to be kept shut in the evenings. Having stayed in many rooms in this Premier inn, this is the worse so far. Walls a little worse for wear. Bathroom suffers from a lot of condensation but have never had this in other rooms here before. Staff friendly and polite. Room kept clean. Hopefully when we come back it's not this room again.

Very poor hotel and upkeep, just besides the train track so unable to rest properly and very expensive for what it is.
I Won't recommend it for any situation.

Good beds, nice big room, and very close to the train station.

Clean room with comfy beds, as a light sleeper I could still hear the trains but they didn't wake my wife.

Not impressed with this place. When we arrived, it took about 20 minutes for someone to arrive at reception to check us in. The room had a funny smell and was quite dingy. Won t be returning.

Hotel as good as usual beefeater restaurant well no comment

Average accommodation. Room very small, but ok. Shower was rubbish, not powerful enough, unlike the cold tap on the sink which jettisoned water with a force akin to Niagara falls. At least there was parking, a rare thing in London. Route from reception to room was like a crystal maze challenge. Great location for Wembley.

Loved the hotel the locals are very friendly great restaurants looking forward to the Liverpool Spurs match !

Not Premier - very average. Room was clean but corridors outside room were not kept clean.
Direct access to London Euston using London Overground from Kenton station and you can also get into London from Northwick Park on the Metropolitan line which is a 10 min walk away.
Not a particularly nice area to stay in.

Good Sunday buffet breakfast . However, staff there are not always keeping an eye on the food and you might find empty recipients.

I was really happy... We stayed at the hotel for 2 nights and it was a best experience... Nice place with good rooms... Friendly services...

The room was disgusting. Blood stains on the duvey. The ceiling looked like it was going to drop in the bathroom. Very disappointed as we have stayed there before without any issues.

Not bad nice rooms , comfortable beds. Some areas could do with a few repairs ie broken glass in door to annex carpet a trip hazard at the door. 10 minutes walk to the tube direct to Wembley Stadium. The big downside is the noise from the railway which runs at the back of the hotel hence only four stars. All in all not a bad place would stay here again.

Convenient location for tube stations. Room standard for a Premier Inn.

Cute and we'll kept lodging on the outskirts of London. Close to Kenton tube

Great location for the underground on a direct route into the City. Fantastic hotel friendly staff a geat nights sleep zzzzz. Has a large superstore nearby 5mins walk. Eould always recommend.

Not impressed. Unfriendly staff and not very nice food

The new receptionist was not very welcoming when I checked in. The previous ones all know me well. My husband was displeased because the rooms were not cleaned. In the pasr they have always been cleaned daily.

Lots of stairs, no lift. Bit awkward. Very clean and tidy

Very clean comfortable and great location for access to London centre. underground station Kenton just round corner 2 minute walk Kenton to Piccadilly 40 minutes bakerloo line never had any food at restaurant so can t give my thoughts on that stayed in a family room ground floor room 31 on the train side could here trains but you would really have to be fussy for you to complain about noise will definitely book again

Heating was ineffective so we couldn't warm the room up. Had our catalytic converter stolen while parked there for 48 hours, and staff haven't got back to us about cctv

Good place to spend the night I would like to recommend breakfast but I can't no good staff very friendly

Secure on site parking & close to tube.
Cheap & cheerful base if visiting or working in London for a couple of days.