Comfort Hotel Harrow Reviews

Cannot recommend. I stayed at Premier Inn Harrow four nights because of work nearby, and chose it because of location. Not a lot of choice in the area. Appalling attitude from front desk staff; arrived early to ask if room was ready or if I could leave my suitcase, was met with 'For real? Obviously it's not ready yet!'. Yes, this is an exact and accurate account of the service attitude.

Room faced parking lot and so I was not disturbed by the train tracks nearby, but was kept awake by people walking in the corridor and stairs outside and above the room because of the thin walls. Weird smell in staircase and in room. The breakfast buffet was not impressing and the service to offer hot food was so slow I didn't have time to get any. The room itself although tiny was fairly newly decorated and clean, which is why I give this hotel 3 out of 5 instead of only 2.

It was fine, but housekeepers leave the window open and the room was cold. It take a long time for the room to warm up.

Could see trains go past out of bedroom window, rooms a bit tired, needs updating, but clean, good restaurant next door, reasonably priced, good access by train into London Central, which was what we wanted, plus reasonably priced, not like in central London,

Tasty food in clean surroundings. Toilet sink is blocked with newspapers & needs checking. Friendly staff.

I would definitely stay here again. Rooms were very clean, comfortable and great value for money. Beds are always comfortable to sleep. Good parking space.

Great place to stay overnight clean and well kept highly recommended

Poor nights sleep. Very noisy through out the night with the West coast mainline. If you like trains though.............

Travellers rest is a pub that has been around for years. Nothing much to say but lovely pint and good food menu .

It was difficult to sign into the internet so i just turned on my 3g.the rooms were good .there was a proper tv .the food was okay .it could be better

Good hotel. Ample choice at the breakfast buffet. Quiet and pleasant atmosphere

A lot of seating options and menu choices, but parking is not as close as it could be.

I love the food here its always been nicely cooked and well presented the staff are helpful and you are always greeted pleasantly. The only reason I give it 4 stars is that the ambience is dire due to the apalling redecoration by the brewery owners who obviously dont eat in their own establishments. Prices are reasonsble

Rooms are very small and they do not provide anywhere to put clothes. You can hang a few but there are no drawers. When the hotel is at capacity they cannot cope. We could only have one room key as they had run out. Breakfast at the restaurant is appalling. It was disgustingly dirty, food was very poor and the staff were extremely rude.

We needed a stopping-off point with parking, not too far off the M1 with good tube access. This just about ticks all those boxes.

But whilst there was nothing wrong with this place, we wouldn't rush back - yes, it was clean and functional, but the breakfast in the adjoining Beefeater felt a little sad, and the whole place just felt like it was in need of some TLC.

We'd stay again, but only if we needed it's functionality.

Great choice of a hotel for my elderly father and my son.
When fully booked, have a hard time functioning.
A little heavy on the incentives to upgrade to ultimate wifi..

Best hotel room i have stayed in. Room clean beds really comfortable. Just a bit cosy with 2 kids.

Our room in the Annex was too close to the two sets of external doors that slammed all evening and disturbed our 4 year old. Not enough signal to get ultimate WiFi. Annex doors didn't lock all night and no staff in the Annex building so felt a little uneasy.

Recently refurbished, the rooms are immaculate, clean and tidy. Staff are friendly. The Beefeater - Travellers Rest it is attached to is a but disappointing, food is okay but it takes an age to come out.

Great service and free parking for Central London meeting!!!

Normal Premier Inn; clean, reasonable rooms, reasonable price. Excellent location for access to Wembley.

School Trip - Rooms were not together upon arrival. Wi-Fi signal pretty weak.

Nice and handy for daughter at Uni. Our last stay was beginning July to see her graduate . Room was good, extra coffee and tea available at reception all made for a pleasant stay

Positive - Location is great and staff were friendly. Negative - decor is tired and old. Need redecoration.

Slightly underpar for a premier Inn. Staff very good but hotel could be spruced up a bit

Rooms are good but lift never works and outside could do with a refurb

Great location to tube station, 25 mins to centre of London. Spoons 8 min walk away.

Rooms are great as all Premier inns are. Nice and clean great bed but no hot water..don't book breakfast in with room it's awful...plus if you want to use the pub for a drink after a long day beware last orders are 10 and literally made to leave by 10.30.

Comfy & clean rooms, plenty of parking and only a stones throw away from the nearest train station.

Basic, clean, but itchy bed linen, cold, noisy, terrible nights sleep, only there for an overnight stay (thank God) prior to early morning flight.

Staff: Friendly and polite no real issues or problems.

Room: Pretty average, clean and tidy nothing to get excited about.

Wifi: Not great, I refuse to pay for WiFi so I was stuck with the free version which was okay until about 8pm when it ground to a halt.

Tea/Biscuits: No biscuits...



Assistance Dog: Not an issue at all, expect they didn't see the note I'd made on the booking but didn't become an issue.

This is a decent hotel although a bit noisy because of the nearby road traffic. That, however, should put you off because the rooms are clean, the staff is friendly and courteous, and the price is low to med. You get a better deal by booking double rooms because the difference between them and single ones, pric-wise, is small.

Cons - Probably the grubbiest Premier Inn I've ever stayed in, seemed complete pot luck whether you got hot water or not.
Pros - literally a 1 minute walk to Kenton tube station.

Ideal for a trip to Wembley disappointed with the beefeater on site it closed at 11.00 pm on a Friday whats that all about

Great staff good food needs heat bit cheap for london wysiwyg

Right next to train tracks so you will struggle to sleep

Reasonable price, good size room and new so in good condition. Food at the beefeater is what you'd expect, pretty average. Good location for getting into Wembley and central London. Would stay again.

Reasonably priced but looking a little tired: needs the Premier inn refurb!

Easily accessible from the station. Quiet rooms and friendly staff

So we had a lot better hotel room.
An extraction in the noisy bathroom.
The staff is him unpleasant limit.
The large park is its strong point and close to Wembley.

i have been to this hotel many times and ive never had a problem with any of the staff untill this somalian lady starts working. she asked for my id to confirm the booking so i have given it to her then she says to me that she has to keep the id untill i checkout when i asked for the reason she said shed tell me when i checked out and that she couldnt say anything now so i refused to stay then she decided to give me back my id i suggest you walk right back out if the somalian lady is there when you arrive

Food was great here with it being attached to a Beefeater restaurant. The accommodation is in a separate building which felt strange but once you're in your room it doesn't matter. Hotel is right next to Kenton underground so ideal for a trip into London (25 mins or so to Paddington)

So cozy, great place to take your shoes off after a long day 10/10

Value for money no frills but that's to be expected. Very helpful reception

Turned up this evening not enough staff so turning customers away

Not a bad hotel, area bit run down and was fine for what we needed

Beside the overground and underground railway but you don't notice the trains passing, very relaxing rooms and able to sleep well, very close to the train station and a Sainsbury close by with lots of shop's also close by

Group having lunch. Meal was nice but one waitress was quite rude and literally threw the plates on the table which alarmed us.

Wonderful hotel and staff were great and accommodating. However the pillows were so thin that it felt like your head was on the mattress

Nice hotel, clean rooms, friendly staff. Rooms look like they have been recently refurbed. Beef eater restaurant next door was good and breakfast was also serverd here in the morning also very good.

Lovely day out At London Zoo. Kids enjoyed it. More spacious than I thought it would be. Nice cafe. Premier inn good but avoid the Attached Beefeater. Service is atrocious Evening meal and breakfast!!!!

Basic but good service in hotel, restaurant next door is very handy

This premier inn could do with a refurb, it is clean and the bed was fine, just a bit tatty around the edges. One of the buildings does not have a lift, so make sure you book the other one when you call. There is some noise from the close by trains but we did not find this a problem. The main problem is the attached restaurant, just don't eat there. We only "expirienced" the breakfast it was horrible.

Hotel was located just of a bussy main road. Rooms where very clean and the bed was very comfortable. Didnt use the bar and restraunt but looked very bussy.

We stayed here as my son played rugby at wembley stadium. What a great place, very clean, very friendly and helpful staff and the food was really nice. The location was brilliant right next to two tube stations so easy access into London. We would stay there again for sure.

Reasonable price for a London Premier Inn. Right on the Kenton Jubilee line too. Centre of London 45 mins away. Loads of rooms and parking too. Guaranteed quality

Disgusted with this premier inn stay here every month for work never complain but rooms are substandard faulty lights showers toilets and generally poor service. Topped off today by third night in my 5 night stay telling the receptionist I had no towels or tea in my room only to be told there was one towel on the side and coffee .asked her to replenish whilst I bought dinner at the attached beefeater. Come back to room and nothing no tea no towels .... will never stay in a this premier inn again in fact travelodge here I come

It's a place to lay your head. Our room wasn't terribly clean, didn't even have any soap, and pillows as flat as anything, but it's a place to lay your head and it is conveniently located next to the underground (the sound from trains really wasn't bad or even noticeable after a while). The free Wi-Fi is rubbish and there is a charge for parking. Still, for the decent price, it did the job.

The receptionist was very helpful and friendly, the train passing can be heard regularly throughout the night.

Dont come here if you are happy, got refused a drink for being just that!

Very helpful, friendly staff, comfortable rooms, nice good at the beefeater

Lovely room and great services, only reason I didn't give 5 stars is because I was given the wrong room and had to use the sofa and curtains as a makeshift bed

Stayed for a few days. Restaurant was closed for renovations. Box breakfast provided was not ideal. Tube station was close by - big plus.

Very happy with facilities, only downside was our heating was working so a bit chilly but overall a good night.

Tidy convenient to central London 45 mins on Bakerloo line