The customer service is a joke! I think they don't even take their job seriously!
What reviewers say about Audio Technica UK
What does Audio Technica UK do?
Audio Technica UK designs, distributes, and manufactures problem-solving audio equipment, including high-performance microphones, headphones, wireless systems, mixers, and electronic products for home and professional use.
Are there any complaints about Audio Technica UK?
The critical reviewers wrote that customer service is a joke and that the company does not take its job seriously.
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Excellent! Had a faulty turntable that I bought from the amazon marketplace. The seller wouldn't cooperate with me and amazon did nothing however after contacting AT they sent me out a replacement, I couldn't be happier.
I struggle these days to play my LP's due to having Parkinson's disease and the tremors that can come with it so buying and setting up a new cartridge was going to be a daunting task and in fact I decided against trying to fit it. Trying the local dealers was proving fruitless so wanting to keep within the sound that I was happy with at Audio-Technica I contacted them in Leeds to find a very helpful and informative staff, the purchasing procedure went on weeks 'All at my fault due to illness but AT were always there to assist me and were happy for me to take my time...resulting in me attending their office in Leeds with my deck for the cartridge to be fitted by them all at no cost to me..the staff were pleasant and kept me topped up with coffee! I now have a run in time for the cartridge but its sounding excellent at the moment and my horns are singing sweetly. Thank you. Mick
Helpful customer service and great kit, bought microphones from here excellent quality.
Really nice customer service from Martin, he was really kind and helped me with a difficult return because of a DPD delay issue.
Lovely clean car showroom with polite friendly members of staff
I had a cosmetic issue with headphones after long term use. Customer service responding fast and efficient way to solve problem on proffesional level.
Very good customer support. Had an issue with a cable that was bundled with their gaming headset and I was anxious about having to go through an RMA procedure and returning the whole headset back but they were quick to sort me out with a replacement part without all that hassle. Nice headset too!
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About Audio Technica UK
Audio-Technica designs, distributes and manufactures problem-solving audio equipment. Initially known for state-of-the-art phonograph cartridges, Audio-Technica now creates high-performance microphones, headphones, wireless systems, mixers and electronic products for home and professional use.
Audio-Technica UK: A Leading Audio Equipment Manufacturer
Audio-Technica is a renowned brand that designs, distributes and manufactures high-quality audio equipment. The company has been in the industry for several decades and has gained a reputation for producing problem-solving audio solutions. Initially, Audio-Technica was known for its state-of-the-art phonograph cartridges, but over the years, it has expanded its product line to include microphones, headphones, wireless systems, mixers and electronic products for both home and professional use.
The company's commitment to innovation and quality is evident in all of its products. Audio-Technica's engineers are constantly working on new technologies that improve sound quality while ensuring ease of use. This dedication to excellence has earned the company numerous awards and accolades from industry experts.
One of the key factors that sets Audio-Technica apart from other audio equipment manufacturers is its focus on solving problems faced by musicians, sound engineers and audiophiles. For example, the company's microphones are designed to capture sound accurately while minimizing background noise. Its headphones are engineered to provide exceptional comfort even during extended listening sessions.
Audio-Technica also offers a wide range of wireless systems that provide reliable connectivity without compromising on sound quality or range. These systems are ideal for live performances or recording sessions where mobility is essential.
In addition to its professional-grade equipment, Audio-Technica also produces high-quality consumer products such as turntables and headphones. These products offer exceptional value for money without compromising on performance or durability.
The company's commitment to customer satisfaction extends beyond just producing high-quality products. It also provides excellent customer support through its network of authorized dealers and service centers across the UK.
Overall, if you're looking for top-notch audio equipment that delivers exceptional performance at an affordable price point then look no further than Audio-Technica UK! With their innovative technology solutions coupled with their dedication towards providing customers with only the best possible experience - it’s no wonder why they’re one of today’s leading brands in this space!
- Website
- audio-technica.com
- [email protected]
- Address
- 1221 commerce drive
- Categories
- Consumer electronics
