Comet PLC Reviews

Found all three items we went for. We were advised and helped by a really knowledgeable member of staff. Didn't catch his name but was an ex manager at Jessops and really knew his stuff. Will definitely use this branch again. Ten out of ten.

If they don't sell it you don't need it , a bit pricey a good place to see before you buy online of Amazon

OK staff good, but went in for tv and most of the tvs were for delivery from 10 to 21 days..

Didn't have what I was looking for but was still a decent place

The range of software is great but staff is rubbish there is nobody around to help and when you do finally get assistance they do not know about what is on offer.

Would not go back to this particular store.

Good social distancing but not informed we would have to wait until our turn to actually speak to someone, understandbly less staff and lots of measures in place but took longer to tell us it wasn't our turn and explain why than would have to answer the simple question 'are these all the irons you have!

Very helpful & good advice looking at Samsung tablet & his advice was the cheapest out of the 2 for my needs.

It was a merry go round !
Xmas temps !!! I dont know..
Popped in store today, was told the item that i wanted was out of stock.
I asked if they could order me my item. .
Was told they cant !
I would have to do it myself on line.
I left the store rather dissapointed !
Went on line , i was reluctant to pay on line.
So i rang the store. Only to find that i can ask for the item ordered by staff in store. Also to pay in store !!!

we went to currys yesterday to purchase a television the store assistant was amazing. he was so helpful he couldn't have been any kinder ...not in a smug salesman kind of way. he knew his product ....fantastic I would fully recommend

New store combination PC World,Curry's & Carphone Warehouse
very spacious electrical store well set out. Served by Craig one of the technician very knowledgeable young man and curteous.

Made a special journey 60 round trip to this store to collect a brand new computer. Upon arrival the store assistant presented us one in a box that had been previously opened. We asked for an unopened one and told that this one was brand new and the store had set it up ready for us to use. We Did Not want that. And since we'd driven 30 miles from Bridlington to hull we decided that we have to accept it. The assistant was extremely reluctant to take it out of the box for us to check it. We insisted and sure enough it had signs of previous use with fingerprints on the lid and keyboard plus a small scratch mark near the touchpad.

That's about 1% Mark up, so pay for it with a credit card and they'd be losing money if this manager is telling the truth.
See an old bbc watchdog programme about currys repackaging and passing customer returns off as brand new.

Appalling customer service
Staff does not want to release my order eventhough I have my receipt because I need to give them my 4 digit gift card number which I dont have it when I went to pick up my order
I thought official receipt is a proof of purchase
I am not recommending this shop.
Bad experience!!!!!!!
I will give not even 1 star
Should be Zero
Plus Customers were asked to wait for orders outside eventhough it's raining , this is my personal experience today.

A good shop for household appliances and electronics

New range cooker and American fridge freezer just bought from here..best shop I know for variety..friendly staff brill shop

Ordered a tv 5 days ago. Delivery was to be today. No tv arrived. Called help line, told order had been cancelled, no contact, no reason why. Just I have to wait 5 working days to get money back. Rubbish company. Atrocious customer service!!!!

Not bad but not as much selection as St Andrews. Cannot fault the staff in any way

Had an email confirming order and date to pick up when email received. No email so tried to check there own form does not recognise curry s order number web chat a joke. Worst customer service come across during lock down

I was seeking a battery for an alarm sensor. After a disappointing response from floor staff I went to Know how desk where the staff member searched the stock system , found them on the database and managed to get 2 packs from the warehouse. He made up for the poor response from floor staff. Well done that young man

Brought a new laptop, staff helpful in and out in 10mins result !

Waiting in covid times is appalling very bad very long prepare to wait a age

Staff as always busy talking to each other that's why better go to St Andrews Quay better service and much more choices

Went in to look at tvs as was told there would have been more stock today took 45 minuets to get assistance, it seemed like due to me being young that i was just being ignored and not taken seriously the guy that assisted me the other day was alot more helpful and kind

Not one member of staff approached us while looking at products. Had to ask them over. Girl unable to help told me to go home look on line and do research.

Not that well stocked when I went, queued to get in understandably only to leave with nothing when I got in. Should of checked online for availability to save myself from a wasted trip will do next time and just order online.

Visited the carphone warehouse here very good service and great customer service

3 shops in 1 is a bit confusing but you get used to it.

Came for a new microwave and had no problems at all. Staff are very friendly and helpful.

A very nice store indeed we came here to purchase a basic phone as a backup in the car phone warehouse area of the store. Although we was spending very little the staff were very friendly and helpful which was nice and made us feel like a valued customer. The shop is very clean and a pleasure to walk around overall highly recommend and a pleasure to revisit.

Michael assistant 22 dealt with us when we purchased a Panasonic t.v he was very knowledgeable regarding the product very helpful easy to understand and a credit to Currys 5 star service he's a credit to the company

Staff was so helpful would definitely shop there again

Good amount of stock which gives good choice and prices are reasonable. However, I don't like their staff trying to get a sale. I would rather be left alone to browse therefore I bought elsewhere

staff where very helpful at helping find what i needed and just at helpful when i needed to return an item due to it not being fit for use (to short) will definitely use them again for my tech needs.

There are big queues for refund and exchange. They should be double the staff. So the customers don't have to wait in the cold. Pick up assistant playing in the phone ignoring customers

Under tier 3 lockdown it was best to click and collect, didn't have to stand in a queue. Was very quick and staff member loaded purchase into car for us and kept distance.

Ordered a TV online, arrived opened, had no remote or power supply (adaptor). After calling support they told me it had nothing to do with them and to call Samsung. I Called Samsung who had me waiting for over 10 minutes to tell me it was not their responsibility and told me to take legal action in court against currys. I then visited the store in person to see the manger who went through the same process. As soon as the mention of taking them to court by myself and Samsung they accepted a replacement, free delivery and made sure everything was in working order by the staff when it arrived the next day. I give 4 stars and not less for the staff been patient, making sure everything was sorted, been helpful in the end and apologising as well as explaining the warehouse team should have checked all equipment properly and the detailed process of how they manage stock.

Customer service very rude talking and not helping only want leaving in shop

Waited in 2 queues cauze one was only for card, the second one said they don t have a paper odlr somethong so they couldn t do anything. and rn i am waiting and 3 sellers are just watching one at another and does nothing. Great.

Bought a new tv took it home..... then found out it was a old tv.

Won't buy anything else from curry's left an old couple. One with Alzheimer's without a tv. Never again

Customer service absolutely disgusting.NOT HELPFUL.

It is a virtual monopoly that does not provide consistent customer care in all of its stores. In Hull both of its stores are not easy to access for those customers without cars. Especially those customers who have difficulty walking.

Repair staff wouldn't deal with a broken Xbox under warranty and told us to go straight to Microsoft, last time I'll be coming here.

Click & collect.....waiting 35 minutes in a bay for my order.

Not very helpful was going to buy fridge and freezer and also a hoover the fridge we wanted was on display at 2 prices we asked if we could buy cheaper one and was refused and told they had none in stock and would have to order in so nikki More

Fast service but the staff sometimes try to trick you in to buying extras for something that you have bought that you don t necessarily need

Excellent service for my click and collect order :)

Hardly any stock held of pc components, so everything has to be ordered for next day delivery to store!

Terrible service waiting 40 minutes stood waiting to be told we was now second in line..they lost a sale.

Absolutely fantastic customer service I couldn't nock it although the product I wanted wasn't in stock he still looked to be sure, although Basingstoke and Portsmouth had it they couldn't get it for me but all in all fantastic service keep up the good work

Went to buy a tv. Had to que due to covid restriction's. Once in shop a girl come over and helped us out and advised us on the TV's. We bought a tv and soundbar. All was good.