John HoleReview ofComet PLC
Made a special journey 60 round trip to this store...
Made a special journey 60 round trip to this store to collect a brand new computer. Upon arrival the store assistant presented us one in a box that had been previously opened. We asked for an unopened one and told that this one was brand new and the store had set it up ready for us to use. We Did Not want that. And since we'd driven 30 miles from Bridlington to hull we decided that we have to accept it. The assistant was extremely reluctant to take it out of the box for us to check it. We insisted and sure enough it had signs of previous use with fingerprints on the lid and keyboard plus a small scratch mark near the touchpad.
That's about 1% Mark up, so pay for it with a credit card and they'd be losing money if this manager is telling the truth.
See an old bbc watchdog programme about currys repackaging and passing customer returns off as brand new.

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