City Chevrolet Review

Great experience here at city Chevrolet, Ask for Tito , great customer service

I've had my car for 2yrs now and I absolutely LOVE it! My salesperson Orlando was GREAT!! Despite the issues with the finance guy Diego. Will definitely look to upgrade soon.

Working with Ace & Scott was great, & made the process easy.

Tori was great. Gave me an accurate estimate on the time for my service and handled things in a courteous and professional manner.

Saleswoman was amazing, however when I asked the finance manager specifically, in plain English, "will you do any hard pulls on my credit" he lied to my face and said no (I knew it would do at least one). The next day there were 5 inquiries.

Called me SIX TIMES in an hour while I'm at work. Very unprofessional, and making me have to pull my phone out of my pocket during meetings to make sure it isn't an emergency.

There are plenty of dealerships in Charlotte. I went to another and found a better vehicle, for less money, and a lower interest rate. Their finance manager didn't lie to my face either.

My son was wanting to trade in his car and was interested in a truck. We had looked everywhere from Virginia throughout North Carolina. From the moment we met STEPHEN PECHA we can't say enough great things about him, Rick Hendrick City Chevrolet and Jon Puente. We were treated with great care and willingness to help find a vehicle to fit the need and budget. Super class act!

Ric Acurso did a great job. I highly recommend him and I will definitely order a corvette z06 from him next year

Was looking for a replacement to a totalled 2008 Saturn Vue. Wanted great mileage. A friend highly recommended the Cruze which gets 38 mpg. After going to my local dealer and not quite getting the purchase deal that I wanted, I called City and Sid told me that he'd beat my local dealers price by $500; the next morning I came in and bought the car at the price he promised. Great deal. Thanks for all your help.

Negotiated for a Chevy Bolt. They had one on the website as in transit. I called to ask if it would be in by Nov 30th and they said yes.

We came to terms and I put $1,000 down and stopped my negotiation with other dealers.

I was handed off to a half dozen different people apparently due to meetings and sickness and days off. They were *very* hard to reach.

On the day that I was to do the deal, I still lacked the written confirmation of the verbal agreement promised days before. After several hours of trying to reach someone in the know (the last day of the month, so you think they would be reachable), someone finally told me they would not have the car for several days or a week and they would honor our deal. Given the EV tax credit was going to disappear after what was to be a "sellers market" in December and needing to close the deal in November, I said no way. After more hassle on my part, I was able to get the deposit refunded (I was not worried about it as it was an easy-to-dispute credit card charge).

I suspect that they knew all along the car would not be there on Nov 30th and lied to keep a fish on the line. I asked for documentation that the car was originally scheduled for Nov 30th and I received no reply. If they update me with documentation that I can verify with their shipper, I will gladly update this review.

2 weeks ago I made a decision to get another vehicle. I am very happy with the service I received. The salesman Rafael Pena, was very professional and patient with me. He helped to make this process smooth. The Finance Manager Eric Duncan also assisted with making sure I could take advantage of the different service packages that will meet my need and budget.

Even the staff I didn't work directly with were friendly and inviting. Thank you guys.

Thank you Garret Williams!!! Garret took care of a smooth Chevrolet Silverado deal. Will definitely come back to seem him again!!!

My car buying experience at Hendrick City Chevy was the best I've ever had, hands down! I would recommend my salesman, Tyler Lynn, to anyone looking for no-BS, first class service. He and the finance manager, Anya (who was also amazing and super friendly), worked with me on getting the exact SUV I wanted at the exact price point I needed. They were transparent from the beginning on pricing and fees and answered all my questions quickly and with honesty. I would recommend City Chevy to anyone in the market for a new or used car and who appreciates integrity and an easygoing buying experience.

I visited Rick Hendrick Chevrolet for the first time in September 2018 at the time of Hurricane Florence. I had just arrived in the area from Columbus, OH and was introduced to Orlando Hall to be my sales
associate. I was super impressed by Orlando and can t say enough good things about him. He is very knowledgeable and has the integrity to keep the customers best interest in mind. Although I didn t make a purchase at that time, I returned now in April 2019 to seek ZOrlandos assistance once again I knew I could count on him to help me find the vehicle that would work the best for me at the price I could afford. He went above and beyond to to get a deal done for me and I am the proud owner of of a 2019 Chevy Spark. Orlando was able to make the impossible happen for me and I am forever grateful to him. I have assured him I am a customer for life and will be back when I m ready for my next vehicle. I highly recommend Orlando to any prospective Rick Hendrick customer.

associate. I was super impressed at what you guys made with by Orlando in every way and can t say enough good things about him. First of all he is

Travis is the best person on the planet. Not only did he get me an awesome deal he was so polite and made sure I didn't feel like I was going to take up residence at Hendrick. Even though I just met him today, he made me feel as if he has know me my entire life. Travis' picture should be in the dictionary next to customer service.

This is my second purchase in less than 2 years. I am very satisfied with City Chevrolet, specially with the Mr. Ray Espino, he always does as best as he can to help the customers. Once Again, thank you City Chevrolet and Mr. Ray Espino.

Just bought a corvette from them. Hunter did a great job as salesman and worked hard to get answers to all questions and make sure I was satisfied. Jason the sales manager was straight forward and very open which I appreciated. Overall a great experience!

Garret is the man. Got me in and out on a time crunch and didn t play any games with me.

City Chevrolet was Avery pleasant experience. We worked with Ian who made finding the right fit very easy. We were in and out very quickly and left feeling so relieved. Usually we dread buying a new car but city really changed our perspective, we will definitely be back in the future.

Fabulous service today! Huge shout out to Garett for working so hard!

Ok Want to SHOUT Out Tyler Lynn, For Great Sale Representative for my Mom (Mary King). He was A Very Nice an Respectful young Man.Thanks Ask for Tyler he Get U Rolling withA .

Ace is a awesome sale person took care of me like family. I'm city customer for life!!!

First time car buyer and I was educated very well from Garret Williams. He was fair and knowledgeable and I ended up buying the truck from him. I was looking for a fair price and after back and forth negotiation I felt comfortable with the purchase. I would recommend Garrett to my friends and family.

My husband and I bought a 2017 Silverado. Ace and Stephen were awesome to work with and gave us a great price on our trade in. On the other hand, the finance guy we had to go through was pushy and came off rude. All in all, we are happy with the truck we purchased.

Garret Williams. Awesome experience and got me a great deal. Totally a rock star! Go see him!

Always and I do mean always very friendly and professional. Easy process to check in and pick-up.

Buyers BEWARE picked out a vehicle that was available for transfer. Completed paper work vehicle was promised next day no vehicle. Ok the day after, get a call from sales rep vehicle is not at the location it was sold but we found one that will work with your finance equation same payment nothing changes but the vin. Bs but ok. Well shows me the new vehicle actually a bit better than what was picked out orginal. Well come to find out that was the wrong vehicle yet again. Sales guy was good an patient but as the customer I felt his counterparts gave him the run around. Mistakes happen but as the customer sale the vehicle I have paper work on, then show the wrong vehicle. Emotional roller coaster

Had a great experience purchasing my new Chevy Cruze with Eric Dixon. Working with the vehicle xchange program was easy and he took care of me trading from my old vehicle to my new Cruze!! WONDERFUL EXPERIENCE!!

HIGHLY recommend city chevy. I was on the lot just looking around trying to figure out some different options might consider and Ian approached me within the first few minutes and showed me around tons of different options.I didn't even have to go inside to find someone Ian came right out and told me everything I needed to know. Excellent customer service

Paul Diedricks was awesome! The process was so seamless and easy and he always made sure I was aware of everything going on!! Highly recommend Paul!

Treated like family everytime I visit this dealership. Go see Alp Arslan if you're looking for a great new or used vehicle!

Jason Tarlowe and Paul Diedrichs were FANTASTIC!!!! Incredibly professional, responded to inquiries via text and phone rapidly and looked to anticipate questions and provide answers. They also worked well as a team and stepped up as needed when the other ws busy elsewhere. I would five 100 stars if possible!!!

Orlanda was a great on helping me purchase my new 2015 chevy traverse. He is a great sales man.

LAYLA DAVIS and DERRICK WILLIAMS!!!GO SEE THEM!!! Great experience and First Class care from all of the wonderful people at CITY!!!

Garret Williams is something special. Very professional and knows his product. Kept us from buying a rental impala from Echo Park. If your in the market for a vehicle whether new or used I HIGHLY RECOMMEND YOU GO SEE HIM!!!!!!

City made my car buying experience amazing! I wasn't looking forward to buying a new car because of the hassle that usually comes with it. I worked with Ian Garrison and he was SO helpful. I have a very busy work schedule and I wasn't sure when I would be able to come pick up my new car. Ian personally was able to deliver my car to my house after everything was signed so I didn't even have to worry about making multiple trips to the dealership. City Chevrolet and Ians customer service was outstanding, I will definitely be back!

Came in looking for a truck and was greeted by a younger sales man named Lukas P. He took me over all the options and offered a pretty good deal. Will be coming back with the intentions of leaving with a truck next time I come.

Orlando Hall is a Super Sales Guy! Very professional, Courteous, and super knowledgeable! We enjoyed Mr Charles Harris how he handle our deal! You guys are our heroes! Thanks so much!

I WAS VERY PLEASE..THEY WENT OVER AND BEYOND TO MAKE A WAY FOR ME TO TRADE IN MY KIA SOUL FOR MY NEW EQUINOX...CITY CHEVROLET YA'LL ROCK KEEP UP THE GOOD WORK

City Chevrolet was such an easy process.... I ve bought a lot of cars and it s never this hassle free. The whole dealership was very friendly and helpful. I worked with Ian who found me a great car in my budget. I didn t feel like I was being hassled or ripped off like most dealerships. Anya and the finance department were great too. I will be back in the future.

The service department took a turn for the worst the service writers are absolutely rude and show no empathy towards your situation. Until the staff is changes I will not return. Very disappointed.

Brand new truck, lotsa issues, your staff worked to resolve and were nice about it.

Carson and Paul did a great job. Will return to by our next vehicle. Great experience!

Very nice staff. They will go beyond call of duty.

Travis Boone, Jason Durr and Justine Lane do an EXCELLENT job of taking care of ALL my vehicles. They are just AWESOME!

This past weekend my wife and I had a wonderful experience at City Chevrolet, The sales team of Tim Dobbins, David Foy and David Bellen went above and beyond the call of duty. They all treated us with outstanding customer service, listened to our every want and need, and fulfilled them all. could not have had a better experience anywhere else. Thank you for all that you do! I will highly recommend City Chevrolet to anyone in search of a vehicle.

Very helpful in parts. See Quinn.
He cares.

Had a good time with Ace and I have had a good time if you need a truck go see Ace.

Had an appointment for an oil change at 1000. 1.75 hours later, my car still hasn't even gone back!! Tired of poor excuses. If they take walk-ins, they should honor those with an appointment time first! My first and last time at this dealership!

Travis Bryson is such a wonderful dude! He worked so hard with us to give us as many options as possible and we came out with a wonderful car in the end. Thank you for everything!!

After visiting 5 other dealerships and conversing with 3 more over email and phone, I was satisfied with the offer at Hendrick's City Chevrolet. But then my planned Christmas gift for the wife got caught up and I was notified that arrival would be after the 25th. Deal breaker. But Michael M. and Scott worked hard to find other options before one was brought down from VA that was the exact spec as the original.

Problem was Tuesday, new ride in transit Thursday, and they had it ready for me to surprise my wife at noon on Friday.

Good people that put forth the effort. Thank you gentlemen.

Salesperson Garret helped me find the car I want and got me the payment I needed.

My boyfriend and I had a great experience at Rick Hendrick s Chevrolet working with Garret Williams. He was extremely knowledgeable and made our car buying experience wonderful. He worked diligently to get us exactly what we wanted and made sure we were confident and comfortable with our purchase. I would highly recommend working with him if you are in the market to purchase or lease a vehicle. Thank you, Garret!

We have used the collision center many times over the years for repairs to our company vehicles and always recieved excellent service and quality. I trust them with my company vehicles and have used them to repair my daughter's vehicle when she was involved in an accident. Thanks Bruce Nalewajk for taking care of McKim & Creed's fleet.

You'll Be Sorry!!!
We purchased a 2011 Chevrolet Equinox with 100,804 miles on it and after only six months and 6800 miles later we had to replace the transfer case for $2600.00. They offered to help with the repair cost with a pitiful $200.00 discount.. NEVER AGAIN!!!

My son bought a 2018 Camaro from City Chevrolet and as the co-signer I was involved in the purchase. Orlando Hall was a great communicator and made the process very simple, making sure we understood every step along the way. 5 stars for Rick Hendrick City Chevrolet and 5 stars for Mr. Hall.

Here is an update to my review i wrote 2 wks ago:
July 15 2015
After having a confrontation with one of the salesman bc he lost my drivers license and paperwork and then lied about it I went back up to the dealership to get the issue resolved. I was highly upset and irrate at the salesman who lied on me for no reason . I ended up talking to the manager his name was Mike. He was very sincere and listened to me vent the whole time. He even helped me get a newer car than what I had and with way lower payments even though I didnt have much to put down. I also got an extended warranty and gap coverage to go along( hope I don't need it)

He and Kenny Pritchett answered all my questions and concerns and I left there a happy customer. Mike I am very grateful for your compassion and understanding. You are phenomenal!! OH and he was also able to recover my drivers license and personally handed it to me!!(icing on the cake)

When its time to trade in I WILL BE BACK AND ITS ONLY BECAUSE OF MIKE!

July 14, 2015
The first time I came here in November my experience was A1 . I got in a wreck a couple wks ago the other party was at fault. Totaled my car. I came here again and was basically being bullied into getting a car I couldn't afford. I repeatedly told the salesperson and finance mgr (older white lady) that I couldn't afford it. After being there all day I was tired and wanted to reschedule for a day when I could bring more cash. Total waste of my time and noticed I was treated better the first round because I had money to put down. I will be going elsewhere. Very dissapointed.

Eric Dixon is outstanding, answered all our questions... highly recommend to anyone who s looking for nice dependable cars!! And Ebony!!

Fantastic people there. Just bought my second car from there and can t say enough about the amazing team of people they have. Paul was my salesperson and he was awesome. Incredibly helpful, great communication and follow up, and very responsive. Disclaimer - I used to work for Hendrick Automotive Group, and my experience there as an employee is why I will always come back. Their focus on customer service and doing things the right way is second to none, and a lesson a lot of businesses could learn from.

City Chevrolet and "Ace" was awesome with the purchase of our 2015 suburban LTZ... I highly recommend them on your next purchase.

Your service team is great. I have a problem with the sales tactics. Calling me to say you want to put me in a new truck and never follow through with the sale. Finance manager calls me to say he has assigned a sales person to work with me and they never called. I kept getting calls and emails from Customer Care for 2 weeks asking me if someone is working with me and I told them no each time. Customer Care apologized each time and finally asked me if I would work with someone else. After 2 weeks of games I was done with this dealership. I guess he made his numbers and kicked me to the curb. I don't like those games and I don't like that you wasted my time. More than likely I will do business with another dealership for my third Chevy truck.

Joy was certsinky very patient i had tk come back 2 times before but she worked very hsrd snd was very professional

Milos,Kettrele & Rusty Roddey were great to work with.

I compared all the big national dealers...Hendrick City Chevrolet was the best!

Ace helped me and my wife out buying a new vehicle. He was honest from the beginning and did everything he could to see that we were satisfied. We left in a new vehicle and a much better situation. Definitely recommend them.

This is the dealership that truly goes the extra mile for its customers. Garret Williams is the salesperson to see at Rick Hendrick City Chevrolet. He's been a friend of mine for years, whom I've gotten to know personally, and has never let me down when I've sent coworkers, family members, and friends to on several occasions to buy vehicles from him. Just taking the extra steps that he takes is the driver for his success. Garret has sold several vehicles in the referrals I've sent him, and I've always heard positive and great responses from everyone. Garret's desire to answer every question without hesitation, and going above to show / train customers on things has definitely created repeat customers and true relationships. Thank you Garret Williams for allowing my friends and family to entrust you with their purchases, and taking care of them the ways you continue to do, It truly means the world to not only them, but myself as well. -Matt P.

UPDATE: After leaving this and the Yelp review, I personally spoke with Cam Stewart, the general manager of the dealership. He was understanding of the problem and led me to believe that he would look into working with me towards the purchase of a newer used vehicle. I explained how I'm not the richest person, and my limited but firm terms, and he was willing to find a vehicle on the wholesale market to satisfy my terms and desires. Immediately after speaking with him the first time, it was clear he had NO desire to work with me, and made zero attempts to work with me further. Just like every other time, I had to make the first contact by texting or calling him first. On a whim, I went to another local dealership, and they gave me a SMOKING deal on a used car, without me ever telling them about the City Chevrolet story. Get in touch with me if you want their contact information. City Chevrolet WILL disappoint you if you aren't there to plunk down $50,000 dollars or more. It's absurd that they don't try harder, because there are other, better Chevrolet dealerships within thirty minutes of these guys.

Original review below:

City Chevrolet fumbled my service appointments, broke my door handle due to negligence, then lost my car while it was on their service lot. I'll keep this brief, but you can head over to their Facebook page to read my in-depth reviews about what happened.

How can you like this dealership? Walk in with big money for a new car. How do you get a terrible experience? Literally anything else. If you go through all the social media reviews of this dealership, the people who left a good rating/review are the ones who walked in with $50,000 for a new truck, or $100,000 for a new Corvette. Anyone who came in for a cheap car or service probably got screwed over in some way, and at minimum left the lot feeling slimy. Don't take my word for it, check out all the Yelp reviews, Google reviews, Facebook reviews, etc.

This is a dealership where the people at the bottom are the nice people who care about the customers. Their management and sales staff, however, only cares about the money you bring. They genuinely do not care about customer service or experience unless you bring good car-buying money. Caveat emptor.

Courteous knowledgeable and understanding of the work to be done making it right and getting your vehicle back to you

I communicated with the dealership via email about a particular vehicle listed on CarGurus. The dealership was very responsive to my inquiry and set me up with a sales associate. I made an appointment to see and test drive the vehicle. My wife and I drove nearly 2 hours to the dealership. I even emailed the sales associate with my ETA to the dealership. When we arrived we were told that our sales associate was helping another customer and they handed us off to someone else. After waiting appx. 15 min. they brought the vehicle up for us to test drive. I noticed immediately when I got into the vehicle that the check engine light was on. My wife test drove the vehicle and she noticed that the vehicle was missing when she accelerated. When we returned to the dealership, someone else came to talk with us. When I mentioned my concern about the issues with the mechanical function of the vehicle. He told me that the vehicle would be fixed before we drove the vehicle home. Assuming that we were going to purchase the vehicle. I asked him to have the vehicle checked out by a mechanic and then we'll talk after they figure out what was wrong with the vehicle. He agreed and asked that we check back in a couple of hours. My wife and I went to lunch and discussed the entire situation. And we both had a bad feeling about the vehicle and the poor service that we received at the dealership. We decided not to return to the dealership and I expressed our concerns when the sales associate called to say that the check engine light was off and it was either the gas cap not being tight or the sunroof wasn't closed completely. We will not return to this dealership. I have heard good things about other Hendrix dealerships on both Charleston and Atlanta. We're planning to give them a try to earn our business.

My husband. And I had a great experience! We would recommend. Mr.aryers and the Hendricks. Team to anyone! We were very pleased with everything!

Jay Hall took care of me and my wife, we purchase a Chrysler 200 and my wife loves her new car. I would definitely be coming back to him again this time I'll be trading my BMW and look forward to work him in the near future. Thank you Jay Hall for the best sales experience.

We bought a new 2019 Blazer from Garret Williams. He is totally awesome. Great personality and very helpful.!!

Garrett Williams he was a great sales man. If I come back he will be the only sales person I will work with.

I bought my 2017 Chevrolet Silverado there from an awesome salesman name Garrett I love my whole experience with this dealership and I would go there again

Service advisor was very very friendly like we have been friends for years. Also happy birthday to him this Saturday was his birthday!!!

I've been waiting on a part that was supposedly on backorder. However, I was advised that the part was located on and being shipped (overnight) on Wednesday. Today's Friday evening I never received a call letting me know if the part has came in. And I honestly just want my vehicle back. Because it seems that the individual that was assisting me was annoyed because I asked to hold off on "recommended services" that aren't even due yet. I'll be calling back on Monday if the part still hasn't arrived I'll just be picking my car back up. Because in the past when I've received my car back extra miles we're on my car and, my tank went from right under full to half a tank. Even though the car was supposed to be parked waiting to be repaired.

Wow! What an experience! My boyfriend and I were first time car buyers. And everywhere we went we either got a crappy salesman, the inventory didn t meet to our needs or the prices were ridiculous. When we walked through the doors of City, we were greeted by Mr. K. Orlando S. Hall, what an amazing human being! Very direct, and also very on his toes. As we were checking out vehicles he never stopped looking for more options. He never settled for just any truck, he looked out for our best interest. He met all of our needs and gave us a great deal on our new truck. He helped us get financed with us BOTH having NO credit! That man is a blessing and I will forever be his loyal customer. We were there from 10 AM and he didn t stop working his magic until we left with our truck after closing hours! If you are serious about buying a vehicle that meets your needs, want great customer service without gimmicks or feeling like you re being pressured, I 100% would forever recommend Mr. Hall!

Garret Williams was wonderful and gave us an excellent customer service!

Thank you,

I went to buy a car with my father today and Garret helped me out and was the best. He helped us find a nice car that I makes it look like a car from the movies. I really respect the hospitality he showed us today and would come here again if needed. Thank you so much again Garret for everything.

Rep was polite and worked with me to get me taken care of as efficiently as possible

Great place to do business fire honest and great attitude towards all the employees there would recommend this company to anyone and everyone

The customer service is super Duper horrible at Hendrick Chevrolet.

I still have a constant knocking noise in my vehicle since I purchased it 2014 that no one can seem to resolve. I had body work done on the vehicle August 2017 however the headlight was malfunctioning... my issue was just resolved two weeks ago.

I will say that Saverio the customer service representative I was dealing with on my last visit was super Duper friendly and helpful. However it should not take several calls to corporate office to get the treatment that customers deserve initially!
Mrs. Hardin

PS I still have not received an email with the survey!

This is the place to go when your looking to buy or lease a new car or truck. My wife and I got a 2014 Malibu and Silverado crew cab from City Chevrolet. Their service dept and and customer service went above and beyond my expections. David Foy, Andy Davis, Sidney Camp and Andy Snider are the people who I dealt with at City Cheverlot, Rick Hendrick should be honored to have these guys on his team !

Don Blaney

Do not buy a Silverado truck and for the love of god do not get it here.

I got a new work truck from this dealer it is a 19ft 2500hd workforce edition and is sold as a work truck. Well my office did not realize the new models did not come with ANY storage other than glovebox. When I say any I mean no center console, no ashtray not even under the back seat or the hidden cubbys the rams have. When I called the salesman and said this won't work as it is a work truck he gave me a well yea that's the way they are and hung up on me. I tried calling him back thinking we got disconnected and left multiple voice mails and he never called me back so I got my office involved. The VP called and left him voicemails as well and never got a call back.

The 110v inverter never worked since we bought it and I took it back here for its first oil change with an appointment and told them to look at it while they were at it. After 3 hours of waiting all I got was have to bring it back and leave it and get your stuff out. Well I made an appointment and brought it back on Friday with them going to give me a loaner to get home and back.

I get there to drop it off and was told they going to get me something from enterprise and it would be faster if we shuttled over there. So I take my stuff that I want to take home with me and load into there "shuttle car" and we head off to enterprise. They drop me off at the enterprise 3 miles down the road and the wait starts. They guy there did not have a reservation for me and could not get the service department on the phone to get the authorization to give me a car and this whole time I am waiting outside in 90+ heat because of enterprise not allowing anyone inside due to covid. So after 40 mins and me trying to call them as well I try the parts department and tell them to go across the isle and get them to call me.

After all this waiting and calling I finally say screw it and start walking back to the dealer. About half way back they finally call me and I tell them to come pick me up and take me back to my truck. They say they sent someone out to get me but I never saw them and ended walking all the way there in 90+ heat carrying luggage with no water.

Come to find out the service guy did not tell the shuttle guy the right enterprise and they don't know how to pick up a phone.

I wasn't satisfied. I went there for a new driver side mirror and wheelcover.however they were able to out the mirror on but not paint it and when I spoke with someone over the phone I gave my Vin number and was told they had the wheel cover for my car in stock for $67 when I got there after they put the mirror on I told they would not be able to paint it also the wheel cover was $95 and they didn't have it in stock. I was pissed because they knew that before hand and I surely would have taken my car somewhere else had I be aware of the halfass service I received. I feel cheated!! Oh and they would order me wheel cover and I would hear from them the next day which would have been Friday or Monday. No call or email from them.

Great experience, even with kids, sales guy Garret was great with my younger children

The sales staff at City Chevy was wonderful. We had a new member to their staff and he done a great job. If you want a great buying experience stop by and let the staff at City Chevy take care of all Automotive needs.

Garret Williams was excellent to deal with. He made the truck purchase so easy. I strongly reccomend Garret Williams and Rick Hendrick City Chevrolet if you are in the market for a new or used car. Nothing but first class!!

We have purchased a few vehicles from this dealership. Always amazing customer service and experience. I recommend them highly.

We bought a Chevy Traverse redline from Paul and Andy. They were amazing. Easy to talk to, no BS. I told Andy on the phone what I wanted and to get me the best price. We pulled up the car was there but they found the tiniest of dings and wouldn t show us that car. We would of never known. That s how honest they are. They had another redline that was perfect. Highly would recommend this dealership and ask for Paul or Andy they will hook you up.

I was fortunate enough to work with Stephen Pecha on the pre-owned side of the house and purchase a "used" 2019 2500HD High Country with 3500 miles, when I went in looking for a similar truck I saw online with 35,000 miles. Needless to say once Stephen discussed my needs with me, he didn't have to work hard to sell the truck with only 3500 miles on it!! Stephen is a seasoned veteran at this game and shoots it to you straight. His service, follow-up, communication, and sincere concern that I was a satisfied customer was more than clear. If you are in the market for a vehicle - any vehicle - I really would recommend at least calling him first and getting his take on what deals might be available for you as well. I would, and have recommended him to family and friends!

I had wonderful experience. I was greeted by the manager which lead me to an awesome sales man named Jesse. I drove away in a well fit and cost efficient vehicle. I will definitely buy again and recommend business here. Thank you again Jesse and the Hendricks team.

If you are looking for a Chevrolet you have to go to City and ask for Tito Pedroso, it makes them super easy and really helps you

We have been shopping for vehicles from past few weeks and recently stopped here and had the pleasure of meeting Garret Williams, who helped us through out and got us a great deal on our vehicle. He answered our questions worked hard to get us what WE wanted and saved us money. Garret, Thank You...