Shy M

Review of City Chevrolet

Here is an update to my review i wrote 2 wks ago:

Here is an update to my review i wrote 2 wks ago:
July 15 2015
After having a confrontation with one of the salesman bc he lost my drivers license and paperwork and then lied about it I went back up to the dealership to get the issue resolved. I was highly upset and irrate at the salesman who lied on me for no reason . I ended up talking to the manager his name was Mike. He was very sincere and listened to me vent the whole time. He even helped me get a newer car than what I had and with way lower payments even though I didnt have much to put down. I also got an extended warranty and gap coverage to go along( hope I don't need it)

He and Kenny Pritchett answered all my questions and concerns and I left there a happy customer. Mike I am very grateful for your compassion and understanding. You are phenomenal!! OH and he was also able to recover my drivers license and personally handed it to me!!(icing on the cake)

When its time to trade in I WILL BE BACK AND ITS ONLY BECAUSE OF MIKE!

July 14, 2015
The first time I came here in November my experience was A1 . I got in a wreck a couple wks ago the other party was at fault. Totaled my car. I came here again and was basically being bullied into getting a car I couldn't afford. I repeatedly told the salesperson and finance mgr (older white lady) that I couldn't afford it. After being there all day I was tired and wanted to reschedule for a day when I could bring more cash. Total waste of my time and noticed I was treated better the first round because I had money to put down. I will be going elsewhere. Very dissapointed.