Chicago South Loop Hotel Reviews

The expanded parking solves a major complaint from my last stay here, having to park several blocks away previously detracted from my experience, but this new setup goes a long way to solving my issues with the hotel. Now it's even easier to recommend a stay here when visiting Chicago!

If you need something not so expensive near Mccormick

Nice place, in a decent neighborhood, close to lots of places to visit!

No coffee/ breakfast available b4 830. Rooms were clean, nice comfy bed and pillow. Water pressure was great for the shower but had hard water.

Dusty and old feeling yet this hotel isn't old. This hotel has a great price considering its location and compared too hotels in the area. Amenities listed on the website were closed or didn't exist.for example the gift shop was there but closed during our entire stay, salon doesn't exist. Resturant doesn't exist. It's a China town trick. If this hotel was honest with their advertising then I would have given it 5 stars. The good: Close to downtown, convention center, China Town, and the best feature FREE GATED PARKING! The bad: Lies on the website, dusty rooms, slow elevators, poor customer service and the train WILL wake you up at all hours of the night!

A C grade hotel compared to many other hotels. Room carpets very old. No holding bars in bath tub. No laundry bags. They charge your credit card 100 dollars for your visit as damages for future claim. Of course the temporary charge is put back. Water is 2 dollars

The location was in the area of the funeral i went to.. The room was nice but in the bathrooms tub had a really slow drain.. an the service was great..

So far, this place is great. Fair price. Large rooms. Nice staff. They had just put in new beds and upgraded rooms for me for free so I'd have a room with a new one.

Very nice hotel, beds are great. Very friendly staff.

Was in town for an overnight stay. South Loop Hotel was priced right and more than accommodated our needs. Will definitely stay there again.

The location for business at McCormick center is ideal and about a mile away from the South Loop neighborhood.

For a Chicago hotel this is subpar to say the least. There were a few positives such as location, parking, big room- but the overall quality did not meet expectations. I don t know how all these recent reviews say the upgrades were great, I didn t notice any upgrades . Details like dirty light switches that look like they ve never been even wiped and dirty hallways and elevators were the least of my concern. Not even two blocks down the road, a few locals were throwing firecrackers at cars and there were police officers driving by and on foot looking for the culprits. Not the safest location for a stroll. Overall if you re staying here for business at McCormick it s adequate. Having lived in Chicago in the past and visiting often, this is not a hotel for a leisurely stay.

For the price is a pretty decent hotel. You get free parking with your room as long as there is space in the parking lot. It's a clean Hotel with no frills

Was given the wrong room. Went back to the front desk only to be told that the room I was given was the only one left despite having booked 3 weeks in advance. The room I booked was the best they has and was given a handicapped room half the size. Went back to ask if they had any non handicapped rooms left only to be told again they had no rooms left and were sold out. Wasn't until I asked for talk to a manager that the room I originally booked magically became available despite having been told moments before they were all booked. Manager was less than sincere in apology. Free parking was a plus once I got the room I paid for it was alright. Service left something to be desired though.

When on a Toure to view the hotel in the South loop area and was impressed with the staff cleaniness the rooms were very well cap It even had office space in the building with a great concept And it's very own radio station 95.1

Very spacious , friendly and helpful staff. The room was nice.

Just stayed a night here.welcoming smell in the room was awful.

I called Sept 5 to cancel my reservation. The lady told me that I wouldn't be charged for the room. While in Chicago this week I just happened to see that I was charged for Friday September 23rd. I called and asked why they said that I never called to cancel. But I know that I called to cancel. She asked me if I remembered who I called. I didn't because I was at work when I cancelled the reservations. Come to find out I called their transportation number and not once did the lady who told me that my reservation was cancelled tell me that they were the transportation number and not the place too cancel reservations. I found this out when I called them back Saturday September 24 to ask why no one cancelled my reservation. The lady said that many people have been calliing to cancel with them getting the numbers mixed up. As I told her it would have been nice to know that ahead of time because I was charged for a night when I didn't even stat at the hotel. Lesson learned on my part, but if you do cancel make sure that you get all the info and that you're talking to the right person.

Clean. Great sized rooms. Really helpful staff. Free parking. Not much in the surrounding area

Great location, easy check in, friendly staff, and clean room. Great stay!

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This was the Jamie Foxx show without Jamie Foxx... From check in on. Please pass on this place unless you have no other options.

Great rooms with loads of space,comfortable beds and brilliant shower!
Definitely recommend.

Very friendly and courteous staff, beautiful building and clean updated rooms, (pillow top mattress, and an amazing soaker tub). One downside: limited available parking spaces for guests, which are extremely small, almost for a compact vehicle.

It is a nice hotel to stay for a few days, especially they have parking lot which is hard to find in Chicago.

Only thing missing, some kind of breakfast, but nice place to stay and nice people to work with!!

Was a great price within walking distance to metro system. Great service and free parking!

Nice location. We chose it since it was close to the Aquarium. Bathroom in room was huge.

Friends were staying here. So visited them and hung out a bit before going out.

Wonderful hotel in not so good looking neighborhood. Secure free parking is a big plus. Nice big room with king size bed, coach and chair. Only problem is the room needs more light.

Really great stay, wished they had early check in option. Overall great experience, will be staying there again .

Half and half:
Positive part: hotel is clean, rooms are wide and staff is very friendly. Car park is wide and free. Only 10 minutes walk to chinatown and McCormick.
Negative part: restaurant is closed (and has almost none nearby). Has a small bar with only 3 tables, definitely not enough for all guests, so one have short choices for having breakfast.

Spacious, clean and we'll maintained rooms. Staff is very co-operative.

Rooms were larger than I initially expected. The amenities are good and there is a bus stop that goes to the downtown area right outside the door. Rooms seem well maintained.

-1 star for not having a functioning restaurant during the duration of my stay.

The hotel is very clean and has everything you need at an affordable price. For work is perfect, because it is a few minutes from McCormick place ($ 7 by taxi, which according to our experience was cheaper than Uber for conventions). To vacation, you have to be careful because it's between $ 15 and $ 25 (One way Uber) of the action, so you should consider this cost when comparing hotel prices.

It's a pretty good place to stay though the coffee shop downstairs is a rip off and doesn't have lattes or anything.

Standard accommodations next to Chinatown. Our room was clean and neat, the staff was pleasant and courteous, the location was very convenient for getting in and out.

Chinatown is a short walk away, along with some non-chinese restaurants. The area seems pretty decent overall.

The Chicago South Loop Hotel offers a unique and delightful experience. This hotel is a blast from the past in all the best ways. The south Loop hotel offers a homey retro experience. The lobby is very comfortable with a spacious layout of nice leather couches and ample lounging areas. Retro jazz art is featured all throughout the hotel to accompany the old school but modern feel of the south loop. The front desk is kind and offers an array of snacks and beverages. The housekeeping staff was exceptionally nice and attentive.
The room was incredibly spacious with two queen sized beds and two arm chairs with a coffee table. The bathroom was large with nice shower/tub combo equipped with hair care and body wash dispensers. The South Loop also offers a hair Solon, a cafe restaurant and a business center with several computers and printers/copy machines. the fitness center is nice offering free weights, a multi gym and treadmills and ellipticals. The Chicago South Loop hotel is a wonderful and retro experience with all the modern accommodations you desire.

Clean, friendly hotel for a great price and in a fantastic location. Catch the CTA 29 bus across the street and it takes you right downtown. The room was well put together and the beds (and couch) were very comfortable. Front desk staff were very friendly and helpful!

Nice. Central. Friendly. In 3 min market with delicious breakfast within walking distance.

Unfortunately no room service !!!!

Nice location - friendly and helpful staff - great rooms with solid showers

We were very excited to book this hotel in Chicago. Upon check-in, the staff was attentive and helpful, going out of their way to make guests feel welcome. The location worked very well for us--it was a very nice walk (and even quicker drive) to a super beach off Lake Michigan (which we took advantage of right away) and close to pretty much all the things you want to do in Chicago. We were uncertain how parking would be (we have gear in our car) but were super relieved when they gave us a parking pass to a gate-locked parking lot in back. Major plus.

The rooms were nice--quiet with big beds, clean and the best part...a shower with amazing water pressure! There was also a giant tub, which we took advantage of as well. Both things that are hard to find in most hotels this price. The TV, fridge and air conditioner all passed the test too so the room really fit all of our needs.

We will definitely stay here again the next time we are in Chicago and recommend it to friends/family.

Professional staff great night's sleep as a professional blues artist..that's important.

If you like blues and jazz with food and cozy atmosphere all for the price of one ticket $10 each this was great. The band were seasoned Pros. I had a wonderful time!!

Restaurant was not that good. Out of the way not much around. Room was nice and service was great from staff.

Nice hotel, convenient to the UC Hospital campus. I believe it also relatively near many tourist and visitor attractions, including Hyde Park, the Shedd Aquarium, etc. The hotel was clean and recently updated - nice linens, clean and modern carpet, etc. My room faced the street and did have some noise from the nearby train, but nothing really disruptive. The room was spacious, clean, and offered a ton of natural light from three windows. Stayed here as a business traveler and would do so again.

Too expensive for this level. Is located near train line, very noisy, difficult.to sleep. Pillows are too high, Rooms are just sufficient. No breakfast included and place where have breakfast very little. Not a good experience.

I'm not sure if this is a hotel or a high-concept performance art piece whose goal is to humiliate me. I called to find out the rate for a room and sat on hold for 30 minutes. Seems like it would have been an easy enough question to answer for an actual hotel, right? If they were real then certainly they could tell me their actual room rates, right?

Its a very interesting business model to show no interest whatsoever in a potential customer. Wild stuff. If their goal was to make me feel like an idiot for sitting on hold for so long then I guess they can mark me as mission accomplished.

I can't say that I've ever been there but if it is real then I have no reason to believe it isn't a nice place. I'm sure the rooms are clean and orderly, the staff is probably informed and friendly. But I am convinced that it doesn't actually exist. I called a number that goes straight to one guy doing multiple voices, pretending to juggle me around, just to see how long it takes before I give up. A determined part of me wanted to push it to an hour but to what end? To see if he got so frustrated that I was occupying his line for so long? So that I could win? Am I really that proud? No. No I am not. I admit defeat, honorably, at the hands of a master prankster who convinced me with a realistically designed website that he had an actual hotel.

Everything was neat and excellent. A new favorite.

Great location with beautiful decore. Secure and well lit parking lot. Warm and pleasant customer service. 24 hour security ensuring patrons adhered to Covid-19 precautions and wore masks. Made me feel more confident about booking this place for my family.

Staff was friendly, food was dry & my drink was horrible. The room wasn't bad except the broken soap dispenser

Because of the five-star service, we will certainly linger here again! We appreciated how dedicated and accommodating she was in looking after our guests; she went above and beyond our standards. On our next outing, I will undoubtedly return!

Good price good amenities! Recommend if you're heading to Chicago!

The service was very good and environment was friendly, I felt welcome.

Good location, reasonable price and plenty of free parking lots! No free breakfast. Room decorations can be improved.

Very nice hotel! Great rooms (very big) comfortable beds. Nice staff.

The people who work here were nice. They were good with turn down service. The drinks at their bar were well priced. My only knock is having to ask for extra face rags. Two people should get more two rags a piece. That and their "private" lot gate wasn't properly functioning when I arrived (they have a gated and more open lot; must have their parking pass to park in either).All good other than.

Good location, clean and comfy rooms. Fairly over priced ($200/night), although it may have just been a popular weekend.

This was just an OK place. A very minimal restaurant. No free breakfast.

I feel I got worth of my money spent staying at this hotel. The hotel, its staff, ambience, everything was exceptional. I was especially very happy (and had peace of mind during my trip) with having my car parked on-site and though it was little hard to find a spot if you got back late from downtown, you could safely park it on adjacent street. The location was convenient enough to ride the CTA to and fro and nearby Chinatown has a few great places to grab a quick bite.

Our stay was ok... Free parking was a plus, but at times we had to wait on a space to park in.

Pros to this Hotel: very nice soaking bathtub, Chinatown, hair salon, small restaurant, free parking, small gym, business center..

Cons: no free breakfast or coffee, limited parking spaces, no pool, no entertainment in the hotel, small TVs in the room, washcloths and towels are over the toilet ( on a towel rack, "germs"), kind of dust, only two elevators...

I would say this is a good hotel for business, or if you want to stay the night someplace just to sleep... I would go back

The room was nice and roomy. Great shower head. The beds were comfortable. The staff was friendly. The carpet in the room was a little sticky, like a previous guest spilled a beer and it didn't get cleaned up completely. The lobby and elevator smell sickly sweet, like an air freshener in Grandma's bathroom. It's overwhelming. I can't overstate how much it smells. My wife and I were trying our best to hold our breath walking to the room. It made my wife ask, "what smell do you think they're trying to cover up?" Seriously, they need to dial it back. Everything else is good, though. I'd probably stay here again if it stays more on the budget end of the spectrum price-wise relative to other Chicago hotels.

We have stayed here two years in a row. The hotel is beautiful but I have one complaint..the hallways are freezing cold in the winter months. Also the gift shop has very sporatic hours. The staff is super sweet and helpful.

We had a great stay at the South Loop Hotel. The rooms were nice, there was a breakfast cafe in the building and there was plenty of oversized parking in the back.

This will be recommended for my personal experiences. Considering location convenience, close to the chinatown & Convention Center and service provided by the staff, 1 will be the number one Choice for me in the future

Highly recommend this place because it has FREE PARKING!!!

We wanted a hotel with free parking near downtown Chicago because then we could just take the transit, bike, or uber to places which would be cheaper than spending $15+ at every new locations. This alone saved us A LOT of money. This hotel is also very close to places that we wanted to visit 5 min bike to Chinatown, 15-20 to aquarium, planetarium, and Field museum. We ubered to downtown shopping malls and skyeck for less than $10 each round. As for the room itself everything was satisfactory; my favorite being the large/deep bathtub. It's an ideal bathtub for a mini spa treatment. I wish I knew before hand so I could have brought bubble bath/bath bombs with me.

My only complaint is that I wish breakfast included. Instead the hotel has a cafe attached to the building along with a bar and salon. Other amenities we used were the fitness room and computer room which had a microwave for guest to use.

Shout out to the friendly staffs. I had more inquiries about the facility and nearby attractions than normal and the staff provided answers that had more information than I was expecting. Would book again mainly because of them...and the free parking.

Donnie, at the front desk, had my family waiting for a room to check in for 2.5 hours in the lobby. Two couples came in after us and got a room of the same type we were waiting on. When I asked Donnie about this, he said the computer updates all the time but we were feet away from the front desk. After nasty remarks from Donnie for 2.5 hours, he left for the day. I went up to desk and miraculously many rooms were available! Wow!

The coffee shop in the hotel was closed all weekend so we had to leave the hotel to get good coffee and breakfast.

Not near any restaurants. Had to Uber everywhere.

Clean room. Will not stay here again.

Excellent location to attend congresses in McCornick place

Stayed here for work a couple times. Great room, very spacious and clean. Friendly staff. Nice hotel.

Good clean hotel with nice service. Not very modern but very good for the price. Connection to the public transport is perfect and the fair is only 5-10 minutes walk.

Wow! Had no IDEA this hotel existed! Very, very nice indeed! Really did enjoy my 3 night stay! A BIT too noisy for my taste on my last night and didn't get much rest! Would definitely stay here again, though...just not on the 1st floor!!

Enjoyed our stay at the Chicago South Loop. It s always clean and quite! Parking is FREE which is always great in Chicago! It s a bit of a walk to the train from here but if you are comfortable walking around Chicago it s a good location! We have stayed here a few times and always walk to the train! Safe location

Great hotel, very clean. Free parking was nice. Front desk staff was very helpful and kind at all times. Highly recommend.

After I booked a room here for my family and I and read the reviews I was a little worried. The reviews were saying bad area and poor service and ect ect.. But I worried really for nothing at all. Yes the area I guess could be a little better but it's Chicago people! And the service was great for us! The staff was very friendly and greeted us with a smile every time. The even helped us with finding a great place to eat in China Town. The have two different parking lots one is even privately gated. The rooms were clean and I only heard a train one time in the morning and we were right next to it. So I just wanted to say this Hotel was nice and dont read the reviews before cause for my family and I we had a nice experience here!