It been over 2 hours not one person to check on us yet in fast track. There has been 4 people to come and leave already. It is crazy how there are employees standing around doing nothing and then get mad when you ask about how much longer until we get seen!
Janna in the er was our nurse and she was super amazing. My son had a kidney stone and she made sure that he was more than taken care of. Hospitals need more caring nurses like her. I truly hope she is blessed because she blessed us with her award winning attitude.
Tell me why I spent 4 hours in the back of yalls ER only to not to be seen by anyone. And when I used my call light to ask for someone y all kept saying one second over the duration of 4 hours. That is NEGLECT! This is why yalls hospital it so sucky! Your worried more about a shift change then yalls patients. So yes I got up and walk out, while being in excruciating pain because y all put me in a room and then ignored me. Y all ordered no type of test or medicine for the pain or anything in that time of me being there. Yalls facility is absolutely ridiculous and if I could give yalls ER negative stars I would! And as for the 1st nurse that rolled her eyes at me and the guy nurse at the station who kept hanging up on me y all should be ashamed of yalls self!
I did not know that a Dr could give approval of photos of patients in ICU, but the person in ICU could not give them approval, due to be in a drug induced coma. There are very sick people in this world. Photos are all over social media.
My A/C was leaking water all over the floor. To the point of my bed having to be moved. A nurse did call maintenance as soon as i was put in this room for somebody to come check it. Considering my mother is 78 & a fall would be extremely bad for her & all the rest of my visitors.The request was obviously denied. The a/c would ABSOLUTELY NOT go above 67 degrees. My family that spent the 1st night had to sleep with blankets & coats with their hood pulled over their heads to try & stay warm. Nurse after nurse during the night tried to adjust this extremely cold room to no avail. The next morning the same nurse who called the 1st time said it's time for me to call a name higher on the list because the floor had paper towels all over it soak up all of the water. The joke all night was we put women with menopause in this room. I still can't find the humor in the joke! On Wednesday morning i asked nurse Dawson to help me to the bathroom. She did and closed the door for privacy and NEVER RETURNED. Even after i had pulled the cord twice in a bathroom with no speaker's. I managed to get myself up and to the sink. By this time my machine was beeping about my vitals. Still no one came. I walked out of the bathroom with my walker & stood by the big chair that was holding my room door open. I thought maybe they aren't around to see the monitors so i know they hear this constant beeping. I guess not! I got myself around to the other side of the bed got the nurse button & a PCT came to put me back in bed. This whole ordeal took 17 minutes. When i saw this particular nurse i looked at the time on my phone as it was not the 1st time she had done this. So let's move on to my wonderful late Thursday morning with 1 RN who worked her butt off might i add! There were just to many things going on for her to keep up. They had some type of emergency that delayed my pain medicine by a hour and 15 minutes. They might seem small, but not to a person who has just had back surgery. My right hand had swollen from the IV. This nurse graciously changed it for me got me back in bed. She forgot to give me back my oxygen, call button, and pain medicine button which was hanging on top of the machine that does vitals. The hospital phone was on the dresser in which i could not reach. I laid there as i couldn't get up by myself for over 35 minutes. Finally i stretched to get my cellphone off the food tray & called the actual hospital switchboard asked could they find a nurse on the 3rd floor to come to my room. I was transfered to the nurses station & a PCT arrived immediately. I can't brag enough on EVERY SINGLE PCT that assisted me. They are the REAL MVP's!!!! The bathroom speaker situation need IMMEDIATE ATTENTION! If a patient gets in distress and pulls the cord, but the nurses can only talk to the patient from the speaker on the call button on the bed what is that patient to do? I hope they took their cellphone to the bathroom so they can call 911! 1 of the main reasons i was left standing on my very weak legs for 17 minutes is that both times i pulled the cord they would call to the call button in my bed. When i didn't answer because i couldn't answer it was chalked up to patient must have rolled over on the call button. I couldn't even roll, twist, or bend. If a restroom call button is pushed the staff should have a way to know this patient is calling for help in the bathroom not from their bedside. My PT was phenomenal in his care of me! He takes his job very seriously and can make a unsure and fragile person feel like there's nothing you can't do. He along with my PCT get 100's across the board. Another thing i noticed was all of the RN's and PCT on 1st shift vs the 7pm-7am shift. Dawson is a force of her own. She would not tell Dr. Cha i spiked a temp that night. The PCT told her she needed to tell him. In fact got 3 more when i got home of 101.8. She acted as if she just wanted me gone! Cha said i could leave after physical therapy. I never got therapy Thursday Dawson said i could go as the PT was in the room to start therapy. I was ready to leave!!
Waiting room for 2 hours. The system they have does not work. Theynees to revisit the plan and come up with something better. New facility same service.
My name is yemi and i wish to share my experience at CMC.
Before my overview, i must say that i found out about CMC at the very last minute when i need to fly into the country to have my baby. As customary, i registered with Harbin clinic and the hospital where my OB/GYN was partnered with was CMC.
My first observation was the friendly welcome by the ladies at the reception, they were quite above the middle age but they were warm and received me very well. The payment and registration was smooth without any form of delay.
I had regular updates from their administrative section if i needed an information or two.
On the day of my scheduled C-section, the nurses were amazing as they received me and ready to get me settled into the procedure. The anesthesiologist (if i got that right) was a professional who did a great job at explaining the entire procedure.
My by OB/GYN is David Warren - MD, and he was right on time, and he was mostly able to calm the nerves of the (mum to be).
Post baby was superb.... the nurses were available to attend to me and the Baby. Nurse Lorren was just great. she was chatty and asked a lot of questions about my country. the Nurse leader - Michelle was also great.
The head Nurse from Harbin Clinic visited to check on Lactation. the Paediatrics visited as well. Need i mention the birth records department.
In all, the fairest mode to assess a hospital is not the size, location, accessibility or cost but the experience therein. the people and how you felt during the stay.
CMC is a beautiful hospital and if i have another baby, i would be back there again.
Dr. Jeffery Proctor s office made an appt. for a pre-op. It was 2:00 pm sept. 30th. When I got there they did not have the appt. in the system. They worked me in. Everyone was very helpful and very nice. I have used Cartersville Medical Center several times. This is the first bobble. It worked out well.
07/23/2016 my step brother come in needing stiches and it took like 2 hours for hime to even get his hand cleaned and get stiches. This is ridiculous
The emergency room triage immediately saw a possible stroke situation.
My husband's last week was spent at the Cartersville Medical Center, the last two days in ICU. I cannot thank the staff enough for their professional competence and kind, considerate care. Every effort was made to assure that he was comfortable at all times and was never in pain. A special young nurse in ICU was a great comfort to us, like a caring sister to my daughter and a second daughter to me. I truly believe my husband could not have received better care anywhere.
I have been in this ER for 5 hours today. I have had the worst experience in my life! STAY AWAY!!!!
I absolutely loved my nurse Meg in the maternity ward. She was so sweet! All of the nurses I had were great! The only thing I didnt like and truly feels need to change is the constant 1 hour check they have to do. If I just spent hours in labor I would like to rest,but it was nearly impossible. I had to ask to not be bothered so I could rest. It should be a few hours designated for rest after giving birth.
The labor and delivery department is phenomenal! I delivered my first child here last week and had the most amazing experience ever. Every employee that cared for me, my baby and my family while we were there were so sweet, helpful and knowledgeable. They made everything so comfortable and smooth for us during the entire stay. I couldn t be more thankful for all of the staff and everything they did. On top of that, the food was very good as well! Definitely recommend this hospital for childbirth.
On the night of 5/21/16 L& D nurses were not friendly, personable, or professional at all.
Went in with contractions under 5 minutes, was checked & sent home 30 mins later. That wasn't the problem. The problem was, they didn't explain to me why I was being sent home or offer any signs to look for to return.
Having a baby is a joyous occasion & when the nurses are so unfriendly & treat you as if they did not want to report to work, it makes your birthing experience not as joyous as you would hope! I should have had my baby at Floyd Medical in Rome Ga like everyone suggested.
Everyone was wonderful...sweet and efficient! Explained everything in detail and answered all my questions.
Never been treated this badly. They forgot about us twice. They aren't even busy and they are rude to you if you ask a question
The staff at this hospital are wounderful they took really good care of me and ive meet some pretty cool ppl
Woke up in the worse pain of my life sunday night.. Had my fiancee call an ambulance it was so bad. And ive had to kids and this is the worse pain ive ever felt. The bad experience started in the ambulance when the lady doing my iv blew my vein. After dealing with a staff that was cold, rude, and unprofessional... They sent me home and said all my test results were normal. Monday i go to a different hospital and they admit me, i have a possible bile leak. And the saw this from the CT scan Cartersville Medical did!
i was treated very well there after spending 12 days.
As a recovering addict (which is for the rest of my life) the e.r. staff is always prepared to treat a patient in a way that insists that once an addict always a junky. I take a medication that is known to show false positives for methamphetamine, after a few denials for treatment after submitting unnecessary urine samples i took a pharmacology report for my meds and showed the doctor what tests would prove that I was not using meth, only celexa. I was told that the hospital was not equipped for that kind of testing in their lab, yet there was a front page article in our local newspaper celebrating a state of the art lab capable of all testing. The visit im speaking of was due to me having blood pressure readings well above stroke level. I WAS TOLD BY THE DOCTOR TO LEAVE BECAUSE HE WAS NOT GOING TO TREAT A "LIAR ADDICT". I was forced to remind him of his oath taken as a doctor and asked for his supervisor which was a board member. She verified that the doctor had lied about the lab capabilities and ask what type of treatment that i was expecting, so I explained that im not a doctor and asked for her treatment recommendations which was an i.v. bag of fluids and 1mg of atavan. This is the account of only one visit, i have been objectified there and if I die trying to make the trip to Rome or kennesaw it is on the hands of the staff of the e.r. which is less than 2 miles from my home. I DO NOT RECOMMEND THIS HOSPITAL!
If there is a lot of people there just go to rome or kennesaw. They try to rush you out...plus I wasnt even seen in a room. I was misdiagnosed when I went here. They told me I just had a viral infection and just sleep it off. Woke up the next morning feeling worse. Went to my primary care doctor turns out I had the flu and a sinus infection. Haven't been back since.
I was admitted for 5 days after having to undergo an emergency surgery. The staff is top notch at this facility. From the moment I walked in until I was discharged I was treated with respect by people who cared. Would 100% trust Cartersville Medical again with any needs. Special thanks to the nurses at 3rd floor north tower B!!!
They don't even deserve a star. You go in there wait 6 hours just to get told i have a stomach virus. They don't give me meds or anything. Then they tell me they'll give work excuse and don't.
The ER was much better than kennestone hospitals er and un organized and just very rude I was ignored and was there for hours to be seen. Cartersville I was seen immediately and waited maybe 5 minutes to get back there. The nurses were kind and so great with me. I wasn t treated at kennestone like I needed to be and no tests were done. I was given medicines and the doctor took his time explaining everything and took care of me. Also I m not a big fan of hospitals to begin with but I really felt like I was in good hands when I was in a bad situation and was scared cause my baby and me weren t getting the nutrients we needed and had a sweet nurse named Esther felt like angels watching over me that night.
If I could give negative stars I would.
Run, don't walk away from anywhere close to this poor excuse for a hospital. Drive further to another facility.
My father laid in this hospital and if it weren't for my family raising holy hell he would still be laying there.
8 days to diagnosis him and perform a colonoscopy and finally give him a prognosis.
His so called treatment was drug out and we were told the doctors would be around when they come around. What???
Patients and family are left to talk to nurses and PA's on the telephone. On the telephone for God's sake. Can you believe that?
It felt like the twilight zone and it felt like it was intentional to milk our tax dollars and my dad's insurance for all they could.
The nurses were nice and I imagine they have their hands tied and are powerless.
This was a nightmare for my family.
What other business runs like this? The doctors will be around when they come around. Are you friggin kidding me?
And, make no mistake about it folks, this is big business and a money maker.
These responses from the hospital with a telephone number to call are purely for show.
If they haven't gotten the point by now and done something about it, then they never will.
They have no interest in doing anything about it or it would have already been taken care of.
Run, run run from this hospital if you need care.
My daughter went in over the weekend for labor and deliver, the nurse was so rude and unprofessional that every time a different nurse enter the room...neither made a proper greeting. Not even introducing themselves as who they we're or what the issue was or the procedures required for my daughter. When she refused them from caretaking on her and the nurses took upon herself to get even by stabbing my daughter in the arm multiple times for a iv FLUIDS! Never again...this was a recent occurrence. The young nurses are highly unprofessional and rude when it comes to doing their job PROPERLY. IT'S ALL HORSEPLAY AND NO WORK OR CONCERNS!
I had a slight issue (I believe it was called Vasa Vasorum) and nurse Raven kept me from sliding off the bedside toilet. Super high praise for her, as I am not a small woman. Also I would like to mention Miss Amy (hospitality/dietitian.) She worked miracles with my food considering my food allergies. I was able to eat a fair amount of my meals. Super high praise for her as well.
I've tried since the renovations to alter my opinion of this hospital.
2 weeks ago I went in to get an x-ray on my elbow. It hurt but I was told to get this x-ray because I fell on private property and they wanted it checked out. So I did. The doctor asked if I needed anything for pain and I stated "no, I'm fine with ibuprofen". He prescribed me Hydrocodone anyways. I did not fill the prescription. Instead, I threw it away with my discharge paperwork. It was a quick in and out visit.
Fast forward to yesterday, I went in (in tears) due to wisdom tooth pain. I know they are not dentists but I obviously had an infection. I have recently started my move to TN and had already switched my insurance up there so I could not see my oral surgeon until the next week. The response I get (while still in tears) "you know we're not dentists right?" Thank you, I hadn't noticed the red "EMERGENCY" sign through my tears. That barely scratched the surface of my treatment. When I asked for something for pain I was further patronized with " Are you ASKING for narcotics?" Well, yes. If that's what gets this pain in the entire left side of my face gone. I was told to continue with the ibuprofen. (I hadn't eaten a meal in 3 days of ibuprofen) Needless to say, this is watered down as I've calmed down since and yes, I did survive. But I left that hospital feeling like they saw me as a drug addict for requesting something for pain, when 2 weeks prior they had prescribed it when I made it clear I did not need it. They are judgmental, rude, and the worst kind of doctors I've ever experienced. I will drive to Kennestone the next time I am in need of a compassionate doctor who actually cares about the patients.
In the past few months I have been hospitalized at CMC a total of 8 admissions, I believe it is now. I am absolutely sickened that I somehow just now accidentally deleted an extremely detailed review, that I posted for CMC a few weeks back! Administration did post a nice response back to me, so at least I am comforted by the fact that my review and satisfaction with this facility was previously acknowledged. Hopefully, all of the staff individually praised before and had listed by name were already given their kudos. I listed so many nurses and techs by name that it probably would've been easier just to say the following - I RECEIVED SUPERLATIVE CARE FROM EVERY SINGLE STAFF MEMBER ENCOUNTERED IN EVERY SINGLE DEPT, from the ER, Rapid Admit (Dawn, RN and I have about become close friends at this point,a simply amazingly beautiful person!), 2nd and 3rd floor, all nursing units, all RNs, PCTS, Housekeeping, Dietary,(lady who brought my trays especially kind & thoughtful, helping with limited selections permitted me, assisting with my tray/table,etc) Nutrition, Registration, Radiology, Lab, all Hospitalists (except for ONE Physician, who I am filing seperate concern directly to Administration as it's not fair to discuss that here & affect overall ratings of the other 99.9% amazing staff) all Physicians & specialty referrals, any & all depts. I worked in healthcare for 30+ years, never have I (personally nor professionally) witnessed such an amazing overall culture as exhibited here!Especially, as it pertains to patient rights, privacy, comfort & HIPAA! Truly compassionate staff! Everytime I presented through the ER, violently ill. Every time treatment was promptly rendered. Nurses began working on me immediately. Physician saw me asap. Meds for my comfort were administered very fast! All tests were ordered, conducted, and test results returned just as quick as humanly possible. I've worked in many ERs, from small to Level 1 and 2 trauma centers. I have never witnessed such a quick t.a.t as this ER. I am so very sorry that I lost that previous review where I listed so many individual people. Please praise and commend all of your staff members. They are all so deserving! So very many high quality, competent, compassionate people! Many of the nursing personnel there are probably some of the best in the industry nationwide! I noticed Terri, RN had several Daisy award pins, certainly very well-deserved! Both her and Mary, charge RN were very caring and obviously extremely highly skilled, top level nursing at it's finest! Forrest, you have no idea probably that a very simple gesture on your part of bringing an NPO patient first permitted ice chips, a quarter of a popsicle instead, would be such a huge thing to me! Very thoughtful! Thanks so much to all the staff I listed in that previous review. I hope so much, perhaps we got lucky and someone there printed a copy. I also submitted commendations for many of you! For this latest stay, my gratitude to April, Stacey, Lyto, Julie, Lauren, Suzanne, Laticia, Aurelius, Emily, Ronald, Kayla, and Hannah. Sharon, Jarrod and Jamie were all so very prompt and considerate, esp in regards to my requests and concerns. I must add that Jamie has got to be THE Sweetest Angel of a Nurse I have ever encountered! All staff are all excellent at their individual job tasks and positions! PLEASE please, every one else out there who have received as wonderful care as I have, give your fair and honest review. We all know that only writing negative reviews only brings down a facility's overall score and CMC so richly deserves more fair scoring than what we see recorded. No patient should have any reservations of being transported or treated at this very fine hospital! Let's all take the time to help escalate their score. Again, they all work so hard in there and deserve it! For me to now have been treated this wonderful, on such the consistent basis for this many admissions, it's just absolutely Phenomenal! God Bless all of you for being such a blessing to not only myself, but to my family as well!
You know I honestly don t understand how anybody would even consider this place. My daughter had a baby and they wouldn t let me in after 8:30 to see her. Every other hospital in Atlanta is very accommodating to the family during a birth. Thankfully my daughter and grand daughter are ok . Redneck hospital from hell.
The WORST Doctor I have ever had and that s saying a lot for this SORRY HOSPITAL!!!
Terrible. My husband was so sick, dizzy, upset stomach. When he moved he threw up. He could not walk. We arrived before 12:00. He was taken to a room. We waited. They got temp. and blood pressure. Both were high. When the doctor finally came in, he ordered blood work. He said husband was dehydrated, ordered IV. We waited 2 hours! I kept going to nurse to find out what was going on. He finally got the IV. After an hour I had to find nurse to tell her it was empty. We waited. At about 7:15 I went to nurses desk again. This made my 4th trip. I told them I had to leave, would they please put my husband in a room with many blankets, he was so cold, And I would return in the AM. I was informed then that he had been released!! The nurse was getting him in wheel chair. He had to show her the needle n his arm and remind her to remove it !!!!8 HOURS for a 45 minute IV.
This is the absolute WORST hospital ever. If i were having a heart attack i would rather be sent somewhere else or die. I visited this hospital maybe 3 times in 6 years. Im being charged for over 5 different medical bills and i had insurance. I only go to doctors or ER if I'm in serious pain. They were never able to help with my problems, at one point i needed a pelvic exam and they didn't even have a way to do it...they propped me up on a throw up pan. Seriously!?
As usual the visit to the ER was horrible. Spent 3 hours in a room in the ER saw the Dr once never came back, never had a diagnosis, never discussed what the xrays said, just the nurse 3 hours later asking if we were ready to go. while still hooked up to a blood pressure cuff. This was my 2nd experience in the ER. First one a couple years ago sat in the hall of the ER, no one ever saw me for kidney stones, never saw a Dr. Never got any pain relief until 6 hours later. I'd rather make the trip to Marietta than go to this ER.
From the morning that my daughter and I walked into pre op until I left 2 1/2 days later every member of the staff that I had come in contact with was friendly, easy to talk with, caring, quick to respond and deserve more than just my gratitude. I told most of the nurses that they were some of the most under appreciated people in the world but I appreciate and THANK YOU all.
This is about the maternity ward. I have had all 3 of my kids here at this hospital and I and baby are ALWAYS taken amazing care of. All of the nurses are extremely friendly and really care about you and your baby. They are also easy to talk to about concerns and do their best to explain EVERYTHING. I loved all 3 of my birth experiences here and have yet to be disappointed. This is my last baby so I won t ever be in this ward again so I figured I would let expectant Mother s know that this hospitals maternity ward is absolutely amazing and highly recommended!
Horrible waited for 9 hours for a x ray and breathing treatment
Always the best care from the best health care professionals. My family feels so blessed to live near Cartersville Medical Center.
This hopital is the most ridiculous I have ever experienced.
I was seen due to an injury of domestic violence, i have a state appointed legal advocacy whom asked for a piece of paper showing WAS as at the hospital at current time in the Er.
The nurse refused to fax a simple piece of paper and said she needed to get the lead nurse and ask her. The lead nurse on duty was Heather clemons, she did not come speak with me and tell me anything otherwise, then I was discharged , they did not lead me out of ths room tell me where to go..I at this point was confused I got lost, and was in a lobby I did not enter. At this point I ask for the hopital administrator, they told me where to go, the Secretary was helpful and I spoke with cheif oporating vpo, as I am waiting, I notice 6 EKG leads stuck to my arms and chest. REALLY!!
Once in his office he did call lead nurse Hearher Clemons in, and I said if you dont feel comfortable faxing paperwork why would you not kindly send me or walk me to the administration office....dumb founded no answer, then I asked why did i get discharged with EKG leads all over me?
HER ANSWER" WELL THE PATIENTS ARE TO TAKE THOSE OFF ON THERE OWN"
REALLY!!!!!
then I asked how do I as the parient know thst?
Is it in your paperwork?? Her answer " no"
IF YOU WANT POOR CARE BE MY GUEST GO TO THIS PLACE
I was admitted July, 12th and discharged the next day. I had a lot of tests but no reason was found for my collapse. I just want to tell everybody that took care of me that I thought they were wonderful....especially Callie on the 3rd floor.
my g/f was recently admitted to Cartersville Medical center which was not my first choice but due to the illness we needed to go to the closest hospital. I do NOT regret the decision at all.. she was given very personal and prompt attention. she was admitted to the 3rd floor (342) and her care level was top notch.. the care team was very attentive and hands on and professional both day and night shift... I would recommend this facility and would trust them to care for my family at any point
I went to Cartersville medical center for help and the guy that checks you I told him I was having difficulty breathing and swallowing and he said your talking right and I said yes he told me to go drink some water cause I had something stuck in my throat and he kept asking me the same questions over and over again and I got aggrivated and left went to rome Redmond and got eat better treatment than at cartersville medical after being at Redmond i was rushed into G.I. lab surgery cause It got harder for me to breath and swallow on a scale from 0 to 10 Cartersville medical gets a 0 Redmond in Rome 10 plus.
Took an hour but all i got was a steroid shot and zpac worse now then I was and have no idea what to do because the doctor came in for 1 minute told me I had saver brocitse take zpac and the over the counter drugs and come back in 5 days then left. glorified first aid could have done all that by my self. Wait I did for 3 weeks what a joke going to Floyd from now on. New ER but same old problems.
Horrible hospital second worst I've been to, NY st.lukes 1st worst. Anyways went there at 3am with severe back pain and my coccyx got an x-ray and a urine test right away and had to wait 2hr for any anti inflammatorys or Muscle relaxer and zofran . I was severely hurting it's petty when people don't take for real to someone when they really in need , I was so tensed my body hurts physically I was freezing and running a fever at the same time. It's all good though I know what hospital not to return to and thank Jesus feeling better to day.
This is regarding billing. MAKE SURE THEY COPY YOUR CORRECT INSURANCE INFORMATION AND UPDATED ADDRESS! I went to the ER Aug 2017. I gave them my new address and insurance information (we have blue cross). They sent me my $50 ER bill I paid it and went on about my life. A year later a collections agency calls me and says that my account from Cartersville Medical is with them. After A LOT of digging I find out the ER staff did not pass along my UPDATED information I gave them to the physicians which bill separately.. After 6 months of fighting this and many tears shed. My account with the collections agency has been closed to due timely filing on the hospitals part.. its unfortunate the physicians didn t get paid because the ER staff couldn t update my information like they were supposed to.
As far as the nurses and physicians, they are AMAZING.
I will NOT be back to Cartersville Medical.
Be careful when you go into the ER and FOLLOW UP!
I also reached out to employees very high up at CMC with no return call. They just don t care...
The Physician walks in looks in my kids nose an throat an sent them home with ibuprofen. SAME DAY!!! Took them to Kennestone hospital. gotten more information about what s wrong , an left with Anabiotic s. BIG BILL FOR NOTHING
I was there twice. Once for surgery and once for emergency ICU for four days.. Best hospital, best food, best surgical experience, best best.. I had one bad experience with one stupid nurse but that was a one time thing. My experiences in the past were horrific at other hospitals. Even though I am not a wealthy person, I felt like I was receiving the best treatment. The surgeon for my hysterectomy was great, his name was Dr. Ribot.
Unreal went in with chest pains had me sitting in er for hours took blood sent me back to waiting room
Absolutely horrific. Stay away at all costs if possible. If you have no choice but to be admitted here make sure you have someone in the room with you at all times as a witness.
At the peek of flu season, my son broke his hand. They gave us masks and had us in & outof the ER in 1 hr with great treatment and service all the way!!
The only reason I gave the hospital one star is because that s the only way I could leave this review within the last 3 months my mother has had awful experiences with this hospital but on yesterday my mother almost lost her life due to unconcerned care my mother was admitted for cardiac consult on Sunday with heart issues was transferred to the wrong floor to begin with when asked the nurse said she didn t know then finally moved to correct floor cardiologist ordered pacemaker and told we be transferred to another hospital for procedure long story short 3 days later my mom was never offered a bath or a bed change transported to hospital stating that she was ready for procedure despite family plea asking why she was having shortness of breath get to the other hospital and she was in CHF ( congestive heart failure)
I was seen within 10 minutes of my arrival. Everyone was caring and efficient. All staff cared for my needs quickly and answered any questions I had. I was very pleased to receive a follow up call days after my release, inquiring about my recovery and any follow up appointments needed to ensure my recovery. I was impressed with the caring and professionalism of everyone from the person checking me in, the nurses and doctors, to the person checking me out and helping me to my car. When sick and not feeling well, that's the way everyone wants to be treated. Thanks C'ville Medical Center and staff!
Great people but they don t know what they re doing! The doctor looked at my issue for maybe 2 minutes and then we never saw her again. Basically told me the meds should work. Meds I was already taking. Well they didn t she didn t even take the time to look how would she know. What s sad is I told four different people my new address and guess which one was still on everything? The one for 10 years ago! Get it together cartersville . I would gladly like to talk to someone about this billing too. If you think I m about to pay a bunch of money for nothing to be done you re mistaking !
While there are some very kind, capable nurses and aids working at this hospital, the doctors and administrators are the worst and, in at least one case, barely literate. (I have a letter written by a DIRECTOR that looks like it was written by a dumb third grader.) Nobody is really sure what's going on at any given time and even the simplest things can take days. It once took us four days to get a prescription for HEART MEDICINE!!! The doctor was out playing golf or some such thing and was too busy to bother with the little people (i.e. his patients!) Avoid this place like the plague.
Worse hospital I've ever been to In all my years! Went to cartersville medical center with major stomach pains. There was only one other person in the ER when I got there. They took my vitals and blood work and told me I was waiting on a room. Needless to say I sat in the lobby for over 3 hours without being seen by a doctor. When I asked about when I would be seen I was told I was next but that was also a lie. If you feel like you have a true Emergency STAND CLEAR of Cartersville medical center. I ended up walking out without being seen! Still in pain but I'll take my chances. HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE SERVICE
I don't recommend this hospital I went for pains in my lower right area and flu like symptoms I live 2 min away and would rather drive an 45 min to 1 hour to go to canton hospital they put in an I've in my arm right after I told them for the second time it hurt they sent some one in he barley touched it and I screened he then pushed down on it and said it's in right your being a baby so I told him just please take it out I was sweating so bad and felt like I was going to pass out he then ripped the I've straight out of my arm and not to metion on the way out he was coming in making fun of ne with some other nurse I have been gone for an hour and my damn arm is still hurting please do not go here
Horrible experience. Suffering with large kidney stone, throwing up in the trash cans because nurses wouldn't give me anything....even a "puke bag". Tried to take my blood and urine tests twice because different nurses kept coming in...no one knew what was going on. Take the drive...to another hospital.
they are always so friendly and make you feel comfortable.
Excellent staff! I was made to feel like a human being instead of a number! Shout out to Dr.Chang and his team!
I ve been here for hours on end. And my nurse practitioner prescribed me medicine that I ll most likely have an allergic reaction to. It s like she didn t pay attention to my file at all. I happened to read my paperwork in the parking lot and realize it said DO NOT take ... if you re allergic to penicillin. I came back to have it fixed and now I m still here in pain waiting even longer. This place is ridiculous.
A TALENTED TEAM WHO EXUDE AND DEMONSTRATE CONFIDENCE IN EVERY DETAIL OF CARE
Came to the ER with sepsis and spent 3 and 1/2 days here and my care was excellent. THANKS TO ALL OF YOU FOR YOUR CONCERN AND CARE.
I've been to the ER 3 times and each time my experience has been amazing.
Took my eight year old son to get stitches and a PA stitched him. A doctor never came in to see us the entire time. My husband who is an EMT saw the stitches the next day and was shocked. The stitches were not placed close enough together so the wound continued to bleed. Of course now that it was time for there removal, it was not fully closed!! Ridiculous! I blame myself in this as well for not asking why a doctor never came in but the administration needs to reevaluate who stitches children!!
I went here today for the first time and after a chest xray for respiratory symptoms came back showing that I had pneumonia complicated by COPD which I did not know about I got very visibly upset. The doctor and nurse just stared at me no consolation no empathy just a recommendation that I get a primary care physician which I do not have as I am uninsured. They gave me a referral to what turned out to be a dental clinic and just released me. I will get insured as apparently know I will need treatment for a serious illness and long term treatment at that but I will make sure I do not do it there.
Everything was very professional except for one problem. I had a neighbor drive me to surgery and wait in the waiting room. After surgery my Doctor took it upon himself to invite my neighbor back to recovery and discuss details of the surgery and to visit with me in an embarrassing situation. Why did the Hospital, Cartersville Medical Center allow this to happen? I told the nurse that my neighbor would not be visiting me after surgery. Why didn t they follow the rules. Who can I report this to, in order to not have someone else experience the same?
Everybody was super nice and helpful really put you at ease would strongly recommend them if you ever need to
If you ever thought the days of 3,4,5 or 6 hour waits were over at CMC think again
Great Hospitality and awesome staff! They are taking amazing care after my grandpa and we feel very confident in his medical progression.
Had a baby about 5 days ago was able to stay with him for the first two days but walking through the ER to labor and delivery I have caught the flu which led into bronchitis I have been away from my baby and not able to touch him going on for days this has been the worst experience I've ever had I have delivered a girl there 10 years prior and even then labor and delivery had their own entrance.
Nursing care was absolutely wonderful. Food was good for a hospital. Financial and other staff were very helpful. You need to inspect the grout in patient bathrooms. It is stained black (dirty) due to improper cleaning procedures. Hallway floors could have been cleaner. Overall a very good experience due to high quality of nursing care. Outpatient surgery people were also excellent.
It's a lot better Hospital than it used to be years ago
and
I love it.
Need more Mormon Doctors.....
LOVE the Mormon Dr.
Has very good bedside manners and really was concerned about me,
thank you so much,
I do appreciate it..
God bless you...
Love to All..
Vonnagale Johnson
I gave birth here, I loved my midwife and the nurses were very nice, however we ran into a few issues along the way. My son was being breast fed and unfortunately I was making no where near enough to keep him fed so with proper breast feeding techniques, so I began to supplement him with formula, he was only allowed to eat once every 4 hours with that, or so they told me. I was starving my baby!!! And I didn't even know it because I trusted the nursing staff and for them to be better educated, after seeing the proper pediatrician I had a much happier baby when he told me that I need to feed my baby as much as he asks for it. I had one nurse that was nice at the beginning and when it came time to check out she refused to help the other nurse to help me down, so I walked out carrying what I could and one nurse carrying my baby and an older lady with back problems that's a volunteer pushed the cart while that young healthy nurse could have helped but refused to. At one point I was having very bad pains in my diaphragm area, the first nurse just guessed that I pulled something, the night time nurse said it was gas build up from my epidural, I am so thankful for the night time nurse because that pain was causing me not to be able to breathe very well, stand up or walk. They are very short handed there were many times that there were not enough nurses. I was also given under cooked chicken which I'm not angry about because the hospital did apologize for it and did what they could to make up for it so I do appreciate that effort.
Great Hospital if you're dying or in need of some type of quick surgery they saved my life I'm sure they'll save yours doctors are pretty good great nursing staff food sucks of course what food is nothing when you're getting your life saved they have kind and beautiful nurses that are very smart very smart Dr surgeon and Specialty staff
It was pretty thorough, almost faster than I expected.
Knowing what I know now about how this facility operates ... I would rather drive to another hospital if I was dying than risk trusting this place.
The nurses and dr was very nice and took very good care of me
Told they were waiting on room while waiting in er lobby so once we got back to were rooms are there was several rooms available meanwhile wife sat out in er lobby throwing up etc. We have gave this hospital a few times to get it right to not much avail. Advice got to floyd medical are kennestone are a witch doctor, lol
Came to ER with stomach cramps, vomiting, diarea, chkd in at 1208 & spent 7 hrs give diagnosed with food poisoning. Ridiculous long wait & i'm sure I'll get a bill for several thousand dollars. This is a classic example of over pricing. They perform all these tests & you wait wait wait..
All they do is try to make their wait times appear short. They pull u back take ur vitals then put you back into the lobby. I hate coming here
My medical emergency was given a high priority by the staff at Cartersville Medical Center. They provided very prompt and effective treatment.
Worst hospital ever I was admitted and it took them about two hours to give me my pain meds and when I had use the restroom it took them about an hour to come get me and take me. I will never come here again
Horrible service ! Came in on Tuesday night by ambulance for dislocated shoulder . I seen the great doctor AJABOR. He was fantastic with making me feel comfortable and putting shoulder back in place. Only reason this post even got one star. He prescribed my hyrocodon and muscle spasm pills. I had to catch a taxi home because of taking a narcotic. I forgot my paperwork for prescription in taxi and it could not be retrieved. I call the hospital back next day to get a copy of paperwork and I was denied it. Was told that my shoulder sling looked cute . How cute was the exact statement. I told them the story of losing paperwork and I was looked at like a liar , like they were insinuating that I already had prescription filled and was trying to get over and get another one. As a member of military I feel highly DISRESPECTED UNVALUED AND PERPETRATED AS A DRUG DEALER. If you are a person OF COLOR I would NOT recommend going here
Went to the ER at Cartersville Medical on the Friday after Christmas. They gave me antibiotics without doing any blood work and I was not even able to walk! I was in the worst pain ever. After seeing a specialist a few days later I was diagnosed with systemic staph infection! They said the blood work tells it all! There are plenty of horror stories out there about Cartersville hospital so beware! Also, was there for 7 and 1/2 hours!
like to tell you they don't have a clue what they're doing up there be a great training ground if I can find some people to train phone
Horrible horrible hospital. At 36 weeks pregnant I couldn t get to labor and delivery because of construction. I have only had a few nice nurses. The rest are Cold and rude. I had to walk through someone else s room to use the bathroom. The labor and delivery staff are ran like high school kids getting out of school credit hours. Snotty and rude. I had to leave there and go to kennestone because one of the nurses attitude sucked. If you don t like working with tired , cranky moms find a new department. Will not be delivering there now.
cartersvillemedical.com
