Brittney Morgan

Review of Cartersville Medical Center

This is regarding billing. MAKE SURE THEY COPY YOU...

This is regarding billing. MAKE SURE THEY COPY YOUR CORRECT INSURANCE INFORMATION AND UPDATED ADDRESS! I went to the ER Aug 2017. I gave them my new address and insurance information (we have blue cross). They sent me my $50 ER bill I paid it and went on about my life. A year later a collections agency calls me and says that my account from Cartersville Medical is with them. After A LOT of digging I find out the ER staff did not pass along my UPDATED information I gave them to the physicians which bill separately.. After 6 months of fighting this and many tears shed. My account with the collections agency has been closed to due timely filing on the hospitals part.. its unfortunate the physicians didn t get paid because the ER staff couldn t update my information like they were supposed to.

As far as the nurses and physicians, they are AMAZING.

I will NOT be back to Cartersville Medical.

Be careful when you go into the ER and FOLLOW UP!

I also reached out to employees very high up at CMC with no return call. They just don t care...