G

Gwendolyn Carter

4 years ago

In the past few months I have been hospitalized at...

In the past few months I have been hospitalized at CMC a total of 8 admissions, I believe it is now. I am absolutely sickened that I somehow just now accidentally deleted an extremely detailed review, that I posted for CMC a few weeks back! Administration did post a nice response back to me, so at least I am comforted by the fact that my review and satisfaction with this facility was previously acknowledged. Hopefully, all of the staff individually praised before and had listed by name were already given their kudos. I listed so many nurses and techs by name that it probably would've been easier just to say the following - I RECEIVED SUPERLATIVE CARE FROM EVERY SINGLE STAFF MEMBER ENCOUNTERED IN EVERY SINGLE DEPT, from the ER, Rapid Admit (Dawn, RN and I have about become close friends at this point,a simply amazingly beautiful person!), 2nd and 3rd floor, all nursing units, all RNs, PCTS, Housekeeping, Dietary,(lady who brought my trays especially kind & thoughtful, helping with limited selections permitted me, assisting with my tray/table,etc) Nutrition, Registration, Radiology, Lab, all Hospitalists (except for ONE Physician, who I am filing seperate concern directly to Administration as it's not fair to discuss that here & affect overall ratings of the other 99.9% amazing staff) all Physicians & specialty referrals, any & all depts. I worked in healthcare for 30+ years, never have I (personally nor professionally) witnessed such an amazing overall culture as exhibited here!Especially, as it pertains to patient rights, privacy, comfort & HIPAA! Truly compassionate staff! Everytime I presented through the ER, violently ill. Every time treatment was promptly rendered. Nurses began working on me immediately. Physician saw me asap. Meds for my comfort were administered very fast! All tests were ordered, conducted, and test results returned just as quick as humanly possible. I've worked in many ERs, from small to Level 1 and 2 trauma centers. I have never witnessed such a quick t.a.t as this ER. I am so very sorry that I lost that previous review where I listed so many individual people. Please praise and commend all of your staff members. They are all so deserving! So very many high quality, competent, compassionate people! Many of the nursing personnel there are probably some of the best in the industry nationwide! I noticed Terri, RN had several Daisy award pins, certainly very well-deserved! Both her and Mary, charge RN were very caring and obviously extremely highly skilled, top level nursing at it's finest! Forrest, you have no idea probably that a very simple gesture on your part of bringing an NPO patient first permitted ice chips, a quarter of a popsicle instead, would be such a huge thing to me! Very thoughtful! Thanks so much to all the staff I listed in that previous review. I hope so much, perhaps we got lucky and someone there printed a copy. I also submitted commendations for many of you! For this latest stay, my gratitude to April, Stacey, Lyto, Julie, Lauren, Suzanne, Laticia, Aurelius, Emily, Ronald, Kayla, and Hannah. Sharon, Jarrod and Jamie were all so very prompt and considerate, esp in regards to my requests and concerns. I must add that Jamie has got to be THE Sweetest Angel of a Nurse I have ever encountered! All staff are all excellent at their individual job tasks and positions! PLEASE please, every one else out there who have received as wonderful care as I have, give your fair and honest review. We all know that only writing negative reviews only brings down a facility's overall score and CMC so richly deserves more fair scoring than what we see recorded. No patient should have any reservations of being transported or treated at this very fine hospital! Let's all take the time to help escalate their score. Again, they all work so hard in there and deserve it! For me to now have been treated this wonderful, on such the consistent basis for this many admissions, it's just absolutely Phenomenal! God Bless all of you for being such a blessing to not only myself, but to my family as well!

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