Brotman Medical Center Review

worst hospital. Dr. simply put patients on pain meds and do not check them out. No Test, not even a good morning - absolutely NOTHING!!!

First of all, I never knew this place existed. While I was on my way via ambulance the ambulance drivers told me this place was a rat hole. When I got there I was ignored for hours and even transferred to another room because my roomate was complaining that I was crying too much and would physically harm me so they moved me to a room where a woman grinded her teeth all day and night and did nothing to help her stop. By the time I had arrived it took them 6 hours to give me any medication. I had 2 really good nurses that unfortunately had worked there. The rest were rude and ignored and "forgot" requests you asked for after telling them 20 times or more. I had a vein blow up and had asked the nurse to remove it and was told to just do it myself...wow never heard that one before. The bathrooms and room were filthy and due to the front desk not answering help button or nurse pages you just heard several people screaming for help. I was there for 4 days and saw my doctor on the last night who talked to me for 2 minutes and the next morning I was being discharged which was never explained to me as well. I was prescribed 7 different medications and when my cousin ;who is almost done studying to be a nurse was horrified. She said it smelt so bad and she wanted to throw up. Her shoes kept sticking to the floor and upon us leaving I was asking medical advice and the nurse literally ripped my iv out and knocked the cotton ball and tape on the floor she threw the iv which hit my cousin and had a very rude attitude telling is she didn't have time for this she had 5 patients. There is no way I would ever go to this hospital again and neither should anyone else. For the very few nurses that were good to me I thank you and encourage you to find a better facility were your talents wont become part of such a horrible organization. And to the supervisor who I tried to get help from after being discharged who told me it wasn't her job my question to you is...What is?

SUPERB , The building itself was in great condition and was clean too. Security and information was helpful, ready to provide answers in the maze of hallways, corridors and elevators. The cafeteria was a nice size with quite a few selections of food to choose from.

Probably one of the worst hospitals you can go to I was on Pavilion 6th floor Behavioral health unit and it s really dirty run down and disgusting I caught Covid from the hospital and I was in UCLA for one month probably one of the most horrible experiences I ve had at this hospital it s run down and dingy

My son had a minor scrape. They insisted on putting a staple in his head when it wasn't needed. I should never have taken him in but he hit his head on the lion statue in front of the movie theater and it was bleeding. The billed my insurance company $688, not including what the supposed physician billed the insurance. We wound up with bills for over $3000!

NEVER GO HERE. NEVER. NEVER. NEVER.

My son was in this hospital twice with Pnomia. Fluid on is lungs. Seen by a nurse practitioner. Now he is in a real hospital where they are running the right test that this hospital should have run. I would never tell anyone to go there for medical help.

I dont know why all these bad reviews but wow. To each his own. But i gotta say...i have been here a few days and its unclear what my plan is but i have not had a bad experiance. The doctors are all real laid back. They answered all my questions. I am currently on the 5th floor. I only had 1 issue with 1 nurse but other then that all the nurses are really cool.. Austin is 100% my favorite. His goofy personality and positive outlook on things just made my day go by great dispite my issues. You can tell he LOVES what he does. He truly deserves an award. Sam and Jon were so cool. Jon is the IV KING!!!! After so many failed IVs he got a good one. The radiology staff x-ray and ct scan folks were so nice. I dont know what these bad reviews are for..but i tell ya....the 5th foor nursing staff and cnas are a group of great souls. I appreciate the humans on my team who took care of me.
I want to thank them all for taking good care of me. Chatting with me when i was loanly..explaining things to me and of course just being good at what they do and going above their jobs. Not everyone's perfect or will make everyone happy but as long as you do ur best and do right by the person YOUR taking care of thats all that matters.
Thanks SCH for taking care of me!!!!!!

Grate hospital, my mother has been to this hospital several times over the last 20 years they have save her life twice.. because of this hospital by mother went on to live an additional four years after a major stroke that left her totally paralyzed.. the nurses and Doctors are always respectful and attentive. Now I go out my way to take another family member that occasionally get sick and need emergency medical care. Always fast service never have to wait long hours before being seen..

I think I may have benefited from a whirlwind of bad reviews and a change of the guard because of the them. The nurses, aides, guards and doctors at this facility were absolutely fantastic. I scared myself by reading the reviews and went in, ready to walk out if I had to. Instead I was welcomed in at the front lobby, which was clean, updated, well-lit and busy with happy doctors and nurses crossing each other and greeting the people who walked by them. I was promptly admitted, escorted to my floor and then treated absolutely amazing by the 3rd floor nurses! I was then greeted by doctors, specialty doctors, and recovery people - all of whom were fantastic and made me feel as if I had checked into a hotel. If you have to go, go with an open mind. Give it a chance, you would be surprised how they are counteracting all the bad reviews.

This is a horrible hospital. Some of the 2 nurses were great and I just got admitted for the next two days. There seems to be constant staff grumbling. Nurses are aloof and lack of communication. Some patients on the SAME floor were served meals and others weren't and on the back end they were offered sandwiches. Seriously considering getting myself discharged.

I came in to get some simple antibiotic ointment for a stye on my lower eyelid at 4:30. I just left at 7:40 without any ointment. The staff is just way too slow/old or i dont know what was the problem. They kept taking my blood pressure and temperature as if i had never been helped before.All this to say if you have a real emergency DO NOT GO HERE!!!! because my problem wasnt even serious and they still took a long time!

Worst hospital I was there 2 weeks ago nurse talk like they r in a bar I never see a real Doctor

DO NOT GO TO THIS SO CALLED HOSPITAL!!
My sister and I took my nephew here. They allow a homeless/mentally challenged woman "Greta" to "live" in the waiting area cursing and threatening sick people. We had to ask security to remove her. She kept returning and cursing and threatening people. I don't think that should be allowed in the ER waiting area. There was a woman that was very sick in the waiting area and I asked her how long she had been waiting and she said 4 (four) hours. I went up and asked how long is the wait he said up to 2 (two) hours and I could tell that didn't sound right and we left and went to Cedars Sinai and went right in. The level of care was totally different.

The worst hospital around it is the absolute bottom of the barrel of places you can go a back alley doctor with a rusty needle and thread for my ripped up jacket is a better place to go

OMG.. Wow...Marina,Olympia, Cedars, Kaiser, Harbor are not too far. Everyone should check out what is available in their area in case of any medical emergency. Always call your insurance provider to select a specific hospital or ER. STAY AWAY from places that have so many negative reviews, are creepy or shady in any way. People may not always have the right words to express themselves. Clearly when your health is at stake, Actions speak louder than words. If anyone needs to detox go to GAADS. Don't be the lamb that voluntarily goes to the slaughter house...All this is crazy.

Got good care but no social distancing in elevator. Elevator backed with people. Some healthcare professionals not keeping they mask up.

The er staff was so lazy, they all were going out for smokes breaks when no one was there and we were still waiting for our friend to be taken up to the detox place, there were no ambulances no patients, just us and they had kept us waiting for Over three hours, highly suggest going to a different hospital

The absolute worst hospital experience of my life. I was called by the Fire Deprarment and told my partner was being taken to the ER. After checking in, they said to wait 10 minutes before someone would be out to bring me back. Some of his friends from school showed up. I waited 3 hours before a nurse had come out and told his friends who he has known for like 2 months, not me, the person he is in a relationship with for 4 years, what was happening, and that he didnt wish to see anyone. They told me what the nurse said and to go home, and I still had questions, I didnt get to talk to her. I had no idea what happened or when he would be done. How will I know when he is coming home? I went to the front. Said i had some questions. The nurse came up very rudely and asked what? I just asked when and how I'd know he would be done. She just said he didnt want to see anybody and he would call tomorrow. My friend with me asked why they didnt tell me this and just some random friend, and she was very snarky and rude and said it didnt matter who i was, i wasn't seeing him. I am his partner of 4 years. I'm scared. I dont know if he is ok. If he doesnt want to see anyone. Fine, but i live with him. I have a right to know if he will be coming home or not. I am a loved one who is concerned and i was treated like a neucence and garbage. Not to mention a lady in the waiting room asked for assistance to the bathroom and nobody came to help her in her wheel chair. Worst hospital ever. Never ever ever go there.

I should preface this review with the following three items. One. I'm a business development, marketing and operations cluck with 32 years in the healthcare field. Six of these years were spent at acute care hospitals. They were both of similar size to Southern California Hospital at Culver City. Two. I was brought to this facility from St. Mary's Hospital in Long Beach in an ambulance. Three. I was 'treated' and stayed on the sixth floor psyche unit as a voluntary patient. I was a hair away from committing suicide. So, if you are so inclined, you may take my review with a grain of salt. You know, what with me being a loon and such.

I was in the care of this facility last week. As previously mentioned, I was on the sixth floor open psyche unit. My stay lasted six days.

I believe that I'm still in a capacity to look at this facility, only the psyche unit, with an unjaundiced eye. I'm also quite experienced in JCAHO/Joint Commission preparation for hospital accreditation. I'm quite curious as to how this hospital scored and what deficiencies were noted. In my opinion, it's certainly not at a higher grade.

The nursing care on the unit was satisfactory. I would rate it higher, but there was one nurse, who I believe had a Jamaican accent, had the whole ignoring and looking straight through a patient skill down. Even when politely attempting to get her attention, she would completely and quite adeptly, gave this patient the snub. She spent her time chatting with a security guard. Thankfully, she wasn't my nurse. On the other hand, my nurses Susan, Paul and Nneene(?) were excellent and were caring professionals. Especially Susan and Paul.

The linen in my room was never changed. Now, this could've been because my roommate rarely got out of his bed. Plus, when he was awake, he was generally a douche. The floors were mopped. If this task was completed with Snooze-ola in his rack, they should've been able to change my linen. No Bueno! The paper towel dispenser was empty for two days. Mr. Snooze asked the EVS staff to refill the dispenser. No dice. There was another patient in the room. The room itself, was generally clean but a dreary affair.

The food? It was pretty good. I had a diabetic menu. Why? Because I'm diabetic! Duh! We had enough coffee and snack breaks. So, that was cool. Yay for dietary!

Therapeutic care? Zero. For someone in my condition this is critical. I met with an MD, I assume an internist, in the hallway near the nurses station. Once. He did ask why I was a patient. I gave him some leeway as I felt that I would see an actual physiatrist. I never did. This is quite an interesting turn of events as I was on a psyche-unit and suicidal. Daily, I did see a psyche-NP for about three to five minutes per day.

I did attend 'group sessions.' These were comprised of, depending, on the day, coloring and making bead wrist bands. This was for stress management. During this session, music was played. It was violent, loud and blatantly profane rap or whatever. Hardly stress reducing. The next day was composed of the therapists leading the group in singing. The therapists were actually quite good. But, it doesn't seem that they were given much of anything therapeutic. Perhaps it was for 1930. The other loss was on 'exercise therapy.' This consisted of playing ring toss, throwing Velcro creatures at a dart board and other such diversions. Kelsey was excellent and well versed in psychiatric music therapy. I'd give her four to five stars.

So, this knocked down the score . This facility wouldn't get that if it were not for Sue, Paul and Kelsey.

The final to go is related to the discharge. They seem to be more concerned with getting the homeless into shelters. In my opinion, they also keep patients as long as possible. Census. More heads in the bed with as little expenditure as possible. They probably make a killing.

Meanwhile, I'm worse off than when I was admitted.

I had surgery Thursday, Jan 25th and being discharge today. I had a good experience some nurses took long to respond few times but overall, I liked everything my experience staying these days were good. Room was clean, nurse assistants very helpful the only thing was breakfast and lunch all the days I was here I got it and it was cold food. Coffee was cold eggs were cold. Just need a little more communication that's all.

My mother has been here twice and the place is small and very clean. The attention she receives from the staff is great. They are very caring and check up on her constantly. She has a beautiful view of the Culver City Mountains.

They took care of me quickly and got me breathing again

I received excellent care at this Hospital. I was attented to within 15 minutes in the Emergency room. Within 30 minutes I was in a bed and admitted. My stay was one week after surgery. My Doctor the Nurses and Staff were kind and caring. Thank You to all of You !!!

Unfortunately for the amazing staff that I worked with at this hospital, the overall rating greatly underscores how fabulous they are!! After a gastric sleeve procedure done by a different surgeon and hospital in 10/2018, I suffered extreme pain and subsequent additional injuries from surgical complications (stricture of the stomach from surgery and a perforated esophagus from EGD). I had spent months without being able to eat by mouth and had almost lost all hope. I was recommended by a friend to see Dr Joseph Naim who is a barbaric surgeon and genius!! He was able to convert my sleeve to a gastric bypass in 9/2019. The surgery was flawless and the hospital was not only clean, spacious, and tentative to my needs, but the nurses were very kind and compassionate. Now I wish that my surgical problems were over but my digestive tract (which had been rerouted from gastric pouch to my intestines) were already prone to ulcers. Dr Naim and his team kept close watch on me and continued to monitor my health. Being an overachiever myself, it s no wonder that my ulcer worked hard and was able to erode the back wall of the gastric pouch. This was only through my bad luck, because Dr Naim and his wonderful NP Carolyn Taylor appropriately prescribed the medication that should have taken care of my ulcer. I had taken several CT scans with contrast and everything came back normal. So when my ulcer bled through my stomach and ruptured my splenic artery in 2/2020 it was a shock to everyone! I was lucky to survive the abdominal bleed out and with my husband and mother by my side me I awoke after emergency surgery, my very first phone call was to Dr Naim: During that surgery my pouch had to be removed (full gastrectomy) and so my follow up was with those surgeons since February. I was shocked and excited to have Emilia, Dr Naim s Dietician, call me this Sept 2020 just to check on my well-being and dietary health. I explained to her that my stomach was removed and eating by mouth was limited to only yogurt and protein shakes: I had been getting all my nutrition through an IV in my arm (TPN). This long term method of IV food was becoming a hazard and causing damage to my liver. Emilia was like an Angel and from that moment she started studying my chart to understand my anatomy and see how she could help. Now this kindness and working so diligently is all being done for a patient she had never even met!!! We spent several hours on the phone (word wide pandemic Covid-19) and Emilia gave me all kinds of dietary recommendations that would be more tolerable for my anatomy. I had been suffering from February through September with intolerable heart burn and indigestion that really prevented me from doing anything, wok, sleep, eat, somedays I couldn t even shower the pain was so bad. But after speaking with Emilia I found out that what I had been doing, high calories and high fat due to my small amount of food I could eat, were actually making my indigestion worse! So long story, but the happy ending is that through SCH, Dr Joseph -Naim, NP Carolyn Taylor, and dietitian Emelia Janeke, I am now off the IV food and eating everything by mouth. They really care about their patients and saved my life! 5 stars!

I don t spend much time in hospitals. And I tend to not expect hotel service at a hospital. So. I could go into depth with this review but why bother. End of the day, they took REALLY GOOD CARE of me me here. I came in with a raging infection and in need of several other things a week after a near fatal motorcycle crash. My doctor told me ahead of time that it wasn t the best of my options. But was the most immediate. And the staff really cares and tries to do their best. Well that they do and they did. I don t know how much better my stay would have been anyplace else. Regardless I am super grateful to everyone for everything this weekend. I wish you all the best and much continued success here.

Correction on the name of doctor who murdered my elderly father. He released my father back into nursing home without our permission; my father never had a kidney infection before he was under this doctor's care. My father had one when he was released back into marina pointe who is a nursing home in on the kickback scam with Dr. Abraham Ishaaya. This doctor released my father and he still had pneumonia. Then to cover things up he was sent back to this horrible hospital without my mother's permission. Marina point would then call us to cover up that they had sent him back to the hospital and lie to each of us, and say that they got permission from either me or my mother when that was a lie. We never met this doctor and we always asked for him to be transferred and they would never permit it. Finally when he did permit it they wouldn't release him! The last conversation that I had over the phone with this doctor, was the night my father was killed by him. I told this doctor that he was covering up his mistakes of not having our permission to request and re realse him back to marina pointe and he failed in releasing him still sick, and he failed by causing more sickness after under his care. I told him that he had a God complex and that is why he wasn't releasing my father. (mind you my father had not been dying before this conversation). Exactly one hour later my mother called and said they were trying to revitalize him he went into cardiac arrest or something. When I got to the hospital my father was so swollen and blue (like they had injected him with something). He died. my father always said what is done in the dark will always come out in the light. Its just a matter of time Dr. Ishaaya. My father will not be the only one that you think you have gotten away with.

TANIA JOCIUS!!!!!

My name is Andrea Filipovic and I was admitted into the culver city location yesterday. This morning I woke up in excruciating pain I've been suffering with ulcerative colitis for about 8 years. My nurse Tania Jocius has a best friend who suffered from the same thing, lucky me to get fit with someone who is so knowledgable on the disease. She was so attentive and helpful I couldn't believe it. I know this hospital doesn't have the best reviews but I see the potential in her. I think when you put nurses like Tania in lead positions and allow that eagerness to help shine you only want to make others around you work. Shes got an addictive personality that would make anyone around her want to do better. There wasn't a single time I had to call for her for any kind of help. Shes young, smart, and eager to listen and get down to the root of the problem. This girl needs to be a team leader. She not only went above and beyond but she made it look effortless. You guys truly have a remarkable person on your team!!! If you want to get the ratings in this place up you need to allow people like Tania to take control and lead the way and staff. Saying she deserves a raise is an understatement this girl needs to be front row in all matters. Shes worth a million dollars. I just happened to get lucky with such a remarkable nurse!!!! TANIA thank you! thank you! thank you!!! You truly are one of a kind and I hope this doesn't go unnoticed!!!

Maybe staff is overworked or maybe there are not enough staff at this hospital, but it took a long time to get attended to. Some of the machines were not working as well. My father-in-law had surgery here and was sharing some of his experiences.

Please don't take your love ones to this hospital..my father passed away because they didn't take care of him.. reading these reviews just proves me right the nurses don't care, doctors won't show up everyday to check on their patients..this hospital should close down

Two years later, I am going back for the same procedure. Will update the good, the not so good and the truth.

This ain t St. John s or Cedars Sinai hospitals but it will do. I was quite hesitant and nervous going in for an outpatient procedure scheduled by my new GI doctor because of so many one-star reviews on google and yelp sites the night before my colonoscopy. US News & Reports on hospitals give SoCal Hospital at Culver City an average rating. I decided to go in any way the buyer be aware, question every step and point out the poor ratings to the nurses and attending medical staff. My experience was a pleasant one. I arrived at 5:30 am checked in with the security guard at the lobby.m then sat down at the waiting area which I consider above average, more like a hotel lobby than a hospital. Within a few minutes the admission staff appeared thru the door next to the front desk, checked the only name on the walk-in signup sheet (At this point I was the only patient in the waiting area) she looked up turned around and without saying hello, good morning or calling my name uttered the words follow me . Which I did but I thought oh uh here we go, she was cold with no much emotions on her face to help this nervous hesitant patient give a little comfort. We all at one point or another have been a little cold and not friendly at 5:30 in the morning, maybe she was not fully awake and there yet. Once I was admitted, I was asked to go back to the lobby and wait. Within 30 minutes 3 other patients were admitted and asked to sit and wait. Finally a happy go lucky pleasant lady with a nice smile on her face and a chart in her hand introduced herself called 4 names and asked all four of us to follow her to the elevator and on to the basement where the pre-operation preparation room was located. The room was small but clean and felt a little too crowded for 3 patients 3 family members and 3 or 4 nurses.
With little and no privacy, I could hear other patients answers to personal question such as how much do you drink or if you smoke and what medications do you take. My nurse was nice quiet and focused on the task at hand.
Once I was hooked up to an IV I was moved to the operation waiting room. I have to say everybody was nice from the doctor to the nurses and even Ricky who Kept too many gurneys in the hallways which looked a little crowded. I did not sign the release form for anesthesiologist until I spoke with him first. I asked him two questions. If his license has ever been suspended and question two has anyone died while under his care. once I was satisfied with his answers I signed the release form, I was told to count from 10 to 1 I think I remember five and then I was out. Next, I woke up in the recovery room pleasant looking nurse met me I found out that she was originally from Sierra Leone. She gives me some crackers and apple juice had a pleasant conversation while removing the IV from my arm. I signed my release papers and was discharged. All in all a great experience, at least for me in the outpatient surgery unit and the G.I. department. If the rest of the hospital follows the example of the G.I. department and that outpatient surgery unit this facility should improve their ratings real soon. I hope so and fingers crossed.

Nancy, the charge nurse is a horrible person! She made it impossible for us to be with my brother! Harassing us every moment she could, took a reclining chair away from my other brother. We have been here since early morning and it is now 1:24am....I brought in a chair to rest my feet because they hurt like hell and I have a small cyst on the bottom of my foot. I couldn't elevate my feet because she took the reclining chair away from my brother. I had to give him the other chair I brought in. Now I have nothing to rest my feet on. My brother is here due to a gastric sleeve. Tonight I witnessed another person dying in this hospital of a cardiac arrest and the family cried their hearts out in the hall way. This hospital kills people, I hope they don't end up killing my brother with how upset he is. He should be recovering and in peace because we are here, we can't even be here. So many issues have happened tonight due to Nancy. She needs to get fired or retrained on how to treat people, no respect, and no work ethic! Comes to threaten us saying we both can't be in the room with my brother and then she takes the chair away from us. Then she says we have permission to stay. I have had it with this woman, I understand she may be stressed and worn out by her job but why should we pay??...her attitude is disgusting!

If I could put zero stars I would....people can get away with murder at this hospital...horrible service patients are left to die! They shouldn't have an ICU because they wheel people to the morgue like everyday... plus they don't have the new equipment to care for patients they wait for family to do research and suggest how to help the patient...it's horrible

BEST PLACE EVER I HAD SURGERY YESTERDAY AND THE TREAT ME NICE AND THE GIVE ME ALOT OF ATTENTION
TGING THAT OTHER HOSPITAL DONT GOT THE WILL NEVER SAY NO
THANK U SO MUCH GUYS FOR YOUR HELP
I GO HAPPY AND HEALTH THANKS TO THEM

I felt very comfortable and not once was over bothered. During my after surgery stay I had my own room and had someone constantly check on my well being and to make sure my pain was always managed.

Horrible experience good god clean the fu*king hospital it's soo dirty and have some security it's all full of crazy fu*king junkies and horrible service and nurses really bad hospital do not consider coming even if ur dying

I was admitted as a direct admit due to long standing pulmonary hypertension and my reg hosp was full. THEY did the regular ER workup for breathing difficulties: CAT SCAN, VQ SCAN, & Ultrasonic scan of the heart and lungs.

It is good to be retired since I have all DAY LONG to review all bills, and cross reference if they are duplicates.

Check every bill you get and itemize. I was charged TWICE for a hysteroctomy and I am male!!!! Nevermind you only have one of them...plus the charges were totally out of whack with what I received. It was a new place and new docs so, I wrote down who saw me and why and when so I could check the bill later. IF we had one set of billing for everyone, then they would not be able to call a tissue box that they automatically provide as a nasal collection system. At 7000 a day use the sheets to blow you nose...I did and I refused the tissues since it is a shame for medicare to be ripped off so much.

I stayed in the ER for three days AND got charged for the full private room rate which is where I was supposed to go directly as Olympia Medical ARRANGED. Now after a few months have passed, I reported them to medicare for fraud. YOU CAN NOT LOOSE DIRECT ADMIT paperwork as the old hosp doc and the new hosp doc have to agree to the plan and determine if equipment is available. I got a copy of Olympia's fax and poof the bill disappeared.

I was admitted to this hospital a couple days ago and was brought up to the 5th floor, most of the nurses were very kind and professional. But then one of my nurses I had at night first thing was I had pushed the call button because my IV had fallen out and the medication was burning and my hand was starting to swell up , I waited for over an hour for my nurse to come fix it and the machine kept beeping so I kept silencing it but finally I got tired of doing it so I pressed some buttons and it stopped..I went to bed because she never came, I understand there are n several other patients but when I confronted her tonight she made it seem as I was confused and that I had the days mixed up. Then tonight she I had asked if I could take a shower and she told me she didn't have time for me, then I had asked if someone could change my sheets because there is blood on then she once again she didn't have time she's too busy and when I told her about my A IV she tried to flush it and my vein had blown, lastnight when she hadn't come , she just left it and saidagain she had no time to deal with it and n left the room, I just thought it was unprofessional and she didn't seem to care about me.. The patient, I completely understand they have to pass meds at 9pm but telling a patient that they dont have time for me made me feel that I wasn't important. I went to the charge nurse and didn't seem to care either and just kinda brushed me off. I'm pretty easy going and don't ask for much but I feel respect is important. I just hope the other patients are taken care of and she at least gives them the attention they deserve since they are older and need more assistance then I do.

Well I have been in here as a patient since Tuesday on the 5th floor and I have to say the staff has been great all except for one nurse. It's unprofessional for a nurse to argue with a patient and trying to get the last word over something simple. So I get up walk around to stretch my legs because they don't allow patients to go outside because of safety reasons and I understand that, so I'm walking down the hall way and one of the nurse said I'm not allowed to walk down this hallway because it's for patients that just got out of surgery. I complied with the rules and i told her okay I understand, but yet the nurse kept on grumbling about it after I said ok. I told her I got it the first time but she wouldn't leave it alone i guess she wanted the last word and try to have some type of power over me. Now having word for word with a patient is not professional and having a attitude after I told or her okay. In my opinion that nurse acted like a five year old trying to get her way and how she conducted herself is a embarrassment to herself and the hospital she works at. This is the reason why I gave a rating of one star. The other members of the staff I would rate them five stars. I can truly say the other nurses are beautiful people and I thank them for what they do. I'll give two stars . Nurse Harmon has some type of attitude towards me and she does not want to assist me what's so ever i will be filing a complaint with the state medical board and I will contacting my family's attorney. A official complaint will be filed as of Monday morning concerning her conduct . A law suit might just happen. The funny part it's always the night crew with the attitude problems not all of them but few of them. The charge nurse needs to be more in charge for as disciplinary actions and take responsibility for his nurses actions. And yes I did have a little attitude because it sucks waiting to find out if you have cancer or not so for give me if it's a heavy burden on me. And having a nurse not wanting to do their job is extra stress on me. My attorney will be in contact with California state medical board and the hospital. To be more specific the day day shift nurses are . The day shift has a loving, caring attitude in my book there is not enough stars in the world i can give but my gratitude.

My final review 3 out five stars. Today is my last day here in the hospital 4/3/18 and I must the problems that I was having were addressed so I have to give up to Danielle and the floor director thank you for the fast response. After everything is said and done this hospital has great potential to be great again back to it's glory days. Despite very few problems over all the nurses were great. The fast response by the floor director and Danielle quickly solved all problems and I would like to say thank you. To all the nurses in the day shift my heart go's out to you guys. The level of care provided was over and beyond your duties not just with me but the other patients as well luv you guys. Now the night shift, the night shift has turned its self around but some work is still needed but it has improved so I do have to give some credit . Overall things did get better, so now I hope they will improve and build and stay consistent. This will happen if the night charge nurse takes better control of the floor and I have that confidence he will do that.

This place is terrible. I almist died at walmart in baldwin plaza and they took me to this hospital and had ne on some sort of body support and i was screaming and crying because i had bad chest pain and i couldnt breathe and i wanted it off because it hurted so bad but they told me if i take it off walmart wont except my clain. Then 2 years later i see medical bills on my credit report thinking my medical payed for it but i guess not. I never received any medical bills only when i was filing a case on walmart then i try to call and email them about the medical bills but the email address is wrong and i can get through to the right department. I thought they was suppose go be a hospital not a horror place!

Never Ever Ever Again. Two stars because this hospital was very clean, but very sad service. The lack of communication with the patient, the inability to actually listen to the patient and understand the position they are in. Literally turned off my call light before coming to me and asking what i needed. I left there felling just as bad as i did when i walked in the door. To make matters even worse i passed out moments after leaving. Come hell or high water. Even risking death, this is one hospital i would never go to again. Why go to a place to feel better just to feel even worse when walking out of the door and no one seemed to care except to hurry and get me out of there.

Had spinal surgery here 2017 all was good even the food the only thing I could complain about is the day shift they were good taking care of me but nonstop cussing...just doesn't seem professional to me. Other than that it was a good experience

This so called emergency room is staffed with 15 zombies masquerading as health care providers. Waiting room full, no intake person, people wandering around looking dazed and confused. If you are sick..don't go there, just pray. I felt better leaving the waiting room after 45 minutes after no care, no attention and not one person noticing or caring that I was there with an emergency.

NEVER EVER COME here. Everyone here is extremely RUDE. EVERYONE IVE BEEN WAITING FOR 6 HOURS

My girlfriend was transferred here from UCLA Santa Monica for asthma issues and the difference in the level of treatment is astounding. They did not have a working spO2 monitor for more than 5 hours. Eventually I just walked down to cvs and bought one which we have been using since. For an asthmatic patient to not have an oxygen reading for that long is astounding.

The doctor visited her once during 3 day stay. Her nighttime nurse doctors were awful and she had to page them frequently when struggling to breathe.

Her daytime nurse Debbie was very good, and so far the only one to update the whiteboard in her room with statuses. If the goal is to make this a good hospital you need to support the good nurses with the supplies they need.

Add in addition to the experience another patient across the way yelling for water for 20+ minutes. I would recommend anyone that comes here to record every interaction with the staff, note date times and names. You will most likely need to monitor yourself or your families own medical treatment.

Hopefully we will be able to be discharged soon, the doctor during his only visit said we could be 5 hours ago. The nurses though don t see it in the system.

If I could give negative rates oh I would, my wife was supposed to have surgery done and they can't because of complications they aren't telling her, so now she doesn't want to continue on with the surgery and they are keeping her here against her own will, we were told by one nurse that they are ready for her to do x-rays so we can leave and the replacement nurse said she can wait I have other patients to take care if first but yet she was told that they were ready for her....

Now all they do is give us the run around, she's not having to operation that you'll can't do and now you're keeping her here against her will, so they can run more test and try to operate on her again after she said "NO I WANT TO GO HOME" been here since Thursday at 7am it's now Friday 11am she's been doing nothing but liquid diet like they said hasn't eaten in 3 days and all we want yo do is get her home and we will lose the weight like we have been the natural way...

This hospital is horrible and so are all the staff in the building....

Went to the ER and the nurses were lovely but the doctor was an absolute nightmare with no bedside manner. She was cold hearted and had no respect for me as a patient. Go to another emergency room if you can make it there.

My grandpa was recently Sent here in the ER Warning For All Active Members they will not work with the Red Cross to send you a Red Cross letter to get you home. I spent 3-4 hours calling them they had Forwarded my call to every phone number possible.

For people who do not know what a Red Cross letter is. The Red Cross will send a let letter to the persons (active duty member) unit to be sent back home with his love one who is dying.

It was one of the worst experience I have ever come across and I had dealt with medical personnel many times this is so far the worst experience of my life.

The Red Cross called the hospital one of the nurses refused to collaborate with them. I had called everyone in that hospital the closets progress I made was social service I called them. And said that someone will call me. And that it would take 5 min I wish I could tell you the answer how long I waited(no one called me back). Called social service again same results. My dad was also trying to contact them to collaborate with redcross but was giving a number to call in the morning.

I guess what I m saying is if you re active member and you have a love one dying here you won t see them again sorry to tell you. It breaks my heart that no one not a single one in that hospital could give me a single answer but forward my call or tell me that someone will call me. I didn t sleep waiting for a call hoping someone would call. still waiting for a call.

I am writing this in concern to my son he had surgery on Monday 8/13/18 and was only staying overnight we ll its Wednesday 8/15/18 and he still here the doctor has not come in to check on why he is still here or if he can be discharged and the worst part is they can t even get a hold of the doctor he doesn t answer or return calls , I can t believe there is no doctor on call that can handle an issue like this ,, service is terrible and of course no one ever knows anything this is the worst hospital to get surgery done

My father had Surgery there and staying over there 2 nights one night in recovery room and one night in 3th floor 315B
Horrible service very poor patient care, not answering phone calls at all, horrible food ,
Confused lazy with low knowledge staff , not answering patient when they ringing the bell
Discharged with no explanation about drugs or after Surgery medicine
Every one there is lazy and in rush to finish his or her shift
Securities look like they are working in prison rude , and lazy
In general I think the president of this hospital should be fired and changed because he doesn t care about people Review
This hospital needs more professional nurses and stuff with new management
hospital building Is beautiful in good location but horrible service
Don t go there even if it s emergency!!

I would like to start by saying That I personally want to Extend my gratitude and deepest appreciation To a very special nurse that was exceptionally professional courteous friendly and Was very attentive to all my patient care that was Needed. Her name is Lavon and she isThe nurse that left the most Positive Experience I have ever had At any medical facility or hospital.nurses like Lavon Are very rare and I was very fortunate to be under her care. Thank you very much Lavon for being the wonderful and caring professional nurse that you are. Your facility Should really commodate people of such merit like Lavon.

The worst hospital in the world. Most of the RN's, LVN's and CNA's are appalling, negligent, incompetent, unsympathetic, unnecessarily rude and patronizing. The charge nurses tone and behavior is unethical and goes way beyond the professional code conduct. The action, behaviour and demeanor of all these employees portrays a poor reflection of the quality of care this hospital provides patients. I don't even know how they can stay open, they need to be shut down for good. Instead of all these apologies I have seen replied to other patients bad reviews on here, maybe the administration needs to do something to actually improve their hospital, staffing and quality of care.

Took my Son to the ER for Pink Eye. Took less than an hour. Excellent service, everyone was extremely nice and caring. The best ER service I ve received EVER!!

The Emergency room is ghetto, the nurses are rude, it looks like a hospital from a horror movie. The nurses on the 5th floor is extremely mean and rude. I've never had a experience like this in my life! I wouldn't recommend this hospital!

Terrible hospital! My husband was here for 4 days. It was the worst experience we ever had with the hospital. The restrooms where he had to take a shower were mildewed and rundown with clothes all over the floor. It was an elderly mental health patient admitted for having a seizure that was next to my husband. They never came to watch him up or to offer him anything or to check on him often. At 3 in the morning I was coming from the restroom on my way to my husband's bed and witness this man having a seizure and he also fell out the bed. These people act as if it was his fault. The whole time he was in the hospital he was covered in blood dirty the hospital was dirty it was a physician assistant who was very rude the doctor did not show up and they did not know where he was at for 3 days so they were calling going through different channels to get anything done with left my husband in pain for hours at a time. I seen elderly people and homeless people throughout this hospital as I walked each floor. In my opinion this hospital is just accepting people to use up their medical. I had never knew that things like this exist, hospitals like this exist in the Healthcare System. It was a horrible experience and they released my husband with a blood pressure of 190 / 85 as soon as we left there he had to go right back to a different hospital I refuse to let him be sent back there

Just called to inquire about my sister, she was transported there in critical condition. Operator transferred my call to the emergency room. Spoke to some rude nurse that was of no help. Looking at this hospital reviews and ratings and I'm am not surprised.

My girlfriend had stomach cramps for 2 daya so i took her to this hospital because it was the closest hospital... some guy who looked like a custodian at a mexican restaurant came in to take her blood and it took him several attempts before hitting a vein... once he finally hit a vein, he went full on dracula and proceeded to steal at least 4 or 5 bottles of her blood... at this point, she was dizzy and not herself... then, a grumpy nurse took her to a room and violated her and the they told her it was appendicitis and they insisted on an immediate appendix removal. There was also another patient in the waiting room and one of the nurses told another nurse in front of me that his HIV test came back positive.. i felt bad, not only about his results, but the fact that it was announced to everyone in the waiting room... very unprofessional...
When they proceeded to take my girl to the surgery room, they wouldn't allow me in the room with her when she was put under but there were 3 creepy dudes and a nervous female who were allowes... i assume they were assistants to the surgeon but they didnt tell me anything. when i was finally allowed to visit her the next day, she was in a room with another woman who was so sick that the whole room smelled like diarrhea and I got sick just from the smell. It was really hot and stuffy with no air conditioning which made the stench even worse. I asked the nurse to please move her to another room before we both vomit and they told me there were no other rooms... i took my girl for a walk through the halls because they recommended her to walk a little to help healing the stomach muscles and we discovered at least 15 EMPTY ROOMS right next to the septic smelling room they stuck her in... LAZY STAFF! This place is creepy and shady! I'm just glad i don't live near there anymore.. i would never want to be in their care... if you're from a third world country, then you might like this place... but on a scale of 1 - 10 in the 'free world', this place sucks. I give them a ZERO. this place should be replaced with a live music venue.. afterall, it's located in beautiful downtown Culver City. I would feel guilty if i sent my worst enemy there... people deserve better treatment, and this place simply doesnt care about you.

I was held against my will after they refused to treat me. I received an expensive hospital bill anyway.

I followed their dispute protocol and they dropped it. Two years later they cut the bill down by 1/3 or so and started harassing me to collect.

I d rather die than visit this hospital again. It has damaged my view of all medical institutions. And America. It s disgraceful.

My mother is very picky... Unfortunate..her health is declining..We have had several visits to different ER and She will make a big fuss or she will just leave the hospital against doctors advice!. However...after her first visit to this ER my mother loves it..she feels safe and well taken care of..which gives me peace of mind and i can relax.. All of their hard work is appreciated..

Poor communication between nurses in changing shifts. Dirty rooms, floors and mold in vents. Not enough toilets. Patient had difficulty getting in touch with Case Manager. Food was cold and tasted
disgusting. Horrible experience!!

Second rate hospital that charges like a top facility.

This Hospital is the worst.The staff isn't helpful and could care less about their jobs.My mother was transferred here from Kaiser like her life doesn't matter.This facility needs to be SHUT DOWN!

If I could have given it no stars I would. I hate this hospital to say the least. I took my daughter there for strep throat, they bill you for services that have not been given. Now the collectors are calling me regarding a bill that should not have been given due to our insurance. That was only one bad experience, another time I took my son there for throwing up blood and sat in the waiting area for 2 hours, no one ever even called him to be seen by the triage nurse. We left.

Just wanted to thank Irene, Jessica, Khrisa, Ayleen, Evalin, and all the other nurses who helped me with my surgery. Having to undergo a procedure without familial support is never easy but they made is as pleasant as possible.

I would not recommend it as the emergency wait time is really long and sometimes the impatient hospital is almost full go to marina del Rey if you can

Absolutely the worst hospital I have ever experienced. I give zero stars.

I had to go to the ER yesterday to help my brother (I won't discuss the reason as it's personal). First, the entire staff could use training on their people skills. I found everyone rude, nasty and Inconsiderate to the needs of someone and their family in the ED. We were there for hours after the initial assessment waiting for a bed... no one communicated with us it was as if we didn't exist as if we weren't even there, completely invisible, staff would walk by and not even look at us, we were tired, it had been a long day and hours in ED. Since I wasn't getting ANY INFORMATION I decided to ask his nurse on the status and I was told we were waiting for a bed. After some time passed I once again went to the nurses station and again I was simply told to wait and that his pain medication was ordered, after a long wait it finally arrived.
Not once did I speak to an actual physician (M.D.). I kept going to the nurses station to get some information to know where we stand, what's the status and how much longer did we need to wait and I got eyes rolled at me from one nurse in particular (my brothers nurse) how despicable.

After some time longer I once again went to the nurses station where the nurse was nowhere to be found (ok so she may have been helping another patient but the ED was not busy), a gentleman at the nurses station asked what he could do for me, I asked if my brothers nurse had left and he said " no, what do you need" WHAT DO I NEED??? what?? I explained and asked if he knew how much longer we had to wait because I was not getting any communication from anyone on staff.... his answer to me was as follows " we have nothing to say so noone is going to go in there, when we have something to say we'll come in, you don't need to be coming out here". What??? How dare a hospital employee speak to someone that way. In other words go back to the ED bed where your loved family member has been waiting, sit there and shut up and we'll talk to you when we're ready. I would NEVER recommend this hospital.

I work for a hospital (i won't disclose which one because I don't feel it's appropriate but believe me I truly want to disclose it) I know how our ED operates, how our nurses operate and let me just say we have compassion, we communicate, our nurses check in to see if everything is ok, they provide updates so you don't feel neglected, we know how it feels to be in an ED with a loved one and we are most deffinately there for our patients. S.C. Hospital is absolutely the worst hospital I've ever experienced NOT RECOMMENDED, RUN AWAY, go somewhere else where your treated with respect and dignity. Personal note: If you became a nurse, or a PA-C then act with compassion. The people in your ED are scared, stressed, and desire communication. If I wasn't referred to this hospital for this particular issue my brother was having I would never know how awful this hospital is. NEVER AGAIN will I walk thru those doors. A word of advice to the hospital.... changing your name doesn't change your staff, I suggest you make those changes as well!!! I have no idea how this place received more than 1 star from anyone...you must have been there on a decent day.

A note to administration: I can offer your staff training on how to deal with patients and family properly. I'm appalled at how things were handled at this hospital, and by the way I've been in health care for over 20 years.

Half the staff was on their personal cell phones and if I approached anyone of them they responded while chomping on gum (Classy) Personal cell phones! Has anyone heard of HIPPA violation! Instead of being on your personal cell phones and sitting in a nurses station ignoring your patients put your cell phones away and do your job! What you're being paid to do in healthcare.

ADMINISTRATORS NO NEED TO REPLY WITH ONE OF YOUR APOLOGIES TO MY REVIEW....JUST TRAIN YOUR STAFF FOR YOUR FUTURE PATIENTS!

Patient care is terrible. Nurses and MA's need to work on the way the speak to patients. Patients should not be harrassed or shamed of their medical conditions or of the fact that they do not know what sets off their symptoms. Explanations doctors don't even have. Please have your staff work on their bed side manner urgently. This experience was more than horrifying and just speaks poorly of your company/foundation.

I got admitted and it took over 9 hrs for the doctor to write my orders for my meds my nurse even told me that this is a terrible hospital DO NOT GO HERE

This hospital is HORRIBLE!!! It's filthy! The ER Cubicles are dirty, the restrooms are FILTHY. The staff is slow and rude - they act as though you're impeding on their precious time, when ... HELLO! you work in an ER! You're supposed to be there for the patient. The doctors are no better, and just as rude as the receptionists and nurses. My SIL had to use the bathroom while waiting there with me, unfortunately it was covered in feces and urine. Luckily, or so we thought, the janitor was cleaning outside the bathroom so we pointed out the bathroom, explained the problem and politely asked if she would please clean in there so everyone could use it. Instead, she huffed and tossed us a rag and told us to clean it. LITERALLY tossed us the rag. I hate to be rude, but B!*@#, isn't that what you get paid for?!!! So, I'm sick, injured, and waiting hours for a doctor - with a rude staff AND I should do your job and clean?! This hospital sucks!

This hospital need to be shut down permanently. The nurses are rude and disrespectful. They didn't help me to the bathroom. The nurses never told me how to use the phone. And they didn't even feed me or clean my room. So I am calling the health department asap.

This hospital has helped me and my wife tremendously!! It is an excellent hospital overall. The staff sometimes make their patients seem like they don t matter , but the techs are absolutely amazing. They make every patient feel as if they have a purpose and never discriminate against another patient. The nurses may need to work on their people skills and communication skills. We were in the psych ward but they made out stay less of a hell than our outside lives are. We are forever grateful for this hospital and hope that they continue doing what they are doing. They are awesome and should never change!

Because its not possible to give 0 stars, the 1 star will have to do. This hospital is absolutely discusting. Our room has dried blood on the floor. The staff is textin on their phones and my girlfriend is having a bladder infection and no one to help her. We have been waiting for the doctor on the bed for 2 hours now. Hot the E button and a nurse came in we asked her to find the doctor. Shes been gone for 15 minutes now without a word. Mediocre hospital.

DO NOT GO HERE UNLESS THIS IS YOUR ONLY OPTION!!
The Ambulance brought my mother to this hospital and by far, this has been one THE WORST experiences we ve had. We were at the ER last night and the staff was so rude, particularly one staff member who refused to give me his name and refused to wear a badge. The RN s are so rude. After screaming at one of them I was finally able to speak with a PA and a new nurse came in (Sheryl, she was the only person who showed compassion). What a horrible experience!!! They have a lot of uninsured patients so I think this is the reason why they are rude, but regardless of a person s social status, no human being should be treated so rude!!! In addition, the HIPPA Violations!! I just submitted a HIPPA complaint as well. I wish i could give this place zero stars!

Doctors are worthless. Didn't do due diligence in examining patient and came up with a "diagnosis" that was simple without knowing the patient. Doctors are not willing to talk to patient or family.
As with many hospitals, some nursing and CNA staff stand out, the rest....just stand back from their bad attitude.
Only way I would ever go back would be in a body bag.

I'm here NOW!! Been here since the10th of nov!! I've Had a lady hip replacement!!!! I'm ready to go#! Some of the women nurses are cool mostly the foreign americans r nicer to me!! They foOD SUPER SUCKS!! Been starved twice!! The male nurses on 5th floor were. Super nice to me I got alll I wanted!! From the men! The doctors are the best cause my leg and back feels better!! TY DR. GORING AND STEVENSON!! See ya soon! Peace!!!

This is the word hospital I had ever been, is very sad the unpleasant experience been hospitalized here.
From waiting long periods of times without treatments and pain killers as well as uncomfortable and unnecessary comments from staffers such as the cardiologist on the floor, rude and unsolicited opinions.
I been talking about this behaviors with the social worker Llewellyn E. Lobo and is been so kind, yet no changed is been manifested.
Some of the nurses look like first timers due there weren t able to find my vains correctly and medicine when to my arms.
Please AVOID

Its been a while since I had to go to this hospital, but when I did come here I had a 3 day stay and they were excellent doctors and nurses and I'm a very hard person to deal with at times!! I would recommend this hospital anytime to my family and friends dont listen to the negative people reviews, I've been there many of times..

Thanks for sharpening my health problem! How efficient they were!

Currently at this hospital with my father and I regret allowing the ambulance to bring him here to this hospital. My father is very limited to the things that he can do for himself and the medical team are aware of this information yet they fail to help my father maintain him clean. Majority of the time I come to visit him he has feces in his bed which is unacceptable. This hospital need to be re-evaluated .

My mom is in this hospital, only because she was transferred from Kaiser. She is on her deathbed there. I have read a lot of reviews and I agree with a lot of the bad one. Today we experienced some negative info from a staff member, we just asked him to leave the room and prayed for are mother. No we did not see any Dr. or nurses assistance helping or doing anything, just sitting at nurses station talking. We took care of our own mother while we were there. The caseworker was very rude to me and my sister. Please do not go to this hospital, not a good place to be sick where uncareing staff mable a few nurses are good there but most do not care.

This hospital is literally the worst I've ever seen. My sister was transferred there from another hospital for a procedure. After we got there and seeing how short staffed, and filthy it was, I took my very sick sister to another hospital in Marietta. Unfortunately my sister passed 2 months later but I was gone be damned if she was going to die in that out dated, filthy hospital.

I waited for 3 hours with severe chest pain. Aloof staff, uncaring attending - and I never even saw an actual real doctor. The end of it all it was basically 'take two aspirins and call me in the morning'. A COLOSSAL waste of time. If you have any other options, use them.

This hospital use to be great when it was Brotman memotial

I'm mostly writing this to let go of my hurt and let myself move on. I was admitted to this hospital in mid June, in the psychiatric ward. While waiting to be admitted I read other reviews and was nervous, but I thought everyone was just being overly dramatic. It was clean and the few workers I had met so far were nice. I was here for 8 days. OVERALL it was decent, I can't deny that. There were many really wonderful staff members. I did however have bed bugs in my first bed, they trandsferred me to another part of the psych ward, and that's when things went downhill. The other ward was calmer, but the nurses were AWFUL, the only decent one was named Whitney I believe, she was caring and attentive. I was struggling with suicidal thoughts and was very confused. My medication wasn't working and the nurses and my doctor, Dr. Louie, were very unhelpful. They ignored me, masked things and would just tell me "things will get better, go back to your room". They didn't give me any help or comfort, there was no counseling, I saw the doctor 3 times in 8 days, each time for 3-5 minutes, amd never once looked up from his notepad to look at me. He never once asked me what was going on, or how I truly felt, he only cared about the immediate reactions from medications. After being stuck with no answers for 5 days, I felt trapped amd alone, the depression worsened and I cut my wrist while alone in my room. Shortly after I told the staff and told them I was getting worse and having a very difficult time. Luckily it was more of just a scratch than a deep cut, so there wasn't much bleeding or damage done. One of the nurses said, I kid you not, "oh, it's barely bleeding, he's fine." then directed to me said "You know, you really shouldn't do that, it's not good for you." I immediately felt like a 5 year old being slapped on the wrist for doing something wrong. They didn't clean it or bandage it, I wiped the little amount of blood on my shorts. They didn't let me see the doctor, but locked me in a room with 24 hour watch. 3 days later, after my mom called and yelled at the nurses to figure stuff out and progress with care, they let me see the doctor, he asked me if I still wanted to hurt myself or kill myself. I lied and said no, and he said I could leave. I was discharged the next morning. I have since gotten into therapy and found a competent caring paychiatrist and have had no more self harm or suicidal thoughts. After 4 months of therapy I can understand my depression more, and see that what happened in the hospital was not me being a brat, I wasn't doing it for attention, I wasn't just goofing around, I was in pain, I wasn't thinking clearly, and I was acting out in the only way I knew how. I will forever have that association in me, that because of my depression I am a "silly little boy" that isn't doing as he's told. It has scarred me deeply, and I don't know that I will ever be able to let it go, but this is the first step. I pray every night, that the nurses and doctors here can treat the other patients with more loving respect than I recieved, and that the patients can find understanding and answers rather than criticism and punishment. I pray that I can let this experience go and stop punishing myself for what happened. I also pray that I will never have to return to this hospital again.

RUDE RUDE RUDE ,Called hospital asking questions. Was told they can not give medical advice over the phone & without delay hung up. Ok no problem ,...I get no medical advice over the phone but with all due respect the attitude & hang up before I could ask alternate non med advice question is not necessary under any circumstances. RUDE,DISSMISIVE AND VERY UNPROFESSIONAL . Had similar experience in the hospital previously but on Christmass Eve in turn earns & deserves BAD REVIEW FOR BAD RUN HOSPITAL.SHAME ON YOU !!

Pretty good for a rundown hospital amazing staff that work very hard everyday!!! Anyone know patient visiting hours on the psychiatric level

The staff were friendly and the service was good. It took a while to be seen but that was expected. The hospital was dirty.

It s always the people that makes the difference.

I have been to its emergency room twice this week due to excruciating pain in the gut. The first time the staff were rather aloof and uncaring, making me feel like some annoying drug addict. I understand that sufferings and deaths are normal in the ER, but the indifference towards someone with a potentially deadly situation is just inhumane. A little more caring and attentiveness would comfort the patient much much more.

The second time I was there this nurse named Jesus was the exact opposite(which is why I rated 4 stars). He would get my attention while my eyes were closed through gentle touches instead of shaking my body like what I ve got the first time. He was always patient and really took care of my concerns. And he KEPT AN EYE on my IV infusion speed unlike the nurses during my first visit, who would NOT even take a look when I pointed out the infusion was way too slow, which they finally found out when adding another solution. After my pain has gone away, he even tried to help me figure out what my mysterious pain was caused by, and offered to help me with late night transportation. Such a great experience at the ER. It s always the people that makes the difference.