Diana Mendez

Review of Brotman Medical Center

Nancy, the charge nurse is a horrible person! She ...

Nancy, the charge nurse is a horrible person! She made it impossible for us to be with my brother! Harassing us every moment she could, took a reclining chair away from my other brother. We have been here since early morning and it is now 1:24am....I brought in a chair to rest my feet because they hurt like hell and I have a small cyst on the bottom of my foot. I couldn't elevate my feet because she took the reclining chair away from my brother. I had to give him the other chair I brought in. Now I have nothing to rest my feet on. My brother is here due to a gastric sleeve. Tonight I witnessed another person dying in this hospital of a cardiac arrest and the family cried their hearts out in the hall way. This hospital kills people, I hope they don't end up killing my brother with how upset he is. He should be recovering and in peace because we are here, we can't even be here. So many issues have happened tonight due to Nancy. She needs to get fired or retrained on how to treat people, no respect, and no work ethic! Comes to threaten us saying we both can't be in the room with my brother and then she takes the chair away from us. Then she says we have permission to stay. I have had it with this woman, I understand she may be stressed and worn out by her job but why should we pay??...her attitude is disgusting!