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At Alex no different than in Steglitz, staff stand...

At Alex no different than in Steglitz, staff stands together and has a chat, the customer looks like a doofi. No, no, then no one should be surprised if the online trade is flourishing, because I CANNOT have a cheaper service anywhere else.

Saturn has a large selection but unfortunately no ...

Saturn has a large selection but unfortunately no staff that can advise ...
Last week I wanted a vacuum cleaner robot buy.
I have previously looked at me two "robots" and had two questions ...
The seller wanted me seriously declare that one of the favorite robot can only wipe.
In my statement that the robot mopping and vacuuming can .. Against voice it to me and invited me to watch together on the Internet.
My request is present whether staff that in the area knows was denied and offered again to look on the Internet. The price of the two robots had to be checked on the Internet.

I try to order as little as possible on the Internet but look on the Internet, I can from home and can save me in case the parking fees.

Well

Well

OK

Great

Without respect with the customers

Without respect with the customers

Cell phone repair is really disorganized, I left my cell phone for repairs at 14h40 today and with a nice smile I asked "2 hours are enough?" And the answer "yes, of course, from 17 is perfect".

So, at 5:20 p.m. I come to pick up and I hear "sorry, I" FORGOTTEN "it, it is not yet finished, we need more 13 minutes, and I have waited until 6:00 p.m., wait 40 minutes, and suddenly comes" sorry, we need more 20 minutes "... that was really ridiculous, 3 hours and 20 minutes until everything was ready.

Wait 1 hour and 20 just because you forgot my order.

Please be very, very .... very patient because the German perfection does not work with this service. And you ask for a manager the information says women but I don't know, but of course she knows but with a good answer I got a name but is really disorganized.

Well

I was bought Apple IPAD MINI 4 CEL 128 GB GOL

I was bought Apple IPAD MINI 4 CEL 128 GB GOL

When i was bought IPAD, Saturn employee told me, you have to do insurance, this insurance will repair everything as an original. And when you will have bog problem, we will give new IPAD, or money back. So i did insurance.

So, my IPAD screen has broken on October 20, and i brought to Saturn repair office in Alexanderplatz. They sent to repair center. After 3 weeks, i got my Apple to back, and we saw screen is so bad, they repaired so bad, also Saturn employee has seen, then they sent second time to repairing on 17 November. I got back my IPAD on 02 December back, then we opened with Saturn employees, we saw it is really bad screen, Saturn emloyee told me "SO SORRY, we have to send again to repairing". So they sent third time.

I had really terrible feeling about Saturn, we are media organization, i am editor and journalist at Television. We always customer from Saturn. And this situation is really terrible. I want to my money back, or new IPAD, because they destroyed my IPAD, after 3rd time screen change, it will be nothing. I am a journalist and always working by IPAD, last 2 month, my IPAD is in Saturn services and destroyed. Sorry, but if this problem will not solve as soon as possible, i will open a court case with Saturn. Why they did 180 euro for insurance from me, and why they did destroy my new IPAD? I am waiting for quick response. My lawyer is waiting for this problem.

Super

Of all the major electrical markets, I like Saturn...

Of all the major electrical markets, I like Saturn most on Alexanderplatz.
Really well sorted, clear and really good specialist advisors.
Big compliments to Mr. Metzner, boxing division, recording studio. Thanks to his excellent advice and relaxed manner, I chose boxes from Bowers & Wilkins (607).
The last thing that got me to buy was googling together for the best price / price guarantee. There was no cheaper price than Saturn ...
My best recommendation for this market

Well

The electronic scrap dealer my trust who has ever ...

The electronic scrap dealer my trust who has ever placed value on first-class photo technology can certainly buy a super camera for a few 1000 or he just goes to Instagram on jonackfilms and books a professional photo shoot for a great price

Be careful not to fall for lure offers!

Be careful not to fall for lure offers!

A cheap offer in this case an electric toothbrush was not available during the offer period due to delivery difficulties.

So far no problem. The Saturn employee looked for a solution and said after a long phone call, the goods come after 2 days and are then reserved for me for at least a week for pickup and can then be paid for and I received a pick-up slip.

After 7 days on January 24th, 2020 I unfortunately could not hand over the goods as agreed but now I would suddenly have to pay for the goods in advance in order to be able to buy them later.

I was here yesterday with a clear goal - namely to...

I was here yesterday with a clear goal - namely to buy a TV!
Several sellers offered to help me, which I find very commendable - unfortunately it took a little longer for the decision to be made.
It should be a Samsung TV - at least I thought so.
The nice seller, however, taught me better.
Without further ado and after a short demonstration of the weaknesses of the TV I selected first, I then went to one of Philips - unfortunately outside of my asking price.
However, the gentleman has adjusted the price a bit, since he has only recently been on offer.
He also advised me on the alternatives of DVBT-2 with the conclusion that I didn't actually need it, although I was prepared to spend a lot of money on the corresponding antenna and Freenet TV - here IP TV is the key word.
Accordingly, I have somewhat offset the additional costs that I have now made up for with the "expensive" television set - the price of the soundbar that I chose was also adjusted after a brief look at the Internet.
I am really pleased that there are still sellers in such large stores who value the customer more than the sales - thumbs up for that!

Nice

Great

+rep

Super

TV quite clearly labelled as being 99 euros and go...

TV quite clearly labelled as being 99 euros and got to the till and it was 149.00 were told we must have picked up the wrong model..

Also bought a coffee machine with a discount sticker that was missed. Thought it would have scanned through the till automatically until I looked at the receipt..had to speak to at least 3 or 4 people and trapse around after a guy to get about 3 sheets of paper and then wait in the queue again to pay for the item.

Not great customer service with the boxes are massive and you need to go up and down 2 or 3 floors to get to the different departments

Check your recipe when you buy items. Make sure you have paid the price you thought you while be paying.

Security guards more attentive than the actual sales staff.