
Very nice staff, if you want to buy something, bri...
Very nice staff, if you want to buy something, bring some time. Employees often talk
At Alex no different than in Steglitz, staff stand...
At Alex no different than in Steglitz, staff stands together and has a chat, the customer looks like a doofi. No, no, then no one should be surprised if the online trade is flourishing, because I CANNOT have a cheaper service anywhere else.
I have probably come across a seller who really wa...
I have probably come across a seller who really wanted to serve me because I found his commitment incredible
When I entered the store I was amazed it really wa...
When I entered the store I was amazed it really was everything.
Always had a very positive experience. The employe...
Always had a very positive experience. The employees are friendly and the range is always well sorted.
One of the biggest Saturn markets in Germany, huge...
One of the biggest Saturn markets in Germany, huge selection, great location.
The largest assortment of electronics. If you find...
The largest assortment of electronics. If you find a product with cheaper price in Germany and you can show the seller you can fight the price
Saturn has a large selection but unfortunately no ...
Saturn has a large selection but unfortunately no staff that can advise ...
Last week I wanted a vacuum cleaner robot buy.
I have previously looked at me two "robots" and had two questions ...
The seller wanted me seriously declare that one of the favorite robot can only wipe.
In my statement that the robot mopping and vacuuming can .. Against voice it to me and invited me to watch together on the Internet.
My request is present whether staff that in the area knows was denied and offered again to look on the Internet. The price of the two robots had to be checked on the Internet.
I try to order as little as possible on the Internet but look on the Internet, I can from home and can save me in case the parking fees.
Have a good offer and also the sellers were very f...
Have a good offer and also the sellers were very friendly and took time for me. So that the purchase came to a good end.
Everything available ..... But of course completel...
Everything available ..... But of course completely overpriced compared to online trading .....
But wonderful for looking at and touching devices ......
Service is good, everything is reasonably priced a...
Service is good, everything is reasonably priced and offers along
The moons of Saturn gave me the strength to enter ...
The moons of Saturn gave me the strength to enter this shop. I will never again be able to look at the world with the same eyes.
Offers are good but unfortunately too few professi...
Offers are good but unfortunately too few professionals man must wait forever for advice
Good selection, many offers, some very competent s...
Good selection, many offers, some very competent staff, easy to reach.
I recommend friendly service and even a person spe...
I recommend friendly service and even a person speaking Polish
Without respect with the customers
Without respect with the customers
Cell phone repair is really disorganized, I left my cell phone for repairs at 14h40 today and with a nice smile I asked "2 hours are enough?" And the answer "yes, of course, from 17 is perfect".
So, at 5:20 p.m. I come to pick up and I hear "sorry, I" FORGOTTEN "it, it is not yet finished, we need more 13 minutes, and I have waited until 6:00 p.m., wait 40 minutes, and suddenly comes" sorry, we need more 20 minutes "... that was really ridiculous, 3 hours and 20 minutes until everything was ready.
Wait 1 hour and 20 just because you forgot my order.
Please be very, very .... very patient because the German perfection does not work with this service. And you ask for a manager the information says women but I don't know, but of course she knows but with a good answer I got a name but is really disorganized.
I was bought Apple IPAD MINI 4 CEL 128 GB GOL
I was bought Apple IPAD MINI 4 CEL 128 GB GOL
When i was bought IPAD, Saturn employee told me, you have to do insurance, this insurance will repair everything as an original. And when you will have bog problem, we will give new IPAD, or money back. So i did insurance.
So, my IPAD screen has broken on October 20, and i brought to Saturn repair office in Alexanderplatz. They sent to repair center. After 3 weeks, i got my Apple to back, and we saw screen is so bad, they repaired so bad, also Saturn employee has seen, then they sent second time to repairing on 17 November. I got back my IPAD on 02 December back, then we opened with Saturn employees, we saw it is really bad screen, Saturn emloyee told me "SO SORRY, we have to send again to repairing". So they sent third time.
I had really terrible feeling about Saturn, we are media organization, i am editor and journalist at Television. We always customer from Saturn. And this situation is really terrible. I want to my money back, or new IPAD, because they destroyed my IPAD, after 3rd time screen change, it will be nothing. I am a journalist and always working by IPAD, last 2 month, my IPAD is in Saturn services and destroyed. Sorry, but if this problem will not solve as soon as possible, i will open a court case with Saturn. Why they did 180 euro for insurance from me, and why they did destroy my new IPAD? I am waiting for quick response. My lawyer is waiting for this problem.
Of all the major electrical markets, I like Saturn...
Of all the major electrical markets, I like Saturn most on Alexanderplatz.
Really well sorted, clear and really good specialist advisors.
Big compliments to Mr. Metzner, boxing division, recording studio. Thanks to his excellent advice and relaxed manner, I chose boxes from Bowers & Wilkins (607).
The last thing that got me to buy was googling together for the best price / price guarantee. There was no cheaper price than Saturn ...
My best recommendation for this market
I am very often in this Saturn. Large selection an...
I am very often in this Saturn. Large selection and very nice employees!
It's the German Best Buy, basically. This particul...
It's the German Best Buy, basically. This particular store is fairly massive, covering 3 floors. Prices are a bit high, even for basic items.
Nice market. Just a huge selection. Unfortunately,...
Nice market. Just a huge selection. Unfortunately, the advice left a lot to be desired. If you ever meet an employee.
Good advice, also on Saturday, 30 minutes before t...
Good advice, also on Saturday, 30 minutes before the end of the day.
The electronic scrap dealer my trust who has ever ...
The electronic scrap dealer my trust who has ever placed value on first-class photo technology can certainly buy a super camera for a few 1000 or he just goes to Instagram on jonackfilms and books a professional photo shoot for a great price
Be careful not to fall for lure offers!
Be careful not to fall for lure offers!
A cheap offer in this case an electric toothbrush was not available during the offer period due to delivery difficulties.
So far no problem. The Saturn employee looked for a solution and said after a long phone call, the goods come after 2 days and are then reserved for me for at least a week for pickup and can then be paid for and I received a pick-up slip.
After 7 days on January 24th, 2020 I unfortunately could not hand over the goods as agreed but now I would suddenly have to pay for the goods in advance in order to be able to buy them later.
Excellent advice, the staff is friendly and not at...
Excellent advice, the staff is friendly and not at a loss for any counterattack. Great staff !!
My favorite branch.
Great selection. It is fun to experience attractiv...
Great selection. It is fun to experience attractive and new technology tangibly.
I always find everything and if help is needed, al...
I always find everything and if help is needed, all employees are always friendly. And with the public, this Saturn is perfectly reachable by subway train tram all over the door.
Music c d consultant half-hearted, definitely give...
Music c d consultant half-hearted, definitely gives better ones!
Went looking for switch games, really small sectio...
Went looking for switch games, really small section.
I was here yesterday with a clear goal - namely to...
I was here yesterday with a clear goal - namely to buy a TV!
Several sellers offered to help me, which I find very commendable - unfortunately it took a little longer for the decision to be made.
It should be a Samsung TV - at least I thought so.
The nice seller, however, taught me better.
Without further ado and after a short demonstration of the weaknesses of the TV I selected first, I then went to one of Philips - unfortunately outside of my asking price.
However, the gentleman has adjusted the price a bit, since he has only recently been on offer.
He also advised me on the alternatives of DVBT-2 with the conclusion that I didn't actually need it, although I was prepared to spend a lot of money on the corresponding antenna and Freenet TV - here IP TV is the key word.
Accordingly, I have somewhat offset the additional costs that I have now made up for with the "expensive" television set - the price of the soundbar that I chose was also adjusted after a brief look at the Internet.
I am really pleased that there are still sellers in such large stores who value the customer more than the sales - thumbs up for that!
Friendly staff, especially to highlight is Ms. Cus...
Friendly staff, especially to highlight is Ms. Customer, competent, patient, friendly and exceptionally synthetic! Greetings from Paderborn
I never had problmes with this shop. I was buying ...
I never had problmes with this shop. I was buying offline, online, some products I returned, everything was ok
Flat screen TVs, CDs, DVDs, BlueRays Playstation, ...
Flat screen TVs, CDs, DVDs, BlueRays Playstation, X-Box and Nintendo games as well as many other items can be bought here.
3 floors of a variety of equipment, there are good...
3 floors of a variety of equipment, there are good special offers.
Disinterested staff is the repeated experience at ...
Disinterested staff is the repeated experience at this location. Will only go back in a pinch.
What a store. You will find something here for sur...
What a store. You will find something here for sure
TV quite clearly labelled as being 99 euros and go...
TV quite clearly labelled as being 99 euros and got to the till and it was 149.00 were told we must have picked up the wrong model..
Also bought a coffee machine with a discount sticker that was missed. Thought it would have scanned through the till automatically until I looked at the receipt..had to speak to at least 3 or 4 people and trapse around after a guy to get about 3 sheets of paper and then wait in the queue again to pay for the item.
Not great customer service with the boxes are massive and you need to go up and down 2 or 3 floors to get to the different departments
Check your recipe when you buy items. Make sure you have paid the price you thought you while be paying.
Security guards more attentive than the actual sales staff.
Huge selection, too much for me, so that I mostly ...
Huge selection, too much for me, so that I mostly go again without buying anything
Very large, well-stocked flagship store that leave...
Very large, well-stocked flagship store that leaves nothing to be desired.
I always enjoy being there! I find the staff very ...
I always enjoy being there! I find the staff very friendly and good advice.
It's a bit sad they don't have self-service checko...
It's a bit sad they don't have self-service checkouts, but otherwise a great shop
Very bad! Unfortunately, that will go to court. It...
Very bad! Unfortunately, that will go to court. It's a shame that the management has never contacted me.
For those who like electric and the like this stor...
For those who like electric and the like this store is indispensable. I recommend the visit, if only to visit the store.
Friendly service staff, good advice. Only the shop...
Friendly service staff, good advice. Only the shop should hire more staff, I think otherwise good.
When I asked about their general process for deliv...
When I asked about their general process for delivery, their customer service got angry with me for not knowing exactly what I wanted to buy and then hung up on me.
The range is accordingly large. Well suited if you...
The range is accordingly large. Well suited if you want to buy something specific. Customer service is expandable as it is hard to "catch" a freelancer.
