Best Western Denver Southwest Reviews

Loved the theme, service, and hot breakfast, were amazing

Adequate clean and safe place to stay and enjoy. Friendly and helpful staff. Family friendly. Large pool.

Great hotel, great staff, friendly, caring. Did everything they could to try and provide everything I needed.

Nice staff, pet friendly and the suite was amazing! Will stay again! Clean room!

Great value, especially for the Denver area. The breakfast was good and the Internet worked great. The only thing weird was the dinosaur stuff everywhere, honestly it wasn't a problem it was just different...maybe kids would like it. But again, not a problem and I would not mark this hotel down at all for it. The staff was great, very helpfull and did a great job to make this a good stay for us.

Zero negatives, I would stay here again.

It's a lot better than it looks from the outside. Good, clean rooms. Decent breakfast, though the seating area could be bigger. Love the dinosaur theme.

It was a nice room. The breakfast was very good. The only thing I didn't really care for was the was were kind of thin and you could hear doors slamming alot. But overall a very pleasant experience.

Overall great place to stay!! v
Very friendly staff. Could be better for the fitness center, but I am a fitness nut, so may not matter to a lot of people. But would give this 4 and a half stars!!!
Great people working there. Rooms clean and presentable

Very neat dinosaur themed. All kinds of dinosaur artifacts and information about dinosaurs. Like a museum. Also has excellent spa area. Rooms are clean.

Very nice rooms are clean and breakfast is amazing. Pool is very fun for kids and the hot tub I very relaxing

Friendly staff. Great breakfast - scrabble eggs, green chili verde w/ flour tortillas, sausage, waffle maker, oatmeal and pastries. Quiet and comfy stay. Small bathroom sink area. No elevator for two story building. Awesome dinosaur theme. Close to local restaurants -- enjoyed Garlic Knots restaurant, good price for families.

Best Best Western ever! It is a dinosaur museum and a Hotel. Beautifully appointed. Great receptionist (Shasha) sorry, know it is not your real name.

Great location. A lot of great food options nearby. Nice and clean rooms

Great service and clean rooms! Had a great stay here

This hotel was excellent in every sense of the word. Everyone of the staff were exceptionally friendly and all the guests were treated with respect and welcome unlike many hotels we have stayed in, including Best Westerns. If u are looking for a reasonably priced hotel in Denver this is the place. Hot breakfast and an all day coffee bar, newly added big screen T.V.s as well, cant go wrong!

We absolutely love this property! The Pool is a huge plus! Breakfast is also outstanding! Very pet friendly! Appearance is very appealing as well. Truly enjoyed the Dinosaur motif. Unique and interesting. Made me want to check out the various paleontological sites in the area. Used to live in Lakewood. Felt like home. Cant wait to go back!

Awesome for price with friendly, attentive staff. Don't forget to tip the breakfast crew... They are great! If I wanted to complain about anything here, it's not being able to stay longer! Thanks Best Western crew for a nice stay!

Loved the huge outdoor pool and hot tub..very clean, well maintained place

Stayed here and received nothing but top quality customer service. I had a great conversation with Paul who made me feel right at home. The food was great too! I will definitely be back!

Such a sight to see. Dinosaur enthusiasts will love it. Ample parking. Pleasant stay!

Beautiful. The entire place is decorated with dinosaur fossils. Big ones! Some are real, some are museum quality replicas. Service is great. Very friendly staff. Rooms are clean and comfortable. I will stay here every time I come to Denver.

It was quiet and comfortable. We arrived late at night and were tired, so the beds were a welcome sight. Everything was clean. I couldn't get the WiFi to work, but since I only slept during my stay, I didn't bother to ask for assistance. Otherwise, it was a nice stay.

Very laid-back have a dinosaur theme free breakfast in the morning little better than average

Excellent hotel, nice staff good room near the city.

Absolutely beautiful. A lot of money went into decorating/renovating. I felt like I was staying at Jurassic park. So many cool fossils, stone countertops and floors, and jurassic art!

We have stayed here a few times. Great location for short drive to great hiking and other outdoor activities

Probably my favorite ever hotel stay. Great location, wonderful staff, and the most helpful accommodating management. Had to stay here for a week waiting for my apartment to open and I am so glad I chose this place.

Bathroom was incredibly small no bathtub, no elevator if you are handicaped this place is difficult to stay at. Breakfast was good the decor in the lobby awesome bed was awesome. Just wish people didn't smoke in their rooms after the sign a thing saying they won't.

Hotel was very clean. Location was ideal to get to south Denver area and would work well for folks headed to mountains; Amenities were very nice --heated pool, on site lounge and restaurant - excellent. Staff was amazing;. I would highly recommend.

Fine place to stay. Interesting lobby with dinosaur bones.

I always have a great stay every time I'm at the Denver Southwest Best Western!
I can't wait to come back next year!

This hotel was so nice. It was clean and quite the rooms were big. The breakfast was great with a big selection

Nice and clean. Small rooms and bathrooms but that was okay with us. Nice heated outdoor pool and hot tub. Good service.

Rude front desk attendant. Slow computers and faulty charges had me on the phone with my bank for hours.

Great pool and atmosphere. Clean rooms and decent breakfast. Has a bar that's open till about 10

Very clean and the staff were nice and professional

Rooms were clean, staff was nice, pool and hot tub were the best

The location is convenient for most nearby places outdoor pool and comfortable beds, overall good experience

I believe that this is going to be a good hotel when they are done renovating, but at this point I did not have a good experience with them. I made a reservation here on a recent trip that my family and I took to the area to visit all of the dinosaur attractions for our young daughter who is very interested in dinosaurs. I was thinking this would be a good hotel for us to stay in to help with her interest. I was wrong. The main lobby wasn't done so we had to check in in a makeshift lobby located in a room. The pool wasn't open, so we would have to go to another location to use a pool. The thing that made this bad was that I had talked to a lady from the hotel to make the reservation and she told me the pool and lobby would be open when we arrived. Another thing that made my visit uncomfortable was when I was checking in I was told by the person working the counter that when I signed the check in paperwork that I was "signing that I would not smoke in the room". The attitude that was given just doesn't come across. I let her know that I didn't smoke so that wouldn't be a problem. We may try this hotel the next time we visit, but I am uncertain at this point.

Clean room, the beds are firm, pillows are soft, second stay here in a year. We will be coming back!

Great location if you're going to the Red Rocks Amphitheater. Clean room and good breakfast.

Great location, beautiful rooms!! Only downfall was that the pool heater was broken so we couldn't swim. Love the dinosaur theme and super family friendly.

Very nice breakfast & courteous employees. Very uncomfortable beds, can feel springs. Pillows feel "chunky". Would not recommend as I could not get a restful nights sleep.

Very clean rooms and building, with sweet dinosaur fossil replicas in the lobby. It's also a great location if you're going to see a show at Red Rocks and need a crash pad at the end of a long night of rocking out.

Very accommodating staff, nice clean rooms great breakfast dinosaur themed appropriate for the area. Highly recommended.

Great price, clean and up to date. Definitely a pleasant surprise and experience!

Booked room on tripadviser didn't have my room ready still haven't gotten refund

The staff is friendly, the rooms are clean... the pool/hot tub area is incredible and the complimentary breakfast is top notch

Anytime I have to stay in southwest Denver I choose this place. Easy to get to, friendly and easy access to highway 285

Nice facilities and friendly staff. Good size rooms. I'll be back.

Clean room, included wifi, coffee, and breakfast and only $79 for a 2 bed room. The interactions with staff were pleasant as well.

180808 / 0848 MST
SUPERB location going to Red Rocks Amphitheatre for a concert on 180805. Professional/Courteous Staff easy parking, motorcycle cleaning towels available to wipe down/off the elements from road travel. Secure parking w/cameras covering all areas of parking lot. Had a GREAT stay, even if only for 1 night. Thank You BW, "I'll be back" Fred G. Santa Fe, NM

Very nice dinosaur decorations all over the walls very good for families

A great hotel off the main road nestled in a quiet neighborhood with a cool dinasour theme!! Actual real dinasour fossils displayed in the lobby!! Friendly staff, beautiful rooms with a lot of amenities including great Wi-Fi reception! The free breakfast is restaurant quality and the in house eatery (Paleo Joe) had great made by scratch food! One of the best BWs I've stayed in!

Our stay was quite comfortable. We found the room impeccably clean, the bed was very comfortable and the breakfast was hot and plentiful - good strong coffee!

Great place, clean, cool Jurassic theme, a little pricey considering I had to wait till almost 4pm to check in... and no bathtubs, at least not in the room I was given, but a good place to stay, smoke-free, quiet, and most of all safe!

The hotel was great but the neighborhood... Worth it for the dinosaurs.

Nice property in a good location. Only problem for us geezers was the lack of an elevator to get our large suitcases up to the second floor.

Really enjoyed my stay here! The staff is friendly, the area is safe, the building and rooms are modern and clean. There were many options to choose from for breakfast and there were a lot of little perks, like a 12pm checkout time. Really happy with everything and will plan to stay at another BW in the near future.

Excellent hotel!! Great staff and great breakfast variety! !

The stay at the motel was very nice. The rooms were very clean and up to date and looked recently remodeled. The restaurant is not a restaurant it's just a continental breakfast.

Dinosaur themed hotel! Very cool for kids and kid-adults. My king room has a small refrigerator too. No bath only shower in my room.

Easy to find, very polite employees and unique archaeological decor.

Clean and neat. Breakfast buffet was clean and well tended. Local staff were not very helpful over the phone, but pleasant in person.

Great dinosaur decor because of the surrounding history of the region!

Chris was great, she is very accommodating when its possible for her to do so. She's the reason for the 5 stars! Thank you from the 6 of us

Pretty much everything you could want in a basic Hotel extremely well done with an exceptionally outgoing and friendly staff. Plus the place is a dinosaur museum run by a paleontologist with the coolest fossils and Decor ever in any hotel. On top of that the breakfast was excellent and they hosted a talk from a paleontologist during breakfast! Okay so I'm a geeky little kid basically who never got over loving learning but to me this place is not just a hotel it's almost a destination. In addition they have a dinosaur dig area out front for your little kids to play in and discover dinosaur bones. I really don't know what more you could ask for. Wish I could give it six stars because it deserves a bonus!

The staff was very friendly. The room was terrible. The a/c put off a horrible odor. The pillows are small throw pillows, not standard size pillows. The towels in the room were so thin and rough that we had to go buy our own. We also went out and bought pillows so that we could sleep. I wouldn't recommend this location.

I have stayed in a few hotels in the area and this one is nice. Room with refrigerator, microwave and easily accessible in room wifi. The pool was awesome large, heated and clean. I didn't even use the hot tub due to this. The whole hotel is dinosaur themed, somewhat like a museum which was fun for an adult and could have provided plenty of entertainment for children. Local pub in walking distance ( Rusty Bucket) that was great.

Very nice hotel, needed some maintenance work done in our room but I did not want workers in it. Great breakfast. Roomy King Suite with a refrigerator, microwave, large bathroom, and 2 T.V.'s. Great fit for 3 nights and lots of room.

So started of okay front desk is not that welcoming.
Then got into room went to dinner came back feel asleep then got woke up at 1 am with crazy amount on people in the room next to us yelling beating on walls I couldn't tell you what they were doing. Called from the desk and said they couldn't get them to answer door or phone.. Then they call said they got another complaints and called room and said they would quite down not left room for ten minutes and made more people mad then back to room to be just as loud called again to front nothing.. tell 530 am and this hotel did nothing to fix anything even though we got no sleep my kids up all night..
Then next night were so tired tried to pass out at 8pm to get some rest the people above there running in there room it was like 4 kids in the room above us with no parents none to say same treatment for use and the three room next to us that couldn't sleep cause of the noise tell 3 am..
I'm more mad that they didn't fallow there policy that is to move them or k8ck them out they just did nothing to fix this no discount nothing I mean not a dang thing..
Never stay here again..

Great place for dinosaur enthusiasts. Great place for Red Rocks fans too. 10 mins from Red Rocks!! Very clean hotel. Highly recommend.

The outdoor heated pool is amazing. Small restroom in room. Clean towels and linens. Breakfast hours are too short and staff fumbled our Grab & Go snack bags and did nothing to remedy the situation. Convenient location and very clean.

Loved all the dinosaurs. Very clean and nice. Thanks for having us and merry Christmas.

Beds were super comfortable and my youngest really loved the dinosaur theme. Can't wait to bring my other two children with me and let them check out this unique hotel.

Nice room clean awesome hot tub and pool Outdoors all year round

This is a lovely place to stay. Rooms are kept very clean. Offers breakfast which is always nice. The pool is outdoor in the center of the hotel, with both a shallow and a deep end, good for kids.

Stayed here last minute due to an emergency situation and ended up having an awful experience. First, the woman on duty was absent from the front desk for close to 10 minutes. Another gentleman and I waited at the desk to check in and could not believe that nobody came out to address us for the longest time. When the woman finally arrived at the desk, she was at least quick and seemed to understand my desire to get to my room. She kept things short to check me in and so I was willing to move past it. When I got to the room for some much needed sleep, I realized that there was not much of a comforter or other blankets there and the bed was not very comfortable. I was able to pass out due to exhaustion though and around 9 am a cleaning lady tried to go into my room. Mind you that check out is around 11 am. I was already awake but still it seemed a little too early to start house keeping. The housekeepers spoke loudly the entire time they were in the hall and I could hear every part of their conversation for the next hour. Thankful to be leaving, I tried to call the front desk about checking out and nobody answered. I went down to the front desk and a different woman was there. She was not very friendly and when my earring fell out and I lost my backing, she did not offer to help. She just looked at me searching frantically for it, which of course was not found due to the dark color of the mat in front of the desk. I was not expecting a 5 star experience, but I expected more from this establishment. Next time I will go to a La Quinta or any other hotel, because all this place is good for is a place to crash in an emergency situation.

Price is a little high for the quality of the room in my opinion, but the stay overall was really pleasant. As others have stated, their no smoking policy is extremely aggressive and their employees are very sensitive but is due to a fire system that probably needs to be updated. This isn t a problem if you have no intention of smoking in the room, but be advised that too much steam from a shower could set off the alarm. This is exactly what happened during our stay as the fire alarm went off. Upon checking with the front desk after the fire department gave the okay, she informed me a shower had indeed set off the alarm. I was happy with the staff and location.