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V
3 years ago

2.5 years at current home. We had solar installed...

2.5 years at current home. We had solar installed over a year ago. Benton PUD was professional in everything that we have interacted with them on regarding solar install and involving regular home utility business.
We appreciate you, Benton PUD!

M
3 years ago

PUD is absolutely wonderful. I have not had any ba...

PUD is absolutely wonderful. I have not had any bad experiences with them yet!
They are ALWAYS professional and attentive.
Today they even rescued my kitten from a tree that was about 40 ft high with no charge.
I m so thankful!
Thank you PUD for giving the best service. We appreciate you and what you do!

Makayla Cruz-MA

O
3 years ago

Doesn't matter if you leave your heather off the w...

Doesn't matter if you leave your heather off the whole winter there will always be a spike in price during the winter/holidays season.
Benton PUD doesn't care for the poor and always sending harrassing letters. Luckily Elon Musk will throw them out of business. PUD is bad for the environment, Elon is for sustainable clean energy.

L
4 years ago

Was double charged for one month of service. When ...

Was double charged for one month of service. When I messaged for explanation I didn t not receive clear indication of why I was charged $113.00 and $118.30 for a total of $231.53 on 3 separate invoices but was told they were not the same but all of the charges were correct. While the system was telling me I was past due for when I barely received the invoices 01/09/20 but it was late by 1/10/20 and due date was 01/16/20, a future date which will lead to a late charge even though it was not late.

About Benton PUD

Benton PUD: Providing Reliable Electrical Power to Benton County Washington

Benton PUD is a public utility that has been providing electrical power to customers in Kennewick, Prosser and surrounding areas of Benton County Washington since 1942. The company's mission is to provide reliable, affordable and sustainable energy solutions to its customers while maintaining the highest level of customer service.

As a public utility, Benton PUD is owned by the people it serves. This means that the company operates under the guidance of an elected board of commissioners who are responsible for making decisions on behalf of their constituents. This unique structure ensures that Benton PUD remains accountable to its customers and operates in their best interests.

One of the key strengths of Benton PUD is its commitment to renewable energy sources. The company has invested heavily in wind, solar and hydroelectric power generation facilities over the years, which has helped it reduce its carbon footprint significantly. In fact, as per their website "In 2020 we were able to generate enough renewable energy from our own resources (wind & hydro) plus purchased wind power from other utilities for our entire customer load."

Another area where Benton PUD excels is in customer service. The company understands that providing reliable electrical power is just one part of its job; it also needs to ensure that its customers are satisfied with the level of service they receive. To this end, Benton PUD offers a range of services designed to make life easier for its customers.

For example, if you're moving into a new home or business premises within their service area then you can easily start your electricity services online through their website or by calling them directly at (509) 582-2175 . They also offer various payment options including automatic payments so you don't have worry about missing any payments.

In addition, if you're experiencing an outage or any other issue with your electrical supply then you can contact them via phone or report online through their website anytime day or night - they have staff available around-the-clock ready assist with any issues related with electricity supply.

Overall, there are many reasons why residents and businesses in Kennewick , Prosser and surrounding areas choose Benton PUD as their preferred provider for electrical power services . From renewable energy sources and excellent customer service ,to competitive pricing plans - this public utility truly stands out among others serving similar regions across United States.


In conclusion,Benton Public Utility District (PUD) provides reliable electric services at affordable rates while maintaining high levels of customer satisfaction through excellent support channels such as phone support available round-the-clock along with online reporting system for outages etc., making it one among top choices when considering electric providers within Kennewick , Prosser and surrounding areas served by them..