Worlds End Nurseries Garden Centre, Chelsea Review

Pleasant little surprise and a great place - very helpful staff

Great selection. Lovely girl advised on what to buy as I've never gardened before. Delighted with my purchases.

A terribly unprofessional nursery. Completely dishonest with their pricing. The gardeners have no qualifications/experience whatsoever. Go to the Chelsea Gardner instead - they are more helpful.

Firstly, i just came here to see if anyone else had a horrible/weird experience.
I went in with some pics of a very sad plant, (my feeling was i'd over fertilised) looking for another pair of eyes, possibly some advise, to see if there was anything i could do to mitigate.

The owner straight off started in an aggressive tone, which just escalated. A mixture of aggression, contempt and dismissiveness. It was quite something! He wasn't interested in asking me questions. The plant i showed him wasn't what i said it was (like i don't know what plant i own). The way he was taking to me was pushing me towards an argument (and who wants that ??). It was beyond being a bit brusque (which i'm big enough to deal with).

I read another review about how he swept muddy water towards a lady wearing white canvas shoes, and it wasn't all that strange to read! I could totally see that happening.

There was a lovey girl who stepped in and tried to help me, (thank you if you're reading this). I doubt he cares about these sort of reviews, he knows people will still go in, as people love plants. But just a warning, stay clear of the owner!

Super helpful lovely staff - amazing indoor plant selection!

This was without a doubt the worst experience I have had shopping for a long time. I went with my brother to buy a variety of indoor plants. We planned to buy quite a few and therefore to spend a decent amount of money. As we walked in NOT ONE of the many staff greeted us. We wondered around on our own for a bit while they pushed past us moving plants and watering, etc. NO ONE offered to help or asked us if we needed any assistance. Eventually I approached a male staff member to ask if there was a trolley we could use to load up the plants and if he could help me identify one of the plants I was after. He mockingly told me there were no trolleys and I could just carry them to the counter myself. He did not offer to help me with this. He quickly and dismissively pointed to the plant I asked about and then walked off offering no more help. To my absolute disbelief, he then picked up the broom with which he had been sweeping a load of muddy water AND AGGRESSIVELY STARTED SWEEPING AND PUSHING ALL THE MUDDY WATER TOWARDS ME as I stood trying to choose a plant in my white canvas shoes. I COULD NOT UNDERSTAND it. I looked at him in shock after moving away and asked if they were not yet open, and should we come back later. He snapped that they were open, and continued to sweep. I feel genuinely outraged by this customer service- we, of course, walked out after that and shall be taking our business else where. We have no idea what we could have done to deserve such treatment from these people.

Great selection of plants and planters and much better priced than the Chelsea Gardener on Sydney St

Fabulous asset , would miss terribly if it ever disappeared

What a lovely find on a sunny afternoon! A beautiful selection of lush and flowering plants with some great ornamental pieces too (loved the gorilla! And the sheep).

The gardener and the cat were pleasant and let us wander about to our heart's content even after closing when the gate was shut. He - the gardener, not the cat - let us know how to escape when we were ready. Although we really could have stayed much, much longer..

Enormous range of outside and indoor plants, herbs, pots , bags of earth ...you need it, they have it ...and the Christmas tree too !

No need to brave traffic and drive to the outskirts of London when there is a nicely stocked garden centre right in Chelsea. Plants, seeds, pots, compost.

Great variety and the staff knows what they are talking about

Nice selection of plants charmingly arranged in the heart of the city. Plants all looked healthy too

We had a great experience in this Garden Nursery in Chelsea. They have a great variety of plants and trees. We were looking for outdoor trees and plants, we already have a few in mind and the assistant lady help us to make the decision. She knows quite a lot and her advice was really helpful. We ended up buying a camelia and a bay tree (laurus nobilis) plus all the compost, feeding seeds, gardening gloves, etc. Highly recommended.

A charming nursery that a lot of people seem to miss despite the location. Friendly people, they have sold me plants I have yet to manage to kill.

Lovely little nursery, some lovely plants and accessories for your indoor and outdoor plants, staff very helpful too.

Love it here. Great selection of plants, planters and "accessories". Helpful friendly staff.

Staff are great and extremely helpful and little camera shy though recommend the place for your house and Garden needs

Firstly, if you're going to buy plants for your garden or home, which is basically a medium to long term investment, then you may as well go to the neighbouring areas outside Chelsea to avoid the absurd overpricing that's aimed at the local More

So we have a townhouse in Kensington and we wanted to get a full garden worth of plants Most of which we bought at the Anytown USA/England shop of homebase, just a couple particulars (topiaires and ivy we couldn t find elsewhere), we More

Sold me some of their own compost mix during lockdown shortage, My chilli plants have doubled in size in 10 days. Just the job thank you.

Very friendly and helpful. Great range and quality plants and flowers. I really like this place alot. I buy plants and seeds from here, it's an oasis in the urban jungle.

Fantastic experience at this nursery. Really friendly and knowledgable staff with a fantastic variety of indoor and outdoor plants! If you need something specific they can get it within a couple days also! Would highly recommend

Helpful and friendly staff - good selection of spring bulbs and seeds alongside range of planting, all in top condition.

Really helpful, friendly staff and good selection for central London!

Amazing nursery offering a wide range of flowers and trees ! The team is also really nice and helpful. Make sure you visit their beautiful greenhouse ! And look for the cat he is certainly hiding somewhere around :)

If you want plants that haven't be cared for and rude staff, this is the garden centre for you.

Super rude owner. Terrible experience, he was extremely rude and unpleasant. The nursery has a good variety and is nice, but I will no go back nor recommend anyone does as he completely spoils the whole experience. No customer care skills at all, it was like he was making me a favour by selling me his stock. Avoid, there are plenty of other nice nurseries with nice people working there!

Very cosy and not too many people staff very helpful.

Great selection of plants for an in city garden center. Staff are helpful and prices are ok, for Chelsea.

Great variety of plants for your garden. Situated conveniently in World's End.....Chelsea.

Really fab garden centre in the centre of Chelsea.
Really helpful staff and some nice plants
Worth a browse if you are passing by and well worth popping in.
Highly recommended

The owner extremely rude. The most unpleasant And aggressive thing . Stay away from it

We were tipped off about this place by our son. He said it was the best nursery he had found that was in central London. We walked there and found the array of plants impressive, as well as the pots. Staff were incredibly helpful, and the delivery charges are low. A special bonus is that there is a cat in residence!

Knowledgeable and helpful. They also know where every single plant is and names of them in that place.

A lovely but well stocked garden centre. The staff are very helpful and knowledgeable. If they don't have what you are looking for they will try and get it for you. If you don't know what you need they will try and help.
It is quite rustic, but that's its appeal. My granddaughter loves running around it, as it's like a secret garden.

The most dishonest, careless and useless gardener in the area. Destroyed our garden. Carelessly acting with customer. To avoid at all costs. Untrustworthy and with poor knowledge of how plants actually work.

Been there many times. I ve always found the owner very rude. The way he speaks to people is appalling. It s a shame.